Pretail (also referred to as pre-tail, pre-retail, pre-launch, or pre-commerce) is a sub-category of
e-commerce and
online retail
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the r ...
for introducing new products, services, and brands to market by pre-launching online, from creating an interest waitlist of signups before launch to collecting reservations or pre-orders in limited quantity before release, realization, or commercial availability. Pretail allows new product ideas/prototypes to be mass produced only when they have reached an initial threshold of buy-in from investors/consumers.
[Hartley, Scott]
"Pre-Tail, E-Tail, to Retail: The New Commerce Pipeline"
'' Forbes'', September 7th, 2012. Pretail includes pre-sale commerce,
pre-order retailers, pre-launch marketing services, incubation marketplaces,
crowdfunding
Crowdfunding is the practice of funding a project or venture by raising money from a large number of people, typically via the internet. Crowdfunding is a form of crowdsourcing and alternative finance. In 2015, over was raised worldwide by crow ...
communities, and demand chain management systems.
Pretail results in marketing efficiency, margin efficiency (cutting down on the middlemen like physical retailers or distributors), and product efficiency (getting direct feedback from potential customers fosters innovation and eliminates guesswork).
Retailers today are increasingly pretailing to test, promote, and monetize consumer demand in the initial phase of the new commerce pipeline as first introduced in a 2012
Forbes article.
Some examples are: Tesla’s model 3 pre-order or VR gaming headset Oculus Rift funded through Kickstarter. Consumers engaging in pretail are known as an
early adopter
An early adopter or lighthouse customer is an early customer of a given company, product, or technology. The term originates from Everett M. Rogers' ''Diffusion of Innovations'' (1962).
History
Typically, early adopters are customers who, in ad ...
,
fan, backer, supporter, or presumer (pre-launch consumer).
Growth
Pretail demand is growing in consumer retail: electronics, movies, music, video games, books, fashion, software apps, connected devices, cars, toys, cosmetics, art, events, etc. This trend is being driven by companies to enhance
new product development, better organize product releases, lower market risk, and increase early fan adoption. Large companies such as
Amazon and
Apple are pre-tailing new products to measure demand, manage
supply chain
In commerce, a supply chain is a network of facilities that procure raw materials, transform them into intermediate goods and then final products to customers through a distribution system. It refers to the network of organizations, people, acti ...
market dynamics, and monetize
fandom anticipation.
Entrepreneurs and small companies are embracing crowdfunding platforms such as
Kickstarter
Kickstarter is an American public benefit corporation based in Brooklyn, New York, that maintains a global crowdfunding platform focused on creativity. The company's stated mission is to "help bring creative projects to life". As of July 2021, ...
and
Indiegogo before product realization to fund manufacturing, test
product-market fit
Product/market fit, also known as product-market fit, is the degree to which a product satisfies a strong market demand.
Product/market fit has been identified as a first step to building a successful venture in which the company meets early adopt ...
, test market demand, pricing and take pre-orders to build a demand and fandom community.
Consumer involvement with products and services pre-launch is becoming mainstream according to industry experts on consumer behavior trends.
Differencies with other forms of commerce
Pretail is related to a wide variety of business areas: from product innovation (concept & ideation) and
supply chain management
In commerce, supply chain management (SCM) is the management of the flow of goods and services including all processes that transform raw materials into final products between businesses and locations. This can include the movement and stor ...
to
marketing and
sales. The aim of pretail is to build customer awareness and get sufficient financing to start product development. Pretail is future-oriented and is usually implemented using
crowdfunding
Crowdfunding is the practice of funding a project or venture by raising money from a large number of people, typically via the internet. Crowdfunding is a form of crowdsourcing and alternative finance. In 2015, over was raised worldwide by crow ...
platforms, controlled media channels, mass media, and social networks.
Pretail as a competitive advantage
Evolution of consumer preferences
The tendency of consumers to increasingly value the experience associated with a process of purchasing gives rise to experiential buying - creating a memorable buying experience. Pretail provides a sense of belongingness that customers perceive as important.
Crowdfunding
Crowdfunding is the practice of funding a project or venture by raising money from a large number of people, typically via the internet. Crowdfunding is a form of crowdsourcing and alternative finance. In 2015, over was raised worldwide by crow ...
platforms make consumers feel that they are part of a community that consists of people who are interested in the particular product or service. Consumers thus consider the product as "the first", "the newest", "the one that I helped launch". Pretail is gaining popularity as it satisfies the
demand for novel products which are of high consumers` interest nowadays.
Market evaluation tool
Pretail allows innovators to test their
product-market fit
Product/market fit, also known as product-market fit, is the degree to which a product satisfies a strong market demand.
Product/market fit has been identified as a first step to building a successful venture in which the company meets early adopt ...
with a
Minimum Viable Product (MVP) equivalent. Thanks to pretailing risks associated with launching a product - financing and manufacturing are thus reduced. In addition to this, more people can participate in the project as
investors or salesmen. By testing the demand for the project entrepreneurs can lower perceived and actual risks associated with launching a product and starting a company. By using pretail model companies can match supply and demand
trends before they actually start producing a product. It is the framework that serves for connecting increasingly demanding consumers and
entrepreneurs. However, using pretail model for launching does not guarantee success of the product or enterprise, not all pretailers become
e-tailers
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the r ...
. Some services and products never take off, while others receive strong indications of market demand, receive large volumes of pre-orders, and raise the capital needed for starting manufacturing. Those kinds of services or products are the ones that succeed to become e-tailers.
Supply chain and finance
Product development costs are pushed down, more and more people can start their own business, create goods, and provide services to broader audiences. By being able to measure demand before
mass production
Mass production, also known as flow production or continuous production, is the production of substantial amounts of standardized products in a constant flow, including and especially on assembly lines. Together with job production and batch ...
is started allows companies to forecast financing needed and develop inventory policy more accurately.
Successful examples
Opal Nugget Ice Maker
Opal Nugget Ice Maker is a specialized ice maker which collected more than $2.7 million on the
Indiegogo.
This ice maker freezes water in a special way. Rather than freezing the water directly, the ice maker scrapes flakes away from the
cylinder, and through that process creates a lot of chewable ice nuggets. This type of ice making is often used in upscale cocktail bars or
fast-food chains. However, machines used there are usually big and expensive. That is the reason why this project collected such a substantial amount of money.
Oculus Virtual Reality Headset
Oculus Headset is a
virtual reality set that was initially started by
Palmer Luckey as a side project. In 2014 the company was acquired by
Facebook for $2 billion. One of the reasons for this acquisition was the apparent public interest in this type of technology which was shown two years earlier when the campaign on
Kickstarter
Kickstarter is an American public benefit corporation based in Brooklyn, New York, that maintains a global crowdfunding platform focused on creativity. The company's stated mission is to "help bring creative projects to life". As of July 2021, ...
managed to raise a total of $2.4 million when the project was still in the prototype stage.
Glowforge Laser Marker, Engraver and Cutter
Glowforge
laser marker, engraver and
laser cutter has a successful and unique pretail story. Unlike many other projects, it attracted a substantial amount of capital without big platforms such as
Kickstarter
Kickstarter is an American public benefit corporation based in Brooklyn, New York, that maintains a global crowdfunding platform focused on creativity. The company's stated mission is to "help bring creative projects to life". As of July 2021, ...
or
Indiegogo. With a team of only 14 people, the company went from an unknown
startup
A startup or start-up is a company or project undertaken by an entrepreneur to seek, develop, and validate a scalable business model. While entrepreneurship refers to all new businesses, including self-employment and businesses that never intend t ...
to a popular enterprise that raised $28 million during its self-run campaign.
Glowforge has been awarded three Make Editor’s Choice Awards at the
World Maker Faire event in New York.
See also
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Ecommerce
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Retail
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Pre-order
References
{{DEFAULTSORT:Pretail
Business models
Retail formats