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Pre-installed software (also known as bundled software) is
software Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consists ...
already installed and
licensed A license (or licence) is an official permission or permit to do, use, or own something (as well as the document of that permission or permit). A license is granted by a party (licensor) to another party (licensee) as an element of an agreeme ...
on a
computer A computer is a machine that can be programmed to Execution (computing), carry out sequences of arithmetic or logical operations (computation) automatically. Modern digital electronic computers can perform generic sets of operations known as C ...
or
smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whic ...
bought from an
original equipment manufacturer An original equipment manufacturer (OEM) is generally perceived as a company that produces non-aftermarket parts and equipment that may be marketed by another manufacturer. It is a common industry term recognized and used by many professional or ...
(OEM)."Pre-installed on a new computer"
a
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washing ...
article
The operating system is usually factory-installed, but because it is a general requirement, this term is used for additional software apart from the bare necessary amount, usually from other sources (or the operating system vendor). Unwanted factory-installed software (also known as crapware or bloatware) can include major security vulnerabilities, like
Superfish Superfish was an advertising company that developed various advertising-supported software products based on a visual search engine. The company was based in Palo Alto, California. It was founded in Israel in 2006 and has been regarded as part ...
, which installs a
root certificate In cryptography and computer security, a root certificate is a public key certificate that identifies a root certificate authority (CA). Root certificates are self-signed (and it is possible for a certificate to have multiple trust paths, say if ...
to inject advertising into encrypted Google search pages, but leaves computers vulnerable to serious
cyberattacks A cyberattack is any offensive maneuver that targets computer information systems, computer networks, infrastructures, or personal computer devices. An attacker is a person or process that attempts to access data, functions, or other restricted ...
that breach the security used in banking and finance websites. Some "free download" websites use unwanted software bundling that similarly installs unwanted software.


Unwanted software

Often new PCs come with factory-installed software which the manufacturer was paid to include, but is of dubious value to the purchaser. Most of these programs are included without the user's knowledge, and have no instructions on how to opt-out or remove them. A Microsoft executive mentioned that within the company these applications were dubbed craplets (a
portmanteau A portmanteau word, or portmanteau (, ) is a blend of wordscrap Crap or craps may refer to: * Crap, a slang term for feces * Craps, a dice game * ''Craps'' (album), by Big Dipper, 1988 * ''Commandos de recherche et d'action en profondeur'', the former name of France's Commando Parachute Group * "Create, ...
'' and ''
applet In computing, an applet is any small application that performs one specific task that runs within the scope of a dedicated widget engine or a larger program, often as a plug-in. The term is frequently used to refer to a Java applet, a program w ...
''). He suggested that the experience of people buying a new
Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for serv ...
computer can be damaged by poorly designed, uncertified third-party applications installed by vendors. He stated that the antitrust case against Microsoft prevented the company from stopping the pre-installation of these programs by OEMs.
Walt Mossberg Walter S. Mossberg (born March 27, 1947) is an American technology journalist and moderator. From 1991 through 2013, he was the principal technology columnist for ''The Wall Street Journal''. He also co-founded '' AllThingsD'', ''Recode'' a ...
, technology columnist for ''
The Wall Street Journal ''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'', condemned "craplets" in two columns published in April 2007, and suggested several possible strategies for removing them. The bundling of these unwanted applications is often performed in exchange for financial compensation, paid to the OEM by the application's publisher. At the 2007 Consumer Electronics Show,
Dell Dell is an American based technology company. It develops, sells, repairs, and supports computers and related products and services. Dell is owned by its parent company, Dell Technologies. Dell sells personal computers (PCs), servers, data ...
defended this practice, stating that it keeps costs down, and implying that systems might cost significantly more to the end user if these programs were not factory-installed. Some system vendors and retailers will offer, for an additional charge, to remove unwanted factory-installed software from a newly purchased computer; retailers, in particular, will tout this service as a "performance improvement." In 2008,
Sony Corporation , commonly stylized as SONY, is a Japanese multinational conglomerate corporation headquartered in Minato, Tokyo, Japan. As a major technology company, it operates as one of the world's largest manufacturers of consumer and professional ...
announced a plan to charge end users US$50 for the service; Sony subsequently decided to drop the charge for this service and offer it for free after many users expressed outrage.
Microsoft Store Microsoft Store (formerly known as Windows Store) is a digital distribution platform operated by Microsoft. It started as an app store for Windows 8 and Windows Server 2012 as the primary means of distributing Universal Windows Platform apps ...
similarly offers a range of "Signature Edition" computers sold in a similar state, as well as extended warranty and support packages through Microsoft.


On smartphones

Mobile phones A mobile phone, cellular phone, cell phone, cellphone, handphone, hand phone or pocket phone, sometimes shortened to simply mobile, cell, or just phone, is a portable telephone that can make and receive calls over a radio frequency link whil ...
typically come with factory-installed software provided by its manufacturer or
mobile network operator A mobile network operator (MNO), also known as a wireless service provider, wireless carrier, cellular company, or mobile network carrier, is a provider of wireless communications services that owns or controls all the elements necessary to sell ...
; similarly to their PC equivalents, they are sometimes tied to account management or other premium services offered by the provider. The practice was extended to
smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whic ...
s via Android, as carriers often bundle apps provided by themselves and third-party developers with the device and, furthermore, install them into the System partition, making it so that they cannot be completely removed from the device without performing unsupported modifications to its firmware (such as rooting) first. Some of these apps may run in the background, consuming battery life, and may also duplicate functionality already provided by the phone itself; for example,
Verizon Wireless Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the divi ...
has bundled phones with a redundant text messaging app known as "Messages+" (which is set as the default
text messaging Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, between two or more users of mobile devices, desktops/laptops, or another type of compatible compute ...
program in lieu of the stock messaging app included within the OS), and VZ Navigator (a subscription service redundant to the free
Google Maps Google Maps is a web mapping platform and consumer application offered by Google. It offers satellite imagery, aerial photography, street maps, 360° interactive panoramic views of streets ( Street View), real-time traffic conditions, and rou ...
service). In addition, apps bundled by OEMs may also include special system-level permissions that bypass those normally enforced by the operating system.
Android 4.0 Android Ice Cream Sandwich (or Android 4.0) is the 9th major version of the Android mobile operating system developed by Google. Unveiled on October 19, 2011, Android 4.0 builds upon the significant changes made by the tablet-only release Androi ...
attempted to address these issues by allowing users to "disable" apps—which hides them from application menus and prevents them from running. However, this does not remove the software from the device entirely, and they still consume storage unless they are removed via unsupported modifications.
Android 5.0 Android Lollipop ( codenamed Android L during development) is the fifth major version of the Android mobile operating system developed by Google and the 12th version of Android, spanning versions between 5.0 and 5.1.1. Unveiled on June 25, 2014 ...
began to allow carrier apps to be automatically downloaded from
Google Play Store Google Play, also known as the Google Play Store and formerly the Android Market, is a digital distribution service operated and developed by Google. It serves as the official app store for certified devices running on the Android operating sys ...
during initial device setup instead; they are installed the same way as user-downloaded apps, and can be uninstalled normally. Although
Apple An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple fruit tree, trees are agriculture, cultivated worldwide and are the most widely grown species in the genus ''Malus''. The tree originated in Central Asia, wh ...
does not allow operators to customize the iPhone in this manner, the company has faced criticism for including an increasing number of factory-installed apps in iOS that cannot be removed.


Legal considerations

* In April 2014, South Korea implemented new regulatory guidelines for the mobile phone industry, requiring non-essential apps bundled on a smartphone to be user-removable. * In December 2019, Russia passed a law effective 1 July 2020, which requires that specific types of consumer electronics devices be factory-installed with applications developed by Russian vendors. The goal of this law is to discourage the use of foreign competitors.


See also

*
Bundled software In marketing, product bundling is offering several products or services for sale as one combined product or service package. It is a common feature in many imperfectly competitive product and service markets. Industries engaged in the practice ...
*
Product bundling In marketing, product bundling is offering several products or services for sale as one combined product or service package. It is a common feature in many imperfectly competitive product and service markets. Industries engaged in the practice ...
* Bundleware *
Shovelware Shovelware is a term for individual video games or software bundles known more for the quantity of what is included than for the quality or usefulness. The metaphor implies that the creators showed little care for the quality of the original soft ...
*
Tying (commerce) Tying (informally, product tying) is the practice of selling one product or service as a mandatory addition to the purchase of a different product or service. In legal terms, a ''tying sale'' makes the sale of one good (the ''tying good'') to the ...
*
Application software Application may refer to: Mathematics and computing * Application software, computer software designed to help the user to perform specific tasks ** Application layer, an abstraction layer that specifies protocols and interface methods used in a c ...


References

{{Software distribution Software distribution