A mailroom (US) or post room (UK) is a
room
In a building or large vehicle, like a ship, a room is any enclosed space within a number of walls to which entry is possible only via a door or other dividing structure that connects it to either a passage (architecture), passageway, another roo ...
in which incoming and outgoing mail is processed and sorted. Mailrooms are commonly found in schools, offices,
apartment building
An apartment (American English), or flat (British English, Indian English, South African English), is a self-contained housing unit (a type of residential real estate) that occupies part of a building, generally on a single story. There are ...
s, and the generic
post office
A post office is a public facility and a retailer that provides mail services, such as accepting letters and parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post offices may offer additional serv ...
. A person who works in a mailroom is known as a mailroom clerk or mailboy and the head person (sometimes the only person) is called the
postmaster
A postmaster is the head of an individual post office, responsible for all postal activities in a specific post office. When a postmaster is responsible for an entire mail distribution organization (usually sponsored by a national government), ...
. The mailroom is responsible for a company's incoming and outgoing mail. A mailroom clerk prepares outgoing mail and packages prior to their being sent out via the post office or other carrier.
In a large organization, the mailroom is the central hub of the
internal mail
In a large organization with many employees, there is frequently an internal mail system. The post room or mail room sorts the incoming mail and the 'mailboy' or 'mail clerk' takes it around on a trolly to the various pigeon-holes and direct to t ...
system and the interface with external mail. The postmaster manages the department, clerks assist them and mailboys deliver mail for other employees in different departments using a mail cart or a
trolley doing regular rounds throughout the day. Sometimes the mailboys will trolley sort using the departmental slots on the trolley to reduce work at the central hub and to speed internal mail.
See also
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Digital mailroom
Digital mailroom is the automation of incoming mail processes. Using document scanning and document capture technologies, companies can digitise incoming mail and automate the classification and distribution of mail within the organization. Both ...
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Mail services center
A mail services center or mail service center (MSC) is a central hub for all mail and package shipping and receiving for a large campus (such as that of a university or government facility). The staff at the MSC will sort and take incoming mail ...
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Internal mail
In a large organization with many employees, there is frequently an internal mail system. The post room or mail room sorts the incoming mail and the 'mailboy' or 'mail clerk' takes it around on a trolly to the various pigeon-holes and direct to t ...
References
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Office work
Postal systems
Rooms
Communication