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As a selling technique, a sales presentation or sales pitch is a line of talk that attempts to persuade someone or something, with a planned
sales Sales are activities related to selling or the number of goods sold in a given targeted time period. The delivery of a service for a cost is also considered a sale. The seller, or the provider of the goods or services, completes a sale in r ...
presentation strategy of a product or
service Service may refer to: Activities * Administrative service, a required part of the workload of university faculty * Civil service, the body of employees of a government * Community service, volunteer service for the benefit of a community or a pu ...
designed to initiate and close a sale of the product or service. A sales pitch is essentially designed to be either an introduction of a product or service to an audience who knows nothing about it, or a descriptive expansion of a product or service that an audience has already expressed interest in. Sales
professional A professional is a member of a profession or any person who works in a specified professional activity. The term also describes the standards of education and training that prepare members of the profession with the particular knowledge and skil ...
s prepare and give a sales pitch, which can be either formal or informal, and might be delivered in any number of ways. A sales pitch may be invited by an organisation looking to obtain supplies or services, for example in a commissioning context.


Elements


First impression

The first
visual The visual system comprises the sensory organ (the eye) and parts of the central nervous system (the retina containing photoreceptor cells, the optic nerve, the optic tract and the visual cortex) which gives organisms the sense of sight (the ...
and audible impression upon a
market Market is a term used to describe concepts such as: * Market (economics), system in which parties engage in transactions according to supply and demand * Market economy *Marketplace, a physical marketplace or public market Geography *Märket, a ...
or client can appeal any of the
five senses A sense is a biological system used by an organism for sensation, the process of gathering information about the world through the detection of stimuli. (For example, in the human body, the brain which is part of the central nervous system rec ...
in order to initiate excellent chemistry between the buyer and seller. A way of luring in the potential candidate to ensure the overall
advertisement Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a ...
is emphasized. Not necessarily an exchange of currency must be made but an official deal of
trade Trade involves the transfer of goods and services from one person or entity to another, often in exchange for money. Economists refer to a system or network that allows trade as a market. An early form of trade, barter, saw the direct excha ...
or
contract A contract is a legally enforceable agreement between two or more parties that creates, defines, and governs mutual rights and obligations between them. A contract typically involves the transfer of goods, services, money, or a promise to tran ...
is desired from the pitching party. With a wide variety of selling techniques used to "pitch", it is possible to apply one or a combination in a single attempt. Inspired by what has worked in the past from successful contributors to the art of the pitch, at least a slight modification is always required in order for it to be an authentic and most of all an effective pitch, otherwise the tone would not fit the sellers outfit and in critical situations be spotted as a fake by the candidate and in such a case defying the purpose. For a strikingly good pitch, one must know exactly what the other party wants and doesn't want and be informed of as much
information Information is an abstract concept that refers to that which has the power to inform. At the most fundamental level information pertains to the interpretation of that which may be sensed. Any natural process that is not completely random ...
as possible about the candidate being pitched to. Focus on a virtual balance of the candidate's needs and wants to maximize one's leverage when in the process of a pitch. Overall meaning: one gets only one chance to make a good first impression. At least two senses must connect: vision, and hearing. But the more one can connect at a single point of impact, the better.


Beginning statement

Usually the first sentence of a sales pitch is supposed to be either an attention-grabbing statement or a positive statement introducing the best information about the provider of goods or service. A method is usually selected depending on available attention span from the prospective client. There are certain groups with a lower attention span (for example children) for whom a sales pitch must capture their attention within the first few seconds to be effective. Frequently used methods for this are beginning a talk with a surprising or even shocking statement which the targets then stay to see the conclusion of. Normally people with children,
shopkeeper A shopkeeper is a retail merchant or tradesman; one who owns or operates a small store or shop. Generally, shop employees are not shopkeepers, but are often incorrectly referred to as such. At larger companies, a shopkeeper is usually referred t ...
s, and people in a hurry are not able to give much
attention Attention is the behavioral and cognitive process of selectively concentrating on a discrete aspect of information, whether considered subjective or objective, while ignoring other perceivable information. William James (1890) wrote that "Atte ...
especially if the explanation is not immediately intriguing or it is in broken English. Sellers of low-value,
fast-moving consumer goods Fast-moving consumer goods (FMCG), also known as consumer packaged goods (CPG), are products that are sold quickly and at a relatively low cost. Examples include non-durable household goods such as packaged foods, beverages, toiletries, cand ...
(FMCG) are usually known to deploy the first method. In the second strategy, 'positive statement begins' is adopted in
solution selling Solution selling is a type and style of sales and selling methodology. Solution selling has a salesperson or sales team use a sales process that is a problem-led (rather than product-led) approach to determine if and how a change in a product coul ...
usually in direct selling to corporate and or high value and or
capital goods The economic concept of a capital good (also called complex product systems (CoPS),H. Rush, "Managing innovation in complex product systems (CoPS)," IEE Colloquium on EPSRC Technology Management Initiative (Engineering & Physical Sciences Researc ...
selling. Here, the purpose of the positive statement is to emphasize a particular positive aspect of a provider to brand it according to seller's situational need.


Issues

In 2021-22, advertisers and agencies raised concerns about the excessive volume of work and associated pressures entailed in making sales pitches for advertising opportunities. Criticisms raised argued that pitches were being requested unnecessarily often and their production being made too complex and too costly. The Pitch Positive Pledge was adopted as a result, according to which industry players would ensure a pitch was actually required before proceeding, "run a positive pledge" and "provide a positive resolution".
Feedback Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop. The system can then be said to ''feed back'' into itself. The notion of cause-and-effect has to be handled ...
to unsuccessful bidders is a key element of this process.Jacobs, K.
Make pitching a positive tool
''Supply Management'', published 16 August 2022, accessed 27 December 2022


See also


References


Further reading

* Malcolm Bird, ''The Complete Guide to Business and Sales Presentation.'' Springer, 1990. * Thomas D. Fallon, ''What a Salesman Should Know. Planning and Making Your Sales Presentation.'' Chicago: Dartnell Corporation, 1965. * Linda Richardson, ''Winning Group Sales Presentations: A Guide to Closing the Deal.'' New York: McGraw-Hill, 1991. * Charles Roth, ''Successful Sales Presentations: How to Build Them-How to Use Them.'' Englewood Cliffs, NJ: Prentice-Hall, 1955. * David Sellars, ''Developing and Role Playing Effective Sales Presentations: A "How-To", Step-by-Step Guide for In-Seat and Online Courses and Corporate Training Programs.'' Mason, OH: Thomson South-Western, 2004. * Stephen Schiffman, ''Power Sales Presentations: Complete Sales Dialogues for Each Critical Step of the Sales Cycle Qualifying, Interviewing, Presentation, Closing.'' Adams Media Corporation, 1989. *
Robert L. Shook Robert L. Shook (born April 7, 1938) is an American author who specializes in business books. Early life Robert L. Shook was born in Pittsburgh, Pennsylvania. His father, Herbert M. Shook owned a small jewelry store in downtown Pittsburgh. His ...
, ''The Perfect Sales Presentation.'' New York: Bantam Books, 1990. * Terry L. Sjodin, ''New Sales Speak: The 9 Biggest Sales Presentation Mistakes and How To Avoid Them.'' New York: Wiley, 2006. * Oren Klaff, ''Pitch anything: An innovative method for presenting, persuading, and winning the deal.'' New York: McGraw-Hill, 2011. . {{Authority control Selling techniques