) , type =

Joint stock company A joint-stock company is a business entity in which shares of the company's stock can be bought and sold by shareholders. Each shareholder owns company stock in proportion, evidenced by their shares (certificates of ownership). Shareholders are ...

, industry =

Telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...

, founded = , hq_location = , hq_location_city =

Saint Petersburg Saint Petersburg ( rus, links=no, Санкт-Петербург, a=Ru-Sankt Peterburg Leningrad Petrograd Piter.ogg, r=Sankt-Peterburg, p=ˈsankt pʲɪtʲɪrˈburk), formerly known as Petrograd (1914–1924) and later Leningrad (1924–1991), i ...

, hq_location_country =

Russia Russia (, , ), or the Russian Federation, is a List of transcontinental countries, transcontinental country spanning Eastern Europe and North Asia, Northern Asia. It is the List of countries and dependencies by area, largest country in the ...

, num_locations = , num_locations_year = , area_served = , key_people = , products = , brands = , services = , revenue = , revenue_year = , operating_income = , income_year = , net_income = , net_income_year = , num_employees = 1800 , num_employees_year = 2020 , parent = , divisions = , subsid = , website = nexign is a billing company in

that provided the first Russian billing

system A system is a group of Interaction, interacting or interrelated elements that act according to a set of rules to form a unified whole. A system, surrounded and influenced by its environment (systems), environment, is described by its boundaries, ...

for

mobile operator A mobile network operator (MNO), also known as a wireless service provider, wireless carrier, cellular company, or mobile network carrier, is a provider of wireless communications services that owns or controls all the elements necessary to sell ...

s. The company was established in 1992 as Peter-Service (russian: Петер-Сервис).

History

Nexign was founded in 1992 in

, under the name Peter-Service by the developers of the billing system for the first Russian

cell phone carrier A mobile phone, cellular phone, cell phone, cellphone, handphone, hand phone or pocket phone, sometimes shortened to simply mobile, cell, or just phone, is a portable telephone that can make and receive calls over a radio frequency link whil ...

Delta Telecom. In 1994, the company also launched a billing system for landline telecom operator Peterstar. That effectively made Nexign the first company in Russia to create

business support system Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to- ...

s for telecom operators. The projects for Delta Telecom and Peterstar provided the basis for the company's first packaged information and billing solution, Peter-Service BIS, which was among the first billing systems certified by the Ministry of Communication of Russia. Since 2000, Nexign (Peter-Service) has expanded its portfolio with

Roaming Roaming is a wireless telecommunication term typically used with mobile devices, such as mobile phones. It refers to a mobile phone being used outside the range of its native network and connecting to another available cell network. Technical ...

support systems (RSS), interconnected billing systems (ITC), convergent billing systems (BISrt), and other products for telcos. The company expanded to other regions of Russia, opened new offices, and strengthened the professional capacity. In February 2018, Peter-Service adopted a new brand name Nexign. In December of the same year, it was acquired by ICS-Holding. Under the new name, the company adopted a strategy focused on expansion to the

Middle East The Middle East ( ar, الشرق الأوسط, ISO 233: ) is a geopolitical region commonly encompassing Arabian Peninsula, Arabia (including the Arabian Peninsula and Bahrain), Anatolia, Asia Minor (Asian part of Turkey except Hatay Pro ...

and

Africa Africa is the world's second-largest and second-most populous continent, after Asia in both cases. At about 30.3 million km2 (11.7 million square miles) including adjacent islands, it covers 6% of Earth's total surface area ...

(MEA),

Southeast Asia Southeast Asia, also spelled South East Asia and South-East Asia, and also known as Southeastern Asia, South-eastern Asia or SEA, is the geographical United Nations geoscheme for Asia#South-eastern Asia, south-eastern region of Asia, consistin ...

(SEA),

Central and Eastern Europe Central and Eastern Europe is a term encompassing the countries in the Baltics, Central Europe, Eastern Europe and Southeast Europe (mostly the Balkans), usually meaning former communist states from the Eastern Bloc and Warsaw Pact in Europe. ...

(CEE) markets with new BSS solutions for

digital transformation Digital transformation is the adoption of digital technology by an organization to digitize non-digital products, services or operations. The goal for its implementation is to increase value through innovation, invention, customer experience or ef ...

of CSPs, a network monetization suite, and an

IoT The Internet of things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other com ...

platform. According to documents released by

WikiLeaks WikiLeaks () is an international Nonprofit organization, non-profit organisation that published news leaks and classified media provided by anonymous Source (journalism), sources. Julian Assange, an Australian Internet activism, Internet acti ...

in September 2017, Peter-Service had allegedly developed

data retention Data retention defines the policies of persistent data and records management for meeting legal and business data archival requirements. Although sometimes interchangeable, it is not to be confused with the Data Protection Act 1998. The differen ...

(DRS) and traffic analysis instruments for the

SORM The System for Operative Investigative Activities (SORM; russian: Система оперативно-разыскных мероприятий) is the technical specification for lawful interception interfaces of telecommunications and telephone n ...

system. The company responded that it doesn't have access to user data of CSPs, had never shared any information with authorities, and has no government contracts.

Subsidiaries

* In 2021, Nexign established a systems integrator Nexign Solution, which focuses on projects that incorporate Nexign products and services. * In October 2020, Nexign acquired a 99% stake in Storm Technologies, the developer of automated digital customer experience management systems.

Area Served

Nexign holds dominant positions on its home market in

and the

CIS Cis or cis- may refer to: Places * Cis, Trentino, in Italy * In Poland: ** Cis, Świętokrzyskie Voivodeship, south-central ** Cis, Warmian-Masurian Voivodeship, north Math, science and biology * cis (mathematics) (cis(''θ'')), a trigonome ...

region for its BSS portfolio, and focuses on expansion to MEA (

and

), SEA (

), and

Latin America Latin America or * french: Amérique Latine, link=no * ht, Amerik Latin, link=no * pt, América Latina, link=no, name=a, sometimes referred to as LatAm is a large cultural region in the Americas where Romance languages — languages derived f ...

. The company is headquartered in

and has local offices in

Moscow Moscow ( , US chiefly ; rus, links=no, Москва, r=Moskva, p=mɐskˈva, a=Москва.ogg) is the capital and largest city of Russia. The city stands on the Moskva River in Central Russia, with a population estimated at 13.0 million ...

Samara Samara ( rus, Сама́ра, p=sɐˈmarə), known from 1935 to 1991 as Kuybyshev (; ), is the largest city and administrative centre of Samara Oblast. The city is located at the confluence of the Volga and the Samara (Volga), Samara rivers, with ...

Yekaterinburg Yekaterinburg ( ; rus, Екатеринбург, p=jɪkətʲɪrʲɪnˈburk), alternatively romanized as Ekaterinburg and formerly known as Sverdlovsk ( rus, Свердло́вск, , svʲɪrˈdlofsk, 1924–1991), is a city and the administra ...

Krasnodar Krasnodar (; rus, Краснода́р, p=krəsnɐˈdar; ady, Краснодар), formerly Yekaterinodar (until 1920), is the largest city and the administrative centre of Krasnodar Krai, Russia. The city stands on the Kuban River in southern ...

Vladivostok Vladivostok ( rus, Владивосто́к, a=Владивосток.ogg, p=vɫədʲɪvɐˈstok) is the largest city and the administrative center of Primorsky Krai, Russia. The city is located around the Zolotoy Rog, Golden Horn Bay on the Sea ...

Nizhny Novgorod Nizhny Novgorod ( ; rus, links=no, Нижний Новгород, a=Ru-Nizhny Novgorod.ogg, p=ˈnʲiʐnʲɪj ˈnovɡərət ), colloquially shortened to Nizhny, from the 13th to the 17th century Novgorod of the Lower Land, formerly known as Gork ...

Rostov-on-Don Rostov-on-Don ( rus, Ростов-на-Дону, r=Rostov-na-Donu, p=rɐˈstof nə dɐˈnu) is a port city and the administrative centre of Rostov Oblast and the Southern Federal District of Russia. It lies in the southeastern part of the East Eu ...

, and

Novosibirsk Novosibirsk (, also ; rus, Новосиби́рск, p=nəvəsʲɪˈbʲirsk, a=ru-Новосибирск.ogg) is the largest city and administrative centre of Novosibirsk Oblast and Siberian Federal District in Russia. As of the Russian Census ...

. The international offices are located in

Istanbul Istanbul ( , ; tr, İstanbul ), formerly known as Constantinople ( grc-gre, Κωνσταντινούπολις; la, Constantinopolis), is the List of largest cities and towns in Turkey, largest city in Turkey, serving as the country's economic, ...

Dubai Dubai (, ; ar, دبي, translit=Dubayy, , ) is the most populous city in the United Arab Emirates (UAE) and the capital of the Emirate of Dubai, the most populated of the 7 emirates of the United Arab Emirates.The Government and Politics of ...

, and

Santo Domingo , total_type = Total , population_density_km2 = auto , timezone = AST (UTC −4) , area_code_type = Area codes , area_code = 809, 829, 849 , postal_code_type = Postal codes , postal_code = 10100–10699 (Distrito Nacional) , websi ...

. Nexign provides services to over 50 CSPs in 16 countries, including high-profile customers such as Chinguitel,

Gazprom PJSC Gazprom ( rus, Газпром, , ɡɐzˈprom) is a Russian majority state-owned multinational energy corporation headquartered in the Lakhta Center in Saint Petersburg. As of 2019, with sales over $120 billion, it was ranked as the larges ...

Geocell Geocell ( ka, ჯეოსელი) is a mobile communication brand owned by Silknet. Geocell is the first GSM operator entered Georgian market. Geocell was founded as an independent company in 1996 with a shared Georgian and Turkish investm ...

Megafon MegaFon (russian: МегаФон), previously known as North-West GSM, is the second largest mobile phone operator

Moldcell Moldcell is a Moldovan mobile network operator and is a subsidiary of Nepalese company CG Corp Global. It works in GSM, UMTS and LTE standards. General information Moldcell is a mobile telecommunications operator in Republic of Moldova, part o ...

, MTS,

Rostelecom Rostelecom is Russia’s largest provider of digital services for a wide variety of consumers, households, private businesses, government and municipal authorities, and other telecom providers. Rostelecom interconnects all local public operators� ...

Turkcell Turkcell İletişim Hizmetleri A.Ş. (''lit. Turkcell Communication Services'') (, ) is the leading mobile phone operator of Turkey, based in Istanbul. The company has 39,3 million subscribers as of September 2021. In 2015, the company's number of ...

. While initially Nexign used the

direct sales Direct selling consists of single-level marketing (in which a direct seller makes money by buying products from a parent organization and selling them directly to customers) and multi-level marketing (in which the direct seller may earn money f ...

model, thus ensuring autonomy and reducing the complexity of working with third parties, starting in the ate 2010s, the company started to build relations with systems integrators on the new markets Nexign has partnerships with

Oracle An oracle is a person or agency considered to provide wise and insightful counsel or prophetic predictions, most notably including precognition of the future, inspired by deities. As such, it is a form of divination. Description The word '' ...

Red Hat Red Hat, Inc. is an American software company that provides open source software products to enterprises. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide. Red Hat has become ass ...

Sandvine Sandvine Incorporated is an application and network intelligence company based in Waterloo, Ontario. Sandvine markets network policy control products that are designed to implement broad network policies, including Internet censorship, Network con ...

, NETS International, and Giza Systems. The company is a member of

Russoft Russoft, headquartered in Saint-Petersburg, is an association of software companies from Russia, Ukraine and Belarus. It was founded on September 9, 1999 and has merged with the Fort-Ross Consortium in May 2004. Today Russoft unites more than 80 ...

, Samena Telecommunications Council,

OneM2M oneM2M is a global partnership project founded in 2012 and constituted by 8 of the world's leading ICT standards development organizations, notably: ARIB (Japan), ATIS (United States), CCSA (China), ETSI (Europe), TIA (USA), TSDSI (India), TTA (K ...

, 3GPP,

ETSI The European Telecommunications Standards Institute (ETSI) is an independent, not-for-profit, standardization organization in the field of information and communications. ETSI supports the development and testing of global technical standard ...

TM Forum TM Forum is a global industry association for service providers and their suppliers in the telecommunications industry. Members include communications and digital service providers, telephone companies, cable operators, network operators, cloud ...

, The Industrial Internet Association, and The Internet of Things Association.

Recognition

In 2018 and 2019, Nexign was included in the

Gartner Magic Quadrant Magic Quadrant (MQ) is a series of market research reports published by IT consulting firm Gartner that rely on proprietary qualitative data analysis methods to demonstrate market trends, such as direction, maturity and participants. Their anal ...

for Integrated Revenue and Customer Management for CSPs. In 2020, the company was also included in the Gartner Market Guide for CSP Business Support System Solutions (that replaced the Magic Quadrant) as one of the leading BSS services providers.

Rankings and awards

* The Global Telecom Awards: shortlisted as a finalist in "BSS/OSS Transformation Excellence" (2019) and "Mobile Money Mastery" (2020) categories. * Telecom World Awards: shortlisted as a finalist in "Innovation Award – Vendor" (2019) and "Digital Transformation Award – Vendor" (2020) categories. * Cnews Awards: shortlisted as a finalist in the "Expansion of the year" (2020) category. * TM Forum Excellence Awards: shortlisted as a finalist in the "Operational transformation and agility" (2019) and "Human Factor" (2021) categories.

Footnotes

{{reflist 1992 establishments in Russia Business software companies Telecommunications Billing Systems Telecommunications companies established in 1992 Telecommunications companies of Russia