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Brandwatch is a social media suite company owned by
Cision Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois; with clients worldwide. The company went public via reverse merge ...
. Brandwatch sells two different solutions: Consumer Intelligence and Social Media Management. Consumer Intelligence is made up of three different products: Consumer Research and add-ons Vizia and Reviews. Consumer Research archives social media data from 100 million online sources to provide companies with the means to conduct market research and analyse their brands' online presence among other use cases. Social Media Management is made up of eight different products: Publish, Advertise, Measure, Benchmark, Influence, Engage, Audience, and Listen. Much of this solution is made up of products formerly sold under the Falcon.io suite. Falcon.io was acquired by Cision in January 2019 and merged with Brandwatch in May 2022.


History

In 1999, Runtime Collective Ltd, a web-engineering company, was incorporated by CEO Giles Palmer. In 2005, the company launched Magpie Search and Alert, a search engine for finding documents such as financial statements and patents. In 2007, this was relaunched as Brandwatch, which instead focused on tracking social media mentions and social advertising impact.


Investment

The company received $6 million in
venture capital Venture capital (often abbreviated as VC) is a form of private equity financing that is provided by venture capital firms or funds to startups, early-stage, and emerging companies that have been deemed to have high growth potential or which ha ...
from Nauta Capital in March 2012. In March 2014, Brandwatch partnered with
Gnip Gnip, Inc. was a social media API aggregation company that was purchased by Twitter in 2014. Headquartered in Boulder, Colorado, it provided data from dozens of social media websites via a single API. Gnip was among the first social media API agg ...
, a social media
API An application programming interface (API) is a way for two or more computer programs to communicate with each other. It is a type of software Interface (computing), interface, offering a service to other pieces of software. A document or standa ...
company, to release a new application that would allow users to access more social data and analytics. By May 2014, Brandwatch had gained $22 million from a new round of funding led by Highland Capital. In September 2015, Brandwatch launched a French website., On October 29, 2015, Brandwatch raised $33 million in
Series C A venture round is a type of funding round used for venture capital financing, by which startup companies obtain investment, generally from venture capitalists and other institutional investors. The availability of venture funding is among the ...
funding, led by Partech Investors, to invest further growth in the US. In February 2021, Brandwatch was acquired by
Cision Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois; with clients worldwide. The company went public via reverse merge ...
.


PeerIndex acquisition

PeerIndex was a
London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...
-based company, founded by Azeem Azhar, providing
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
analytics Analytics is the systematic computational analysis of data or statistics. It is used for the discovery, interpretation, and communication of meaningful patterns in data. It also entails applying data patterns toward effective decision-making. It ...
based on footprints from use of major social media services. Part of an emerging group of social media analytics providers, PeerIndex helped social media contributors assess and score their influence and benefit from the social capital they have built up. PeerIndex tracked approximately 45 million Twitter profiles, making the company one of the leaders in its sector. Brandwatch acquired PeerIndex in December 2014. With the use of PeerIndex technology, Brandwatch created their Audiences product, which they released in July 2016.


BuzzSumo acquisition

BuzzSumo is a content marketing research and analysis tool, with its first Pro version released in September 2014. Brandwatch acquired BuzzSumo in October 2017.


Crimson Hexagon merger

Crimson Hexagon Crimson Hexagon was an AI-powered consumer insights company based out of Boston, Massachusetts. The company also had a European office in London, England. The company and its nearest competitor, Brandwatch, merged in 2018, with the new company tak ...
was a social intelligence company that was a competitor of Brandwatch. The two companies merged in October 2018, combining their technology and customer base into a $100m business.


Brandwatch Consumer Research

Following the Brandwatch-Crimson Hexagon merger, the two companies' technology was combined to create Brandwatch Consumer Research. This product would replace Brandwatch Analytics and Crimson Hexagon's Forsight.


Qriously acquisition

Qriously Brandwatch Qriously is a market research and polling company, owned by Brandwatch. They are a member of the British Polling Council. According to ''Bloomberg'', Brandwatch Qriously "provides an online service for measuring location-based public ...
is a mobile market research, polling, and survey tool. The tool has been notable in its use of predicting a highly accurate prediction for the
Labour Party (UK) The Labour Party is a political party in the United Kingdom that has been described as an alliance of social democrats, democratic socialists and trade unionists. The Labour Party sits on the centre-left of the political spectrum. In all gen ...
's vote share in the
2017 United Kingdom general election The 2017 United Kingdom general election was held on Thursday 8 June 2017, two years after the previous general election in 2015; it was the first since 1992 to be held on a day that did not coincide with any local elections. The governing ...
. Qriously, along with
Kantar A kantar is the official Egyptian weight unit for measuring cotton Cotton is a soft, fluffy staple fiber that grows in a boll, or protective case, around the seeds of the cotton plants of the genus '' Gossypium'' in the mallow family Ma ...
and Opinium Research, were also praised for their
2019 United Kingdom general election The 2019 United Kingdom general election was held on Thursday, 12 December 2019. It resulted in the Conservative Party (UK), Conservative Party receiving a Landslide victory, landslide majority of 80 seats. The Conservatives made a net gain of 4 ...
prediction. Qriously were acquired by Brandwatch in March 2019. It is no longer available for clients.


Cision acquisition

Brandwatch was acquired in Feb 2021 by
Cision Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois; with clients worldwide. The company went public via reverse merge ...
for 450M USD.


Falcon.io merge

Falcon.io was acquired by Cision in January 2019 and merged with Brandwatch in May 2022. Products formerly sold as part of the Falcon.io suite now sit within Brandwatch’s Social Media Management solution.


Overview

Brandwatch is a subscription-based service with over 7,500 clients. Brandwatch has 15 offices across the world, including in New York, London, Brighton, Copenhagen, Berlin, Sofia, Paris, Singapore, and Sydney.


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Klout Klout was a website and mobile app that used social media analytics to rate its users according to online social influence via the "Klout Score", which was a numerical value between 1 and 100. In determining the user score, Klout measured the size ...
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Q Score The Q Score (popularly known as Q-Rating) is a measurement of the familiarity and appeal of a brand, celebrity, company, or entertainment product (e.g., television show) used in the United States. The higher the Q Score, the more highly regarded the ...


References


External links

* {{authority control Software companies established in 2005 Social media companies Companies based in Brighton and Hove British companies established in 2005 2005 establishments in England Social media management platforms 2021 mergers and acquisitions British subsidiaries of foreign companies