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Paula Margaret Nickolds (born February 1973) is a British businesswoman. From January 2017 until January 2020, she was the
managing director A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
of the
John Lewis John Robert Lewis (February 21, 1940 – July 17, 2020) was an American politician and civil rights activist who served in the United States House of Representatives for from 1987 until his death in 2020. He participated in the 1960 Nashville ...
department store chain.


Early life

Nickolds was born in February 1973. Her father, Clive Nickolds, was a senior director at
Marks & Spencer Marks and Spencer Group plc (commonly abbreviated to M&S and colloquially known as Marks's or Marks & Sparks) is a major British multinational retailer with headquarters in Paddington, London that specialises in selling clothing, beauty, home ...
, and head of its international operations. She earned a bachelor's degree in history from the
University of Southampton , mottoeng = The Heights Yield to Endeavour , type = Public research university , established = 1862 – Hartley Institution1902 – Hartley University College1913 – Southampton University Coll ...
, and attended
St Helen's School St Helen's School London is a British independent private day school for girls aged three to eighteen in Northwood, North West London. It is associated with the Merchant Taylors' Company and works in close collaboration with the local Merchant ...
where she spent hours in the pool as a keen member of the swimming team.


Career

In 1994, Nickolds joined
John Lewis John Robert Lewis (February 21, 1940 – July 17, 2020) was an American politician and civil rights activist who served in the United States House of Representatives for from 1987 until his death in 2020. He participated in the 1960 Nashville ...
as a graduate trainee at their Oxford Street flagship store. In January 2017, she succeeded
Andy Street Andrew John Street (born 11 June 1963) is a British businessman and Conservative Party (UK), Conservative Party politician who was the managing director of John Lewis & Partners, John Lewis from 2007 to 2016, when he resigned to run for Mayor o ...
as managing director of John Lewis; she thereby became the first woman to hold this position in the company's 153-year history. She unexpectedly left the company in January 2020, along with two of John Lewis' most senior, long serving executives, just as it looked to navigate a radical overhaul to merge its grocery and department store businesses. In May 2021, it was announced that she has been appointed by Sainsbury's to run its £7.8bn clothing and general merchandise arm, putting her head-to-head with her former employer John Lewis.


References

{{DEFAULTSORT:Nickolds, Paula 1973 births Living people British businesspeople British women in business