''Outsourced'' is a 2006 American
romantic comedy
Romantic comedy (also known as romcom or rom-com) is a subgenre of comedy and slice of life fiction, focusing on lighthearted, humorous plot lines centered on romantic ideas, such as how true love is able to surmount most obstacles. In a typica ...
film directed by
John Jeffcoat
John Jeffcoat is an American film director. He is most popular for his film ''Outsourced (film), Outsourced'' starring Josh Hamilton (actor), Josh Hamilton and Ayesha Dharker. The film was Outsourced (TV series), adapted as a television series, a ...
and written by John Jeffcoat and George Wing.
Plot
Todd Anderson (
Josh Hamilton), a salesman for a Seattle novelty products company, learns he has to travel to India when his department is
outsourced. Todd is not happy but when his boss Dave informs him that quitting would mean losing his
stock option
In finance, an option is a contract which conveys to its owner, the ''holder'', the right, but not the obligation, to buy or sell a specific quantity of an underlying asset or instrument at a specified strike price on or before a specified dat ...
s, he goes to train his Indian replacement Puro (
Asif Basra).
When he arrives, Todd is frustrated with everything in the country where people call him "Mr. Toad". He has difficulty making the
call center
A call centre ( Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. ...
employees of
Gharapuri
Elephanta Island (also called Gharapuri (literally "the city of caves") or Pory Island) is one of a number of islands in Mumbai Harbour, east of Mumbai, India.
Tourist attractions and accessibility
This island is a popular tourist destinati ...
understand what their American customers expect. He feels that he is never going to get the Minutes-per-Incident (MPI) under six minutes and so will never get to return to the United States.
Todd experiences the festival of
Holi
Holi (), also known as the Festival of Colours, the Festival of Spring, and the Festival of Love,The New Oxford Dictionary of English (1998) p. 874 "Holi /'həʊli:/ noun a Hindu spring festival ...". is an ancient Hindu religious festival ...
and with it, a sense of calm. At the call center the MPI slowly improves. He recognizes a leader in an employee Asha (
Ayesha Dharker
Ayesha Dharker (born 16 March 1978) is a British actress, known for her appearance as Queen Jamillia, the Queen of Naboo, in '' Star Wars: Episode II – Attack of the Clones,'' and for her stage performances.
Her other film roles include s ...
) and offers her the job of assisting Puro when Todd leaves. Todd tries to improve the workplace experience for the employees; when they tell him they would like some of the products they are selling, he decides to implement a rewards program and asks Dave for a shipment. Dave initially refuses, but when Todd manages to convince him that he is opening the products to a market of a billion people, Dave agrees to ship them overnight.
Asha realizes that the shipment has gone to another
Gharapuri
Elephanta Island (also called Gharapuri (literally "the city of caves") or Pory Island) is one of a number of islands in Mumbai Harbour, east of Mumbai, India.
Tourist attractions and accessibility
This island is a popular tourist destinati ...
, an island. They both reach the island and get the shipment, but the boat that was supposed to ferry them back catches fire. With no resort, they check into a hotel, where Asha accuses Todd of being frivolous with
Kali
Kali (; sa, काली, ), also referred to as Mahakali, Bhadrakali, and Kalika ( sa, कालिका), is a Hinduism, Hindu goddess who is considered to be the goddess of ultimate power, time, destruction and change in Shaktism. In t ...
. They argue but end up having sex. Upon their return Asha informs Todd that she has been engaged to a family friend named Ashok since she was four years old. She says their affair could be only a "Holiday in Goa", a term for a short time spent with a lover before marrying another. Todd is confused but accepts the situation.
The call center MPI is nearing six when Dave calls to let Todd know that he needs to be picked up from the railway station. When Dave arrives, the power shuts down due to flooding, but the employees manage to set up their workstations on the roof and resume business. Dave is impressed, but when the employees go to the local bar to celebrate, Dave informs Todd the business is being shifted to China.
Todd informs the employees they have been fired, and Dave is erasing all data off their hard disks. Asha tells Todd that she has been writing a novel on her work computer called ''Holiday in Goa'' that needs to be saved. Todd gets the hint and they leave for Gaurav's (another employee's) house, where they spend time together. Todd refuses to go to China but suggests Puro as a replacement. Puro is seen leaving for China with his new wife.
Upon his return to the United States, Todd calls his mother to see about spending more time with her, a lesson he learned from Puro's aunt. Right afterwards, he gets a phone call from Asha just as the screen turns black and the end credits roll.
Production
Principal photography took place in
Mumbai
Mumbai (, ; also known as Bombay — the official name until 1995) is the capital city of the Indian state of Maharashtra and the ''de facto'' financial centre of India. According to the United Nations, as of 2018, Mumbai is the second- ...
from February 5 to March 13, 2006, followed by three days in Seattle from April 7–9, 2006. The film is based on an original screenplay by George Wing and writing partner,
John Jeffcoat
John Jeffcoat is an American film director. He is most popular for his film ''Outsourced (film), Outsourced'' starring Josh Hamilton (actor), Josh Hamilton and Ayesha Dharker. The film was Outsourced (TV series), adapted as a television series, a ...
.
Awards
* Bend Film Festival, Best Picture 2007
* Bollywood and Beyond Film Festival Audience Award 2007
*
Cinequest Film Festival Audience Award, Best Feature Film 2007
*
Dubai International Film Festival Official Selection 2006
* Goa International Film Festival Official Selection 2006
*
Hardacre Film Festival The Hardacre Film Festival is a film festival held annually in Tipton, Iowa and is considered to be Iowa's longest-running film festival. The festival was founded in 1997 by Troy Peters and is typically held in August, showing independent films from ...
Audience Award, Best Picture 2007
*
Indian Film Festival of Los Angeles Audience Award 2007
*
Mumbai International Film Festival Official Selection 2007
*
Palm Springs Film Festival
Palm Springs International Film Festival (sometimes stylized shortly as PSIFF) is a film festival held in Palm Springs, California. Originally promoted by Mayor Sonny Bono and then sponsored by Nortel,here for Table of Contents it started in 1989 ...
Best of the Fest 2007
*
Palm Springs Film Festival
Palm Springs International Film Festival (sometimes stylized shortly as PSIFF) is a film festival held in Palm Springs, California. Originally promoted by Mayor Sonny Bono and then sponsored by Nortel,here for Table of Contents it started in 1989 ...
John Schlesinger Award 2007
* Red Bank International Film Festival Official Selection 2007
*
Seattle International Film Festival Golden Space Needle Award for Best Film 2007
* South Asian Film Festival, Maitland, FLA, Official Selection 2007
* South Asian Indian Film Festival, New York City, Official Selection 2007
*
Toronto International Film Festival
The Toronto International Film Festival (TIFF, often stylized as tiff) is one of the largest publicly attended film festivals in the world, attracting over 480,000 people annually. Since its founding in 1976, TIFF has grown to become a permane ...
Official Selection 2006
*
Vancouver International Film Festival Official Selection 2007
Television adaptation
In October 2007, ''
Variety'' reported that
Ken Kwapis, who worked on the U.S. adaptation of ''
The Office
''The Office'' is a mockumentary sitcom created by Ricky Gervais and Stephen Merchant, first made in the United Kingdom, then Germany, and subsequently the United States. It has since been remade in ten other countries.
The original series of ...
'', had been approached by
NBC to create a television pilot for a potential spinoff of ''Outsourced''.
On May 16, 2010, NBC announced that the television adaptation would be a part of the network's fall 2010 lineup.
''
Outsourced'' premiered on September 23, 2010
and ran for one season before being cancelled by NBC in May 2011.
References
External links
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{{Authority control
2006 films
2006 romantic comedy-drama films
Call centre
Films about Indian Americans
English-language Indian films
Films adapted into television shows
Films set in Seattle
Films set in India
Films shot in Mumbai
Films shot in Seattle
Outsourcing in India
Films shot in India
Comedy-drama films about Asian Americans
American romantic comedy-drama films
Workplace comedy films
2000s English-language films
2000s American films