One to One was a fee-based service for private training at
Apple Inc.
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, United States. Apple is the largest technology company by revenue (totaling in 2021) and, as of June 2022, is the world's biggest company b ...
retail stores. A
US$
The United States dollar (symbol: $; code: USD; also abbreviated US$ or U.S. Dollar, to distinguish it from other dollar-denominated currencies; referred to as the dollar, U.S. dollar, American dollar, or colloquially buck) is the official ...
99 one year membership with purchase of a new Mac allows the user to receive a year's worth of Mac, iPhone, iPod, and iPad instruction. The only restriction is that users can only book one each of the three types of sessions that are included with the One to One program at a time. The three session types are a 30 or 60-minute Personal Training session, where the individual is taught by an Apple employee, a 90-minute Group Training where an Apple employee leads a group of people on a particular topic, and a 90-minute Open Training session where the customer is able to work on their own project in a group and ask for assistance as needed. The sessions offer instruction in the following topics: Getting Started on Your Mac, Getting Started on Your iPad, Getting Started on Your iPhone, iCloud, Mail Contacts & Calendars, iPhoto, GarageBand, iMovie, iTunes, Pages, Keynote, Numbers, Aperture, Final Cut Pro, Motion, and Logic Pro.
Originally this service was part of
ProCare
ProCare was a service offered by Apple Computer for use at Apple retail stores
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell various Apple products, including Mac personal computers, iPhone sm ...
, but on May 2, 2007 was severed and became its own separate US$99 service. Existing ProCare members were given One to One memberships for the remainder of their ProCare subscription.
Apple introduces ProCare, One to One, and Personal Shopping
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Apple's One to One service was officially retired in 2015, with the final renewals ending on December 17.
References
External links
* https://www.apple.com/retail/onetoone/
{{Apple
Apple Inc. services