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OCLC, Inc.,
doing business as A trade name, trading name, or business name, is a pseudonym used by companies that do not operate under their registered company name. The term for this type of alternative name is a "fictitious" business name. Registering the fictitious name w ...
OCLC, See also: is an American nonprofit
cooperative A cooperative (also known as co-operative, co-op, or coop) is "an autonomous association of persons united voluntarily to meet their common economic, social and cultural needs and aspirations through a jointly owned and democratically-contro ...
organization "that provides shared technology services, original research, and community programs for its membership and the library community at large". It was founded in 1967 as the Ohio College Library Center, then became the Online Computer Library Center as it expanded. In 2017, the name was formally changed to OCLC, Inc. OCLC and thousands of its member libraries cooperatively produce and maintain
WorldCat WorldCat is a union catalog that itemizes the collections of tens of thousands of institutions (mostly libraries), in many countries, that are current or past members of the OCLC global cooperative. It is operated by OCLC, Inc. Many of the O ...
, the largest
online public access catalog The online public access catalog (OPAC), now frequently synonymous with ''library catalog'', is an online database of materials held by a library or group of libraries. Online catalogs have largely replaced the analog card catalogs previously u ...
(OPAC) in the world. OCLC is funded mainly by the fees that libraries pay (around $217.8 million annually in total ) for the many different services it offers. OCLC also maintains the
Dewey Decimal Classification The Dewey Decimal Classification (DDC), colloquially known as the Dewey Decimal System, is a proprietary library classification system which allows new books to be added to a library in their appropriate location based on subject. Section 4.1 ...
system.


History

OCLC began in 1967, as the Ohio College Library Center, through a collaboration of university presidents, vice presidents, and library directors who wanted to create a cooperative, computerized network for libraries in the state of
Ohio Ohio () is a state in the Midwestern region of the United States. Of the fifty U.S. states, it is the 34th-largest by area, and with a population of nearly 11.8 million, is the seventh-most populous and tenth-most densely populated. The sta ...
. The group first met on July 5, 1967, on the campus of
Ohio State University The Ohio State University, commonly called Ohio State or OSU, is a public land-grant research university in Columbus, Ohio. A member of the University System of Ohio, it has been ranked by major institutional rankings among the best publ ...
to sign the articles of incorporation for the nonprofit organization and hired Frederick G. Kilgour, a former
Yale University Yale University is a Private university, private research university in New Haven, Connecticut. Established in 1701 as the Collegiate School, it is the List of Colonial Colleges, third-oldest institution of higher education in the United Sta ...
medical school librarian, to design the shared cataloging system. Kilgour wished to merge the latest information storage and retrieval system of the time, the computer, with the oldest, the library. The plan was to merge the catalogs of Ohio libraries electronically through a computer network and database to streamline operations, control costs, and increase efficiency in library management, bringing libraries together to cooperatively keep track of the world's information in order to best serve researchers and scholars. The first library to do online cataloging through OCLC was the
Alden Library Ohio University is a public research university in Athens, Ohio. The first university chartered by an Act of Congress and the first to be chartered in Ohio, the university was chartered in 1787 by the Congress of the Confederation and subseq ...
at
Ohio University Ohio University is a public research university in Athens, Ohio. The first university chartered by an Act of Congress and the first to be chartered in Ohio, the university was chartered in 1787 by the Congress of the Confederation and subseq ...
on August 26, 1971. This was the first online cataloging by any library worldwide. Membership in OCLC is based on use of services and contribution of data. Between 1967 and 1977, OCLC membership was limited to institutions in Ohio, but in 1978, a new governance structure was established that allowed institutions from other states to join. In 2002, the governance structure was again modified to accommodate participation from outside the United States. As OCLC expanded services in the United States outside Ohio, it relied on establishing strategic partnerships with "networks", organizations that provided training, support and marketing services. By 2008, there were 15 independent United States regional service providers. OCLC networks played a key role in OCLC governance, with networks electing delegates to serve on the OCLC Members Council. During 2008, OCLC commissioned two studies to look at distribution channels; at the same time, the council approved governance changes that had been recommended by the Board of Trustees severing the tie between the networks and governance. In early 2009, OCLC negotiated new contracts with the former networks and opened a centralized support center.


Presidents

The following people served successively as president of OCLC: * 1967–1980: Frederick G. Kilgour * 1980–1989: Rowland C. W. Brown * 1989–1998: K. Wayne Smith * 1998–2013:
Jay Jordan Robert L. Jordan (born 1943), known as Jay Jordan, is an American business executive who most recently served as president and executive officer of OCLC, an international computer library network and conglomerate of databases and Web services. ...
* 2013–present:
Skip Prichard David Prichard, known as Skip Pritchard, is an American business executive who serves as president and CEO of OCLC, a global nonprofit computer library service and research organization. Early life and education Prichard was born in New Jersey ...


Services

OCLC provides
bibliographic Bibliography (from and ), as a discipline, is traditionally the academic study of books as physical, cultural objects; in this sense, it is also known as bibliology (from ). English author and bibliographer John Carter describes ''bibliography ...
, abstract and full-text information to anyone. OCLC and its member libraries cooperatively produce and maintain
WorldCat WorldCat is a union catalog that itemizes the collections of tens of thousands of institutions (mostly libraries), in many countries, that are current or past members of the OCLC global cooperative. It is operated by OCLC, Inc. Many of the O ...
—the OCLC Online Union Catalog, the largest
online public access catalog The online public access catalog (OPAC), now frequently synonymous with ''library catalog'', is an online database of materials held by a library or group of libraries. Online catalogs have largely replaced the analog card catalogs previously u ...
(OPAC) in the world. WorldCat has holding records from public and private libraries worldwide. The Online Computer Library Center acquired the trademark and copyrights associated with the
Dewey Decimal Classification The Dewey Decimal Classification (DDC), colloquially known as the Dewey Decimal System, is a proprietary library classification system which allows new books to be added to a library in their appropriate location based on subject. Section 4.1 ...
System when it bought Forest Press in 1988. A browser for books with their Dewey Decimal Classifications was available until July 2013; it was replaced by the Classify Service. Until August 2009, when it was sold to Backstage Library Works, OCLC owned a preservation microfilm and digitization operation called the OCLC Preservation Service Center, with its principal office in
Bethlehem, Pennsylvania Bethlehem is a city in Northampton and Lehigh Counties in the Lehigh Valley region of eastern Pennsylvania, United States. As of the 2020 census, Bethlehem had a total population of 75,781. Of this, 55,639 were in Northampton County and 19, ...
. Starting in 1971, OCLC produced
catalog card A library catalog (or library catalogue in British English) is a register of all bibliographic items found in a library or group of libraries, such as a network of libraries at several locations. A catalog for a group of libraries is also c ...
s for members alongside its shared online catalog; the company printed its last catalog cards on October 1, 2015. , an around-the-clock reference service provided to users by a cooperative of participating global libraries, was acquired by Springshare from OCLC in 2019 and migrated to Springshare's LibAnswers platform.


Software

OCLC commercially sells software, such as: * CONTENTdm for managing
digital collection A museum is distinguished by a collection of often unique objects that forms the core of its activities for exhibitions, education, research, etc. This differentiates it from an archive or library, where the contents may be more paper-based, repla ...
s * Wise, an
integrated library system An integrated library system (ILS), also known as a library management system (LMS), is an enterprise resource planning system for a library, used to track items owned, orders made, bills paid, and patrons who have borrowed. An ILS usually is co ...
and "community engagement system" * WorldCat Discovery, a bibliographic discovery system that allows library patrons to use a single search interface to access an institution's catalog, ebooks, database subscriptions and more * WorldShare Management Services, an
electronic resource management Electronic resource management (ERM) is the practices and techniques used by librarians and library staff to track the selection, acquisition, licensing, access, maintenance, usage, evaluation, retention, and de-selection of a library's electronic i ...
system


Research

OCLC has been conducting research for the library community for more than 30 years. In accordance with its mission, OCLC makes its research outcomes known through various publications. These publications, including journal articles, reports, newsletters, and presentations, are available through the organization's website. * OCLC Publications – Research articles from various journals including ''The
Code4Lib Journal The ''Code4Lib Journal'' is a quarterly journal that publishes articles about libraries and technology. It was founded by the Code4Lib community in 2007. Code4Lib publishes under a US CC-BY licence. Code4Lib Journal is also open peer reviewed. ...
'', ''OCLC Research'', ''
Reference and User Services Quarterly ''Reference and User Services Quarterly'' is a peer-reviewed academic journal covering library science. It is the official journal of the Reference and User Services Association and is published by the American Library Association. The journal was ...
'', ''
College & Research Libraries News ''College & Research Libraries News'' is a professional magazine that covers trends and practices affecting academic and research libraries and serves as the official news magazine and publication of record of the Association of College and Resear ...
'', ''Art Libraries Journal'', and ''
National Education Association The National Education Association (NEA) is the largest labor union in the United States. It represents public school teachers and other support personnel, faculty and staffers at colleges and universities, retired educators, and college stud ...
Newsletter''. The most recent publications are displayed first, and all archived resources, starting in 1970, are also available. * Membership Reports – A number of significant reports on topics ranging from virtual reference in libraries to perceptions about library funding. * Newsletters – Current and archived newsletters for the library and archive community. * Presentations – Presentations from both guest speakers and OCLC research from conferences, webcasts, and other events. The presentations are organized into five categories: Conference presentations, Dewey presentations, Distinguished Seminar Series, Guest presentations, and Research staff presentations. During the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
, OCLC participated in the REopening Archives, Libraries, and Museums (REALM) project funded by the
IMLS The Institute of Museum and Library Services (IMLS) is an independent agency of the United States federal government established in 1996. It is the main source of federal support for libraries and museums within the United States, having the mis ...
to study the surface transmission risks of
SARS-CoV-2 Severe acute respiratory syndrome coronavirus 2 (SARS‑CoV‑2) is a strain of coronavirus that causes COVID-19 (coronavirus disease 2019), the respiratory illness responsible for the ongoing COVID-19 pandemic. The virus previously had a ...
on common library and museum materials and surfaces, and published a series of reports.


Advocacy

Advocacy has been a part of OCLC's mission since its founding in 1967. OCLC staff members meet and work regularly with library leaders, information professionals, researchers, entrepreneurs, political leaders, trustees, students and patrons to advocate "advancing research, scholarship, education, community development, information access, and global cooperation". WebJunction, which provides training services to librarians, is a division of OCLC funded by grants from the Bill & Melinda Gates Foundation beginning in 2003. OCLC partnered with search engine providers in 2003 to advocate for libraries and share information across the Internet landscape. Google,
Yahoo! Yahoo! (, styled yahoo''!'' in its logo) is an American web services provider. It is headquartered in Sunnyvale, California and operated by the namesake company Yahoo Inc., which is 90% owned by investment funds managed by Apollo Global Manage ...
, and
Ask.com Ask.com (originally known as Ask Jeeves) is a question answering–focused e-business founded in 1996 by Garrett Gruener and David Warthen in Berkeley, California. The original software was implemented by Gary Chevsky, from his own design. Wa ...
all collaborated with OCLC to make WorldCat records searchable through those search engines. OCLC's advocacy campaign "Geek the Library", started in 2009, highlights the role of public libraries. The campaign, funded by a grant from the Bill & Melinda Gates Foundation, uses a strategy based on the findings of the 2008 OCLC report, "From Awareness to Funding: A study of library support in America". Other past advocacy campaigns have focused on sharing the knowledge gained from library and information research. Such projects have included communities such as the
Society of American Archivists The Society of American Archivists is the oldest and largest archivist association in North America, serving the educational and informational needs of more than 5,000 individual archivist and institutional members. Established in 1936, the or ...
, the
Open Archives Initiative The Open Archives Initiative (OAI) was an informal organization, in the circle around the colleagues Herbert Van de Sompel, Carl Lagoze, Michael L. Nelson and Simeon Warner, to develop and apply technical interoperability standards for archives to ...
, the
Institute for Museum and Library Services The Institute of Museum and Library Services (IMLS) is an independent agency of the United States federal government established in 1996. It is the main source of federal support for libraries and museums within the United States, having the ...
, the
International Organization for Standardization The International Organization for Standardization (ISO ) is an international standard development organization composed of representatives from the national standards organizations of member countries. Membership requirements are given in Art ...
, the
National Information Standards Organization The National Information Standards Organization (NISO; ) is a United States non-profit standards organization that develops, maintains and publishes technical standards related to publishing, bibliographic and library applications. It was found ...
, the
World Wide Web Consortium The World Wide Web Consortium (W3C) is the main international standards organization for the World Wide Web. Founded in 1994 and led by Tim Berners-Lee, the consortium is made up of member organizations that maintain full-time staff working ...
, the
Internet Engineering Task Force The Internet Engineering Task Force (IETF) is a standards organization for the Internet and is responsible for the technical standards that make up the Internet protocol suite (TCP/IP). It has no formal membership roster or requirements and a ...
, and
Internet2 Internet2 is a not-for-profit United States computer networking consortium led by members from the research and education communities, industry, and government. The Internet2 consortium administrative headquarters are located in Ann Arbor, Mi ...
. One of the most successful contributions to this effort was the
Dublin Core 220px, Logo image of DCMI, which formulates Dublin Core The Dublin Core, also known as the Dublin Core Metadata Element Set (DCMES), is a set of fifteen "core" elements (properties) for describing resources. This fifteen-element Dublin Core has ...
Metadata Initiative, "an open forum of libraries, archives, museums, technology organizations, and software companies who work together to develop interoperable online
metadata standards A metadata standard is a requirement which is intended to establish a common understanding of the meaning or semantics of the data, to ensure correct and proper use and interpretation of the data by its owners and users. To achieve this common unde ...
that support a broad range of purposes and business models." OCLC has collaborated with the
Wikimedia Foundation The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best know ...
and the Wikimedia volunteer community, through integrating library metadata with Wikimedia projects, hosting a
Wikipedian in residence A Wikipedian in residence or Wikimedian in residence (WiR) is a Wikipedia editor, a Wikipedian (or Wikimedian), who accepts a placement with an institution, typically an art gallery, library, archive, museum, cultural institution, learned so ...
, and doing a national training program through WebJunction called "Wikipedia + Libraries: Better Together".


Online database: WorldCat

OCLC's WorldCat database is used by the general public and by librarians for cataloging and research. WorldCat is available to the public for searching via a subscription web-based service called FirstSearch, to which many libraries subscribe, as well as through the publicly available WorldCat.org.


Identifiers and linked data

OCLC assigns a unique control number (referred to as an "OCN" for "OCLC Control Number") to each new bibliographic record in the WorldCat. Numbers are assigned serially, and as of mid-2013 over a billion OCNs had been created. In September 2013, the OCLC declared these numbers to be in the
public domain The public domain (PD) consists of all the creative work to which no exclusive intellectual property rights apply. Those rights may have expired, been forfeited, expressly waived, or may be inapplicable. Because those rights have expired, ...
, removing a perceived barrier to widespread use of OCNs outside OCLC itself. The control numbers link WorldCat's records to local library system records by providing a common reference key for a record across libraries. OCNs are particularly useful as identifiers for books and other bibliographic materials that do not have
ISBN The International Standard Book Number (ISBN) is a numeric commercial book identifier that is intended to be unique. Publishers purchase ISBNs from an affiliate of the International ISBN Agency. An ISBN is assigned to each separate edition an ...
s (e.g., books published before 1970). OCNs are often used as identifiers for Wikipedia and
Wikidata Wikidata is a collaboratively edited multilingual knowledge graph hosted by the Wikimedia Foundation. It is a common source of open data that Wikimedia projects such as Wikipedia, and anyone else, can use under the CC0 public domain license ...
. In October 2013, it was reported that out of 29,673 instances of book
infobox An infobox is a digital or physical table used to collect and present a subset of information about its subject, such as a document. It is a structured document containing a set of attribute–value pairs, and in Wikipedia represents a summa ...
es in Wikipedia, "there were 23,304 ISBNs and 15,226 OCNs", and regarding Wikidata: "of around 14 million Wikidata items, 28,741 were books. 5403 Wikidata items have an ISBN associated with them, and 12,262 have OCNs." OCLC also runs the
Virtual International Authority File The Virtual International Authority File (VIAF) is an international authority file. It is a joint project of several national libraries and operated by the Online Computer Library Center (OCLC).  History Discussion about having a common ...
(VIAF), an international name authority file, with oversight from the VIAF Council composed of representatives of institutions that contribute data to VIAF. VIAF numbers are broadly used as standard identifiers, including in Wikipedia.


Company acquisitions

OCLC acquired
NetLibrary EBSCO Information Services, headquartered in Ipswich, Massachusetts, is a division of EBSCO Industries, EBSCO Industries Inc., a private company headquartered in Birmingham, Alabama. EBSCO provides products and services to libraries of very many ...
, a provider of electronic books and textbooks, in 2002 and sold it in 2010 to
EBSCO Industries EBSCO Industries is an American company founded in 1944 by Elton Bryson Stephens Sr. and headquartered in Birmingham, Alabama. The ''EBSCO'' acronym is based on ''Elton Bryson Stephens Company''. EBSCO Industries is a diverse company of over 4 ...
. OCLC owns 100% of the shares of
OCLC PICA OCLC, Inc., doing business as OCLC, See also: is an American nonprofit cooperative organization "that provides shared technology services, original research, and community programs for its membership and the library community at large". It was ...
, a library automation systems and services company which has its headquarters in
Leiden Leiden (; in English and archaic Dutch also Leyden) is a city and municipality in the province of South Holland, Netherlands. The municipality of Leiden has a population of 119,713, but the city forms one densely connected agglomeration wi ...
in the Netherlands and which was renamed "OCLC" at the end of 2007. In July 2006, the
Research Libraries Group The Research Libraries Group (RLG) was a U.S.-based library consortium that existed from 1974 until its merger with the OCLC library consortium in 2006. RLG developed the Eureka interlibrary search engine, the RedLightGreen database of bibliograp ...
(RLG) merged with OCLC.Wilson, Lizabeth; Neal, James; Jordan, Jay (October 2006). "RLG and OCLC: Combining for the Future" (guest editorial). ''Library and Information Science''. Vol. 6, no. 4. Retrieved via ''Project Muse'' database, 2017-06-21. On January 11, 2008, OCLC announced that it had purchased
EZproxy EZproxy is a web proxy server used by libraries to give access from outside the library's computer network to restricted-access websites that authenticate users by IP address. This allows library patrons at home or elsewhere to log in through the ...
. It has also acquired
OAIster OAIster is an online combined bibliographic catalogue of open access material aggregated using OAI-PMH. It began at the University of Michigan in 2002 funded by a grant from the Andrew W. Mellon Foundation and with the purpose of establishing ...
. The process started in January 2009 and from October 31, 2009, OAIster records are freely available via WorldCat.org. In 2013, OCLC acquired the Dutch library automation company HKA and its
integrated library system An integrated library system (ILS), also known as a library management system (LMS), is an enterprise resource planning system for a library, used to track items owned, orders made, bills paid, and patrons who have borrowed. An ILS usually is co ...
Wise, which OCLC calls a "community engagement system" that "combines the power of customer relationship management, marketing, and analytics with ILS functions". OCLC began offering Wise to libraries in the United States in 2019. In January 2015, OCLC acquired Sustainable Collection Services (SCS). SCS offered consulting services based on analyzing library print collection data to help libraries manage and share materials. In 2017, OCLC acquired Relais International, a library interlibrary loan service provider based in Ottawa, Canada. A more complete list of mergers and acquisitions is available on the OCLC website.


Criticism

In May 2008, OCLC was criticized by
Jeffrey Beall Jeffrey Beall is an American librarian and library scientist, best known for drawing attention to " predatory open access publishing", a term he coined, and for creating what is now widely known as Beall's list, a list of potentially predatory ...
for monopolistic practices, among other faults. Library blogger Rick Mason responded that although he thought Beall had some "valid criticisms" of OCLC, he demurred from some of Beall's statements and warned readers to "beware the hyperbole and the personal nature of his criticism, for they strongly overshadow that which is worth stating". In November 2008, the Board of Directors of OCLC unilaterally issued a new Policy for Use and Transfer of WorldCat Records that would have required member libraries to include an OCLC policy note on their
bibliographic record A bibliographic record is an entry in a bibliographic index (or a library catalog) which represents and describes a specific resource. A bibliographic record contains the data elements necessary to help users identify and retrieve that resource, as ...
s; the policy caused an uproar among librarian bloggers. Among those who protested the policy was the non-librarian activist
Aaron Swartz Aaron Hillel Swartz (November 8, 1986 – January 11, 2013) was an American computer programmer, entrepreneur, writer, political organizer, and Internet hacktivist. A prolific programmer, Swartz helped develop the web feed format RSS, the tech ...
, who believed the policy would threaten projects such as the
Open Library Open Library is an online project intended to create "one web page for every book ever published". Created by Aaron Swartz, Brewster Kahle, Alexis Rossi, Anand Chitipothu, and Rebecca Malamud, Open Library is a project of the Internet Archive, ...
,
Zotero Zotero () is a free and open-source reference management software to manage bibliographic data and related research materials, such as PDF files. Features include web browser integration, online syncing, generation of in-text citations, footno ...
, and Wikipedia, and who started a petition to "Stop the OCLC powergrab". Swartz's petition garnered 858 signatures, but the details of his proposed actions went largely unheeded. Within a few months, the library community had forced OCLC to retract its policy and to create a Review Board to consult with member libraries more transparently. In August 2012, OCLC recommended that member libraries adopt the
Open Data Commons Open data is data that is openly accessible, exploitable, editable and shared by anyone for any purpose. Open data is licensed under an open license. The goals of the open data movement are similar to those of other "open(-source)" movements ...
Attribution (ODC-BY) license when sharing library catalog data, although some member libraries have explicit agreements with OCLC that they can publish catalog data using the
CC0 A Creative Commons (CC) license is one of several public copyright licenses that enable the free distribution of an otherwise copyrighted "work".A "work" is any creative material made by a person. A painting, a graphic, a book, a song/lyric ...
Public Domain Dedication. In July 2010, the company was sued by SkyRiver, a rival startup, in an antitrust suit. Library automation company
Innovative Interfaces Innovative Interfaces, Inc. (abbreviated III and called "Innovative" or "Triple I" in the industry) is a software company specializing in integrated systems for library management. Their key products include Sierra, Polaris, Millennium, and Vi ...
joined SkyRiver in the suit. The suit was dropped in March 2013, however, following the acquisition of SkyRiver by Innovative Interfaces. Innovative Interfaces was later bought by
ExLibris Ex Libris may refer to: *An Ex Libris (bookplate), a label affixed to a book to indicate ownership *Ex Libris (band), a Dutch metal band *Ex Libris (bookshop), a Swiss retail company * "Ex Libris" (''Charmed''), a 2000 episode of the television ser ...
, therefore passing OCLC as the dominant supplier of ILS services in the USA (over 70% market share for academic libraries and over 50% for public libraries for ExLibris, versus OCLC's 10% market share of both types of libraries in 2019).


See also

*
Dynix (software) The Dynix Automated Library System was a popular integrated library system, with a heyday from the mid-1980s to the late-1990s. It was used by libraries to replace the paper-based card catalog, and track lending of materials from the library to ...
* Public library advocacy


References


Further reading

* * * * * * * * * See also: Information about licensing of WorldCat records and some other OCLC data.


External links

* * * * * {{Authority control 1967 establishments in Ohio Bibliographic database providers Companies based in Dublin, Ohio Cooperatives in the United States Library automation Library cataloging and classification Library centers Library-related organizations Organizations established in 1967