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The Navy, Army and Air Force Institutes (NAAFI ) is a company created by the
British British may refer to: Peoples, culture, and language * British people, nationals or natives of the United Kingdom, British Overseas Territories, and Crown Dependencies. ** Britishness, the British identity and common culture * British English, ...
government on 9 December 1920 to run recreational establishments needed by the British Armed Forces, and to sell goods to servicemen and their families. It runs clubs, bars, shops, supermarkets,
launderette A self-service laundry, coin laundry, laundromat, or coin wash is a facility where clothes are washed and dried without much personalized professional help. They are known in the United Kingdom as launderettes or laundrettes, and in the Uni ...
s, restaurants, cafés and other facilities on most British military bases and also canteens on board
Royal Navy The Royal Navy (RN) is the United Kingdom's naval warfare force. Although warships were used by English and Scottish kings from the early medieval period, the first major maritime engagements were fought in the Hundred Years' War against ...
ships. Commissioned officers are not usually supposed to use the NAAFI clubs and bars, since their messes provide these facilities and their entry, except on official business, is considered to be an intrusion into junior ranks' private lives. NAAFI personnel serving aboard ship are part of the Naval Canteen Service (NCS), wear naval uniform and have
action stations General quarters, battle stations, or action stations is an announcement made aboard a naval warship A warship or combatant ship is a naval ship that is built and primarily intended for naval warfare. Usually they belong to the arme ...
, but remain ordinary civilians. NAAFI personnel can also join the Expeditionary Force Institutes (EFI), which provides NAAFI facilities in war zones. EFI personnel are members of the
Army Reserve A military reserve force is a military organization whose members have military and civilian occupations. They are not normally kept under arms, and their main role is to be available when their military requires additional manpower. Reserve ...
serving on special engagements, bear ranks and wear uniform. NCS personnel can similarly volunteer to join the Royal Navy when it goes on active service.


Before NAAFI

In 1892, the Hon. Lionel Fortescue, Canteen President of the
17th Lancers The 17th Lancers (Duke of Cambridge's Own) was a cavalry regiment of the British Army, raised in 1759 and notable for its participation in the Charge of the Light Brigade during the Crimean War. The regiment was amalgamated with the 21st Lance ...
, became dissatisfied with the corrupt way in which canteen finances were being handled. He established a system for keeping a locked till in the canteen and put Sergeant John Gardner in charge, an honest and able man who would later look after hundreds and thousands of pounds as one of the staff of the Navy and Army Canteen Board during the
First World War World War I (28 July 1914 11 November 1918), often abbreviated as WWI, was one of the deadliest global conflicts in history. Belligerents included much of Europe, the Russian Empire, the United States, and the Ottoman Empire, with fightin ...
. The locked till practice was soon adopted by other regiments, until another Canteen Officer, Major Harry Crauford of the Grenadier Guards was also dissatisfied with the food provided for his canteen and approached Lionel Fortescue with the idea of forming a
co-operative society A cooperative (also known as co-operative, co-op, or coop) is "an autonomy, autonomous association of persons united voluntarily to meet their common economic, social and cultural needs and aspirations through a jointly owned and democratical ...
and doing their own buying. Together, they managed to raise £400 and founded the Canteen and Mess Co-operative Society. The rule was that interest was not to exceed five percent and all further profits were to be handed to the regimental canteens as a rebate. They hoped that in time the co-operative would become a buying and distributing agency for the whole Army. In August 1914, all arrangements were upset by the outbreak of the First World War. The British Expeditionary Force (BEF) - the greater part of Britain's regular Army - was sent to France and hundreds of thousands of young men enlisted to fight for the King and the country. The Government was unprepared for the problem of supplying and feeding the forces on a scale never before experienced, so a large Army entered the field with insufficient official provision. Fortunately the Canteen and Mess Society was still active and was the only contractor which was more concerned with the welfare of the troops than with making money. The Head of the society was summoned to the
War Office The War Office was a department of the British Government responsible for the administration of the British Army between 1857 and 1964, when its functions were transferred to the new Ministry of Defence (MoD). This article contains text from ...
together with the Managing Director of Richard Dickenson & Co., the soundest and most experienced firm of the canteen contractors. The two organisations were invited to establish a special department and subsequently joined together as the Expeditionary Canteens to serve the nation. Even with the extra money and their combined strength, the service could not be increased fast enough to match the huge expansion of the Armed Forces. In the meantime, many new contractors were finding loopholes for exploiting the situation and it became clear that safeguards were needed to protect the interests of the soldiers and supervise the operations of all these vested interests. In January 1915, a Board of Control was formed and exactly two years later the Army Canteen Committee was registered at the Board of Trade as a company trading not for profit. It absorbed the Canteen and Mess Society, and took over the contracts of Dickenson's and all the other firms supplying the Army in the UK. Within three months it also took over all canteens abroad where British troops were stationed during peace times. The Expeditionary Force Canteens were left in charge in the main theatres of war. In June 1917, the
Royal Navy The Royal Navy (RN) is the United Kingdom's naval warfare force. Although warships were used by English and Scottish kings from the early medieval period, the first major maritime engagements were fought in the Hundred Years' War against ...
was keen to share in the benefits now being felt by the British soldier and so the Army Canteen Committee assumed the new title of the Navy and Army Canteen Board. When the
Royal Air Force The Royal Air Force (RAF) is the United Kingdom's air and space force. It was formed towards the end of the First World War on 1 April 1918, becoming the first independent air force in the world, by regrouping the Royal Flying Corps (RFC) an ...
(RAF) became a separate arm of the nation's defences in 1918, their canteens were absorbed into the Navy and Army Canteen Board. Lionel Fortescue's vision of a unified canteen system for the Forces was starting to take shape and the nucleus of NAAFI was now in place.


NAAFI established

After the First World War, the Expeditionary Force Canteens (EFC) and the Navy and Army Canteen Board (NACB) did not return to the gratitude of the nation. This was because EFC had made a large amount of profit from the sales of goods to the troops and opinion was divided as to what should be done with the money. In March 1920,
Winston Churchill Sir Winston Leonard Spencer Churchill (30 November 187424 January 1965) was a British statesman, soldier, and writer who served as Prime Minister of the United Kingdom twice, from 1940 to 1945 during the Second World War, and again from ...
, then Secretary of State for War, set up a committee to advise on the kind of organisation which would be needed for the Armed Forces in the future. The findings were unanimous; there should be one organisation to serve all three services, it should be permanent and it should be able to rapidly expand or contract at times of war or peace. The Navy, Army, Air Force Institutes was therefore established on 6 December 1920 and started trading as NAAFI in 1921. As a not for profit organisation, with no shareholders to reward, NAAFI was asked to run the catering and recreational establishments needed by the armed forces. It had to make a profit for the good of the NAAFI customers - the men and women of the British Armed Forces- and so in addition it undertook to sell goods to servicemen and their families over and above those that were initially provided by the Royal Army Service Corps (RASC). The servicemen would benefit directly by getting cash rebates and discounts on purchases and indirectly through surpluses given back as a whole from each year's trading. For the first time the troops overseas were able to buy the same things in the canteen abroad as they could at home. NAAFI first saw overseas service in Ireland in 1922. Six years later NAAFI would have a presence in Bermuda, Ceylon, Germany, Gibraltar, Iraq, China, Jamaica, Malta, and the Middle East.


Second World War

The NAAFI's greatest contribution was during the
Second World War World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the vast majority of the world's countries—including all of the great powers—forming two opposi ...
. The Chairman & CEO during the war years was Sir
Lancelot Royle Sir Lancelot Carrington Royle, (31 May 1898 – 19 June 1978) was a British Olympian and businessman. Royle was an Olympic athlete (Paris 1924), chairman and CEO of Allied Suppliers Ltd., Home and Colonial Stores Ltd., Lipton Ltd., NA ...
and by April 1944 the NAAFI ran 7,000 canteens and had 96,000 personnel (expanded from fewer than 600 canteens and 4,000 personnel in 1939). It also controlled
ENSA The Entertainments National Service Association (ENSA) was an organisation established in 1939 by Basil Dean and Leslie Henson to provide entertainment for British armed forces personnel during World War II. ENSA operated as part of the Navy, ...
, the forces entertainment organisation. In the 1940 Battle of France alone, the EFI had nearly 3,000 personnel and 230 canteens. Male EFI personnel were members of the Royal Army Service Corps until 1965, then the
Royal Army Ordnance Corps The Royal Army Ordnance Corps (RAOC) was a corps of the British Army. At its renaming as a Royal Corps in 1918 it was both a supply and repair corps. In the supply area it had responsibility for weapons, armoured vehicles and other military equip ...
. Since 1993 they have been members of the
Royal Logistic Corps The Royal Logistic Corps provides logistic support functions to the British Army. It is the largest Corps in the Army. History The Royal Logistic Corps (RLC) was formed on 5 April 1993, by the union of five British Army corps: * Royal Engine ...
. Female personnel were members of the
Auxiliary Territorial Service The Auxiliary Territorial Service (ATS; often pronounced as an acronym) was the women's branch of the British Army during the Second World War. It was formed on 9 September 1938, initially as a women's voluntary service, and existed until 1 Februa ...
until 1949, then the
Women's Royal Army Corps The Women's Royal Army Corps (WRAC; sometimes pronounced acronymically as , a term unpopular with its members) was the corps to which all women in the British Army belonged from 1949 to 1992, except medical, dental and veterinary officers and cha ...
until 1992, when they joined the RAOC (and later the RLC).


Falklands War

Petty Officer John Leake, NCS canteen manager onboard HMS ''Ardent'', was awarded the Distinguished Service Medal (DSM) in the 1982 Falklands War for his courage while manning a
machine gun A machine gun is a fully automatic, rifled autoloading firearm designed for sustained direct fire with rifle cartridges. Other automatic firearms such as automatic shotguns and automatic rifles (including assault rifles and battle rifles) ar ...
.


In popular culture

*The 1950s
BBC Radio BBC Radio is an operational business division and service of the British Broadcasting Corporation (which has operated in the United Kingdom under the terms of a royal charter since 1927). The service provides national radio stations covering ...
comedy series ''
The Goon Show ''The Goon Show'' is a British radio comedy programme, originally produced and broadcast by the BBC Home Service from 1951 to 1960, with occasional repeats on the BBC Light Programme. The first series, broadcast from 28 May to 20 September 19 ...
'' often made reference to the NAAFI in scripts, mostly by
Peter Sellers Peter Sellers (born Richard Henry Sellers; 8 September 1925 – 24 July 1980) was an English actor and comedian. He first came to prominence performing in the BBC Radio comedy series ''The Goon Show'', featured on a number of hit comic songs ...
' character, Major Dennis Bloodnok. One
episode An episode is a narrative unit within a larger dramatic work or documentary production, such as a series intended for radio, television or streaming consumption. The noun ''episode'' is derived from the Greek term ''epeisodion'' (), meaning th ...
was entitled "The Jet-Propelled Guided NAAFI". In the episode “Operation Christmas Duff”, NAAFI is described as “an organisation working for the downfall of the British Army.””Have they succeeded?” “Several times.” *The expression, "You're as dim as a NAAFI candle," (i.e. stupid) is an update of the Great War veteran's slang "dim as a
Toc H Toc H (also TH) is an international Christian movement. The name is an abbreviation for Talbot House, "Toc" signifying the letter T in the signals spelling alphabet used by the British Army in World War I. A soldiers' rest and recreation centre ...
lamp". *The expression to lie "like a cheap NAAFI watch" unfairly relies on the supposed shoddy workmanship of said equipment. *In the "Camping In" episode of ''
Are You Being Served? ''Are You Being Served?'' is a British sitcom created and written by executive producer David Croft (Croft also directed some episodes) and Jeremy Lloyd, with contributions from Michael Knowles and John Chapman, for the BBC. Set in London ...
'', when Mr Rumbold mentions he was in the
Army Catering Corps The Army Catering Corps (ACC) was a corps of the British Army, responsible for the feeding of all Army units. It was formed in 1941 and amalgamated into the Royal Logistic Corps in 1993. History In 1938 Leslie Hore-Belisha, the Secretary of ...
, Mr Lucas incorrectly assumes that Mr Rumbold actually worked in the NAAFI. He angrily exclaims, "You were in THE NAAFI?" Additionally, in season 1 episode 2 of ''
Grace & Favour ''Grace & Favour'' (American title: ''Are You Being Served? Again!'') is a British sitcom and a spin-off of '' Are You Being Served?'' that aired on BBC1 for two series from 1992 to 1993. It was written by ''Are You Being Served?'' creators and ...
'', Miss Brahms replies to a statement by Captain Peacock by saying, "He used to cycle down to the NAAFI to get his five Woodbines," after he mentions that when he was in the Army, he "did occasionally climb into the saddle". *In chapter 16 of ''
Lucky Jim ''Lucky Jim'' is a novel by Kingsley Amis, first published in 1954 by Victor Gollancz. It was Amis's first novel and won the 1955 Somerset Maugham Award for fiction. The novel follows the exploits of the eponymous James (Jim) Dixon, a reluctan ...
'', Dixon recalls that Margaret's face reminded him of a man who "had never been seen doing anything except sweeping out the N.A.A.F.I and wiping his nose on his sleeve." *In J. Lee Thompson's ''
Ice Cold in Alex ''Ice Cold in Alex'' is a 1958 British war film set during the Western Desert campaign of World War II based on the novel of the same name by Christopher Landon. Directed by J. Lee Thompson and starring John Mills, the film was a prizewinner ...
'', a character questions whether the gin is imported or NAAFI, raising concerns about the spirit's quality. *The NAAFI is continuously mentioned throughout
Spike Milligan Terence Alan "Spike" Milligan (16 April 1918 – 27 February 2002) was an Irish actor, comedian, writer, musician, poet, and playwright. The son of an English mother and Irish father, he was born in British Colonial India, where he spent his ...
's war memoirs. Every week his artillery unit is serviced by the NAAFI, who bring round the NAAFI rations of cigarettes, etc., as well as selling various other sundries such as shoelaces. Even when Milligan leaves the Army, as he is part of an army entertainment troupe, he still gets issued with a NAAFI ration each week. *In the sitcom '' Get Some In'' about RAF conscripts doing their
National Service National service is the system of voluntary government service, usually military service. Conscription is mandatory national service. The term ''national service'' comes from the United Kingdom's National Service (Armed Forces) Act 1939. The ...
, in about every other episode there is a NAAFI canteen scene. *'' Lovejoy'' season 3, episode 5, scene 3 has Tinker Dill proclaiming he, "Left his sense of adventure behind in the NAAFI in 1953." In addition to being the name of the Institute, NAAFI is also used in British service talk as a noun for a type of break, i.e. a "NAAFI break", which is a short break or tea break; or an insult to the character of another soldier, e.g. "He's NAAFI!" (No Aim, Ambition and F**k-all Interest). NAAFI has been humorously said to mean "Never 'Ave Any Fags In", referring to frequent shortages of cigarettes. A "NAAFI sandwich" consists of two pieces of bread spread with margarine placed together; that is, it is a "
sandwich A sandwich is a food typically consisting of vegetables, sliced cheese or meat, placed on or between slices of bread, or more generally any dish wherein bread serves as a container or wrapper for another food type. The sandwich began as a po ...
" with no filling.


Today

NAAFI now operates out of bases in British Forces Germany, Brunei, Gibraltar, the South Atlantic Islands and onboard HM Ships through the Naval Canteen Service (NCS). In Germany, it provides the supply of all catering, retail and leisure. This includes running the officers' and NCOs' messes, providing the catering service as well as a number of retail outlets, coffee forums, bars and the sale of tax-free cars.


See also

* Army and Air Force Exchange Service *
Base Exchange An exchange is a type of retail store found on United States military installations worldwide. Originally akin to trading posts, they now resemble contemporary department stores or strip malls. Exact terminology varies by armed service; some examp ...
* Canadian Forces Exchange System * CSD Pakistan *
Canteen Stores Department (India) The Canteen Stores Department, (CSD), is a solely owned Government of India Enterprise under Ministry of Defence and has its depot in all major military bases operated by the Indian Armed Forces. CSD are the most profitable retail chain in Ind ...
*
Defense Commissary Agency The Defense Commissary Agency (DeCA), headquartered at Fort Lee (Virginia), is an agency of the United States Department of Defense (DoD) that operates nearly 240 commissaries worldwide. American military commissaries sell groceries and household ...


References

*NAAFI Public Relations Branch, ''The Story of NAAFI'', 1 April 1944


External links

* {{British Military 1921 establishments in the United Kingdom Navy, Army and Air Force Institutes