Nordstrom, Inc. () is an American
luxury
Luxury may refer to:
*Luxury goods, an economic good or service for which demand increases more than proportionally as income rises
*Luxury tax, tax on products not considered essential, such as expensive cars
**Luxury tax (sports), surcharge put ...
department store
A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
chain headquartered in
Seattle
Seattle ( ) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With a 2020 population of 737,015, it is the largest city in both the state of Washington and the Pacific Northwest regio ...
,
Washington
Washington commonly refers to:
* Washington (state), United States
* Washington, D.C., the capital of the United States
** A metonym for the federal government of the United States
** Washington metropolitan area, the metropolitan area centered on ...
, and founded by
John W. Nordstrom
John W. Nordstrom (born Johan Wilhelm Nordström, ; February 15, 1871 – October 11, 1963) was a Swedish American businessman who was the co-founder of the Nordstrom department store chain.
Background
He was born Johan Wilhelm Nordström (later ...
and Carl F. Wallin in 1901. The original Wallin & Nordstrom store operated exclusively as a shoe store, and a second Nordstrom's shoe store opened in 1923. The growing Nordstrom Best chain began selling clothing in 1963, and became the Nordstrom full-line retailer that presently exists by 1971. The company founded its off-price
Nordstrom Rack
Nordstrom Rack is an American off-price department store chain founded in 1973. It is a sister brand to the luxury department store chain Nordstrom.
As of 2021, Nordstrom Rack operates 352 stores in 41 U.S. states and three Canadian provinces ...
division in 1973, and grew both full-line and off-price divisions throughout the United States in the following years before expanding into
Canada
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by tot ...
in 2014. In the American market, it competes with department stores including
Bloomingdale's
Bloomingdale's Inc. is an American luxury department store chain; it was founded in New York City by Joseph B. Bloomingdale, Joseph B. and Lyman G. Bloomingdale in 1861. A third brother, Emanuel Watson Bloomingdale, was also involved in the bus ...
,
Macy's
Macy's (originally R. H. Macy & Co.) is an American chain of high-end department stores founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated wi ...
,
Neiman Marcus
Neiman Marcus Group, Inc. is an American integrated luxury retailer headquartered in Dallas, Texas, which owns Neiman Marcus, Bergdorf Goodman, Horchow, and Last Call. Since September 2021, NMG has been owned by a group of investment compani ...
, and
Saks Fifth Avenue
Saks Fifth Avenue (originally Saks & Company; Colloquialism, colloquially Saks) is an American Luxury goods, luxury department store chain headquartered in New York City and founded by Andrew Saks. The original store opened in the F Street and ...
.
Early history
John W. Nordstrom was born on February 15, 1871, in the town of
Luleå
Luleå ( , , locally ; smj, Luleju; fi, Luulaja) is a city on the coast of northern Sweden, and the capital of Norrbotten County, the northernmost county in Sweden. Luleå has 48,728 inhabitants in its urban core (2018) and is the seat of Lu ...
in Northern Sweden.
In 1887, Nordstrom immigrated to the United States at the age of 16.
His name at birth was Johan Nordström, which he later anglicized to John Nordstrom. After landing in New York, he began working in Michigan and was able to save enough money to purchase a potato farm in
Arlington, Washington
Arlington is a city in northern Snohomish County, Washington, United States, part of the Seattle metropolitan area. The city lies on the Stillaguamish River in the western foothills of the Cascade Range, adjacent to the city of Marysville. It i ...
.
In 1897, he joined the
Klondike Gold Rush in Canada's
Yukon Territory
Yukon (; ; formerly called Yukon Territory and also referred to as the Yukon) is the smallest and westernmost of Canada's three territories. It also is the second-least populated province or territory in Canada, with a population of 43,964 as ...
. After two years of prospecting, he finally struck gold, but sold his disputed claim for $13,000.
Returning to Seattle with his newfound wealth, he married Hilda Carlson in 1900 and searched for a business venture.
Operations during 20th century
Wallin & Nordstrom and Nordstrom Best
![Wallin & Nordstrom shoe store with Carl Wallin and John Nordstrom outside front entrance, Seattle, ca 1901 (MOHAI 2020)](https://upload.wikimedia.org/wikipedia/commons/1/1a/Wallin_%26_Nordstrom_shoe_store_with_Carl_Wallin_and_John_Nordstrom_outside_front_entrance%2C_Seattle%2C_ca_1901_%28MOHAI_2020%29.jpg)
Nordstrom eventually settled on a shoe store that opened in 1901, called Wallin & Nordstrom.
Carl F. Wallin, the co-founder of the store, was the owner of the adjacent shoe repair shop.
John and Hilda had five children, three of whom would follow him into the family business,
Everett W. (1903),
Elmer J. (1904) and Lloyd N. Nordstrom.
In 1928, John W. Nordstrom retired and sold his shares to two of his sons, Everett and Elmer. In 1929, Wallin also retired and sold his shares to them. The 1930 grand opening of the remodeled Second Avenue store marked the change of name to Nordstrom's. Lloyd Nordstrom subsequently joined the company in 1933, and the three brothers ran the business together for almost forty years.
By 1958, Nordstrom had expanded to eight stores in two states but still sold only shoes. Apparel came with its purchase of Best's Apparel of Seattle in 1963, and the company's name was changed to Nordstrom Best.
Following renaming to Nordstrom
![Old Nordstrom store in downtown Seattle 1984](https://upload.wikimedia.org/wikipedia/commons/f/ff/Old_Nordstrom_store_in_downtown_Seattle_1984.jpg)
In 1971, the company was taken public on
NASDAQ
The Nasdaq Stock Market () (National Association of Securities Dealers Automated Quotations Stock Market) is an American stock exchange based in New York City. It is the most active stock trading venue in the US by volume, and ranked second ...
. It was moved to the
New York Stock Exchange
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its listed c ...
in 1999 under the ticker symbol JWN after John W. Nordstrom, its founder.
Their business continued beyond stores in 1974. On December 5, the
National Football League
The National Football League (NFL) is a professional American football league that consists of 32 teams, divided equally between the American Football Conference (AFC) and the National Football Conference (NFC). The NFL is one of the ...
announced the signing of a franchise agreement that would put a team in
Seattle, Washington
Seattle ( ) is a port, seaport city on the West Coast of the United States. It is the county seat, seat of King County, Washington, King County, Washington (state), Washington. With a 2020 population of 737,015, it is the largest city in bo ...
. Representing the family as majority partner of the consortium was Lloyd W. Nordstrom. However, he would never see a game as owner, as he died of a heart attack on January 20, 1976, eight months before the newly-christened
Seattle Seahawks
The Seattle Seahawks are a professional American football team based in Seattle. The Seahawks compete in the National Football League (NFL) as a member club of the league's National Football Conference (NFC) West, which they rejoined in 2002 as ...
took the field. While the Nordstrom group had majority control, entrepreneur
Herman Sarkowsky
Herman Sarkowsky (June 9, 1925 – November 2, 2014) was a Seattle, Washington, United States businessman, philanthropist, thoroughbred breeder, and former sports executive. He was a co-founder of two Pacific Northwest sports franchises, the Portl ...
was the first chief operating officer.
By 1975, Nordstrom expanded into
Alaska
Alaska ( ; russian: Аляска, Alyaska; ale, Alax̂sxax̂; ; ems, Alas'kaaq; Yup'ik: ''Alaskaq''; tli, Anáaski) is a state located in the Western United States on the northwest extremity of North America. A semi-exclave of the U.S., ...
(the only time by acquisition) by purchasing
Northern Commercial Company
The Alaska Commercial Company (ACC) is a company that operated retail stores in Alaska during the early period of Alaska's ownership by the United States. From 1901 to 1992, it was known as the Northern Commercial Company (NCC). In 1992, it resumed ...
and opened its first Nordstrom Rack clearance store in Seattle. A strong northwest regional retailer with sales already approaching $250 million making it the third-largest specialty retailer in the United States, the company opened its first Southern California store at
South Coast Plaza
South Coast Plaza is a regional shopping mall in Costa Mesa, California. The largest shopping center on the West Coast of the United States, its pre-COVID sales of over $1.5 billion annually were the highest in the United States. Its 275 retail ...
in
Costa Mesa
Costa may refer to:
Biology
* Rib (Latin: ''costa''), in vertebrate anatomy
* Costa (botany), the central strand of a plant leaf or thallus
* Costa (coral), a stony rib, part of the skeleton of a coral
* Costa (entomology), the leading edge of t ...
in 1978. By the early 1990s, it had opened 26 stores plus Racks in California. Subsequent expansion relied on creating a strongly decentralized regional structure, beginning with the Northeast in the
Tysons Corner Center
Tysons Corner Center is a shopping mall in the unincorporated area of Tysons in Fairfax County, Virginia, United States (between McLean and Vienna, Virginia). It opened to the public in 1968, becoming one of the first fully enclosed, climate-contr ...
in Virginia (1988), the Midwest in the
Oakbrook Center
Oakbrook Center is a shopping center located near Interstate 88 and Route 83 in Oak Brook, Illinois. It was originally opened in 1962. It is the second largest shopping center in the Chicago metropolitan area by gross leasable area, only surpa ...
in Illinois (1991), the Southeast in Atlanta (1998), and the Southwest in Dallas (1996). In a new region, the initial store was used as a base for training and recruitment for subsequent expansion, and was usually backed by its own distribution center. From 1978 to 1995, Nordstrom opened a total of 46 full-line department stores.
In 1976, Nordstrom opened a series of stores called Place Two to sell a more limited selection of apparel in smaller markets. By 1983, there were ten Place Two stores, but the cost of upgrading the smaller stores, especially from a systems perspective, outweighed the benefit, and the division was discontinued. The last two remaining Place Two stores closed on April 1, 1995. The company also expanded into direct sales in 1993, beginning with a catalog division led by John N.'s son Dan that was followed by an e-commerce business. Nordstrom.com's fulfillment and contact centers are located in
Cedar Rapids, Iowa
Cedar Rapids () is the second-largest city in Iowa, United States and is the county seat of Linn County, Iowa, Linn County. The city lies on both banks of the Cedar River (Iowa River), Cedar River, north of Iowa City, Iowa, Iowa City and north ...
; and
Seattle, Washington
Seattle ( ) is a port, seaport city on the West Coast of the United States. It is the county seat, seat of King County, Washington, King County, Washington (state), Washington. With a 2020 population of 737,015, it is the largest city in bo ...
. Currently, it has distribution centers in
Ontario, California
Ontario is a city in southwestern San Bernardino County in the U.S. state of California, east of downtown Los Angeles and west of downtown San Bernardino, the county seat. Located in the western part of the Inland Empire metropolitan area, ...
;
Newark, California
Newark is a city in Alameda County, California, United States. It was incorporated as a city in September 1955. Newark is an enclave, surrounded by the city of Fremont. The three cities of Newark, Fremont, and Union City make up the Tri-City ...
;
Portland, Oregon
Portland (, ) is a port city in the Pacific Northwest and the largest city in the U.S. state of Oregon. Situated at the confluence of the Willamette and Columbia rivers, Portland is the county seat of Multnomah County, the most populous co ...
;
Dubuque, Iowa
Dubuque (, ) is the county seat of Dubuque County, Iowa, United States, located along the Mississippi River. At the time of the 2020 United States Census, 2020 census, the population of Dubuque was 59,667. The city lies at the junction of Iowa, Il ...
;
Upper Marlboro, Maryland
Upper Marlboro, officially the Town of Upper Marlboro, is the seat of Prince George's County, Maryland. Aso of the 2020 census, the population was 652. although Greater Upper Marlboro is many times larger.
Etymology
Upper Marlboro was establ ...
; and
Gainesville, Florida
Gainesville is the county seat of Alachua County, Florida, Alachua County, Florida, and the largest city in North Central Florida, with a population of 141,085 in 2020. It is the principal city of the Gainesville metropolitan area, Florida, Gaine ...
.
![Nordstrom San Francisco](https://upload.wikimedia.org/wikipedia/commons/9/90/Nordstrom_San_Francisco.jpg)
Nordstrom FSB, a wholly owned subsidiary of Nordstrom, Inc., is a federally chartered savings bank doing business as Nordstrom Bank. It was formed in 1991 in
Scottsdale, Arizona
, settlement_type = City
, named_for = Winfield Scott
, image_skyline =
, image_seal = Seal of Scottsdale (Arizona).svg
, image_blank_emblem = City of Scottsdale Script Logo.svg
, nick ...
, with its customer contact center in
Centennial, Colorado
Centennial is a home rule municipality located in Arapahoe County, Colorado, United States. The city population was 108,418 at the 2020 United States Census, making Centennial the 11th most populous municipality in Colorado. Centennial is a par ...
. Nordstrom FSB was formerly known as Nordstrom National Credit Bank and changed its name to Nordstrom FSB in March 2000. The bank offers various banking and credit products, such as Nordstrom Signature VISA, Nordstrom retail credit and debit cards, interest-bearing checking accounts, check cards, and certificates of deposits. It offers Nordstrom customers cards under Nordstrom Rewards – its customer loyalty program – where customers earn points when making purchases with the card at Nordstrom and other retailers.
In 1995, Nordstrom opened their first store location in New York State. It is located at The Westchester, an upscale shopping mall in White Plains, New York, a suburb of New York City. Nordstrom has since opened stores in Garden City, New York, and Manhattan (in 2019).
Beginning in 1995, the fourth generation of brothers and cousins had been co-presidents for a time. John Whitacre was appointed as the first non-Nordstrom CEO in 1997. In 1998, Nordstrom replaced its downtown Seattle store with a new flagship location in the former
Frederick & Nelson
Frederick & Nelson was a department store chain in the northwestern United States, based in Seattle, Washington. Founded in 1891 as a furniture store, it later expanded to sell other types of merchandise. The company was acquired by Marshall Fiel ...
building across the street. A two-year renovation of this location was completed in 2016. At , the downtown Seattle location is the chain's largest store. By contrast, the smallest Nordstrom store, as of September 2008, opened in 1980 in
Salem, Oregon
Salem ( ) is the capital of the U.S. state of Oregon, and the county seat of Marion County, Oregon, Marion County. It is located in the center of the Willamette Valley alongside the Willamette River, which runs north through the city. The river ...
, with a total area of just under . This location has since closed.
In 1998, Nordstrom opened its first location in the
Southeast
The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each sepa ...
at
Perimeter Mall
Perimeter Mall is a shopping mall in Perimeter Center, Dunwoody, Georgia, a suburb of Atlanta, near the interchange of Interstate 285 (the Perimeter) and Georgia State Route 400. It is the second largest shopping mall in the state of Georgia, ...
in
Atlanta, Georgia
Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
.
Operations during 21st century
2000–2009
![Southpoint Mall Nordstrom](https://upload.wikimedia.org/wikipedia/commons/9/9f/Southpoint_Mall_Nordstrom.JPG)
In 2000 the Nordstrom family reasserted its control, with the sons of Bruce A. (
Blake
Blake is a surname which originated from Old English. Its derivation is uncertain; it could come from "blac", a nickname for someone who had dark hair or skin, or from "blaac", a nickname for someone with pale hair or skin. Another theory, presuma ...
, Erik and Peter) assuming senior roles in the company which they continue to hold. Blake Nordstrom served as sole President of the company from 2000 to 2014 with Erik and Peter joining him as co-Presidents in 2015.
Nordstrom sold its stand-alone boutique chain
Façonnable
Façonnable is a high-end men's and women's clothing brand founded in Nice, France by Jean Goldberg in 1950. It is currently owned by M1 Group holding company of Beirut, Lebanon.
History
The first shop, situated in rue Paradis in Nice, was o ...
in 2007, though it still offers that label in its lineup.
2010–2019
In February 2011, Nordstrom announced the acquisition of
HauteLook
HauteLook is a member-only shopping website offering flash-sales and limited-time sale events featuring women's and men's fashion, jewelry and accessories, beauty products, kid's clothing and toys, and home décor. HauteLook offers discounts of 5 ...
, an LA-based online retailer that offers flash sales on designer goods. The deal included Nordstrom paying $180 million in stock and a three-year "earn-out" payment based on
HauteLook
HauteLook is a member-only shopping website offering flash-sales and limited-time sale events featuring women's and men's fashion, jewelry and accessories, beauty products, kid's clothing and toys, and home décor. HauteLook offers discounts of 5 ...
's financial performance. On May 26, 2011, Nordstrom announced that they would be closing the downtown
Indianapolis, Indiana
Indianapolis (), colloquially known as Indy, is the state capital and most populous city of the U.S. state of Indiana and the seat of Marion County. According to the U.S. Census Bureau, the consolidated population of Indianapolis and Mari ...
,
Circle Center Mall location due to declining business at the site. The remaining location on the north side of the city at the Fashion Mall at Keystone as well as the future Nordstrom Rack store in the Rivers Edge Shopping Center, also on the north side, remained as the only two locations in the state. Erik Nordstrom, president of stores at Nordstrom stated, "We've enjoyed serving our customers in downtown Indianapolis, but unfortunately our business has declined over the long term for some time and despite our efforts to turn things around we don't see the outlook significantly changing."
In August 2011, Nordstrom opened the store Treasure & Bond in
SoHo
Soho is an area of the City of Westminster, part of the West End of London. Originally a fashionable district for the aristocracy, it has been one of the main entertainment districts in the capital since the 19th century.
The area was develop ...
, New York. Intended to test the waters of the tumultuous high-end department store scene in New York, all profits of Treasure & Bond are donated to charity. The customer base of the smaller store is thought to be the younger sisters of the typical Nordstrom customer.
Nordstrom announced plans to open a Nordstrom Rack in
Milwaukee
Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee is ...
in 2014. In late November 2012, Nordstrom announced that they would also be opening a full-line Nordstrom Department Store in 2015 in Milwaukee at
Mayfair Mall
Mayfair Mall is a shopping mall located on Mayfair Road (Highway 100) between North Avenue and Center Street in Wauwatosa, Wisconsin, United States. It serves the Greater Milwaukee area, also Wisconsin's premier shopping Center and Largest Mall in ...
, a half-mile away from the Nordstrom Rack location. Milwaukee was the largest metropolitan area in the country that did not have a Nordstrom until 2015. Such unmet demand was highlighted in Nordstrom's decision to open in the Milwaukee area.
On January 4, 2013, Nordstrom announced plans for a new location in the
Minneapolis-Saint Paul metropolitan region. The store, to be located at the
Ridgedale Center
Ridgedale Center, colloquially known as Ridgedale, is an enclosed shopping mall in Minnetonka, Minnesota, a western suburb of the Twin Cities. It is directly located off I-394/US 12 between Ridgedale Drive and Plymouth Road ( Hennepin CSAH 61). R ...
, would be the second in the area. Following the success of its
Mall of America
Mall of America (MOA) is a large shopping mall located in Bloomington, Minnesota, United States. Located within the Minneapolis–Saint Paul metropolitan area, the mall lies southeast of the junction of Interstate 494 and Minnesota State Highway ...
opening in 1991, Nordstrom sought to expand in the Twin Cities market. Plans for a Ridgedale Center store were first released in 2007, only to be canceled in 2009. The location eventually opened in September 2015.
Nordstrom opened a 138,000-square-foot, two-level, full-line store March 2015 in
The Mall of San Juan
The Mall of San Juan is a upscale shopping mall located across from the San José Lagoon at the south end of the Teodoro Moscoso Bridge, near the Luis Muñoz Marín International Airport in San Juan, Puerto Rico. It opened its doors on March 2 ...
in
San Juan, Puerto Rico
San Juan (, , ; Spanish for "Saint John") is the capital city and most populous municipality in the Commonwealth of Puerto Rico, an unincorporated territory of the United States. As of the 2020 census, it is the 57th-largest city under the jur ...
. After
Hurricane Maria
Hurricane Maria was a deadly Saffir–Simpson scale#Category 5, Category 5 Tropical cyclone, hurricane that devastated the northeastern Caribbean in September 2017, particularly Dominica, Saint Croix, and Puerto Rico. It is regarded as the wo ...
in 2017, the store suffered major water damage and it closed temporarily after the hurricane. Nordstrom reopened the store on November 9, 2018. On May 7, 2020, Nordstrom announced that it would not reopen due to COVID-19 pandemic, leaving this store closed permanently.
In May 2015, Pete and Erik Nordstrom joined their brother Blake Nordstrom as co-presidents of Nordstrom. This arrangement lasted until Blake Nordstrom's death in January 2019.
Before this appointment, Pete Nordstrom was executive vice president and president of merchandising while Erik Nordstrom was executive vice president and president of Nordstrom.com.
Nordstrom opened its first Rack location in
Philadelphia
Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Sinc ...
in the fall of 2014. In the fall of 2015, Nordstrom opened their first Nordstrom Rack store in Delaware. The company is opening its first full-line store in New York City on April 12, 2018, a three-floor store at 57th Street and Broadway, in the Columbus Circle neighborhood.
In 2016, Nordstrom entered into a partnership with
Tesla Motors
Tesla, Inc. ( or ) is an American multinational automotive and clean energy company headquartered in Austin, Texas. Tesla designs and manufactures electric vehicles (electric cars and electric truck, trucks), battery energy storage from ...
under which the automaker opened retail galleries inside the Nordstrom locations in
The Grove, Los Angeles, in
SouthPark Mall in Charlotte, North Carolina and in
Somerset Collection
Somerset Collection is a superregional, luxury shopping mall, located in Metro Detroit, in Troy, Michigan with more than 180 specialty stores. Somerset Collection, developed, managed, and co-owned by The Forbes Company, is among the most profita ...
in
Troy, Michigan
Troy is a city in Oakland County, Michigan, United States. Its population was 87,294 at the 2020 U.S. census, making Troy the most populous city in the county and the 13th most-populous municipality in the state. Troy is a northern suburb of Me ...
.
In 2016, Nordstrom began selling products from
J. Crew
J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dr ...
, Olivia Palermo + Chelsea28,
Adore Me
Adore Me is a direct-to-consumer women's intimate apparel brand based in New York City. The company was started by Morgan Hermand-Waiche in 2010 while he was an MBA student at Harvard Business School and is a Certified B Corporation.
History
Adore ...
, and
Eloquii. In 2017, Nordstrom announced they would be expanding their natural beauty-focused stations.
![Nordstrom, St](https://upload.wikimedia.org/wikipedia/commons/b/bb/Nordstrom%2C_St._Johns_Town_Center.jpg)
On February 2, 2017,
Bloomberg News
Bloomberg News (originally Bloomberg Business News) is an international news agency headquartered in New York City and a division of Bloomberg L.P. Content produced by Bloomberg News is disseminated through Bloomberg Terminals, Bloomberg Televi ...
reported that Nordstrom would cease to carry
Ivanka Trump
Ivana Marie "Ivanka" Trump (; born October 30, 1981) is an American businesswoman and the first daughter of Donald Trump, 45th president of the United States from 2017 to 2021. She was a senior advisor in his administration, and also was the ...
's branded fashion line, citing weak sales. The retailer cuts 10 percent of its most poorly performing brands each year. Nordstrom's action came after a boycott campaign against retailers carrying products having Trump family labels. President
Donald Trump
Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who served as the 45th president of the United States from 2017 to 2021.
Trump graduated from the Wharton School of the University of Pe ...
responded with a
tweet directed at Nordstrom, condemning the brand for its treatment of his daughter. The company's stock dropped by 0.65% in the aftermath of the tweet before ending the day with a gain of more than 4%. ''
Fortune
Fortune may refer to:
General
* Fortuna or Fortune, the Roman goddess of luck
* Luck
* Wealth
* Fortune, a prediction made in fortune-telling
* Fortune, in a fortune cookie
Arts and entertainment Film and television
* ''The Fortune'' (1931 film) ...
'' declared this quick recovery to have broken Trump's market-moving "tweet curse".
In October 2017, Nordstrom launched its first "Nordstrom Local" in West Hollywood, which is set to focus on personal shopping and styling, rather than carrying merchandise. In June 2017, Nordstrom Inc.'s founding family, which owned 31.2 percent of the company, said it was looking to take Nordstrom private. In October, the family suspended its efforts, because of trouble completing a financing package. Lenders were asking for 13 percent interest, about twice the typical rate for retailers.
On January 2, 2019
Blake Nordstrom, co-president of Nordstrom, died suddenly at the age of 58. He was a lifetime employee of his family's company, rising through the ranks until he became a vice-president and then co-president.
In fiscal year 2019, digital sales reached 33% of total sales, marking a growing transition to online retail.
2020–present
![Short pump Nordstrom](https://upload.wikimedia.org/wikipedia/commons/c/c3/Short_pump_Nordstrom.jpg)
On March 3, 2020, Erik Nordstrom became the sole CEO of Nordstrom.
On March 16, the company announced that effective the following day, all locations would temporarily close during the
COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identif ...
.
On May 5, Nordstrom began reopening stores and announced that sixteen locations would permanently close by August.
In late September, Nordstrom announced that by the end of 2021, their stores and websites would no longer sell products made from fur or exotic skins.
In October 2021, Nordstrom announced a partnership with
11 Honoré, a luxury e-retailer focused on plus-sized designer fashion, where the company's clothing will be accessible in Nordstrom stores as well as on the retailer's website.
Nordstrom Canada
Nordstrom Canada Retail, Inc. (french: Les Detaillants Nordstrom Canada, Inc.) is the Canadian division of Nordstrom, and was announced on September 13, 2012. In this market, it competes with Canadian department stores including
Holt Renfrew
Holt, Renfrew & Co., Limited (doing business as Holt Renfrew and known colloquially as Holt's) is a Canadian luxury department store chain founded in 1837 by William S. Henderson. It has been owned by the Weston family since 1986, and was previo ...
,
Hudson's Bay, and
Simons Simons is a surname of Scandinavian origins and a variant of Sigmundsson, a patronymic surname with roots in proto-Germanic ''*segaz'' and ''*mundō'', giving a rough translation of "protection through victory".
Notable people
A
* Alan ...
.
Four full-line Nordstrom stores were announced for the first phase of expansion, with nine full-line stores total expected in the long term. Most of these stores are located in vacated
Sears Canada
Sears Canada Inc. was a publicly-traded Canadian company affiliated with the American-based Sears department store chain. In operation from 1952 until January 14, 2018, and headquartered in Toronto, Ontario, the company began as Simpsons-Sears ...
storefronts in
Cadillac Fairview
The Cadillac Fairview Corporation Limited is a Canadian company that invests in, owns, and manages commercial real estate, mainly in Canada and the United States. As of March 2017, the company had 73 properties, encompassing 38 million square feet ...
-managed shopping centers, including
Chinook Centre
Chinook Centre (formally branded as "CF Chinook Centre") is the largest shopping mall in Calgary, Alberta, Canada. It is located near the geographic centre of the city on Macleod Trail (Calgary), Macleod Trail, north of Glenmore Trail about sout ...
in
Calgary
Calgary ( ) is the largest city in the western Canadian province of Alberta and the largest metro area of the three Prairie Provinces. As of 2021, the city proper had a population of 1,306,784 and a metropolitan population of 1,481,806, makin ...
;
Rideau Centre
The Rideau Centre (french: Centre Rideau) (corporately styled as CF Rideau Centre) is a three-level shopping centre on Rideau Street in Ottawa, Ontario, Canada. It borders on Rideau Street, the ByWard Market, the Rideau Canal, the Mackenzie Ki ...
in
Ottawa
Ottawa (, ; Canadian French: ) is the capital city of Canada. It is located at the confluence of the Ottawa River and the Rideau River in the southern portion of the province of Ontario. Ottawa borders Gatineau, Quebec, and forms the core ...
;
Toronto Eaton Centre
The Toronto Eaton Centre (corporately styled as the CF Toronto Eaton Centre since September 2015, and commonly referred to simply as the Eaton Centre) is a shopping mall and office complex in the downtown core of Toronto, Ontario, Canada. It is ...
in
Toronto
Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the ancho ...
; and
Pacific Centre
Pacific Centre (officially CF Pacific Centre since 2015) is a shopping mall located in Vancouver, British Columbia, Canada. It is owned by Cadillac Fairview, the Ontario Pension Board, and the Workplace Safety and Insurance Board, and is manage ...
in Vancouver. The stores at the CF-managed
Sherway Gardens
Sherway Gardens (corporately known as CF Sherway Gardens) is a large retail shopping mall in Toronto, Ontario, Canada. The mall is located west of Downtown Toronto, near the interchange of Highway 427 with the Queen Elizabeth Way and Gardiner Ex ...
and the
Oxford
Oxford () is a city in England. It is the county town and only city of Oxfordshire. In 2020, its population was estimated at 151,584. It is north-west of London, south-east of Birmingham and north-east of Bristol. The city is home to the ...
-managed
Yorkdale Shopping Centre
Yorkdale Shopping Centre, or simply Yorkdale, is a major retail Shopping center, shopping centre in the North York district of Toronto, Ontario, Canada. Located at the intersection of Ontario Highway 401, Highway 401 and Allen Road, it opened i ...
in Toronto were new construction. Of the first four stores announced, the Calgary store was the first to open on September 19, 2014. It was followed by the Ottawa store on March 6, 2015; the Vancouver store on September 18, 2015; and the Sherway Gardens store on September 15, 2017. The Yorkdale store was confirmed on April 8, 2013, and opened on October 21, 2016. The Toronto Eaton Centre was the last of the six stores to be announced on January 15, 2014, however, it was the fourth to open on September 18, 2016.
The first Nordstrom Rack opened at Vaughan Mills on March 21, 2018; and then a second location in Deerfoot Meadows in Calgary and a flagship location at One Bloor in Toronto opened on May 3, 2018. Nordstrom Rack opened three other additional stores in Fall 2018; one at Heartland Town Centre in Mississauga, one at Ottawa Trainyards, and finally one at South Edmonton Commons.
Retail formats
Nordstrom
, there are 100 full-line Nordstrom department stores,
which average .
Nordstrom holds six annual sales. Two of these are Half-Yearly sales, which take place semi-annually in May and late December, as well as three additional seasonal sales. Nordstrom's largest sale event is the Nordstrom Anniversary Sale, which is held each July. Limited amounts of merchandise set to be released for the following fall are sent to Nordstrom stores early, where they are sold at discount. For ten days prior to Anniversary Sale, Nordstrom gives early access to members who make appointments.
Nordstrom Local
Nordstrom Local service hubs are oriented for amenities including online order pickup,
personal styling, and
tailoring
A tailor is a person who makes or alters clothing, particularly in men's clothing. The Oxford English Dictionary dates the term to the thirteenth century.
History
Although clothing construction goes back to prehistory, there is evidence of ...
. They do not have their own inventory, and instead source merchandise from full-line stores as needed. , there are seven Nordstrom Local locations between
New York City
New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
and
Los Angeles
Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
,
which average .
Restaurants
Fast casual
A fast casual restaurant, found primarily in the United States and Canada, does not offer full table service, but advertises higher quality food than fast food restaurants, with fewer frozen or processed ingredients. It is an intermediate concep ...
and full-service restaurants operate within most Nordstrom full-line stores.
Nordstrom Rack
![Nordstrom Rack (Millbury, Massachusetts) (52016436756)](https://upload.wikimedia.org/wikipedia/commons/2/2a/Nordstrom_Rack_%28Millbury%2C_Massachusetts%29_%2852016436756%29.jpg)
Nordstrom Rack originated as a
bargain basement
A bargain bin refers to an assorted selection of merchandise, particularly software, tools and CDs, which have been discounted in price. Reasons for the discount can range from the closure of a production company to a steep decline in an item's p ...
in the downtown Seattle flagship store in 1973. It has since expanded into an
off-price Off-price is a trading format based on discount pricing. Off-price retailers are independent of manufacturers and buy large volumes of branded goods directly from them. The off-price retail model relies on the purchase of over-produced, or excess, ...
department store chain in its own right. , there are 249 Nordstrom Rack locations.
Last Chance
Last Chance clearance stores sell merchandise that cannot be resold at Nordstrom or Nordstrom Rack, including Nordstrom Rack returns that exceed the 45-day return policy. , there are two Last Chance locations in the
Chicago
(''City in a Garden''); I Will
, image_map =
, map_caption = Interactive Map of Chicago
, coordinates =
, coordinates_footnotes =
, subdivision_type = Country
, subdivision_name ...
and
Phoenix
Phoenix most often refers to:
* Phoenix (mythology), a legendary bird from ancient Greek folklore
* Phoenix, Arizona, a city in the United States
Phoenix may also refer to:
Mythology
Greek mythological figures
* Phoenix (son of Amyntor), a ...
suburbs.
Flagship stores
Nordstrom operates six flagship stores in four U.S. states and two Canadian provinces. They are noted for being considerably smaller than competitors' flagship stores.
Brand identity
Logo
File:Nordstrom Logo 1973.png, Logo used from 1973–1991
File:Nordstrom Logo 1991.svg, Logo used from 1991–2019
File:Nordstrom Logo 2019.svg, Logo used since 2019
Rankings
In 2009, Nordstrom was listed at No. 72 in ''
Fortune
Fortune may refer to:
General
* Fortuna or Fortune, the Roman goddess of luck
* Luck
* Wealth
* Fortune, a prediction made in fortune-telling
* Fortune, in a fortune cookie
Arts and entertainment Film and television
* ''The Fortune'' (1931 film) ...
'' magazine's 100 Best Companies to Work For 2009. Nordstrom is a Hall of Fame member of ''Fortune'' magazine's "
100 Best Companies to Work For
''
The 100 Best Companies to Work For is an annual list published by ''Fortune'' magazine that ranks U.S. companies based on employee happiness and perks''.'' Like the Fortune 500, the list includes both public and private companies. The list wa ...
". Nordstrom was No. 36 on the same list in 2008, No. 24 in 2007, No. 46 in 2006 and No. 88 in 2005. For the 20th year in a row, they made the list coming in at No. 94 in 2017.
In 2010, it ranked number 53, and dropped to 61 in 2012.
In 2018, the company was ranked 183rd on the
Fortune 500
The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along ...
list of the largest United States corporations by revenue.
In December 2013, the fashion trade magazine, ''
Women's Wear Daily
''Women's Wear Daily'' (also known as ''WWD'') is a fashion-industry trade journal often referred to as the "Bible of fashion".Horyn, Cathy"Breaking Fashion News With a Provocative Edge" ''The New York Times''. (August 20, 1999). It provides infor ...
'' reported Nordstrom as the top fashion retailer.
2019 was the 25th year that Nordstrom was listed on the Fortune 500.
References
External links
*
*
{{Authority control
Companies listed on the New York Stock Exchange
Department stores of the United States
Department stores of Canada
Companies based in Seattle
Clothing retailers of the United States
American companies established in 1901
Retail companies established in 1901
1901 establishments in Washington (state)
1970s initial public offerings
Family-owned companies of the United States