Night 'n Day is a chain of New Zealand grocery stores. The stores operate long hours, and sell a range of ready-to-eat products. Night 'n Day is the third largest grocery retailer in New Zealand. Since 2011, it has rapidly expanded its network of stores and focused more on coffee and takeaway food. During the 2010s, it was one of the fastest-growing companies in New Zealand by revenue. As of 2022 there are 57 Night 'n Day stores around New Zealand.

History

Denise and Andrew Lane era (1984-2011)

Denise and Andrew Lane opened the Regent Foodstore on Regent Street, in the

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Dunedin North Dunedin North, also known as North Dunedin, is a major inner suburb of the New Zealand city of Dunedin, located northeast of the city centre. It contains many of the city's major institutions, including the city's university, polytechnic, ma ...

, in 1984. After hearing a BP across the road was planning to operate 24 hours a day, the Lanes decided to do the same, becoming the first New Zealand shop to open 24 hours a day. Business started to pick up after six months, and local students and motel residents came to call the store "The Two Four". The store became the first Night 'n Day store. Additional 24-hour Night 'n Day stores were opened in

Hagley Park, Christchurch Hagley Park is the largest urban open space (164.637 hectares)Georgetown, Invercargill in 1985, and Sumner, Christchurch in 1986. An Arrowtown store was added in 1990. The Lanes choose to franchise the brand in 1990, on the advice of

NightOwl Convenience Stores NightOwl Convenience Stores is a Chain store, franchised system of convenience stores operating in Australia - predominantly in the state of Queensland. History The NightOwl, established by Don Halliwell and Rod Craig, opened in 1975 in the Bri ...

brand owner Rod Craig. The move led to a growth in the chain's store numbers and revenue. By 2011, Night 'n Day had 46 stores. Three Night 'n Day stores were affected by the

2011 Canterbury earthquake A major earthquake occurred in Christchurch on Tuesday 22 February 2011 at 12:51 p.m. local time (23:51 UTC, 21 February). The () earthquake struck the entire of the Canterbury region in the South Island, centred south-east ...

. One relocated, while the other two closed permanently. Night 'n Day has never restored its previous presence in Christchurch CBD. In late 2011, Night 'n Day took over the 21 Woolworths at Gull stores at Gull New Zealand service stations around the upper North Island, adding 21 North Island sites to its existing network of 25 South Island stores. Foodstuffs South Island ended its supply agreement with Night 'n Day as a result, leading Night 'n Day to shift its focus to hot food and coffee.

Tony Allison era (2012-2019)

Tony Allison, nephew of founders Denise and Andrew Lane, became the company's first chief executive in February 2012. By 2013, the chain had 46 stores around the country, including five company-owned stores. It had about 750 staff and was one of the fastest growing "mature" business in the lower South Island in 2013. One of the chain's stores on

George Street, Dunedin George Street is the main street of Dunedin, the second largest city in the South Island of New Zealand. It runs for two and a half kilometres north-northeast from The Octagon in the city centre to the foot of Pine Hill. It is straight and un ...

closed in 2013. However, the chain continued to grow to 50 stores in 2016, following the opening of stores in

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, Wanaka and Nelson Central. Five former Star Mart stores in Wellington CBD were converted to Night 'n Day stores in 2017, becoming the chain's first standalone stores in the North Island. These stores had high turnover, boosting the chain's national revenue. By the late 2010s, the company was regularly achieving high rankings in Deloitte's annual list of the fastest growing New Zealand companies by revenue. The Lane family owned eight of the chain's 56 stores. Two to four new stores were being opened each year. Andrew Lane still hoped to open stores in 20 other locations in the South Island.

Matthew Lane era (April 2019-)

Allison left the company in April 2019, and Denise and Andrew's son Matthew Lane took over as general manager. By 2020, Night 'n Day was still being run by the Lane family. It had 26 support staff, 36 franchisees, 52 sites and about 600 staff across its national network. The

COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...

had a significant impact on many Night 'n Day stores. Under Alert Level Four, they were not allowed to sell major products like coffee, milkshakes and heated food. In late 2021, Night 'n Day was the third largest grocery retailer in New Zealand after

Woolworths New Zealand Woolworths New Zealand Limited (formerly Progressive Enterprises) is the second largest grocery company in New Zealand (behind Foodstuffs), with revenue of NZ$6.2 billion for the year to June 2018. Alongside Foodstuffs, Woolworths NZ forms par ...

and

Foodstuffs Food is any substance consumed by an organism for nutritional support. Food is usually of plant, animal, or fungal origin, and contains essential nutrients, such as carbohydrates, fats, proteins, vitamins, or minerals. The substance is ing ...

. The company submitted to a

Commerce Commission The Commerce Commission ( mi, Te Komihana Tauhokohoko) is a New Zealand government agency with responsibility for enforcing legislation that relates to competition in the country's markets, fair trading and consumer credit contracts, and regul ...

inquiry into the two companies' duopoly, calling for a separation between retailers and wholesalers. Night 'n Day, along with

The Warehouse The Warehouse Group (TWG) was founded by Stephen Tindall in 1982, and is the largest retail group operating in New Zealand. It is a corporate group that consists of The Warehouse, Warehouse Stationery, Torpedo7, Noel Leeming, 1-day and TheMar ...

and other retailers, expressed an interest in taking a greater role in the grocery market if the duopoly was broken up. , Denise and Andrew Lane's three children were all still heavily involved in the business.

Products

While Night 'n Day is a grocery chain, it has shifted its focus to ready-to-eat products since 2011. The chain introduced its own coffee and food brand, Helova Coffee, in 2010, and began selling its own Helova branded frozen yoghurt, cream freeze, slushies, fudge and tea in 2015. General manager Matthew Lane identifies three pillars to the business in 2019: milk bar products, fresh food and deli foods, and coffee. The chain offers a range of products via UberEats and other delivery apps, including meal combos, snack food, pizza, pies, milkshakes, coffees, ice creams, deserts, drinks, and basic groceries like milk and bread. In 2017, Queenstown's Church Street store lost its alcohol license, after the district licensing committee deemed that it was not a "grocery store". It considered the

Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...

article on "

groceries A grocery store ( AE), grocery shop ( BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, a ...

" and dictionary definitions of "grocery" in its decision. It also considered the lack of fresh meat and potatoes during its two visits, the 24-hour nature of the shop, and the dominance of convenience food and confectionery. In the same year, the company also withdrew an application to renew its liquor license for its flagship store on Dunedin's Regent Street due to opposition from the

and the Dunedin City Council Licensing Office for reasons including the inability to provide key documents such as certified annual sales data. In that case, the district licensing committee was unable to consider whether Night 'n Day was actually a grocery store or a convenience store, as listed on the company’s website for its stores nationwide and thus able to sell alcohol. Pre-packaged salads sold at Night 'n Day and other grocery retailers were recalled due to potential

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contamination in January 2021. The chain was excluded from a 2021 nutrition study of New Zealand fast food chains, as no nutritional information of its products was available in-store or online. In July 2021, Night 'n Day was the first retailer to start selling Cookie Time's lolly cake biscuit. Some Night 'n Day stores have

Lotto New Zealand The New Zealand Lotteries Commission, trading as Lotto New Zealand since 2013, is a Crown entity that operates nationwide lotteries in New Zealand. It was established in 1987 and operates under the Gambling Act 2003. Its oldest and most popula ...

counters. The Richmond store has the second highest number of winners, making it a popular place to buy tickets for a $38 million draw in August 2020. According to the owner of the Blenheim store, tobacco and vaping products continue to be lucrative, despite falling sales and minors regularly attempting to buy the products.

Opening hours

The first group of Night 'n Day stores opened 24 hours a day, including on public holidays. Many stores are now open from early morning until late, seven days a week. Night 'n Day stores open on

Christmas Day Christmas is an annual festival commemorating the birth of Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people around the world. A feast central to the Christian liturgical year, ...

, as they aren't bound by the laws governing supermarkets and other businesses. Timaru's Park store has used a range of approaches to cover Christmas Day, including giving each staff member a short shift on that day.

References

{{Supermarkets in New Zealand Supermarkets of New Zealand Companies based in Dunedin New Zealand companies established in 1984