NCS Group (also known as NCS Pte Ltd or "NCS", previously known as National Computer Systems) is a multinational

information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (I ...

company headquartered in

Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...

. Founded in 1981 as an agency of the

Singapore government The Government of Singapore is defined by the Constitution of Singapore to mean the executive branch of the state, which is made up of the president and the Cabinet. Although the president acts in their personal discretion in the exercise o ...

, it was privatised in 1996 and subsequently become part of the Singtel group in 1997. NCS has over 12,000 staff located in more than 20 cities across

Asia Pacific Asia-Pacific (APAC) is the part of the world near the western Pacific Ocean. The Asia-Pacific region varies in area depending on context, but it generally includes East Asia, Russian Far East, South Asia, Southeast Asia, Australia and Pacific Is ...

History

NCS was founded in 1981 when the Government of Singapore embarked upon initiatives to harness information technology (IT) for both the public and private sectors. It was restructured as a commercial entity in 1996 and a year later, became a wholly owned subsidiary of SingTel Group. NCS adopted its current name on 1 November 2003. SingTel Aeradio was a communication engineering services provider in airport consultancy, facility management services, engineering and radio communications, C4ISR*, intelligent building, smart security services, transportation services, IT infrastructure system, IT Security training and certification, telecommunication and multimedia. In 2002, SingTel Aeradio merged with NCS, retaining much of its identity as NCS Communications Engineering (NCS Comms Engg). In 2008, NCS bought 60% of local rival IT company, Singapore Computer Systems, shares, triggering a buyout of the company. In 2020, NCS acquires digital services 2359 Media.

Management

In 2005, Chong Yoke Sin became the Chief Executive Officer (CEO). She resigned in 2007 for personal reasons and Lim Eng took over as the CEO. Lim retired in 2010 and Chief Operating Officer Chia Wee Boon took over as CEO. On 1 August 2019, the Singtel Group appointed Ng Kuo Pin as the new chief executive officer of NCS after Chia stepped down.

Products and services

The company offers several services including consultancy, development, integration, infrastructure management, and BPO to customers from the public, education, financial services, insurance, healthcare, life sciences, logistics, telecommunications, utilities and transportation sectors.

Incidents

Community Health Assist Scheme computer system error

On 16 February 2019, the

MOH Moh ( Punjabi: ਮੋਹ ''mōha''; Sanskrit: ''muh'': is a word in Punjabi and Sanskrit. Definition “to become stupefied, to be bewildered or perplexed, to err, to be mistaken”. It stands in ancient texts for perplexity or confusion and ...

released statement that there was an error in the computer system, managed by NCS Group, for the Community Health Assist Scheme (CHAS). Remedial actions were then carried out by MOH and NCS Group to assess impact on the affected applicants. MOH reportedly had the intention to recover costs and expenses due to this incident from NCS Group as allowed in the contract between them.

References

{{reflist 1981 establishments in Singapore International information technology consulting firms Business process outsourcing companies Information technology companies of Singapore Singaporean companies established in 1981 Companies established in 1981