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Museum informatics is an
interdisciplinary field Interdisciplinarity or interdisciplinary studies involves the combination of multiple academic disciplines into one activity (e.g., a research project). It draws knowledge from several fields such as sociology, anthropology, psychology, economi ...
of study that refers to the
theory A theory is a systematic and rational form of abstract thinking about a phenomenon, or the conclusions derived from such thinking. It involves contemplative and logical reasoning, often supported by processes such as observation, experimentation, ...
and application of
informatics Informatics is the study of computational systems. According to the Association for Computing Machinery, ACM Europe Council and Informatics Europe, informatics is synonymous with computer science and computing as a profession, in which the centra ...
by
museum A museum is an institution dedicated to displaying or Preservation (library and archive), preserving culturally or scientifically significant objects. Many museums have exhibitions of these objects on public display, and some have private colle ...
s. It represents a convergence of
culture Culture ( ) is a concept that encompasses the social behavior, institutions, and Social norm, norms found in human societies, as well as the knowledge, beliefs, arts, laws, Social norm, customs, capabilities, Attitude (psychology), attitudes ...
,
digital technology Digital technology may refer to: * Application of digital electronics * Any significant piece of knowledge from information technology Information technology (IT) is a set of related fields within information and communications technology (IC ...
, and information science.Cultural informatics
School of Library and Information Science,
Pratt Institute Pratt Institute is a private university with its main campus in Brooklyn, New York. It has an additional campus in Manhattan and an extension campus in Utica, New York at the Munson-Williams-Proctor Arts Institute. The institute was founded in 18 ...
, New York, USA.
In the context of the digital age facilitating growing commonalities across museums, libraries and archives, its place in academe has grown substantially and also has connections with
digital humanities Digital humanities (DH) is an area of scholarly activity at the intersection of computing or Information technology, digital technologies and the disciplines of the humanities. It includes the systematic use of digital resources in the humanitie ...
. In all ages, museums are responsible for obtaining, storing, and exhibiting objects of different kinds of objects from art, cultural heritage, natural history, science, to technological inventions. However, modern museums are not only repositories of objects; they are repositories of knowledge. They are more like an information service organization, store information and share knowledge. After years of studies, the museum professionals and visitors have found their understanding of roles museums play largely changed by the introduction of new information technologies in museums. Today's visitors to museums expect instant access to a large amount of information about every object in the museum's collections. As the needs and expectations change, the users of museum information resources are galvanizing museums to make appropriate changes. Besides, museum researchers and professionals have begun to explore the impact of information science and technology on the people who use museum resources.


Overview

Museum informatics is an emerging field of academic study focused on the intersection between information technologies, museums and their staff members, and online museum data and services. The more general cultural informatics deals with, for example, information design and interaction,
digital curation Digital curation is the selection, Preservation (library and archival science), preservation, maintenance, collection, and archiving of Digital data, digital assets. Digital curation establishes, maintains, and adds value to repositories of digita ...
,
cultural heritage Cultural heritage is the heritage of tangible and intangible heritage assets of a group or society that is inherited from past generations. Not all heritages of past generations are "heritage"; rather, heritage is a product of selection by socie ...
description and access,
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
, and the application of digital tools. Museums have embraced the application of museum informatics, which has been supported by US federal grants and in particular, by the
Institute of Museum and Library Services The Institute of Museum and Library Services (IMLS) is an Independent agencies of the United States government, independent agency of the United States federal government established in 1996. It is the main source of federal support for librar ...
(IMLS). The older term "
museum studies Museology (also called museum studies or museum science) is the study of museums. It explores the history of museums and their role in society, as well as the activities they engage in, including curating, preservation, public programming, and ed ...
" refers more to traditional curatorial perspectives rather than relating to the use of information science and
information technology Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Inf ...
. ''
Archives and Museum Informatics ''Archives and Museum Informatics'' is a journal published by Springer. Begun in 1987, as the ''Archival Informatics Newsletter'', it assumed its present title with volume 3 in 1989. The first ten volumes were published by Archives & Museum Infor ...
'' is a leading journal in the field of museum informatics. University courses relating to
museology Museology (also called museum studies or museum science) is the study of museums. It explores the history of museums and their role in society, as well as the activities they engage in, including curating, preservation, public programming, and ed ...
include a component on museum informatics. The
Museum Computer Network The Museum Computer Network (MCN) is a US-based non-profit organization for professionals with an interest in the use of computer technology for museums. Overview MCN was established in 1967 in the New York City area. The history of MCN spans a p ...
(MCN) in the United States holds an annual conference and runs the MCN-L
electronic mailing list A mailing list is a collection of names and addresses used by an individual or an organization to send material to multiple recipients. Mailing lists are often rented or sold. If rented, the renter agrees to use the mailing list only at contra ...
. The
Museums Computer Group The Museums Computer Group (MCG) is a British group which provides a forum for discussion between museum, gallery, archive, and higher education professionals who work with computers and new technologies. Overview The group meets at different mus ...
(MCG) in the United Kingdom also holds meetings relevant to museum informatics. The
ICHIM __NOTOC__ Archives & Museum Informatics is a company based in Toronto, Ontario, Canada (and previously Pittsburgh, USA), that organizes conferences, and undertakes consulting, publishing and training in the field of cultural heritage, especially ...
conference series in
Europe Europe is a continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere. It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the west, the Mediterranean Sea to the south, and Asia to the east ...
and the
Museums and the Web MuseWeb (formerly Museums and the Web) is an annual international conference in the field of museums and their websites. It was founded and organized by Archives & Museum Informatics and has taken place each spring since 1997 in North America, a ...
conference series in
North America North America is a continent in the Northern Hemisphere, Northern and Western Hemisphere, Western hemispheres. North America is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South Ameri ...
cover aspects of museum informatics. Other relevant conferences include the
EVA Conferences The Electronic Visualisation and the Arts conferences (EVA Conferences for short, aka Electronic Information, the Visual Arts and Beyond) are a series of international interdisciplinary conferences mainly in Europe, but also elsewhere in the wor ...
. Books are available on the subject. There have been a number of collaborative projects in the field of museum informatics such as The Art Museum Image Consortium (AMICO), Artstor, the Museum Informatics Project (MIP), and steve.museum. The
International Council of Museums The International Council of Museums (ICOM) is a non-governmental organisation dedicated to museums, maintaining formal relations with UNESCO and having a consultative status with the United Nations Economic and Social Council. Founded in 1946, ...
(ICOM), through
Cary Karp Cary Karp (born 3 April 1947), a retired museum curator based in Sweden, has been instrumental in developing online facilities for museums in the context of the International Council of Museums (ICOM). In particular, he was central in promoting a ...
, was instrumental in initiating the " .museum"
top-level domain A top-level domain (TLD) is one of the domain name, domains at the highest level in the hierarchical Domain Name System of the Internet after the root domain. The top-level domain names are installed in the DNS root zone, root zone of the nam ...
for museums on the
Internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
. Companies such as
Archives & Museum Informatics __NOTOC__ Archives & Museum Informatics is a company based in Toronto, Ontario, Canada (and previously Pittsburgh, USA), that organizes conferences, and undertakes consulting, publishing and training in the field of cultural heritage, especially ...
in Canada and Cogapp in the United Kingdom help museums in using information technology effectively.


History

The earliest references to museum informatics in English are from ''
Archives and Museum Informatics ''Archives and Museum Informatics'' is a journal published by Springer. Begun in 1987, as the ''Archival Informatics Newsletter'', it assumed its present title with volume 3 in 1989. The first ten volumes were published by Archives & Museum Infor ...
'' a newsletter and journal published on the subject from 1987 to 1996. In the early 1990s, museum informatics projects and services developed at numerous American universities. Cultural informatics was introduced into library and information science education in 2000 at the
Pratt Institute Pratt Institute is a private university with its main campus in Brooklyn, New York. It has an additional campus in Manhattan and an extension campus in Utica, New York at the Munson-Williams-Proctor Arts Institute. The institute was founded in 18 ...
School of Library and Information Science in
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
. Graduate classes on the topic of museum informatics were offered at the University of Illinois starting in Fall 2001, and at Florida State University starting in Spring 2003. Ph.D. theses were using "museum informatics" in the title by 2002 and 2004. A comprehensive literature review of museum informatics was published in 2005 by Paul F. Marty, W. Boyd Rayward, and Michael B. Twidale, and in 2007, an academic reader, ''Museum Informatics: People, Information, and Technology in Museums'', edited by Paul F. Marty and Katherine Burton Jones, was published as part of the
Routledge Routledge ( ) is a British multinational corporation, multinational publisher. It was founded in 1836 by George Routledge, and specialises in providing academic books, academic journals, journals and online resources in the fields of the humanit ...
Studies in Library and Information Science. For the past few decades, we have witnessed unprecedented changes with respect to the use of museum information resources.Marty, P. F. (January 01, 2007). Museum websites and museum visitors: Before and after the museum visit. ''Museum Management and Curatorship, 22,'' 4, 337-360. The changes have resulted in new levels of information sharing, accessing and new forms of interactions between museum professionals and visitors. These changes have manifested most clearly in the relationships between museums, museum websites, and museum visitors. Museums are at a turning point in history, as a ‘technology-driven mutation’ in the evolution of ‘cultural heritage institutions’ is going to redefine the domain and blur boundaries for museum institutions.Knell, S. (2015). The shape of things to come: museums in the technological landscape. ''Museum and Society, 1''(3), 132-146. Retrieved from https://journals.le.ac.uk/ojs1/index.php/mas/article/view/40 The future of museums is beginning to be shaped by computer scientists who are serving for the museum missions in the recent tradition of museum operation. What's more, the introduction of new information resources and technologies in museums has considerably changed the understanding of the role of museums for museum visitors.Marty, P.F. (2010). Museum Informatics. In Bates, M.J. & Maack, M.N. (Eds.) Encyclopedia of Library and Information Science (pp. 3717-3725). 3rd Edition. New York: Taylor & Francis, Inc.


Resources

To get a better understanding of informatics in museums, we need to consider the various resources which museums need. Among the many types of information resources that are crucial to museums, the most important information one that any museum possesses is its collection of artifacts. The extensive information that museum professionals possess about the objects is of equal importance compare to the artifacts themselves. For example, when a museum acquires a new collection of exhibits, information about each object will be expertly recorded and sorted by Museum professionals. These museum professionals also need to record specific data about each object such as nomenclature classifications, physical dimensions, material analyses, designations, artifact histories, scholarly remarks, research notes, etc. Except for that, they are responsible for maintaining related information resources such as donor files, accession records, exhibit histories, research studies, temporary loan records, visitor attendance reports, information requests, etc. For many years, museum professionals have used a wide range of tools, such as ledgers, card catalogs, computer databases, and digital management systems to organize and provide sufficient access to information in museums. Access to a detailed information representation can meet the needs of many users, including researchers, scholars, teachers, students, and the general public, as there is no information representation that can duplicate the physical artifact entirety. To effectively meet the needs of the museum's users, information must be appropriately organized and easy to access.


Organization and access

Before the 1960s, for most museums, information resources about artifacts were mostly organized into paper records and card files. For this kind of paper-based system, there were many drawbacks, such as in terms of
information access Information access is the freedom or ability to identify, obtain and make use of database or information effectively. There are various research efforts in information access for which the objective is to simplify and make it more effective fo ...
: only a limited number of individuals could access the files at any time, and the entrance was restricted to only a few data points. This situation can be improved mainly by the introduction of computerized systems for museum
cataloging In library and information science, cataloging (American English, US) or cataloguing (British English, UK) is the process of creating metadata representing information resources, such as books, sound recordings, moving images, etc. Cataloging ...
. There were many attempts to create data content, structure, and value standards for documenting and describing museum artifacts. For example,
cultural heritage Cultural heritage is the heritage of tangible and intangible heritage assets of a group or society that is inherited from past generations. Not all heritages of past generations are "heritage"; rather, heritage is a product of selection by socie ...
institutions, frequently classify collections of manmade objects using a nomenclature system developed in 1978 by Robert G. Chenhall, which were later revised and expanded by James Blackaby et al. Today, thanks to the modern organization systems, Museum professionals are now able to
search Searching may refer to: Music * "Searchin', Searchin", a 1957 song originally performed by The Coasters * Searching (China Black song), "Searching" (China Black song), a 1991 song by China Black * Searchin' (CeCe Peniston song), "Searchin" (C ...
and
sort Sort may refer to: * Sorting, any process of arranging items in sequence or in sets ** Sorting algorithm, any algorithm for ordering a list of elements ** Mainframe sort merge, sort utility for IBM mainframe systems ** Sort (Unix), which sorts the ...
digital records about their collections using almost any database field. Also, they could store more information about their artifacts and share data more easily with other institutions.


Technology

In the early 1960s, the first attempts to computerize museum collections happened when museums professionals began exploring the potential benefits of automating collections management with different computerized systems. These early systems were used to store the descriptive information for artifacts in museums. Soon after that, a lot of institutions started to use mainframe systems to store data in electronic format. Nowadays, as the use of the Internet became more widespread than before, museum professionals found more ways to share data about the collections.


Digital museums and digitization

New technologies and online museums mean easier access and wider use of information resources that may previously have been more firmly controlled by the governing institution. There are some concerns among museum professionals who worry that when museums digitize their collections and let digital resources available online, they lose control over the museum's intellectual property and other copyrighted materials. In order to protect their intellectual property, some institutions restrict access to certain types of data or make the content they control difficult to reproduce. Another kind of concern about the digital museum is whether visitors will stop visiting physical museums, as more information about museum collections is available online. Since many museums offer extremely high-resolution images and some even three-dimensional representations of their artifacts online, museum professionals wonder whether museum visitors will still bother to visit the real thing. Fortunately for museum professionals, recent surveys have provided compelling evidence that online museums actually drive physical museum attendance instead of discouraging physical visits. Despite the potential challenges, museum professionals remain their passion for digitizing their collections, prompted no doubt by the growing number of museum visitors who now expect museums to provide access to their collections in digital formats. Museum professionals use new information technologies to develop innovative ways of reaching their visitors, online and in-door. As the technologies required to build a digital collection become more comfortable to use and easier to acquire, more museums now have the opportunity to embark upon digitization programs, and arise for museum visitors to get in touch with digital museum collections.


Interactions

New information technologies have changed how museum professionals achieve their missions, and encouraged museum visitors to embrace the new capabilities of the digital museum. Inside the museum, interactions encourage visitors to explore topics in greater depth and at their own pace. Online, virtual museums allow visitors to plan gallery tours, research artifact collections, and learn from interactive educational exhibits.


Online interactions

Increased access to the
digital information Digital data, in information theory and information systems, is information represented as a string of Discrete mathematics, discrete symbols, each of which can take on one of only a finite number of values from some alphabet (formal languages ...
resources of libraries, archives, and museums has driven changing expectations from all museum users, including museum visitors and museum professionals, about the information resources museums should provide
online In computer technology and telecommunications, online indicates a state of connectivity, and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed as "on lin ...
and in-house. In the 1990s, museum professionals began to explore the capabilities of online exhibits, realizing that increased access to digital collections offered new opportunities for interacting with museum collections and information resources. They found that online museums and virtual exhibits have the potential to cover topics in ways not only in physical museums. For example, Douma and Henchman (2000) present an online exhibit that allows visitors to digitally remove layers of a painting, examining earlier versions using simulated infrared or x-ray lenses. New technologies have also offered the museum professionals ways to bring information about their collections directly to their audiences, to make their records available online to the general public. These resources are used by a wide variety of online visitors, from recent visitors interested in learning more about artifacts, to academic researchers at distant universities searching for particularly artifacts.


Personalization in museum experiences

Modern museums make it possible to personalize the museum experience in ways never before. It is now common for museums to offer
handheld device A mobile device or handheld device is a computer small enough to hold and operate in hand. Mobile devices are typically battery-powered and possess a flat-panel display and one or more built-in input devices, such as a touchscreen or keypad. ...
s to their gallery visitors, such as
audio guide An audio tour or audio guide provides a Sound recording, recorded spoken commentary, normally through a handheld device, to a visitor attraction such as a museum. They are also available for self-guided tours of outdoor locations, or as a part of ...
s and hand-drawn maps. In general, visitors to these museums have their own digital docents and the realization of technical handheld devices can discuss artifacts of personal interest to them, providing a digital twist on traditional museum guided tours. As handheld computers become less expensive, museum professionals continue to experiment with the capabilities of these devices, offering their visitors detailed text and digital images in addition to audio tracks. When handheld computers have become less expensive, museum professionals continue to experiment with the capabilities of these devices, offering their visitors' detailed text and digital images in addition to audio tracks. As more museums integrate such systems into their exhibits and learning experiences, projects that explore the educational potential of mobile computing devices in museums are becoming especially crucial.Hsi, S.; Fait, H. RFID enhances visitors’ museum experience at the Exploratorium. Commun. ACM 2005, 48 (9), 60–65. Some museums, such as the Minneapolis Institute of Arts and the Walker Art Center, allow online visitors to group digital artifacts into personal galleries, share them with other online visitors and annotate them with textual descriptions.


Management

Information management Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...
skills have always been essential for museum professionals who have a lengthy history of manipulating information and technologies resources used in museums. These days, museum professionals have become increasingly concerned with the ability of museums to function in the information society, to meet user needs, and to ensure that the right information resources are available at the right time and place, inside or outside the museum.Marty, P.F. Meeting user needs in the modern museum: Profiles of the new museum information professional. Libr. Inform. Sci. Res. 2006, 28 (1), 128–144 Eventually, to improve the interactions between museums and visitors. To accomplish these goals, a new role has emerged for information professionals in museums. Changing ideas about the museum's position as an information service organization often requiring them to learn new information management skills and integrate new information technologies into their daily work and pose challenges for museum professionals. The rapid development of information and communication technologies requires museum professionals to adapt to the arrival of information age. While some technical jobs can be outsourced, such as web design and data management, museums that do not have in-house skills with museum informatics will find it difficult to meet the constantly evolving demands of their increasingly information-savvy audiences. Museums need individuals on staff who can guide them through the hazards of planning digitization projects, purchasing collections
information system An information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, Information Processing and Management, store, and information distribution, distribute information. From a sociotechnical perspective, info ...
s, or joining online data-sharing initiatives. Museum researchers are required to study museum informatics within complex organizational and social contexts affecting the nature of museums in general and the expectations of museum professionals and visitors in particular. In this way, professionals and researchers can be better in embracing the growing role of museum informatics in the twenty-first-century museum, and continue to explore the socio-technical implications of people, information, and technology interacting in museums.


See also

* Archival informatics *
Library science Library and information science (LIS)Library and Information Sciences is the name used in the Dewey Decimal Classification for class 20 from the 18th edition (1971) to the 22nd edition (2003). are two interconnected disciplines that deal with info ...


References


Bibliography

* * * *


External links


Museum Informatics people
on Academia.edu {{DEFAULTSORT:Museum Informatics Museology Archival science Information science by discipline Library science Computational fields of study