Mood Media Corporation is an international in-store provider of
music
Music is generally defined as the art of arranging sound to create some combination of form, harmony, melody, rhythm or otherwise expressive content. Exact definitions of music vary considerably around the world, though it is an aspe ...
,
digital signage,
hold music
Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service.
Music on hold i ...
,
on-hold messaging
On-hold messaging is a service used by businesses and organizations of all sizes to deliver information to their callers waiting on hold or while they are being transferred. Also called audio marketing, on-hold messaging is a specialist area of ma ...
,
scent
An odor (American English) or odour (Commonwealth English; see spelling differences) is caused by one or more volatilized chemical compounds that are generally found in low concentrations that humans and animals can perceive via their sense ...
, integrated
audio/video, and interactive
mobile marketing
Mobile marketing is a multi-channel online marketing technique focused at reaching a specific audience on their smartphones, feature phones, tablets, or any other related devices through websites, e-mail, SMS and MMS, social media, or mobile a ...
products.
It was founded in 2004, and is based in
Austin, Texas. The company provides services to a variety of retailers and other business verticals such as restaurant, financial, healthcare, hospitality and QSR. Mood Media Corporation has expanded its product offerings through acquisitions of Somerset Entertainment in Canada, BIS Group in
Europe
Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a subcontinent of Eurasia and it is located entirel ...
, and
Trusonic
Mood Media North America (formerly consisting of Muzak, LLC, DMX and Trusonic) is a commercial music company and a wholly owned subsidiary of Mood Media Corporation. Founded in 1999 as a small business unit (SBU) of the now defunct MP3.com, Truso ...
,
AEI Music Network Inc.
DMX, A Mood Media company, is a "Multi-sensory" branding agency based in Austin, Texas. DMX also provides music for cable television, cable and satellite television, satellite television networks worldwide, including DSTV in Africa. It was the ...
,
Muzak
Muzak is an American brand of background music played in retail stores and other public establishments. The name has been in use since 1934, and has been owned by a division or subsidiary of one or another company ever since. In 1981, Westingho ...
,
DMX, Technomedia, and GoConvergence in the United States.
Malcolm McRoberts is the
CEO of Mood Media Corporation.
Company history
Mood Media Corporation was founded in 2004, as Fluid Music Canada.
It held an initial public offering in June 2008 on the Toronto Stock Exchange. The company offered stock at $2 per share, which subsequently raised $27 million. The company rebranded itself as Mood Media in June 2010, after taking over Europe-based Mood Media Group SA.
The company was traded on the Canadian, and European
stock exchanges
A stock exchange, securities exchange, or bourse is an exchange where stockbrokers and traders can buy and sell securities, such as shares of stock, bonds and other financial instruments. Stock exchanges may also provide facilities for the ...
, although it has since been delisted.
The company has made a number of acquisitions over the years, expanding its presence across
Europe
Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a subcontinent of Eurasia and it is located entirel ...
,
North America,
Asia
Asia (, ) is one of the world's most notable geographical regions, which is either considered a continent in its own right or a subcontinent of Eurasia, which shares the continental landmass of Afro-Eurasia with Africa. Asia covers an are ...
, Latin America and Australia.
According to internal reports, the company reaches 100 million people in 500,000 commercial locations in over 40 countries.
In 2017, due to years of losses, the company re-structured its
capital structure. The deal resulted in the takeover of the formerly public company by
Apollo Global Management and
GSO Capital Partners.
In October 2017, ARN launched iHeartRadio for business, powered by Mood Media.
In July 2020, Mood Media filed for
bankruptcy, with the
COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
a major reason for its financial problems. The company emerged from bankruptcy in less than 24 hours due to the agreement of all stakeholders, strong strategic plan, and stable team.
Acquisitions
Trusonic
Fluid Music Canada, Inc. acquired
Trusonic Inc. of
La Jolla, California on October 17, 2007. Founded in 1999, Trusonic provided commercial music services to companies, and they broadcast over 80 million songs monthly through their proprietary music network. During this period, Mark Elfenbein was the president of Trusonic which became known as Mood Media North America
Somerset Entertainment
Fluid Music Canada, Inc. announced the completion of its acquisition of Somerset Entertainment on November 25, 2009.
The acquisition valued Somerset Entertainment at $53.1 million.
Somerset is a producer and distributor of recorded music sold through non-traditional retailers.
The company has a network of over 28,000 interactive kiosks that allow customers to preview CDs in 18,500 locations in more than 20 countries. In 2007, Somerset sold over 16 million records and recorded revenue of $90.6 million and an
EBITDA of $20.5 million. Somerset employs over 180 employees and has offices in
Toronto
Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anch ...
,
Ontario
Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central C ...
,
Buffalo Grove, Illinois
Buffalo Grove, officially the Village of Buffalo Grove, is a village in Lake and Cook County, Illinois. A suburb of Chicago, it lies about northwest of Downtown Chicago. As of the 2020 Census, Buffalo Grove has a population of 43,212. It tot ...
,
Minneapolis, Minnesota, and
Essex, United Kingdom
Essex () is a county in the East of England. One of the home counties, it borders Suffolk and Cambridgeshire to the north, the North Sea to the east, Hertfordshire to the west, Kent across the estuary of the River Thames to the south, and G ...
.
Muzak
In March 2011, Mood Media acquired the American background
music
Music is generally defined as the art of arranging sound to create some combination of form, harmony, melody, rhythm or otherwise expressive content. Exact definitions of music vary considerably around the world, though it is an aspe ...
company Muzak Holdings for a reported $345 million.
As the leading commercial sound provider in North America, Muzak distributes music for in-store marketing inside
shopping malls
A shopping mall (or simply mall) is a North American term for a large indoor shopping center, usually anchored by department stores. The term "mall" originally meant a pedestrian promenade with shops along it (that is, the term was used to refe ...
,
restaurants
A restaurant is a business that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Restaurants vary greatly in appearan ...
, and
dental offices.
In the US alone, Muzak provides background music for more than 300,000 locations, either directly or through a franchise operation.
The company had filed for bankruptcy in 2009 and had completed a restructuring prior Mood Media’s acquisition.
Revenue for fiscal year 2010 was $195 million.
In October 2012, Muzak acquired the assets of one of its major franchisees (Independence Communications Inc.) in the mid-Atlantic region of the United States.
DMX
In March 2012, Mood Media announced the acquisition of
DMX and its subsidiary
AEI Music Network Inc.
DMX, A Mood Media company, is a "Multi-sensory" branding agency based in Austin, Texas. DMX also provides music for cable television, cable and satellite television, satellite television networks worldwide, including DSTV in Africa. It was the ...
The deal was valued at $86.1 million.
DMX, a US provider of multi-sensory branding services, uses music, video, and digital signage, scent, and audio/visual systems to create branded connections with customers that encourage loyalty.
The company has provided its services to large-scale clients, including Gold’s Gym,
McDonald’s,
Burberry
Burberry is a British luxury fashion house established in 1856 by Thomas Burberry headquartered in London, England. It currently designs and distributes ready to wear, including trench coats (for which it is most famous), leather accessorie ...
, and
Whole Foods Market
Whole Foods Market IP, Inc., a subsidiary of Amazon, is an upscale American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives. A US ...
. In April 2014, Stingray Digital Group acquired the Canadian assets of DMX Music Inc. from Mood Media for $11.2 million.
BIS Group
In June 2012, Mood Media acquired BIS Group, a company specializing in
audio-visual installations for
corporate
A corporation is an organization—usually a group of people or a company—authorized by the state to act as a single entity (a legal entity recognized by private and public law "born out of statute"; a legal person in legal context) and r ...
and commercial clients.
Operating in Belgium,
Luxembourg
Luxembourg ( ; lb, Lëtzebuerg ; french: link=no, Luxembourg; german: link=no, Luxemburg), officially the Grand Duchy of Luxembourg, ; french: link=no, Grand-Duché de Luxembourg ; german: link=no, Großherzogtum Luxemburg is a small lan ...
and the
Netherlands
)
, anthem = ( en, "William of Nassau")
, image_map =
, map_caption =
, subdivision_type = Sovereign state
, subdivision_name = Kingdom of the Netherlands
, established_title = Before independence
, established_date = Spanish Netherl ...
, this acquisition extends Mood Media’s reach into Europe.
The deal consisted of a 22.5 million Euro cash buyout.
Technomedia and GoConvergence
Mood Media acquired Technomedia, along with its sister company, GoConvergence, in December 2012 for $23 million.
Based in Orlando, Florida, Technomedia provides audio-visual and interactive media for retail outlets, theme parks, museums, restaurants and corporate settings.
Principal clients include
Abercrombie & Fitch, the
Hard Rock Café
Hard Rock Cafe, Inc. is a British-based multinational chain of theme restaurants, memorabilia shops, casinos and museums founded in 1971 by Isaac Tigrett and Peter Morton in London. In 1979, the cafe began covering its walls with rock and r ...
, and
Cirque du Soleil
Cirque du Soleil (, ; "Circus of the Sun" or "Sun Circus") is a Canadian entertainment company and the largest contemporary circus producer in the world. Located in the inner-city area of Saint-Michel, it was founded in Baie-Saint-Paul on 16 Ju ...
.
South Central A\V
In June 2019, Mood Media acquired the assets of South Central A\V for an undisclosed sum.
As the largest independent affiliate of Mood Media with a history dating back to 1946, Nashville-based South Central A\V provides Mood Media products in addition to a variety of high-end audiovisual systems integration services to clients throughout Alabama, Arkansas, Florida, Illinois, Indiana, Iowa, Kentucky, Nevada, North Dakota, South Dakota and Tennessee.
PlayNetwork
In September 2021, Mood Media acquired
PlayNetwork
PlayNetwork, Inc. is a provider of in-store music and entertainment for retail, restaurant, and hospitality environments.
PlayNetwork merged with TouchTunes in May 2017, but in September 2021, TouchTunes sold PlayNetwork to Mood Media.
History
...
from its rival retail music distributor
TouchTunes.
Business model
Through its various subsidiaries, Mood Media provides audio, visual, multimedia and scent marketing solutions to a diverse range of clients. These include specialty retailers, department stores, supermarkets, financial institutions, and fitness clubs.
References
{{reflist, 2
Entertainment companies established in 2004
2004 establishments in Canada
2006 initial public offerings
2010 mergers and acquisitions
American music websites
Industrial music services
Companies that filed for Chapter 11 bankruptcy in 2020
Companies formerly listed on the Toronto Stock Exchange
Companies based in Austin, Texas