Monitor Deloitte is the multinational strategy consulting practice of

Deloitte Consulting Deloitte Touche Tohmatsu Limited (), commonly referred to as Deloitte, is an international professional services network headquartered in London, England. Deloitte is the largest professional services network by revenue and number of profession ...

. Monitor Deloitte specializes in providing strategy consultation services to the

senior management Senior management, executive management, upper management, or a management is generally individuals at the highest level of management of an organization who have the day-to-day tasks of managing that organization—sometimes a company or a corpo ...

of major organizations and governments. It helps its clients address a variety of management areas, including: Organic Growth, Strategic Transformation, Innovation and Ventures, Business Design and Configuration, Strategic Sensing and Insight Services. Prior to its acquisition by Deloitte in January 2013, Monitor Deloitte was an American strategy consulting practice known as Monitor Group, which filed for chapter 11 bankruptcy in 2012. Monitor Group was founded in 1983 by six entrepreneurs with ties to the

Harvard Business School Harvard Business School (HBS) is the graduate business school of Harvard University, a private research university in Boston, Massachusetts. It is consistently ranked among the top business schools in the world and offers a large full-time MBA ...

, including

Michael Porter Michael Eugene Porter (born May 23, 1947) is an American academic known for his theories on economics, business strategy, and social causes. He is the Bishop William Lawrence University Professor at Harvard Business School, and he was one of t ...

. The advisory services now offered by Monitor Deloitte are in line with Monitor Group's legacy expertise, but expanded to a broader set of implementation and capabilities design focused on greater resilience to economic uncertainty. From 2005 to 2011, Monitor controversially provided services to Muammar Gaddafi's regime in Libya. Today, Monitor Deloitte is a market-facing Strategy and Business Design consulting practice. At the time of merger with Deloitte, it was led by Bansi Nagji. Prior to the merger with Deloitte, Bansi Nagji was President of Monitor Group and led the firm’s global innovation practice.

History

Monitor Group was founded in 1983 by six entrepreneurs with ties to

, including

, Mark B. Fuller, and

Joseph B. Fuller Joseph B. Fuller is an American academic and management consultant. He is the co-founder of the Monitor Group, now known as Monitor Deloitte. He is a professor of management practice at the Harvard Business School, Faculty Co-Director at the Proje ...

. In 2008, the Corporation for National and Community Service honored Monitor for outstanding pro bono service for its 10-year partnership with and providing consulting resources for New Profit Inc., a national venture philanthropy fund, as well as its consulting work through Monitor Institute. More than 250 Monitor Group consultants have participated in projects supporting New Profit and its portfolio organizations. Monitor was hit by the 2008 economic crisis. The company laid off nearly 20% of its workforce and closed several small offices. According to co-founder Joe Fuller, 2008 revenue was up on the previous year, but he stated that Monitor continued to anticipate "a demanding and tough market in the short term". Monitor also operated a research captive called Grail Research which was sold to Integreon in 2010, which is a member company of the

Ayala Corporation Ayala Corporation (Spanish: ''Corporación Ayala'', formerly ''Ayala y Compañía'' (Ayala & Company)) is the publicly listed holding company for the diversified interests of the Ayala Group. Founded in the Philippines by Domingo Róxas and An ...

On November 7, 2012, Monitor's US subsidiary filed for Chapter 11 bankruptcy, and it was announced that

Deloitte Deloitte Touche Tohmatsu Limited (), commonly referred to as Deloitte, is an international professional services network headquartered in London, England. Deloitte is the largest professional services network by revenue and number of professio ...

had agreed to acquire Monitor Group. The company was officially bought out by Deloitte on January 11, 2013. "The new combined practices will operate under the Monitor Deloitte brand, resulting in a new global presence in strategy consulting", according to the Monitor website in February 2013.

Operations prior to acquisition by Deloitte

Monitor was based in

Cambridge Cambridge ( ) is a university city and the county town in Cambridgeshire, England. It is located on the River Cam approximately north of London. As of the 2021 United Kingdom census, the population of Cambridge was 145,700. Cambridge beca ...

Massachusetts Massachusetts (Massachusett language, Massachusett: ''Muhsachuweesut assachusett writing systems, məhswatʃəwiːsət'' English: , ), officially the Commonwealth of Massachusetts, is the most populous U.S. state, state in the New England ...

, and has 27 offices in 17 countries. Monitor's consulting areas included: Strategy and Uncertainty, Leadership and Organization, Innovation, Economic Development, Marketing Pricing and Sales, and Social Action. Monitor had a number of

business unit A strategic business unit (SBU) in business strategic management, is a profit center which focuses on product offering and market segment. SBUs typically have a discrete marketing plan, analysis of competition, and marketing campaign, even though ...

s that specialize in these areas and work together on client projects and the development of

intellectual property Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, cop ...

, including its own

white paper A white paper is a report or guide that informs readers concisely about a complex issue and presents the issuing body's philosophy on the matter. It is meant to help readers understand an issue, solve a problem, or make a decision. A white pape ...

s and research reports. They included:

Global Business Network Global Business Network (GBN) was a leading consulting firm that specialized in helping organizations to adapt and grow in an uncertain and volatile world. The firm was particularly well-known for using tools such as scenario planning and also offe ...

(GBN), experts in scenario planning and experiential learning; Doblin specializes in innovation and

design thinking Design thinking refers to the set of cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when engaging with design problems. De ...

; Monitor Regional Competitiveness supported economic development and regional competitiveness initiatives; Monitor Institute consulted on strategy for the philanthropy and non-profit sectors; Monitor 360 works on strategy for government and non-governmental agencies; and Monitor Talent, a network of authors, experts, and academics who shared ideas about the future of business, science and society. According to Monitor Group, about 85 percent of its revenues came from repeat clients. Monitor Group did not disclose its list of clients. Even when discussing clients in-house, Monitor used acronyms to protect client's identities, a mark of Monitor's hyper-confidentiality."Tuning into Monitor

Boston Business Journal, retrieved January 21, 2008. Some engagements that have appeared in the press due to their public nature include a major initiative with the Libyan government and an organizational effort with the

University of California The University of California (UC) is a public land-grant research university system in the U.S. state of California. The system is composed of the campuses at Berkeley, Davis, Irvine, Los Angeles, Merced, Riverside, San Diego, San Fran ...

. Monitor Group recruited both at MBA and

undergraduate Undergraduate education is education conducted after secondary education and before postgraduate education. It typically includes all postsecondary programs up to the level of a bachelor's degree. For example, in the United States, an entry-le ...

levels, including online recruiting, for the "consultant" position, the title given to all of Monitor's professional staff. Monitor's candidates typically come from top Ivy League schools and their international equivalents, liberal arts colleges and business schools across the world. Only around 2% of the undergraduate applicant pool received offers. Several authors affiliated with the firm have written business consulting books related to Monitor's work, including ''Competitive Strategy: Techniques for Analyzing Industries and Competitors'', by Michael Porter; ''Knowledge for Action: A Guide to Overcoming Barriers to Organizational Change'', by

Chris Argyris Chris Argyris (July 16, 1923 – November 16, 2013) was an American business theorist and professor emeritus at Harvard Business School. Argyris, like Richard Beckhard, Edgar Schein and Warren Bennis, is known as a co-founder of organization d ...

; ''A Theory of the Firm: Governance, Residual Claims and Organizational Forms'', by

Michael C. Jensen Michael Cole "Mike" Jensen (born November 30, 1939) is an American economist who works in the area of financial economics. Between 2000 and 2009 he worked for the Monitor Company Group, a strategy-consulting firm which became "Monitor Deloitte ...

; ''The Strategy and Tactics of Pricing: A Guide to Growing More Profitably'', by Thomas T. Nagle, John E. Hogan and Joseph Zale; and ''The Art of the Long View: Paths to Strategic Insight for Yourself and Your Company'' by Peter Schwartz.

Work for Muammar Gaddafi's regime in Libya

Monitor was first hired by the

Muammar Gaddafi Muammar Muhammad Abu Minyar al-Gaddafi, . Due to the lack of standardization of transcribing written and regionally pronounced Arabic, Gaddafi's name has been romanized in various ways. A 1986 column by '' The Straight Dope'' lists 32 spelli ...

-led Libyan government in 2005 to assess the state of Libya’s economy, develop plans for economic modernization and reform of the banking system, and train leaders from different sectors of society. The work did not involve any wider political reforms in the North African nation. According to a 2007 memo from Monitor to Libya's intelligence chief which was subsequently obtained by the National Conference for the Libyan Opposition and posted on the internet in 2009, Monitor entered into further contracts with the Libyan regime in 2006 which were worth at least $3m (£1.8m) per year plus expenses. According to the memo these contracts were for a campaign to "enhance international understanding and appreciation of Libya... emphasize the emergence of the new Libya... ndintroduce Muammar Gaddafi as a thinker and intellectual." In connection with these contracts Monitor engaged and flew to Libya several leading Western academics, including

Anthony Giddens Anthony Giddens, Baron Giddens (born 18 January 1938) is an English sociologist who is known for his theory of structuration and his holistic view of modern societies. He is considered to be one of the most prominent modern sociologists and is ...

of the

London School of Economics , mottoeng = To understand the causes of things , established = , type = Public research university , endowment = £240.8 million (2021) , budget = £391.1 mill ...

(LSE),

Joseph Nye Joseph Samuel Nye Jr. (born January 19, 1937) is an American political scientist. He and Robert Keohane co-founded the international relations theory of neoliberalism, which they developed in their 1977 book ''Power and Interdependence''. Togethe ...

of Harvard’s Kennedy School, Benjamin Barber of

Rutgers University Rutgers University (; RU), officially Rutgers, The State University of New Jersey, is a public land-grant research university consisting of four campuses in New Jersey. Chartered in 1766, Rutgers was originally called Queen's College, and wa ...

and

. Monitor also provided research support for a doctoral thesis which Gaddafi's son,

Saif al-Islam Gaddafi Saif al-Islam Muammar al-Gaddafi ( ar, سيف الإسلام معمر القذافي; born 25 June 1972) is a Libyan political figure. He is the second son of the late Libyan leader Muammar Gaddafi and his second wife Safia Farkash. He was a ...

, submitted to the LSE. During this period Monitor also proposed a separate project to write a book for a fee of $2.45 million, to be published in Gaddafi's name and which would "allow the reader to hear Gaddafi elaborate, in his own words and in conversation with renowned international experts, his core ideas on individual freedom, direct democracy vs. representative democracy, ndthe role of state and religion". The book was never completed and Monitor later stated that the project had been a "serious mistake on our part". Monitor's work for the Libyan government, and its hiring of academics in connection with it, became the subject of increasing scrutiny and controversy after Gaddafi’s forces attacked anti-government protesters in February 2011. Questions arose about whether Monitor should have registered as a foreign lobbyist under the

Foreign Agents Registration Act The Foreign Agents Registration Act (FARA)2 U.S.C. § 611 ''et seq.'' is a United States law that imposes public disclosure obligations on persons representing foreign interests.

(FARA) in connection with its work in Libya. During this time details also came to public notice of the role which Monitor had played in the writing of Saif Gaddafi's thesis submitted to the LSE. This, combined with public exposure of wider connections between the LSE and Libya, resulted in the resignation of its director, Howard Davies. In March 2011, Monitor announced that it had launched an internal investigation into its work for the Libyan government. In May 2011, Monitor announced it would register some of its past work in Libya with the U.S. Department of Justice in accordance with FARA. Around the same time, Mark Fuller, Monitor Group's founder, chairman, and CEO, announced his resignation, which, according to Monitor executives, had been planned for several months. The company said it would also register for work with

Jordan Jordan ( ar, الأردن; tr. ' ), officially the Hashemite Kingdom of Jordan,; tr. ' is a country in Western Asia. It is situated at the crossroads of Asia, Africa, and Europe, within the Levant region, on the East Bank of the Jordan Ri ...

Notable current and former employees

- Professor Emeritus at

, known for his work on "Learning Organizations" * Stewart Brand - Futurist; co-founder of

Richard Dearlove Sir Richard Billing Dearlove (born 23 January 1945) was head of the British Secret Intelligence Service (MI6), a role known informally as "C", from 1999 until 6 May 2004. He was in his role as head of MI6 during the invasion of Iraq. He was bl ...

- Head of the British

Secret Intelligence Service The Secret Intelligence Service (SIS), commonly known as MI6 ( Military Intelligence, Section 6), is the foreign intelligence service of the United Kingdom, tasked mainly with the covert overseas collection and analysis of human intellige ...

(1999 - 2004) *

Henry J. Eyring Henry Johnson Eyring (born September 19, 1963) is an American academic administrator who has been the 17th president of Brigham Young University–Idaho (BYU–Idaho) since April 10, 2017. Since April 2019, he has also served as an area seventy ...

(1989-1998) - 17th President of

Brigham Young University-Idaho Brigham may refer to: Places * Brigham, Cumbria, England * Brigham, East Riding of Yorkshire, England * Brigham City, Utah, USA * Brigham, Wisconsin, USA * Brigham, Quebec, Canada People * Brigham (surname), including a list of people with the ...

Lemann, Nicholas
"Transaction Man: Mormonism, private equity, and the making of a candidate"
''The New Yorker'', October 1, 2012. Retrieved 2012-10-07. *Jonash, Ronald (1994). '' Innovation Premium''. Perseus Publishing. * Jeremy Gutsche - Founder of TrendHunter.com *

Andrew Heyward Andrew Heyward (born October 29, 1950) is a former President of CBS News, serving from January 1996 until early November 2005. He is a principal at MarketspaceNext and Heyward Advisory LLC. He is the son of UNICEF executive director Dick Heyward ...

- Senior Advisor to Marketspace LLC; former President of CBS News * Matthew Le Merle - Investor, board director and leading authority on innovation * Roger Martin - Dean,

Rotman School of Management The Joseph L. Rotman School of Management (commonly known as the Rotman School of Management, the Rotman School or just Rotman) is the University of Toronto's graduate business school, located in Downtown Toronto. The University of Toronto has be ...

and Director,

The Skoll Foundation Jeffrey Stuart Skoll, OC (born January 16, 1965) is a Canadian engineer, billionaire internet entrepreneur and film producer. He was the first president of eBay, eventually using the wealth this gave him to become a philanthropist, particularly ...

Research in Motion BlackBerry Limited is a Canadian software company specializing in cybersecurity. Founded in 1984, it was originally known as Research In Motion (RIM). As RIM, it developed the BlackBerry brand of interactive pagers, smartphones, and tablets ...

, and

Thomson Reuters Thomson Reuters Corporation ( ) is a Canadian multinational media conglomerate. The company was founded in Toronto, Ontario, Canada, where it is headquartered at the Bay Adelaide Centre. Thomson Reuters was created by the Thomson Corp ...

Alice Anne Warner Johnson Alice may refer to: * Alice (name), most often a feminine given name, but also used as a surname Literature * Alice (''Alice's Adventures in Wonderland''), a character in books by Lewis Carroll * ''Alice'' series, children's and teen books by ...

- Brigham Young University, Co-Founder of the Arbinger Institute, Author * John Moore, Baron Moore of Lower Marsh - Former Member of Parliament and UK Cabinet Member and Chairman,

Rolls-Royce plc Rolls-Royce Holdings plc is a British multinational aerospace and defence company incorporated in February 2011. The company owns Rolls-Royce, a business established in 1904 which today designs, manufactures and distributes power systems for ...

- Academic,

; leading authority on competitive strategy and international competitiveness * Jeffrey Rayport - Founder and chairman of Monitor's digital strategy practice, Marketspace LLC; former

Professor and Author; Director,

Monster Worldwide Monster Worldwide, Inc. is an American provider of employment services, the largest of which is Monster.com Monster.com is a global employment website owned and operated by Monster Worldwide, Inc. It was created in 1999 through the merger ...

* Jan W. Rivkin, Bruce V. Rauner Professor of Business Administration at the Harvard Business School * Tagg Romney - son of

Mitt Romney Willard Mitt Romney (born March 12, 1947) is an American politician, businessman, and lawyer serving as the junior United States senator from Utah since January 2019, succeeding Orrin Hatch. He served as the 70th governor of Massachusett ...

, Governor of Massachusetts and 2012 US Republican presidential candidate * Peter Schwartz - Futurist; Co-founder and Chairman of

* Ian Smith - Former Chief Executive Officer,

Reed Elsevier RELX plc (pronounced "Rel-ex") is a British multinational information and analytics company headquartered in London, England. Its businesses provide scientific, technical and medical information and analytics; legal information and analytics; ...

David Wehner David M. Wehner is the Chief Strategy Officer (CSO) of Meta Platforms (known until 2021 as Facebook, Inc.). Education Wehner attended Saint Louis Priory School and graduated in 1986. Wehner graduated from Georgetown University with a BS in Chem ...

- CFO of

Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin ...

Ali Abhary ʿAlī ibn Abī Ṭālib ( ar, عَلِيّ بْن أَبِي طَالِب; 600 – 661 CE) was the last of four Rightly Guided Caliphs to rule Islam (r. 656 – 661) immediately after the death of Muhammad, and he was the first Shia Imam. ...

- CEO at Karnaval Media Group and Spectrum Medya A.S * Kate Bingham - former head of the UK

Vaccine Taskforce The Vaccine Taskforce in the United Kingdom of Great Britain and Northern Ireland was set up in April 2020 by the Second Johnson ministry, in collaboration with Chief Scientific Advisor Patrick Vallance and Chief Medical Officers (United Kingdom ...

during the Covid-19 pandemic and venture capital manager

References

External links