Minimalism (technical Communication)
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Minimalism in structured writing,
topic-based authoring In technical communication, topic-based authoring is a modular approach to content creation where content is structured around topics that can be mixed and reused in different contexts. It is defined in contrast with ''book-oriented'' or ''narrati ...
, and technical writing in general is based on the ideas of John Millar Carroll and others. Minimalism strives to reduce interference of information delivery with the user's sense-making process. It does not try to eliminate any chance of the user making a mistake, but regards an error as a teachable moment that content can exploit. Like Robert E. Horn's work on information mapping, John Carroll's principles of Minimalism were based in part on cognitive studies and learning research at Harvard and Columbia University, by
Jerome Bruner Jerome Seymour Bruner (October 1, 1915 – June 5, 2016) was an American psychologist who made significant contributions to human cognitive psychology and cognitive learning theory in educational psychology. Bruner was a senior research fellow at ...
,
Jerome Kagan Jerome Kagan (February 25, 1929 – May 10, 2021) was an American psychologist, who was the Daniel and Amy Starch Research Professor of Psychology at Harvard University, as well as, co-faculty at the New England Complex Systems Institute. He was ...
, B.F. Skinner, George A. Miller, and others. Carroll argues that training materials should present short task-oriented chunks, not lengthy, monolithic documentation that tries to explain everything in a long narrative. A historian of technical communication, R. John Brockmann, points out that Fred Bethke and others at IBM enunciated task orientation as a principle a decade earlier in a report on IBM Publishing Guidelines. Carroll observes that modern users are often already familiar with much of what a typical long manual describes. What they need is information to solve a task at hand. He feels that documentation should encourage them to do this with a minimum of systematic instruction.
Darwin Information Typing Architecture The Darwin Information Typing Architecture (DITA) specification defines a set of document types for authoring and organizing topic-oriented information, as well as a set of mechanisms for combining, extending, and constraining document types. It i ...
(DITA) is built on Carroll's theories of Minimalism and Horn's theories of Information Mapping. Minimalism is a large part of JoAnn Hackos' recent workshops and books on information development using structured writing and the DITA
XML Extensible Markup Language (XML) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable and machine-readable ...
standard. Good writing means that the message is directly clear to the projected audience. Adopting a minimalist method may appear, in the short-term, to cost more, as writers must cut up and rephrase content into single free-standing chunks. However, the longer-term brings cost-saving benefits, particularly in translation and localization, where often sum is on a ‘per word’ basis. But the greatest advantage for companies is user fulfillment. The less time a customer spends working out how to do something, the more likely they are to purchase again.


References

* IBM Publishing Guidelines (1981) * * * * * * Technical communication {{science-stub