NICE Ltd. () is an Israel-based company, specializing in contact center software
NICE CXone
, telephone voice recording, data security,

surveillance Surveillance is the monitoring of behavior, many activities, or information for the purpose of information gathering, influencing, managing or directing. This can include observation from a distance by means of electronic equipment, such as c ...

, and

Robotic Process Automation Robotic process automation (RPA) is a form of business process automation technology based on metaphorical software robots (bots) or on artificial intelligence (AI)/digital workers. It is sometimes referred to as ''software robotics'' (not to be ...

as well as systems that analyze recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. The primary listing of the company's shares is on the Tel Aviv Stock Exchange; where it is part of the

TA-35 Index TA-35 Index is an Israeli stock market index computed by the Tel Aviv Stock Exchange tracking the performance of 35 large companies listed on stock exchanges in Israel. It is one of the most commonly followed equity indices in Israel, considered ...

Barak Eilam Barak Eilam is an American–Israeli executive. He is the chief executive officer of NICE (NASDAQ:NICE) He became the CEO in 2014, after spending over 15 years with the company. Eilam led the transformation and strategy of evolving NICE into a ...

became

CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...

in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division. As of November, 2020 the company had ~6,800 employees.

History

NICE was founded in 1986 as Neptune Intelligence Computer Engineering (NICE) by 7 Israeli former

army An army (from Old French ''armee'', itself derived from the Latin verb ''armāre'', meaning "to arm", and related to the Latin noun ''arma'', meaning "arms" or "weapons"), ground force or land force is a fighting force that fights primarily on ...

colleagues. The company initially focused on developing technology for

security and defense Security is protection from, or resilience against, potential harm (or other unwanted Coercion, coercive change) caused by others, by restraining the freedom of others to act. Beneficiaries (technically referents) of security may be of persons an ...

applications, but soon refocused their efforts on civilian applications, mainly for contact center,

financial services Financial services are the Service (economics), economic services provided by the finance industry, which encompasses a broad range of businesses that manage money, including credit unions, banks, credit-card companies, insurance companies, acco ...

and

business intelligence Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis and management of business information. Common functions of business intelligence technologies include reporting, online analytical pr ...

markets.

References

External links

Official website

{{TA 25 companies Software companies of Israel Electronics companies of Israel Sound recording technology Call-recording software Audio storage Automation software Film and video technology Companies established in 1986 1986 establishments in Israel Companies listed on the Tel Aviv Stock Exchange Israeli brands Companies listed on the Nasdaq