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Military OneSource is a
U.S. Department of Defense The United States Department of Defense (DoD, USDOD or DOD) is an executive branch department of the federal government charged with coordinating and supervising all agencies and functions of the government directly related to national secur ...
program that provides resources and support to active-duty,
National Guard National Guard is the name used by a wide variety of current and historical uniformed organizations in different countries. The original National Guard was formed during the French Revolution around a cadre of defectors from the French Guards. Nat ...
and
Reserve Reserve or reserves may refer to: Places * Reserve, Kansas, a US city * Reserve, Louisiana, a census-designated place in St. John the Baptist Parish * Reserve, Montana, a census-designated place in Sheridan County * Reserve, New Mexico, a US vi ...
service members and their families anywhere in the world. The program is available 24 hours a day, 7 days a week at no cost to users.


Services

Military OneSource services include: * A 24-hour call center staffed with master's-level consultants familiar with the military lifestyle. They answer questions and provide resources and referrals on everyday issues such as finding child care, dealing with stress, helping children deal with a parent's deployment, reunion and reintegration after combat duty, making a PCS move, creating a budget, caring for older relatives, making large-scale consumer purchases, and finding services in the local and military communities. * Specialized consultations by phone in the areas of special-needs family members, personal finances, and education. Speciality consultants have focused training in their consultation areas. * Face-to-face counseling sessions in the user's community designed to address short-term, non-medical needs. Examples include concerns related to parenting, relationships, stress, deployment, and reunion and reintegration after deployment. Counseling sessions are also available online or by phone * The Military OneSource website provides information to service members and their families in multiple formats, including audios, articles, checklists, organizers, booklets, DVDs,
podcast A podcast is a program made available in digital format for download over the Internet. For example, an episodic series of digital audio or video files that a user can download to a personal device to listen to at a time of their choosing ...
s, and
webinar Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-le ...
s * Access to the Military Spouse Career Advancement Accounts (MyCAA) program, which provides financial assistance to military spouses pursuing degrees, licenses, or certification leading to employment in portable career fields * Personalized health coaching by phone Military OneSource services supplement existing service-branch and installation resources. Language-interpretation services are available. Service members and their families can access the program at www.MilitaryOneSource.mil or by calling 1-800-342-9647. International dialing instructions are also listed on the website.


Administration

Military OneSource is administered as a commercial
employee assistance program An employee assistance program (EAP) is an employee benefit program that assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being. EAPs generally offer ...
by
ValueOptions Beacon Health Options, Inc. is a behavioral health company based in Boston, Massachusetts. On Jun. 6, 2019, Anthem, Inc. (now Elevance Health) announced that it had entered into a definitive agreement to acquire Beacon Health Options. The acquis ...
under contract to the Department of Defense. ValueOptions took over the contract from
Ceridian Ceridian HCM is an American provider of human resources software and services with employees in the USA, Canada, Europe, Australia and Mauritius. It is a publicly traded company on the New York Stock Exchange. History Ceridian is a descendan ...
in 2011.


References


External links


Military OneSource website
* Press coverage: *

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Stripes.com
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Kitsapsun.com
{{DEFAULTSORT:Military Onesource United States Department of Defense United States military support organizations Military life