Linda Ann Macaulay is the Emeritus Professor of System Design at the
University of Manchester
, mottoeng = Knowledge, Wisdom, Humanity
, established = 2004 – University of Manchester Predecessor institutions: 1956 – UMIST (as university college; university 1994) 1904 – Victoria University of Manchester 1880 – Victoria Univer ...
, specialising in
Human–computer interaction
Human–computer interaction (HCI) is research in the design and the use of computer technology, which focuses on the interfaces between people (users) and computers. HCI researchers observe the ways humans interact with computers and design tec ...
,
Requirements engineering
Requirements engineering (RE) is the process of defining, documenting, and maintaining requirements in the engineering design process. It is a common role in systems engineering and software engineering.
The first use of the term ''requirement ...
and
Service science, management and engineering
Service science, management, and engineering (SSME) is a term introduced by IBM to describe an interdisciplinary approach to the study and innovation of service systems. More precisely, SSME has been defined as the application of science, managem ...
.
Education
Linda Macaulay obtained a Bachelor of Science degree in Mathematics at the
University of Sheffield
, mottoeng = To discover the causes of things
, established = – University of SheffieldPredecessor institutions:
– Sheffield Medical School – Firth College – Sheffield Technical School – University College of Sheffield
, type = Pu ...
in 1972, and a Research master's degree in Computational Science from the
University of St Andrews
(Aien aristeuein)
, motto_lang = grc
, mottoeng = Ever to ExcelorEver to be the Best
, established =
, type = Public research university
Ancient university
, endowment ...
in 1976. She later obtained her Doctor of Philosophy in Computation from the University of Manchester, becoming a Fellow of the British Computer Society.
Research
Human Computer Interaction
Professor Macaulay's 1995 book ''Human Computer Interaction for Software Designers'', served presents a number of techniques for use by System Designers to help them take account of user needs within the design process. The Engineering and Physical Sciences Research Council recognised her HCI research through the award "Human Factors in the Design of Electronic Service Delivery Systems for use in Complex Environments".
Requirements Engineering
Her book on requirements engineering focussed on techniques for involving users in the early stages of requirements in the software design process led to an EPSRC award for "Co-operative Requirements Capture", and a number of articles including ''USTM: A New Approach to Requirements Specification'', ''Requirements as a Co-operative Activity'', ''A Seven Layer Model of the Role of the Facilitator in Requirements Engineering''. She won the
Economic and Social Research Council
The Economic and Social Research Council (ESRC), formerly the Social Science Research Council (SSRC), is part of UK Research and Innovation (UKRI). UKRI is a non-departmental public body (NDPB) funded by the UK government. ESRC provides fundi ...
award for "Human Issues in Security and Privacy in e-Commerce".
Service System Design
Macaulay's contributed to one of the earliest publications recognising the need for more flexible software, known as "software as a service", and to be co-investigator in the Interdisciplinary Software Engineering Network. She later founded the EPSRC UK network in Service Science, to develop and promote UK capability in service sciences. Her book ''Case Studies in Service Innovation'' presents a study of how service innovation occurs in practice.
Career
In 1999 Linda was the first female Professor to be appointed to the Department of Computation at the University of Manchester Institute of Science and Technology. She is now at Manchester Business School.
Awards
*IBM Faculty Award for research in service science
Personal life
Professor Macaulay is married to Patrick Macaulay, they have three children Jon-Sebastian, Theresa and Christine.
References
{{DEFAULTSORT:Macaulay, Linda
Alumni of the University of St Andrews
Academics of the University of Manchester
Year of birth missing (living people)
Living people