Lowe's Companies, Inc. (), often shortened to Lowe's, is an American
retail
Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and t ...
company specializing in
home improvement
The concept of home improvement, home renovation, or remodeling is the process of renovating or making additions to one's home. Home improvement can consist of projects that upgrade an existing home interior (such as electrical and plumbing), ...
. Headquartered in
Mooresville, North Carolina
Mooresville is a large town located in the southwestern section of Iredell County, North Carolina, United States, and is a part of the fast-growing Charlotte metropolitan area. The population was 50,193 at the 2020 United States Census making it ...
, the company operates a chain of retail stores in the
United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
and
Canada
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by tot ...
. As of February 2021, Lowe's and its related businesses operates 2,197 home improvement and hardware stores in
North America
North America is a continent in the Northern Hemisphere and almost entirely within the Western Hemisphere. It is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South America and the Car ...
.
[
Lowe's is the second-largest hardware chain in the United States (previously the largest in the U.S. until surpassed by ]The Home Depot
The Home Depot, Inc., is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement re ...
in 1989) behind rival The Home Depot and ahead of Menards
Menards is an American home improvement retail company headquartered in Eau Claire, Wisconsin. Menards is owned by founder John Menard Jr. through his privately held company, Menard, Inc. It has 335 stores in 15 states: Illinois, Indiana, Iowa ...
. It is also the second-largest hardware chain in the world, also behind The Home Depot but ahead of European retailers Leroy Merlin
Leroy Merlin () is a French-headquartered home improvement and gardening retailer serving several countries in Europe, Asia, South America, and Africa. Leroy Merlin is owned by the Mulliez family, which also owns Auchan.
History
In 1923, Ad ...
, B&Q, and OBI #REDIRECT Obi {{redirect category shell, {{R from other capitalisation{{R from ambiguous title ...
.
History
The first Lowe's store, North Wilkesboro Hardware, opened in North Wilkesboro, North Carolina
North Wilkesboro is a town in Wilkes County, North Carolina, United States, approximately 80 miles north of Charlotte. The population was 4,131 at the 2020 US Census. North Wilkesboro is the birthplace and original home of Lowe's Home Improveme ...
, in 1921 by Lucius Smith Lowe. After Lowe died in 1940, the business was inherited by his daughter, Ruth Buchan, who sold the company to her brother, James Lowe, that same year. James took on his brother-in-law Carl Buchan as a partner in 1943.
Buchan anticipated the dramatic increase in construction after World War II
World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the vast majority of the world's countries—including all of the great powers—forming two opposin ...
, and under his management, the store focused on hardware and building materials. Before then, the product mix had also included notions, dry good
Dry goods is a historic term describing the type of product line a store carries, which differs by region. The term comes from the textile trade, and the shops appear to have spread with the mercantile trade across the British Empire (and forme ...
s, horse tack
Tack is equipment or accessories equipped on horses and other equines in the course of their use as domesticated animals. This equipment includes such items as saddles, stirrups, bridles, halters, reins, bits, and harnesses. Equipping a horse i ...
, snuff
Snuff may refer to:
Tobacco
* Snuff (tobacco), fine-ground tobacco, sniffed into the nose
** Moist snuff or dipping tobacco
** Creamy snuff, an Indian tobacco paste
Media and entertainment
* Snuff film, a type of film that shows a murder
Literat ...
, produce, and groceries. The company bought a second location in Sparta, North Carolina
Sparta is a town in Alleghany County, North Carolina, United States. At the last 2010 census, the population was 1,770 people. It is the county seat of Alleghany County.
History
James H. Parks, an early businessman whose store stood near the pres ...
, in 1949.
In 1952, Buchan became the sole owner of Lowe's and the company was incorporated as Lowe's North Wilkesboro Hardware. In 1954, Jim Lowe started the Lowes Foods
Lowes Foods is an American supermarket chain based in Winston-Salem, North Carolina. The chain initially grew in the mountains of North Carolina and rural areas of Virginia, but, starting in the late 1990s, it expanded in metropolitan areas of ...
grocery store chain.
By 1955, Buchan quickly expanded the company by opening stores in the North Carolina cities of Asheville
Asheville ( ) is a city in, and the county seat of, Buncombe County, North Carolina. Located at the confluence of the French Broad and Swannanoa rivers, it is the largest city in Western North Carolina, and the state's 11th-most populous cit ...
, Charlotte
Charlotte ( ) is the List of municipalities in North Carolina, most populous city in the U.S. state of North Carolina. Located in the Piedmont (United States), Piedmont region, it is the county seat of Mecklenburg County, North Carolina, Meckl ...
, and Durham Durham most commonly refers to:
*Durham, England, a cathedral city and the county town of County Durham
*County Durham, an English county
*Durham County, North Carolina, a county in North Carolina, United States
*Durham, North Carolina, a city in No ...
. By the end of 1955, Buchan had opened a total of six stores.
In 1960, Buchan died of a heart attack
A myocardial infarction (MI), commonly known as a heart attack, occurs when blood flow decreases or stops to the coronary artery of the heart, causing damage to the heart muscle. The most common symptom is chest pain or discomfort which may tr ...
at age 44. His five-man executive team, which included Robert Strickland and Leonard Herring, took the company public in 1961 under the name Lowe's Companies Inc. By 1962, Lowe's operated 21 stores and reported annual revenues of $32 million. Lowe's began trading on the New York Stock Exchange
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its listed c ...
in 1979.
Lowe's suffered in the 1980s due to market conditions and increasing competition from the new big-box store
A big-box store (also hyperstore, supercenter, superstore, or megastore) is a physically large retail establishment, usually part of a chain of stores. The term sometimes also refers, by extension, to the company that operates the store. The t ...
chain, The Home Depot
The Home Depot, Inc., is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement re ...
. For a while, Lowe's resisted adopting the mega-store format partly because its management believed the smaller towns where Lowe's mostly operated would not support huge stores. However, Lowe's eventually adopted the big-box format to survive.
Lowe's has since grown nationally, as it was aided by the purchase of the Renton, Washington
Renton is a city in King County, Washington, and an inner-ring suburb of Seattle. Situated southeast of downtown Seattle, Renton straddles the southeast shore of Lake Washington, at the mouth of the Cedar River. As of the 2020 census, the ...
–based Eagle Hardware & Garden company in 1999. The first store outside the United States was in Hamilton, Ontario
Hamilton is a port city in the Canadian province of Ontario. Hamilton has a population of 569,353, and its census metropolitan area, which includes Burlington and Grimsby, has a population of 785,184. The city is approximately southwest of T ...
, Canada. According to its website, Lowe's has operated/serviced more than 2,355 locations in the United States, Canada, and Mexico alone, although the Mexican stores were closed in the late 2010s.
Lowe's formerly operated in Mexico with 14 locations: 8 in Monterrey, Nuevo León, 1 in Saltillo, Coahuila, 1 in Hermosillo, Sonora, 1 in Chihuahua, Chihuahua, 1 in Culiacán, Sinaloa, 1 in Aguascalientes, Aguascalientes and 1 in León, Guanajuato. Lowe's Mexico closed all its stores on April 10, 2019.
Finances
In 2020, for the May–July yearly quarter, the company reported sales of $27.3 billion; in 2019, for the same period, the firm had reported sales of $21 billion. The digital sales for the same period also were up to 135%. The sales surges were a result of consumers switching their buying habits as a result of the COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identif ...
.
Historical data
For the fiscal year 2019 (2/1/2019-1/31/2020), Lowe's reported earnings of US$4.281 billion, with an annual revenue of US$72.148 billion, an increase of 1.17% over the previous fiscal cycle. Lowe's shares traded at over $116 per share, and its market capitalization was valued at over US$90.32 billion in January 2020. Lowe's ranked No. 42 on the 201
Fortune 500
list. Lowes announced a $10 billion stock buyback at the end of 2018 to begin in 2019, while trimming jobs.
For the fiscal year 2018, Lowe's reported earnings of US$2.314 billion, with an annual revenue of US$71.309 billion, an increase of 3.92% over the previous fiscal cycle. Lowe's shares traded at over $96 per share, and its market capitalization was valued at over US$75.8 billion in October 2018. Lowe's ranked No. 40 on the 2018 Fortune 500
The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along ...
list of the largest United States corporations by total revenue.
Headquarters
In 1998, Lowe's purchased the Wilkes Mall in Wilkesboro, North Carolina
Wilkesboro is a town in and the county seat of Wilkes County, North Carolina, United States. The population was 3,687 at the 2020 census. The town is located along the south bank of the Yadkin River, directly opposite the town of North Wilkesboro. ...
, to serve as the company's headquarters. In 2002, Lowe's acquired full control over the building after the 10 remaining mall tenants vacated the property. A year later, Lowe's constructed and relocated the corporate headquarters to a new, 350-acre campus in Mooresville, North Carolina
Mooresville is a large town located in the southwestern section of Iredell County, North Carolina, United States, and is a part of the fast-growing Charlotte metropolitan area. The population was 50,193 at the 2020 United States Census making it ...
. The new facility contains a five-story and two seven-story buildings. The building has a central atrium and two office wings; the atrium houses a food court, a five-story spiral staircase, and meeting, and reception rooms. A lake flows underneath the headquarters building.
Lowe's maintained its former headquarters in Wilkesboro, where it employs over 2,400 people. In 2011, Lowe's invested $10 million in improvements and renovations in the property, including a full-service food court, coffee shop, health center, as well as gating the entire property with an addition of a guardhouse.
Lowe's Companies Canada is based in Boucherville
Boucherville is a city in the Montérégie region in Quebec, Canada. It is a suburb of Montreal on the South Shore (Montreal), South shore of the Saint Lawrence River.
Boucherville is part of both the urban agglomeration of Longueuil and Greate ...
, Quebec
Quebec ( ; )According to the Canadian government, ''Québec'' (with the acute accent) is the official name in Canadian French and ''Quebec'' (without the accent) is the province's official name in Canadian English is one of the thirtee ...
, after the merger with Rona. Prior to 2016, Lowe's Canada was headquartered in Toronto
Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the ancho ...
, Ontario
Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central Ca ...
.
Lowe's operates customer contact centers in Mooresville and Wilkesboro, North Carolina, as well as Indianapolis
Indianapolis (), colloquially known as Indy, is the state capital and most populous city of the U.S. state of Indiana and the seat of Marion County. According to the U.S. Census Bureau, the consolidated population of Indianapolis and Marion ...
, Indiana
Indiana () is a U.S. state in the Midwestern United States. It is the 38th-largest by area and the 17th-most populous of the 50 States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th s ...
, Albuquerque
Albuquerque ( ; ), ; kee, Arawageeki; tow, Vakêêke; zun, Alo:ke:k'ya; apj, Gołgéeki'yé. abbreviated ABQ, is the most populous city in the U.S. state of New Mexico. Its nicknames, The Duke City and Burque, both reference its founding in ...
, New Mexico
)
, population_demonym = New Mexican ( es, Neomexicano, Neomejicano, Nuevo Mexicano)
, seat = Santa Fe
, LargestCity = Albuquerque
, LargestMetro = Tiguex
, OfficialLang = None
, Languages = English, Spanish ( New Mexican), Navajo, Ker ...
, and India
India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. Bounded by the Indian Ocean on the so ...
.
On June 27, 2019, Lowe's announced the construction of a $153 million, 23-story tower in Charlotte's fast-growing South End neighborhood, which will be completed by 2020 and eventually house 2000 employees, 400 of which will move from the headquarters. The new tower will house a "global technology hub" for Lowe's. The state of North Carolina is providing $54 million in incentives provided Lowe's meets certain goals.
Environmental record
Lowe's won eight consecutive Energy Star
Energy Star (trademarked ''ENERGY STAR'') is a program run by the U.S. Environmental Protection Agency (EPA) and U.S. Department of Energy (DOE) that promotes energy efficiency. The program provides information on the energy consumption of pro ...
awards from 2003 to 2010, including four Energy Star Partner of the Year awards for educating consumers about the benefits of energy efficiency. On March 1, 2010, Lowe's also became the first winner of the Energy Star Sustained Excellence Award in Retail, to recognize its contribution to reducing greenhouse gas emissions by promoting energy-efficient products and educating consumers and employees on the value of the Energy Star program. In 2000, Lowe's released a policy promising that all wood products sold would not be sourced from rainforests. However, according to a 2006 report released by the Environmental Investigation Agency, wood used in flooring by Armstrong Flooring that Lowe's was selling had been coming from the forests of Indonesia
Indonesia, officially the Republic of Indonesia, is a country in Southeast Asia and Oceania between the Indian and Pacific oceans. It consists of over 17,000 islands, including Sumatra, Java, Sulawesi, and parts of Borneo and New Guine ...
’s remote Papua Province, where some logging
Logging is the process of cutting, processing, and moving trees to a location for transport. It may include skidding, on-site processing, and loading of trees or logs onto trucks or skeleton cars.
Logging is the beginning of a supply chain ...
was estimated to be illegal. According to the Telepak report, which was the sole basis of the EIA allegations, Armstrong commissioned an independent audit of Kreasi's merbau supplies over the last 18 month which found documentation relating to the source of the company's merbau logs in Papua, and based on this, Armstrong decided to continue to trade in merbau supplied by Kreasi. The cited report dates to 2006 and Lowe's continues to claim its wood products come from known sources; is legally harvested and traded, and more.
On April 17, 2014, Lowe's paid a $500,000 penalty for violations of the federal Lead Renovation, Repair and Painting (RRP) Rule, which require renovation contractors, such as window and carpet installers to manage the risk of lead dust when renovating customer homes. As of 2022, this is the largest RRP violation to ever occur. In the words of the EPA
The Environmental Protection Agency (EPA) is an independent executive agency of the United States federal government tasked with environmental protection matters. President Richard Nixon proposed the establishment of EPA on July 9, 1970; it be ...
, "“This settlement will ensure that not only children in southern Illinois, but children throughout the United States will be better protected from the known hazards associated with lead exposure".
On March 6, 2020, Lowe's paid a $1,600,000 fine for violating California's air quality regulations. This includes violations in NOx
In atmospheric chemistry, is shorthand for nitric oxide () and nitrogen dioxide (), the nitrogen oxides that are most relevant for air pollution.
These gases contribute to the formation of smog and acid rain, as well as affecting tropos ...
emissions from ovens and asbestos
Asbestos () is a naturally occurring fibrous silicate mineral. There are six types, all of which are composed of long and thin fibrous crystals, each fibre being composed of many microscopic "fibrils" that can be released into the atmosphere b ...
from demolition/renovation activities.
Carbon footprint
Lowe's reported Total CO2e emissions (Direct + Indirect) for the twelve months ending 31 December 2020 at 1,971 Kt (-138 /-6.5% y-o-y).[Alt URL]
/ref> Lowe's plans to reduce emissions 40% by 2025 from a 2016 base year.
Labor relations
In August 2022, the company announced that it was awarding $55 million in bonus income to front-line workers, and that it was offering staff discounts on common household and cleaning items in light of recent inflationary pressures.
Advertising and sponsorships
In January 2019, Lowes became the official Sponsor of the National Football League
The National Football League (NFL) is a professional American football league that consists of 32 teams, divided equally between the American Football Conference (AFC) and the National Football Conference (NFC). The NFL is one of the ...
.
Racing sponsorships
Lowe's purchased naming rights
Naming rights are a financial transaction and form of advertising or memorialization whereby a corporation, person, or other entity purchases the right to name a facility, object, location, program, or event, typically for a defined period of t ...
to Charlotte Motor Speedway
Charlotte Motor Speedway (previously known as Lowe's Motor Speedway from 1999 to 2009) is a motorsport complex located in Concord, North Carolina, outside Charlotte. The complex features a quad oval track that hosts NASCAR racing including th ...
in Charlotte, North Carolina
Charlotte ( ) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont region, it is the county seat of Mecklenburg County. The population was 874,579 at the 2020 census, making Charlotte the 16th-most populo ...
, in 1998, and the speedway changed names to Lowe's Motor Speedway. After the ten-year naming rights expired, Lowe's extended naming rights by one year. After the one-year extension expired, Lowe's discontinued naming rights, and as of the 2010 racing season the racetrack returned to its original name.
The corporation was the primary sponsor for 7-time NASCAR
The National Association for Stock Car Auto Racing, LLC (NASCAR) is an American auto racing sanctioning and operating company that is best known for stock car racing. The privately owned company was founded by Bill France Sr. in 1948, and hi ...
Sprint Cup Series
The NASCAR Cup Series is the top racing series of the National Association for Stock Car Auto Racing (NASCAR). The series began in 1949 as the Strictly Stock Division, and from 1950 to 1970 it was known as the Grand National Division. In 1971 ...
champion Jimmie Johnson
Jimmie Kenneth Johnson (born September 17, 1975) is an American professional auto racing driver. A seven-time NASCAR Cup Series champion, he competes part-time in the series driving for Petty GMS Motorsports. Johnson's seven Cup championships, ...
in the No. 48 Chevrolet Camaro ZL1 and it was a part-time sponsor of the former No. 5 Nationwide Series
The NASCAR Xfinity Series (NXS) is a stock car racing series organized by NASCAR. It is promoted as NASCAR's second-tier circuit to the organization's top level Cup Series. NXS events are frequently held as a support race on the day prior to a ...
car; both teams are owned by Hendrick Motorsports
Hendrick Motorsports (HMS) is an American professional auto racing organization that competes in the NASCAR Cup Series. The team was founded in 1984 as All Star Racing by Rick Hendrick. Hendrick Motorsports has won a NASCAR-record 291 Cup Seri ...
. Prior to the current sponsorship deal with Hendrick Motorsports, Lowe's was the sponsor of the No. 31 Chevrolet
Chevrolet ( ), colloquially referred to as Chevy and formally the Chevrolet Motor Division of General Motors Company, is an American automobile division of the American manufacturer General Motors (GM). Louis Chevrolet (1878–1941) and ous ...
for Richard Childress Racing
Richard Childress Racing (RCR) is an American professional stock car racing team that currently competes in the NASCAR Cup Series and the NASCAR Xfinity Series. The team is based in Welcome, North Carolina, and is owned and operated by Richard ...
driven by Mike Skinner and Robby Gordon
Robert Wesley Gordon (born January 2, 1969) is an American auto racing driver. He has raced in NASCAR, CART, the IndyCar Series, the Trans-Am Series, IMSA, IROC and the Dakar Rally. He is active in top-tier off road motorsports such as BITD, NO ...
from 1997 to 2001. Prior to the RCR deal, Lowe's was the primary sponsor of the No. 11 Ford
Ford commonly refers to:
* Ford Motor Company, an automobile manufacturer founded by Henry Ford
* Ford (crossing), a shallow crossing on a river
Ford may also refer to:
Ford Motor Company
* Henry Ford, founder of the Ford Motor Compan