GoTo, formerly LogMeIn Inc., is a flexible-work provider of
software as a service
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software.
SaaS is con ...
(
SaaS
Software as a service (SaaS ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. SaaS is also known as "on-demand software" and Web-based/Web-hosted software.
SaaS is con ...
) and
cloud-based
Cloud computing is the on-demand availability of computer system resources, especially data storage (cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed over multip ...
remote work tools for collaboration and
IT management
Information technology management or IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. Managing the responsibility within a company entails many o ...
, with products including GoTo Connect, GoTo Resolve, Rescue, Central, and more, built for small and midsized business IT departments but powerful enough for the enterprise. The company was founded in 2003 and based in
Boston, Massachusetts,
and rebranded from LogMeIn to GoTo on February 2, 2022. The rebrand to GoTo comes with a simplified product portfolio to a single application and two flagship products: the IT management & support product, GoTo Resolve, and a new experience for the unified-communications-as-a-service (UCaaS) product, GoTo Connect. These products are unified by a single application, administrative system, and converging user experience.
The rebrand to GoTo announced the launch of a single application with two flagship products: GoTo Resolve for IT management and GoTo Connect for a collaboration application.
On October 9, 2015, LogMeIn acquired
LastPass
LastPass is a password manager distributed in subscription form as well as a freemium model with limited functionality. The standard version of LastPass comes with a web interface, but also includes plugins for various web browsers and apps fo ...
for $110 million.
On December 14, 2021, the company announced that LastPass would spin off into its own cloud-based security company.
In February 2017, LogMeIn completed a merger with GetGo, the
corporate spin-off
A corporate spin-off, also known as a spin-out, or starburst or hive-off, is a type of corporate action where a company "splits off" a section as a separate business or creates a second incarnation, even if the first is still active.
Characte ...
of the GoTo product line from
Citrix Systems.
On December 17, 2019, LogMeIn announced an agreement to be sold for $4.3 billion to Francisco Partners and Evergreen Coast Capital Corp., which is a private equity affiliate of
Elliott Management Corporation
Elliott Investment Management is an American investment management firm. It is also one of the largest activist funds in the world.
It is the management affiliate of American hedge funds Elliott Associates L.P. and Elliott International Limit ...
. The deal closed on August 31, 2020.
History
LogMeIn was founded in 2003 in Budapest as 3am Labs, and changed its name in 2006.
3am Labs acquired the
Hamachi VPN product.
LogMeIn, Inc., completed an
initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
in 2009. Trading of LogMeIn, Inc., shares on the NASDAQ Global Market commenced on July 1, 2009.
In 2011, the company began a move into cloud services for the
Internet of things
The Internet of things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other comm ...
by acquiring Pachube, which would later become the
Xively service. In May 2014, it added to this initiative by acquiring Ionia Corp., which specializes in integrating connected objects.
LogMeIn, Inc., acquired Bold Software, LLC, in 2012.
The company abruptly discontinued LogMeIn Free on January 21, 2014, giving users only a seven-day grace period to migrate to LogMeIn Pro.
LogMeIn acquired Meldium for $15 Million in September 2014 and retired the Meldium product offering in July 2017.
In July 2016, LogMeIn announced in a merger with Citrix's GoTo products using a
Reverse Morris Trust
A Reverse Morris Trust in United States law is a transaction that combines a divisive reorganization (spin-off) with an acquisitive reorganization ( statutory merger) to allow a tax-free transfer (in the guise of a merger) of a subsidiary. It may b ...
.
[ July 26, 2016]
In February 2018, the company announced the sale of
Xively to Google for $50 million. Also in February 2018, the company announced the acquisition of Jive Communications for $342 million.
On August 31, 2020,
Elliott Management Corporation
Elliott Investment Management is an American investment management firm. It is also one of the largest activist funds in the world.
It is the management affiliate of American hedge funds Elliott Associates L.P. and Elliott International Limit ...
, by its affiliate Francisco Partners, completed its acquisition of LogMeIn, and LogMeIn's stock delisted from
NASDAQ
The Nasdaq Stock Market () (National Association of Securities Dealers Automated Quotations Stock Market) is an American stock exchange based in New York City. It is the most active stock trading venue in the US by volume, and ranked second ...
.
On February 2, 2022, LogMeIn was rebranded as GoTo, restoring the original brand that ExpertCity created in 1998, before Citrix Systems acquired it in 2004.
Products
The company's products are focused on three business areas, including Unified Communications & Collaboration services, Identity & Access Management services, and Customer engagement & support services. The products include:
*GoTo UCC Products
** GoTo Connect
**
GoTo Meeting
**GoTo Webinar
**GoTo Training
**GoTo Contact Center
** GoTo Room
** Grasshopper
** join.me
*Remote Support
**Rescue –
remote support
In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Alt ...
(
help desk
A help desk is a department or person that provides assistance and information usually for electronic or computer problems. In the mid-1990s, research by Iain Middleton of Robert Gordon University studied the value of an organization's help desks ...
)
web application
A web application (or web app) is application software that is accessed using a web browser. Web applications are delivered on the World Wide Web to users with an active network connection.
History
In earlier computing models like client-serve ...
used by large
contact centers and help desks for diagnosing and troubleshooting computers, smartphones and tablets.
** Rescue Live Lens
** Rescue Live Guide
** GoTo Resolve
**
GoToMyPC
GoToMyPC is remote desktop software that allows users to access computers remotely using a web browser. It was developed by ExpertCity and launched in 1998. Citrix Systems acquired ExpertCity in 2004 and maintained the GoToMyPC brand and services. ...
**Pro – subscription-based
remote access and administration software
**Central –
web application
A web application (or web app) is application software that is accessed using a web browser. Web applications are delivered on the World Wide Web to users with an active network connection.
History
In earlier computing models like client-serve ...
focused on IT management for remotely managing PCs and servers running on
Windows
Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for serv ...
or
Mac OS X
macOS (; previously OS X and originally Mac OS X) is a Unix operating system developed and marketed by Apple Inc. since 2001. It is the primary operating system for Apple's Mac (computer), Mac computers. Within the market of ...
operating systems
**
Hamachi – network virtualization and
VPN
A virtual private network (VPN) extends a private network across a public network and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. The be ...
service
**LogMeIn Backup – remote backup software
**RemotelyAnywhere –
remote access and administration software
See also
*
Comparison of remote desktop software
This page is a comparison of notable remote desktop software available for various platforms.
Remote desktop software
Operating system support
Features
Terminology
In the table above, the following terminology is intended to be u ...
References
External links
{{remote administration software
2003 establishments in Massachusetts
2009 initial public offerings
2020 mergers and acquisitions
American companies established in 2003
Companies based in Boston
Companies formerly listed on the Nasdaq
Private equity portfolio companies
Remote administration software
Remote desktop
Software companies based in Massachusetts
Software companies established in 2003
Software companies of the United States