Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed

technology Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in medicine, science, ...

company based in

Berkshire Berkshire ( ; in the 17th century sometimes spelt phonetically as Barkeshire; abbreviated Berks.) is a historic county in South East England. One of the home counties, Berkshire was recognised by Queen Elizabeth II as the Royal County of Berk ...

England England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe b ...

. Accesso has 9 offices across the world, and serves 1000 venues globally, providing ticketing, point of sale, virtual queuing, distribution and guest experience management solutions.

History

Accesso was established around 2000, and had entered bankruptcy almost immediately. The company then reemerged in 2007. In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for . At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores. The merger was seen as a joining of synergistic capabilities and complementary customer sets. Tom Burnet was the

CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...

of Lo-Q and retained this role after the merger. At the time of the merger, accesso's CEO and owner was former

Disney The Walt Disney Company, commonly known as Disney (), is an American multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios complex in Burbank, California. Disney was originally founded on October ...

executive Steve Brown; after the merger, Brown joined the board of the new company and became the

COO COO or coo may refer to: Business * Certificate of origin, used in international trade * Chief operating officer or chief operations officer, high-ranking corporate official * Concept of operations, used in Systems Engineering Management Process ...

of North American operations. In November 2013, Lo-Q was renamed as accesso to reflect the company's operations. In December 2013, accesso acquired for the

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-based ticketing and

point-of-sale The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice f ...

software provider Siriusware. The acquisition provided accesso with a client base that included the ski and snow sports market. On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a customizable cloud-based ticket sales product, expanding the company's client base into entertainment markets such as theaters, sports stadiums and music festivals. On 30 March 2017, accesso acquired Ingresso, a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2), a guest experience management company, which included customers in venues such as theme parks, ski resorts, hotels, quick service food, healthcare and other hospitality-focused operations. In 2014, penetration of the South Korean market began via a three-year partnership with an in-country consulting firm.

Products

Accesso offers products for ticketing, virtual queuing, distribution, guest experience and point of sale. * accesso LoQueue Virtual Queuing: ** Introduced in 2001, accesso’s patented accesso LoQueue virtual queuing product allows guests to wait in virtual lines as opposed to physical ones. ** Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism. Several patents have been registered for their concepts. * accesso Passport ticketing suite: ** Used by venues including Cedar Fair, Six Flags, and

Palace Entertainment Palace Entertainment is a subsidiary of Madrid, Spain based Parques Reunidos which operates various attractions including amusement parks, zoos, and water parks around the world. Palace Entertainment is based in Pittsburgh, Pennsylvania and is ...

. In 2015, Merlin Entertainments Group signed a long term agreement with accesso. * accesso Siriusware ticketing & point of sale: ** offers guest management, ticketing,

e-commerce E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain manageme ...

and point-of-sale solutions for a wide variety of venues and attractions. * accesso ShoWare live entertainment ticketing: ** The accesso ShoWare live event ticketing suite provides customizable, cloud-based ticket sales software.

References

{{Reflist Companies based in Berkshire Technology companies established in 2000 Technology companies based in London Amusement park companies 2000 establishments in England

History

Products

See also

References