LibanPost is the national
post office
A post office is a public facility and a retailer that provides mail services, such as accepting letters and parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post offices may offer additional serv ...
of
Lebanon
Lebanon ( , ar, لُبْنَان, translit=lubnān, ), officially the Republic of Lebanon () or the Lebanese Republic, is a country in Western Asia. It is located between Syria to the north and east and Israel to the south, while Cyprus li ...
. It is relatively a young postal operator, established in 1998. It is privately owned, in charge of operating the postal sector. Since its inception, LibanPost embarked on a program of rebuilding infrastructure, diversification and branding.
Services
The company offers more than 1000 services, covering mail and express,
financial services
Financial services are the Service (economics), economic services provided by the finance industry, which encompasses a broad range of businesses that manage money, including credit unions, banks, credit-card companies, insurance companies, acco ...
, retail and merchandising activities, business,
e-commerce
E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain manageme ...
and governmental services. LibanPost provides governmental services portfolio across 15 public institutions, positioning itself as a formal intermediary between citizens and governmental institutions. It handles the
customer care
Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that ...
roles and manages logistics related to the service fulfillment.
LibanPost is a member of the
Express Mail Service
Express mail is an expedited mail delivery service for which the customer pays a premium for faster delivery. Express mail is a service for domestic and international mail, and is in most nations governed by the country's own postal administration ...
.
Worldwide EMS Operators.
Express Mail Service Cooperative, 2012. Retrieved 22 May 2012.
Size of operations
The company handles an average of 20 million shipments yearly. Up to the year 2011, LibanPost had executed 8 million governmental formalities. LibanPost operates today a growing network of 74 post offices covering the country, and is present in high traffic areas such as shopping malls, with extended business hours, in universities and corporations. The company employs 900 employees averaging 35 years old.
Automation
Automation touched all aspects of LibanPost's business. LibanPost has developed applications for 150 services and 350 sub-services, including a governmental services platform which consolidates, in a user-friendly design, governmental services and end-to-end processing. LibanPost developed innovative services such as the Home Service facility, providing post office services at the customer's premises, and address coding using GPS
The Global Positioning System (GPS), originally Navstar GPS, is a Radionavigation-satellite service, satellite-based radionavigation system owned by the United States government and operated by the United States Space Force. It is one of t ...
technology.
See also
*Postage stamps and postal history of Lebanon
This is a survey of the postage stamps and postal history of Lebanon, formerly known as Liban.
Lebanon is a country in Western Asia on the eastern shore of the Mediterranean Sea. Syria borders it to the north and east, and occupied Palestine to ...
References
External links
Official website.
Communications in Lebanon
Philately of Lebanon
{{Lebanon-stub