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Lancôme () is a French luxury perfumes and cosmetics house that distributes products internationally. Lancôme is part of the
L'Oréal L'Oréal S.A. () is a French personal care company headquartered in Clichy, Hauts-de-Seine with a registered office in Paris. It is the world's largest cosmetics company and has developed activities in the field concentrating on hair color, sk ...
Luxury Products division, which is its parent company and offers luxury
skin care Skin care is a range of practices that support skin integrity, enhance its appearance, and relieve skin conditions. They can include nutrition, avoidance of excessive sun exposure, and appropriate use of emollients. Practices that enhance appea ...
,
fragrances An aroma compound, also known as an odorant, aroma, fragrance or flavoring, is a chemical compound that has a smell or odor. For an individual chemical or class of chemical compounds to impart a smell or fragrance, it must be sufficiently vo ...
, and makeup at higher-end prices.


History

Founded in 1935 by Guillaume d'Ornano and his business partner Armand Petitjean in France, as originally a fragrance house. The name "Lancôme" was inspired by the forest of Lancosme that lies in the Indre valley in the heart of France in the region of - the name was chosen by Guillaume's wife Elisabeth d'Ornano. The roses in the area inspired the company's symbol of the single golden rose. Lancôme launched its first five fragrances in 1935 at the
World's Fair A world's fair, also known as a universal exhibition or an expo, is a large international exhibition designed to showcase the achievements of nations. These exhibitions vary in character and are held in different parts of the world at a specif ...
in Brussels: ''Tendre Nuit'', ''Bocages'', ''Conquete'', ''Kypre'' and ''Tropiques''. Petitjean entered into the luxury skincare market, launching Nutrix, his first "all-purpose repair cream" in 1936, followed by make-up, cosmetics, and skincare products. Lancôme was acquired by L'oreal in 1964, and quickly became part of its luxury products division.


Products

The company provides fragrances, skin care, and makeup. Their most famous products include their mascaras, namely "Hypnôse", their Visionnaire Range which contains a patented ingredient, "LR 2412", aimed to improve skin texture color qualities, especially in pore reduction, fine lines and uneven skin tone. Lancôme fragrances are made in association with perfumers: Alain Astori, Annick Menardo, Daniela Roche-Andrier, Christian Biecher,
Jacques Cavallier Jacques Cavallier-Belletrud (born 24 January 1962) is a French perfumer formerly with the Swiss fragrance and flavor company Firmenich, who currently works for Louis Vuitton of the LVMH Luxury Group. He has created or collaborated in the creati ...
, Calice Becker, Pauline Zanoni, Maurice Roucel, Thierry Wasser,
Christine Nagel Christine Nagel (born 7 October 1959) is a Swiss perfumer. She has served as the in-house perfumer at Hermès since 2016. Prior to joining Hermès she created designer perfume hits like Narciso Rodriguez for Her (2003, with Francis Kurkdjian) an ...
, Armand Petitjean, Gerard Goupy,
Olivier Cresp Olivier Cresp (born 1955) is a French perfumer. Olivier Cresp was born in Grasse, France in 1955. His sister is fellow perfumer Françoise Caron. His father and grandfather both traded in the raw materials used in making perfume. Cresp has been ...
,
Harry Fremont Harry may refer to: TV shows * ''Harry'' (American TV series), a 1987 American comedy series starring Alan Arkin * ''Harry'' (British TV series), a 1993 BBC drama that ran for two seasons * ''Harry'' (talk show), a 2016 American daytime talk show ...
,
Alberto Morillas Alberto Morillas (born 1950) is a Spanish perfumer. He is a master perfumer at Swiss fragrance and flavor firm Firmenich, where his notable creations have included Calvin Klein CK One, Giorgio Armani Acqua di Giò and Marc Jacobs Daisy. He ...
, Dominique Ropion,
Olivier Polge Olivier Polge is a French perfumer. He is the house perfumer for Chanel and has created fragrances including Misia, Boy, and Chanel's No. 5 L’eau. Polge's father is perfumer Jacques Polge, who served as Chanel's perfumer for 37 years. When P ...
, Francis Kurkdjian, Robert Gonnon, Nathalie Lorson, Sophia Grojsman, and Alienor Massenet. Since 2014, the fragrance La Vie Est Belle is the best-selling fragrance in Lancôme historic market, France. In 2021, the 24h long-lasting "Lash idole mascara" has become the bestselling product and received the expert's choice beauty award.


Advertising

Despite founder Armand Petijean's assertion that Lancôme never advertise, today Lancôme is one of the top advertisers in the luxury beauty arena. Its ads can be seen in numerous publications worldwide, from ''Harper's Bazaar'' to French ''Vogue''. Lancôme's ads have been shot by the leading photographers, including Peter Lindbergh, Mario Testino, Mario Sorrenti, Nick Knight,
Steven Meisel Steven Meisel (born June 5, 1954) is an American fashion photographer, who obtained popularity and critical acclaim with his work in ''Vogue'' and ''Vogue Italia'' as well as his photographs of friend Madonna in her 1992 book, ''Sex''. He is n ...
,
Brigitte Lacombe Brigitte Lacombe (born December 23, 1950, in Alès) is a French photographer residing in New York City. In May 2009, she published a collection "Lacombe anima/persona" with her photographs covering her work from 1975 to 2008. She widely published i ...
, Patrick Demarchelier and Dusan Reljin. A 2011 publicity video was produced in Paris and featured Emma Watson, forgetting her hat in a Parisian book store and Cyril Descours, the shop assistant, returning it to her on the banks of the Seine later that evening. In 2012 Lancôme premiered a TV advertisement featuring 1930s cartoon icon
Betty Boop Betty Boop is an animated cartoon character created by Max Fleischer, with help from animators including Grim Natwick.Pointer (2017) She originally appeared in the ''Talkartoon'' and ''Betty Boop'' film series, which were produced by Fleischer ...
. Supermodel
Daria Werbowy Daria Werbowy (born 19 November 1983) is a Canadian retired fashion model born in Poland. She became a spokesmodel for the French beauty brand Lancôme in 2005. According to '' Forbes'', Werbowy has appeared on over 50 international ''Vogue'' ...
and Betty talk candidly as Betty gives Daria advice about how to find a role in her "first big film". This advertisement has been uploaded to
YouTube YouTube is a global online video platform, online video sharing and social media, social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by ...
by
Sephora Sephora is a French multinational retailer of personal care and beauty products. Featuring nearly 340 brands, along with its own private label, Sephora Collection, Sephora offers beauty products including cosmetics, skincare, body, fragrance, n ...
and has achieved more than 100000 views in 2018. In 2017, Lancôme Paris partnered with the software developer Perfect Corp. to introduce new mobile app experience allowing customers to try on makeup and make direct purchases through the app.


Spokesmodels and spokespersons

The brand is represented by actresses, global supermodels, makeup artists and perfumers. Emerging fashion designers have collaborated with the brand, including design duo Proenza Schouler, who created a dress inspired by Lancôme's Hypnôse fragrance, and
Alber Elbaz Alber Elbaz ( he, אלבר אלבז; 12 June 1961 – 24 April 2021) was an Israeli fashion designer. He was the creative director of Lanvin in Paris from 2001 until 2015, after having done stints at a number of other fashion houses, including G ...
who designed the packaging for a trio of mascaras. In 1978, at the age of eighteen, Carol Alt became the youngest model to be the face of Lancôme. Nancy Dutiel also modeled for Lancôme during this period. More recently, models Shalom Harlow,
Marie Gillain Marie Gillain O.M.W. (born 18 June 1975) is a Belgian actress. In 1996 Gillain received the Prix Romy Schneider. She is single and has two daughters, Dune (born in 2004, with musician Martin Gamet) and Vega (born in 2009, with French-Italian a ...
and
Raica Oliveira Raica Oliveira (born 22 January 1984) is a Brazilian model known for her work with numerous companies, including Emanuel Ungaro, Dior, Dolce & Gabbana, Yves Saint Laurent, ''Vogue'', Chanel, Lancôme, Victoria's Secret, Pepe Jeans, ''Sports I ...
have also been spokesmodels for Lancôme. One of Lancôme's longest-running partnerships was with actress Isabella Rossellini. Signed in 1982, Rossellini was the international face of Lancôme for 14 years. In 2016, Rossellini returned for a collaboration with the brand, more than 30 years after she became its first face.
Ukrainian Ukrainian may refer to: * Something of, from, or related to Ukraine * Something relating to Ukrainians, an East Slavic people from Eastern Europe * Something relating to demographics of Ukraine in terms of demography and population of Ukraine * So ...
-Canadian model
Daria Werbowy Daria Werbowy (born 19 November 1983) is a Canadian retired fashion model born in Poland. She became a spokesmodel for the French beauty brand Lancôme in 2005. According to '' Forbes'', Werbowy has appeared on over 50 international ''Vogue'' ...
joined the brand in 2005, and has been featured in Lancôme ads. Spanish actress and model
Inés Sastre Inés Sastre Moratón (born 21 November 1973) is a Spanish model and actress. Early life Born in Valladolid, Sastre's career started at the age of 12, when she was selected for a fast-food commercial with McDonald's. Her first movie appearance ...
has represented Lancôme as a global spokesmodel since 1996, appearing in dozens of Lancôme advertisements over the years. In September 2008, Dominican model
Arlenis Sosa Arlenis Sosa Peña (born May 7, 1989) is a Dominican Republic model. She is the current spokesmodel for Lancôme and appeared in the 2008 Victoria's Secret Fashion Show. Early life and discovery Sosa was born in Copey, a district of Pepillo Sal ...
became the spokesmodel for the brand. in 2009, Isabella Rossellini's daughter
Elettra Rossellini Wiedemann Elettra-Ingrid Rossellini Wiedemann (born July 26, 1983) is an American food editor, writer, fashion model, and socialite. She is the daughter of Italian actress and model Isabella Rossellini and Jonathan Wiedemann, an American. Her maternal gra ...
became the new face of Lancôme. In 2010,
ipsy IPSY is the largest beauty membership in the world, home to sample-size beauty subscription Glam Bag, full-size beauty subscription BoxyCharm, celeb-curated collection Icon Box, and clean, sustainable personal care subscription Refreshments. IPSY ...
founder
Michelle Phan Michelle Phan (born April 11, 1987) is an American beauty YouTuber. She is the founder and owner of the multimillion-dollar cosmetics line EM Cosmetics. Early life Michelle Phan was born on April 11, 1987, in Boston, Massachusetts. Both her pa ...
signed a deal with Lancôme. Other renowned actresses have also worked with the brand, including
Juliette Binoche Juliette Binoche (; born 9 March 1964) is a French actress and dancer. She has appeared in more than sixty feature films and has been the recipient of numerous accolades, including an Academy Award, a British Academy Film Award, a Silver Bear, ...
, Uma Thurman, Drew Barrymore, Mena Suvari, Laura Morante,
Kate Winslet Kate Elizabeth Winslet (; born 5 October 1975) is an English actress. Known for her work in independent films, particularly period dramas, and for her portrayals of headstrong and complicated women, she has received numerous accolades, incl ...
, Anne Hathaway, Julia Roberts, Penélope Cruz, Emma Watson, and currently Lily Collins, Lupita Nyong'o, and Zendaya.
Clive Owen Clive Owen (born 3 October 1964) is an English actor. He first gained recognition in the United Kingdom for playing the lead role in the ITV series '' Chancer'' from 1990 to 1991. He received critical acclaim for his work in the film '' Close ...
was the first male spokesperson for Lancôme's Men's skincare range and the fragrance Hypnôse Homme. Presently, popular south Korean Singer and Actress
Bae Suzy Bae Su-ji (; born October 10, 1994), better known as Bae Suzy, is a South Korean singer, actress and model. She was a member of the girl group Miss A under JYP Entertainment. She made her debut as an actress with television series ''Dream High ...
is the Asia Pacific Brand Ambassador and also Lancome's Global Muse.


Digital marketing in Lancôme

Digital marketing Digital marketing is the component of marketing that uses the Internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Its development duri ...
is used to build relationships with customers and interact with them on time. Lancôme targets women in their 40s and younger women have become its new target market.


Social media marketing

In 2014, Lancôme launched a marketing campaign which combines a loyalty program called 'Lancôme Elite Rewards' via
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
platforms. This program gives points as the reward to members for sharing on
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
. Members can earn points by sharing products or connecting with the brand on
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin M ...
,
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
and
Instagram Instagram is a photo and video sharing social networking service owned by American company Meta Platforms. The app allows users to upload media that can be edited with filters and organized by hashtags and geographical tagging. Posts can ...
and they will get discount while getting enough points. Through the combination of giving rewards and
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
platforms in this campaign, it would attract more engagement and word of mouth publicity that resulted in the increased effectiveness of
digital marketing Digital marketing is the component of marketing that uses the Internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Its development duri ...
in Lancôme. In 2017, Lancôme formed a partnership with Airbnb and Publicis Worldwide's luxury agency 133SH to release a new
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
campaign for promoting the new Lancôme UV expert aqua gel. This
social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
campaign aimed to reach more young female consumers.


Makeup artists

Lancôme has collaborated with several makeup artists. Fred Farrugia created 13 colour collections during his tenure as artistic makeup director (1997–2004). Lancôme has several top makeup artists representing it, Aaron De Mey and Sandy Linter. Sandy is Lancôme's "Beauty At Every Age Expert", and Aaron is Lancôme's National Artistic Director for Makeup. Aaron De Mey is no longer the Artistic Director for Lancome. Lancôme UK has recently signed Alex Babsky to be the brand's UK Make Up Ambassador. Lancôme Makeup announced in January 2015 that UK makeup artist Lisa Eldridge has been appointed as its Global Creative Director.


Controversy


Hong Kong

On 5 June 2016, Lancôme canceled a promotional concert by Hong Kong pro-democracy singer Denise Ho that was scheduled to be held on 19 June in
Sheung Wan Sheung Wan is an area in Hong Kong, located in the north-west of Hong Kong Island, between Central and Sai Ying Pun. Administratively, it is part of the Central and Western District. The name can be variously interpreted as ''Upper Dist ...
. The cancellation was due to a
boycott A boycott is an act of nonviolent, voluntary abstention from a product, person, organization, or country as an expression of protest. It is usually for moral, social, political, or environmental reasons. The purpose of a boycott is to inflict som ...
campaign launched by the
Communist Party A communist party is a political party that seeks to realize the socio-economic goals of communism. The term ''communist party'' was popularized by the title of ''The Manifesto of the Communist Party'' (1848) by Karl Marx and Friedrich Engels. A ...
-controlled ''
Global Times The ''Global Times'' () is a daily tabloid newspaper under the auspices of the Chinese Communist Party's flagship newspaper, the ''People's Daily'', commenting on international issues from a Chinese ultra-nationalistic perspective. The publi ...
'', which denigrated the Cantopop star for supposedly advocating Hong Kong and Tibet independence. Lancôme posted on
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin M ...
that Ho is not a spokesperson for the brand. The cancellation drew a heavy backlash in Hong Kong, resulting in some Lancôme shops in Hong Kong shutting down during the protests. Some Hong Kong merchants refused to accept the political pressure from the
Chinese Chinese can refer to: * Something related to China * Chinese people, people of Chinese nationality, citizenship, and/or ethnicity **''Zhonghua minzu'', the supra-ethnic concept of the Chinese nation ** List of ethnic groups in China, people of va ...
government. Listerine, another brand that Ho represents, retained the singer despite criticism from the ''Global Times'' for hiring Ho as its spokesperson. Ho ended up playing the concert without Lancôme's support.


References


External links


Lancôme online Boutique
{{DEFAULTSORT:Lancome Cosmetics companies of France French brands History of cosmetics L'Oréal brands Personal care brands