On 26 October 1992 the
London Ambulance Service started to use a new
computer-assisted dispatch (CAD) system, known as LASCAD. Poorly designed and implemented, its introduction led to significant delays in the assigning of ambulances, with anecdotal reports of 11-hour waits. Media reports at the time claimed that up to 30 people may have died as a result of the chaos, despite a lack of evidence. The then-chief executive, John Wilby, resigned shortly afterwards. This failure is often cited in case studies of poor engineering management.
See also
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List of failed and overbudget custom software projects
This is a list of notable custom software projects which have significantly failed to achieve some or all of their objectives, either temporarily or permanently, and/or have suffered from significant cost overruns. For a list of ''successful'' maj ...
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Software crisis
References
Further reading
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Custom software projects
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