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Videotelephony, also known as videoconferencing and video teleconferencing, is the two-way or multipoint reception and transmission of
audio Audio most commonly refers to sound, as it is transmitted in signal form. It may also refer to: Sound *Audio signal, an electrical representation of sound *Audio frequency, a frequency in the audio spectrum * Digital audio, representation of sou ...
and video signals by people in different locations for real time communication.McGraw-Hill Concise Encyclopedia of Engineering
Videotelephony
McGraw-Hill, 2002. Retrieved from the FreeDictionary.com website, January 9, 2010
A videophone is a telephone with a
video camera A video camera is an optical instrument that captures videos (as opposed to a movie camera, which records images on film). Video cameras were initially developed for the television industry but have since become widely used for a variety of othe ...
and video display, capable of simultaneous video and audio communication. Videoconferencing implies the use of this technology for a group or organizational meeting rather than for individuals, in a videoconference.Mulbach et al, 1995. pg. 291.
Telepresence Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance or effect of being present via telerobotics, at a place other than their true location. Telepresence requires that the user ...
may refer either to a high-quality videotelephony system (where the goal is to create the illusion that remote participants are in the same room) or to meetup technology, which can go beyond video into robotics (such as moving around the room or physically manipulating objects). Videoconferencing has also been called "visual collaboration" and is a type of groupware. While development of video-conferring started in the late 19th century, the technology only became available to the public starting in the 1930s. These early demonstrations were installed at "booths" in post offices and shown at various world expositions. It took until 1970 for AT&T to launch the first true video-conferring system, where anyone could subscribe to the service and have the technology in their home or office. Video-telephony also included "image phones" which would exchange still images between units every few seconds over conventional plain old telephone service (POTS) lines, essentially the same as
slow-scan TV Slow-scan television (SSTV) is a picture transmission method, used mainly by amateur radio operators, to transmit and receive static pictures via radio in monochrome or color. A literal term for SSTV is narrowband television. Analog broadcast te ...
. The development of advanced video codecs, more powerful
CPU A central processing unit (CPU), also called a central processor, main processor or just processor, is the electronic circuitry that executes instructions comprising a computer program. The CPU performs basic arithmetic, logic, controlling, a ...
s, and high-bandwidth Internet telecommunication services in the late 1990s allowed videophones to provide high quality low-cost colour service between users almost any place in the world where the Internet is available. Although not as widely used in everyday communications as audio-only and text communication, useful applications include sign language transmission for deaf and
speech-impaired Speech disorders or speech impairments are a type of communication disorder in which normal speech is disrupted. This can mean stuttering, lisps, etc. Someone who is unable to speak due to a speech disorder is considered mute. Speech skills ar ...
people,
distance education Distance education, also known as distance learning, is the education of students who may not always be physically present at a school, or where the learner and the teacher are separated in both time and distance. Traditionally, this usually in ...
, telemedicine, and overcoming mobility issues. It is also used in commercial and corporate settings to facilitate meetings and conferences, typically between parties that already have established relationships. News media organisations have begun to use desktop technologies like Skype to provide higher-quality audio than the cellular phone network, and video links at much lower cost than sending professional equipment or using a professional studio. More popular videotelephony technologies use the Internet rather than the traditional landline phone network, even though modern phone networks use digital packet protocols, and videotelephony software commonly runs on smartphones over digital radiotelephony networks.


History

The concept of videotelephony was first conceived in the late 1870s, both in the United States and in Europe, although the basic sciences to permit its very earliest trials would take nearly a half century to be discovered. This was first embodied in the device which came to be known as the video telephone, or videophone, and it evolved from intensive research and experimentation in several telecommunication fields, notably electrical telegraphy, telephony, radio, and television. Simple analog videophone communication could be established as early as the invention of the television. Such an antecedent usually consisted of two
closed-circuit television Closed-circuit television (CCTV), also known as video surveillance, is the use of video cameras to transmit a signal to a specific place, on a limited set of monitors. It differs from broadcast television in that the signal is not openly tr ...
systems connected via
coax cable Coaxial cable, or coax (pronounced ) is a type of electrical cable consisting of an inner conductor surrounded by a concentric conducting shield, with the two separated by a dielectric ( insulating material); many coaxial cables also have a p ...
or radio. An example of that was the German Reich Postzentralamt (post office) videotelephone network serving Berlin and several German cities via coaxial cables between 1936 and 1940. The development of videoconferencing as a subscription service started in the latter half of the 1920s in the United Kingdom and the United States, spurred notably by
John Logie Baird John Logie Baird FRSE (; 13 August 188814 June 1946) was a Scottish inventor, electrical engineer, and innovator who demonstrated the world's first live working television system on 26 January 1926. He went on to invent the first publicly demo ...
and AT&T's Bell Labs. This occurred in part, at least with AT&T, to serve as an adjunct supplementing the use of the telephone. A number of organizations believed that videotelephony would be superior to plain voice communications. Attempts at using normal telephony networks to transmit slow-scan video, such as the first systems developed by
AT&T Corporation AT&T Corporation, originally the American Telephone and Telegraph Company, is the subsidiary of AT&T Inc. that provides voice, video, data, and Internet telecommunications and professional services to businesses, consumers, and government agen ...
, first researched in the 1950s, failed mostly due to the poor picture quality and the lack of efficient video compression techniques. During the first crewed
space flight Spaceflight (or space flight) is an application of astronautics to fly spacecraft into or through outer space, either with or without humans on board. Most spaceflight is uncrewed and conducted mainly with spacecraft such as satellites in o ...
s, NASA used two radio-frequency (
UHF Ultra high frequency (UHF) is the ITU designation for radio frequencies in the range between 300 megahertz (MHz) and 3 gigahertz (GHz), also known as the decimetre band as the wavelengths range from one meter to one tenth of a meter (on ...
or VHF) video links, one in each direction. TV channels routinely use this type of videotelephony when reporting from distant locations. The news media were to become regular users of mobile links to satellites using specially equipped trucks, and much later via special satellite videophones in a briefcase. This technique was very expensive, though, and could not be used for applications such as telemedicine,
distance education Distance education, also known as distance learning, is the education of students who may not always be physically present at a school, or where the learner and the teacher are separated in both time and distance. Traditionally, this usually in ...
, and business meetings. Decades of research and development culminated in the 1970 commercial launch of AT&T's Picturephone service, available in select cities. However, the system was a commercial failure, chiefly due to consumer apathy, high subscription costs, and lack of network effect—with only a few hundred Picturephones in the world, users had extremely few contacts they could actually call, and
interoperability Interoperability is a characteristic of a product or system to work with other products or systems. While the term was initially defined for information technology or systems engineering services to allow for information exchange, a broader defi ...
with other videophone systems would not exist for decades. Very expensive videoconferencing systems continued to evolve throughout the 1980s and 1990s. Proprietary equipment, software, and network requirements gave way to standards-based technologies that were available for anyone to purchase at a reasonable cost. Only in the late 20th century with the advent of powerful
video codec A video codec is software or hardware that compresses and decompresses digital video. In the context of video compression, ''codec'' is a portmanteau of ''encoder'' and ''decoder'', while a device that only compresses is typically called an '' ...
s combined with high-speed Internet broadband and ISDN service did videotelephony become a practical technology for regular use.


Digital

Advances in video compression allowed
digital video Digital video is an electronic representation of moving visual images (video) in the form of encoded digital data. This is in contrast to analog video, which represents moving visual images in the form of analog signals. Digital video comprises ...
streams to be transmitted over the Internet, which was previously difficult due to the impractically high bandwidth requirements of
uncompressed video Uncompressed video is digital video that either has never been compressed or was generated by decompressing previously compressed digital video. It is commonly used by video cameras, video monitors, video recording devices (including general-pur ...
. To achieve
Video Graphics Array Video Graphics Array (VGA) is a video display controller and accompanying de facto graphics standard, first introduced with the IBM PS/2 line of computers in 1987, which became ubiquitous in the PC industry within three years. The term can now ...
(VGA) quality video (
480p 480p is the shorthand name for a family of video display resolutions. The p stands for progressive scan, i.e. non-interlaced. The ''480'' denotes a vertical resolution of 480 pixels, usually with a horizontal resolution of 640 pixels and 4:3 a ...
resolution and
256 colors 8-bit color graphics are a method of storing image information in a computer's memory or in an image file, so that each pixel is represented by 8 bits (1 byte). The maximum number of colors that can be displayed at any one time is 256 or 28. Color ...
) with raw uncompressed video, it would require a bandwidth of over 92
Mbps In telecommunications, data-transfer rate is the average number of bits (bitrate), characters or symbols ( baudrate), or data blocks per unit time passing through a communication link in a data-transmission system. Common data rate units are mul ...
. A common compression technique used to significantly reduce bandwidth requirements in videotelephony and videoconferencing is the discrete cosine transform (DCT), developed by Nasir Ahmed, T. Natarajan and
K. R. Rao Kamisetty Ramamohan Rao was an Indian-American electrical engineer. He was a professor of Electrical Engineering at the University of Texas at Arlington (UT Arlington). Academically known as K. R. Rao, he is credited with the co-invention of di ...
in 1973. The DCT algorithm was the basis for the first practical
video coding standard A video coding format (or sometimes video compression format) is a content representation format for storage or transmission of digital video content (such as in a data file or bitstream). It typically uses a standardized video compression algo ...
that was useful for online videoconferencing,
H.261 H.261 is an ITU-T video compression standard, first ratified in November 1988. It is the first member of the H.26x family of video coding standards in the domain of the ITU-T Study Group 16 Video Coding Experts Group (VCEG, then Specialists Gro ...
, standardised by the ITU-T in 1988, and subsequent
H.26x The Video Coding Experts Group or Visual Coding Experts Group (VCEG, also known as Question 6) is a working group of the ITU Telecommunication Standardization Sector (ITU-T) concerned with standards for compression coding of video, images, audio, ...
video coding standard A video coding format (or sometimes video compression format) is a content representation format for storage or transmission of digital video content (such as in a data file or bitstream). It typically uses a standardized video compression algo ...
s. In the 1980s,
digital telephony Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is i ...
transmission networks became possible, such as with ISDN networks, assuring a minimum
bit rate In telecommunications and computing, bit rate (bitrate or as a variable ''R'') is the number of bits that are conveyed or processed per unit of time. The bit rate is expressed in the unit bit per second (symbol: bit/s), often in conjunction ...
(usually 128 kilobits/s) for compressed video and audio transmission. During this time, there was also research into other forms of digital video and audio communication. Many of these technologies, such as the Media space, are not as widely used today as videoconferencing but were still an important area of research. The first dedicated systems started to appear as ISDN networks were expanding throughout the world. One of the first commercial videoconferencing systems sold to companies came from
PictureTel Corp. PictureTel Corporation, often shortened to PictureTel Corp., was one of the first commercial videoconferencing product companies. It achieved peak revenues of over $490 million in 1996 and 1997 and was eventually acquired by Polycom in October ...
, which had an initial public offering in November, 1984. In 1984, Concept Communication in the United States replaced the , US$100,000 computers necessary for teleconferencing, with a $12,000
circuit board A printed circuit board (PCB; also printed wiring board or PWB) is a medium used in electrical and electronic engineering to connect electronic components to one another in a controlled manner. It takes the form of a laminated sandwich struct ...
that doubled the video frame rate from 15 to 30 frames per second, and which reduced the equipment to the size of a circuit board fitting into standard personal computers. The company also secured a patent for a
codec A codec is a device or computer program that encodes or decodes a data stream or signal. ''Codec'' is a portmanteau of coder/decoder. In electronic communications, an endec is a device that acts as both an encoder and a decoder on a signal or ...
for full-motion videoconferencing, first demonstrated at
AT&T Bell Labs Nokia Bell Labs, originally named Bell Telephone Laboratories (1925–1984), then AT&T Bell Laboratories (1984–1996) and Bell Labs Innovations (1996–2007), is an American industrial research and scientific development company owned by mult ...
in 1986. Videoconferencing systems throughout the 1990s rapidly evolved from very expensive proprietary equipment, software, and network requirements to a standards-based technology readily available to the general public at a reasonable cost. Finally, in the 1990s,
Internet Protocol The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet. I ...
-based videoconferencing became possible, and more efficient video compression technologies were developed, permitting desktop, or personal computer (PC)-based videoconferencing. In 1992
CU-SeeMe CU-SeeMe is an Internet videoconferencing client. CU-SeeMe can make point to point video calls without a server or make multi-point calls through server software first called a "reflector" and later called a "conference server" or Multipoint Co ...
was developed at Cornell by Tim Dorcey et al. In 1995 the first public videoconference between North America and Africa took place, linking a technofair in San Francisco with a techno-rave and cyberdeli in Cape Town. At the
1998 Winter Olympics The 1998 Winter Olympics, officially known as the and commonly known as Nagano 1998 ( ja, 長野1998), was a winter multi-sport event held from 7 to 22 February 1998, mainly in Nagano, Japan, with some events taking place in the ...
opening ceremony in Nagano, Japan, Seiji Ozawa conducted the
Ode to Joy "Ode to Joy" ( German: , literally "To heJoy") is an ode written in the summer of 1785 by German poet, playwright, and historian Friedrich Schiller and published the following year in '' Thalia''. A slightly revised version appeared in 1808, ...
from
Beethoven's Ninth Symphony The Symphony No. 9 in D minor, Op. 125, is a choral symphony, the final complete symphony by Ludwig van Beethoven, composed between 1822 and 1824. It was first performed in Vienna on 7 May 1824. The symphony is regarded by many critics and music ...
simultaneously across five continents in near-real-time. While videoconferencing technology was initially used primarily within internal corporate communication networks, one of the first community service uses of the technology started in 1992 through a unique partnership with PictureTel and IBM, which at the time were promoting a jointly developed desktop based videoconferencing product known as the PCS/1. Over the next 15 years,
Project DIANE Project DIANE, an acronym for Diversified Information and Assistance NEtwork, was a very early videoconferencing based community service network created in the United States. DIANE was a grassroots driven regional videoconferencing consortium which ...
(Diversified Information and Assistance Network) grew to use a variety of videoconferencing platforms to create a multi-state cooperative public service and distance education network consisting of several hundred schools, libraries, science museums, zoos and parks, and many other community oriented organizations.
Kyocera is a Japanese multinational ceramics and electronics manufacturer headquartered in Kyoto, Japan. It was founded as in 1959 by Kazuo Inamori and renamed in 1982. It manufactures industrial ceramics, solar power generating systems, telecommun ...
conducted a two-year development campaign from 1997 to 1999 that resulted in the release of the VP-210 Visual Phone, the first mobile colour videophone that also doubled as a
camera phone A camera phone is a mobile phone which is able to capture photographs and often record video using one or more built-in digital cameras. It can also send the resulting image wirelessly and conveniently. The first commercial phone with color ca ...
for still photos.Kyocera visual phone VP-210, Japan, 1999
Science & Society Picture Library, retrieved August 9, 2013.
First mobile videophone introduced
CNN CNN (Cable News Network) is a multinational cable news channel headquartered in Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by t ...
.com website, May 18, 1999.
The camera phone was the same size as similar contemporary mobile phones, but sported a large camera lens and a 5 cm (2 inch) colour
TFT display A thin-film-transistor liquid-crystal display (TFT LCD) is a variant of a liquid-crystal display that uses thin-film-transistor technology to improve image qualities such as addressability and contrast. A TFT LCD is an active matrix LCD, in cont ...
capable of displaying 65,000 colors, and was able to process two video frames per second.Yegulalp, Serdar
Camera phones: A look back and forward
''
Computerworld ''Computerworld'' (abbreviated as CW) is an ongoing decades old professional publication which in 2014 "went digital." Its audience is information technology (IT) and business technology professionals, and is available via a publication website ...
'', May 11, 2012.
Videotelephony was popularized in the 2000s, via free Internet services such as Skype and iChat, web plugins supporting
H.26x The Video Coding Experts Group or Visual Coding Experts Group (VCEG, also known as Question 6) is a working group of the ITU Telecommunication Standardization Sector (ITU-T) concerned with standards for compression coding of video, images, audio, ...
video standards, and on-line telecommunication programs that promoted low cost, albeit lower quality, videoconferencing to virtually every location with an Internet connection. With the rapid improvements and popularity of the Internet, videotelephony has become widespread through the deployment of video-enabled mobile phones such as 2010's
iPhone 4 The iPhone 4 is a smartphone that was designed and marketed by Apple Inc. It is the fourth generation of the iPhone lineup, succeeding the iPhone 3GS and preceding the 4S. Following a number of notable leaks, the iPhone 4 was first unvei ...
, plus videoconferencing and computer webcams which use
Internet telephony Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet ...
. In the upper echelons of government, business, and commerce, telepresence technology, an advanced form of videoconferencing, has helped reduce the need to travel. In May 2005, the first high definition videoconferencing systems, produced by LifeSize Communications, were displayed at the
Interop Interop is an annual information technology conference organised by Informa PLC. It takes place in the US and Tokyo (Japan) each year. 2016 marked Interop's (US) 30th anniversary and throughout that time, Interop has promoted interoperability an ...
trade show in Las Vegas, Nevada, able to provide video at 30 frames per second with a 1280 by 720
display resolution The display resolution or display modes of a digital television, computer monitor or display device is the number of distinct pixels in each dimension that can be displayed. It can be an ambiguous term especially as the displayed resolution is ...
.
Polycom Poly, formerly Polycom, a part of HP Inc., is an American multinational corporation that develops video, voice and content collaboration and communication technology. Polycom was co-founded in 1990 by Brian L Hinman and Jeffrey Rodman. In 2018 ...
introduced its first high definition videoconferencing system to the market in 2006. As of the 2010s, high definition resolution for videoconferencing became a popular feature, with most major suppliers in the videoconferencing market offering it. Technological developments by videoconferencing developers in the 2010s have extended the capabilities of videoconferencing systems beyond the boardroom for use with hand-held mobile devices that combine the use of video, audio and on-screen drawing capabilities broadcasting in real time over secure networks, independent of location. Mobile collaboration systems now allow people in previously unreachable locations, such as workers on an offshore oil rig, the ability to view and discuss issues with colleagues thousands of miles away. Traditional videoconferencing system manufacturers have begun providing mobile applications as well, such as those that allow for live and still image streaming. The highest ever video call (other than those from aircraft and spacecraft) took place on May 19, 2013, when British adventurer Daniel Hughes used a smartphone with a BGAN satellite modem to make a videocall to the
BBC #REDIRECT BBC Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
from the summit of Mount Everest, at above sea level. The COVID-19 pandemic resulted in a significant increase in the use of videoconferencing. Berstein Research found that
Zoom Zoom may refer to: Technology Computing * Zoom (software), videoconferencing application * Page zooming, the ability to magnify or shrink a portion of a page on a computer display * Zooming user interface, a graphical interface allowing for image ...
added more subscribers during the first two months of 2020 alone than in the entire year 2019.
GoToMeeting GoTo Meeting (formerly GoToMeeting) is a web conferencing software by GoTo. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients, or coll ...
had a 20 percent increase in usage, according to
LogMeIn GoTo, formerly LogMeIn Inc., is a flexible-work provider of software as a service (SaaS) and cloud-based remote work tools for collaboration and IT management, with products including GoTo Connect, GoTo Resolve, Rescue, Central, and more, built ...
. UK based StarLeaf reported a 600 percent increase in national call volumes. Videoconferencing became so widespread during the pandemic that the term " Zoom fatigue" came to prominence, referring to the taxing nature of spending long periods of time on videocalls. On 21 September 2021, Facebook launched two new versions of its Portal video-calling devices, the Portal Go and Portal Plus. The new video calling devices include the first portable variety of the hardware and number of updates.


Major categories

Videotelephony can be categorized by its functionality and intended purpose, and also by its method of transmission. Videophones were the earliest form of videotelephony, dating back to initial tests in 1927 by AT&T. During the late 1930s, the post offices of several European governments established public videophone services for person-to-person communications using dual cable circuit telephone transmission technology. In the present day, standalone videophones and UMTS video-enabled mobile phones are usually used on a person-to-person basis. Videoconferencing saw its earliest use with AT&T's Picturephone service in the early 1970s. Transmissions were analog over short distances, but converted to digital forms for longer calls, again using telephone transmission technology. Popular corporate video-conferencing systems in the present day have migrated almost exclusively to digital ISDN and IP transmission modes due to the need to convey the very large amounts of data generated by their cameras and microphones. These systems are often intended for use in conference mode, that is by many people in several different locations, all of whom can be viewed by every participant at each location.
Telepresence Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance or effect of being present via telerobotics, at a place other than their true location. Telepresence requires that the user ...
systems are a newer, more advanced subset of videoconferencing systems, meant to allow higher degrees of video and audio fidelity. Such high-end systems are typically deployed in corporate settings. Mobile collaboration systems are another recent development, combining the use of video, audio, and on-screen drawing capabilities using newest generation hand-held electronic devices broadcasting over secure networks, enabling multi-party conferencing in real time, independent of location.
Proximity chat Proximity chat or spatial chat is type of internet platform that overlays video teleconferencing software on a virtual world environment, so that users can navigate freely and have conversations among small groups. Proximity chat as a genre has ev ...
is another alternative mode, focused on the flexibility of small group conversations. A more recent technology encompassing these functions is TV cams. TV cams enable people to make video "phone" calls using video calling services, like Skype on their TV, without using a PC connection. TV cams are specially designed video cameras that feed images in real time to another TV camera or other compatible computing devices like smartphones, tablets and computers. '' Webcams'' are popular, relatively low cost devices which can provide live video and audio streams via personal computers, and can be used with many software clients for both video calls and videoconferencing.Solomon Negash, Michael E. Whitman. Editors: Solomon Negash, Michael E. Whitman, Amy B. Woszczynski, Ken Hoganson, Herbert Mattord
Handbook of Distance Learning for Real-Time and Asynchronous Information Technology Education
, Idea Group Inc (IGI), 2008, p. 17, , . Note costing: "...students had the option to install a webcam on their end (a basic webcam costs about $40.00) to view the class in session."
Each of the systems has its own advantages and disadvantages, including
video quality Video quality is a characteristic of a video passed through a video transmission or processing system that describes perceived video degradation (typically, compared to the original video). Video processing systems may introduce some amount of dist ...
,
capital cost Capital costs are fixed, one-time expenses incurred on the purchase of land, buildings, construction, and equipment used in the production of goods or in the rendering of services. In other words, it is the total cost needed to bring a project to ...
, degrees of sophistication,
transmission Transmission may refer to: Medicine, science and technology * Power transmission ** Electric power transmission ** Propulsion transmission, technology allowing controlled application of power *** Automatic transmission *** Manual transmission ** ...
capacity requirements, and cost of use.


By cost and quality of service

From the least to the most expensive systems: * Web camera videophone and videoconferencing systems, either stand-alone or built-in, that serve as complements to personal computers, connected to other participants by computer and
VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet ...
networks—lowest direct cost, assuming the users already possess computers at their respective locations. Quality of service can range from low to very high, including high definition video available on the latest model webcams. A related and similar device is a TV camera which is usually small, sits on top of a TV, and can connect to it via its HDMI port, similar to how a webcam attaches to a computer via a USB port. *
Videophone Videotelephony, also known as videoconferencing and video teleconferencing, is the two-way or multipoint reception and transmission of audio and video signals by people in different locations for real time communication.McGraw-Hill Concise Ency ...
s—low to midrange cost. The earliest standalone models operated over either plain old telephone service (POTS) lines on the
PSTN The public switched telephone network (PSTN) provides infrastructure and services for public telecommunication. The PSTN is the aggregate of the world's circuit-switched telephone networks that are operated by national, regional, or local teleph ...
telephone networks or more expensive ISDN lines, while newer models have largely migrated to
Internet protocol The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet. I ...
line service for higher image resolutions and sound quality. Quality of service for standalone videophones can vary from low to high; * Huddle room or all-in-one systems —low to midrange cost, newer endpoint category based on standard videoconferencing systems, but defined by the camera, microphone(s), speakers, and codec contained in a single piece of hardware. Typically used in small to medium spaces where
beamforming Beamforming or spatial filtering is a signal processing technique used in sensor arrays for directional signal transmission or reception. This is achieved by combining elements in an antenna array in such a way that signals at particular angles ex ...
microphone arrays located in the system are sufficient, in lieu of table or ceiling microphones in closer proximity to the in room participants. Quality of service is comparable to standard videoconferencing systems, varying from moderate to high. Some manufacturers' huddle room systems do not include the codec within the soundbar shaped unit, rather only camera, microphone, and speakers. These systems are usually still classified as huddle room systems, but, like webcams, rely on a USB connection to an external device, usually a PC, to process the video codec responsibilities. Despite its name, video conferencing systems for Huddle Rooms prevent participants from huddling close together to be seen in the camera. All-in-one systems for these types of rooms range from wide angles such as 110° Horizontal field of view (FOV) to as much as 360° FOV that allow a full view of the room. * Videoconferencing systems—midrange cost, usually using multipoint control units or other bridging services to allow multiple parties on videoconference calls. Quality of service can vary from moderate to high. * Telepresence systems—highest capabilities and highest cost. Full ''high-end'' systems can involve specially built teleconference rooms to allow expansive views with very high levels of audio and video fidelity, to permit an 'immersive' videoconference. When the proper type and capacity transmission lines are provided between facilities, the quality of service reaches state-of-the-art levels.


Security concerns

Computer security experts have shown that poorly configured or inadequately supervised videoconferencing systems can permit an easy "virtual" entry by
computer hackers A security hacker is someone who explores methods for breaching defenses and exploiting weaknesses in a computer system or network. Hackers may be motivated by a multitude of reasons, such as profit, protest, information gathering, challenge ...
and criminals into company premises and corporate boardrooms.Perlroth, Nicole
Cameras May Open Up the Board Room to Hackers
, ''The New York Times'' online, January 22, 2012. A version of this article appeared in print on January 23, 2012, on page B1 of the New York edition with the headline: "Conferences Via the Net Called Risky".


Adoption

For over a century,
futurist Futurists (also known as futurologists, prospectivists, foresight practitioners and horizon scanners) are people whose specialty or interest is futurology or the attempt to systematically explore predictions and possibilities abou ...
s have envisioned a future where telephone conversations will take place as actual face-to-face encounters with video as well as audio. Sometimes it is simply not possible or practical to have face-to-face meetings with two or more people. Sometimes a telephone conversation or conference call is adequate. Other times, e-mail exchanges are adequate. However, videoconferencing adds another option, and can be considered when: * A live conversation is needed * Non-verbal (visual) information is an important component of the conversation * The parties of the conversation can't physically come to the same location * The expense or time of travel is a consideration
Bill Gates William Henry Gates III (born October 28, 1955) is an American business magnate and philanthropist. He is a co-founder of Microsoft, along with his late childhood friend Paul Allen. During his career at Microsoft, Gates held the positions ...
said in 2001 that he used videoconferencing "three or four times a year", because digital scheduling was difficult and "if the overhead is super high, then you might as well just have a face-to-face meeting". Some observers argue that three outstanding issues have prevented videoconferencing from becoming a widely adopted form of communication, despite the ubiquity of videoconferencing-capable systems.Van Meggelen, Jim
The Problem With Video Conferencing
, 2005.
* Eye contact:
Eye contact Eye contact occurs when two people look at each other's eyes at the same time. In humans, eye contact is a form of nonverbal communication and can have a large influence on social behavior. Coined in the early to mid-1960s, the term came from ...
plays a large role in conversational turn-taking, perceived attention and intent, and other aspects of group communication. While traditional telephone conversations give no eye contact cues, many videoconferencing systems are arguably worse in that they provide an incorrect impression that the remote interlocutor is avoiding eye contact. Some telepresence systems have cameras located in the screens that reduce the amount of parallax observed by the users. This issue is also being addressed through research that generates a synthetic image with eye contact using stereo reconstruction.
Telcordia Technologies iconectiv is a supplier of network planning and network management services to telecommunications providers. Known as Bellcore after its establishment in the United States in 1983 as part of the break-up of the Bell System, the company's name ...
, formerly Bell Communications Research, owns a patent for eye-to-eye videoconferencing using rear projection screens with the video camera behind it, evolved from a 1960s U.S. military system that provided videoconferencing services between the White House and various other government and military facilities. This technique eliminates the need for special cameras or image processing. * Appearance consciousness: A second psychological problem with videoconferencing is being on camera, with the video stream possibly even being recorded. The burden of presenting an acceptable on-screen appearance is not present in audio-only communication. Early studies by Alphonse Chapanis found that the addition of video actually impaired communication, possibly because of the consciousness of being on camera. * Signal latency: The information transport of digital signals in many steps need time. In a telecommunicated conversation, an increased latency (time lag) larger than about 150–300 ms becomes noticeable and is soon observed as unnatural and distracting. Therefore, next to a stable large bandwidth, a small total round-trip time is another major technical requirement for the communication channel for interactive videoconferencing.Percy, Alan
''Understanding Latency''
* Bandwidth and quality of service: In some countries, it is difficult or expensive to get a high quality connection that is fast enough for good-quality videoconferencing. Technologies such as
ADSL Asymmetric digital subscriber line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology that enables faster data transmission over copper telephone lines than a conventional voiceband modem can provide. ...
are usually provided as two separate lines (for uplink/downlink) because each has limited upload speeds and cannot upload and download simultaneously at full speed. As Internet speeds increase, higher quality and high definition videoconferencing will become more readily available. * Complexity of systems: Most users are not technically experienced and want a simple interface. In hardware systems, an unplugged cord or an unresponsive remote control is seen as a failure, contributing to a perceived unreliability. Successful systems are backed by support teams who can provide fast assistance when required. * Perceived lack of interoperability: Not all systems can readily interconnect; for example, ISDN and IP systems require a gateway. Popular software solutions cannot easily connect to hardware systems. Some systems use different standards, features, and qualities which can require additional configuration when connecting to dissimilar systems. Free software systems circumvent this limitation by making it relatively easy for a single user to communicate over multiple incompatible platforms. * Expense of commercial systems: Well-designed
telepresence Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance or effect of being present via telerobotics, at a place other than their true location. Telepresence requires that the user ...
systems require specially designed rooms which can cost hundreds of thousands of dollars to fit out their rooms with codecs, integration equipment (such as Multipoint Control Units), high fidelity sound systems, and furniture. Monthly charges may also be required for bridging services and high capacity broadband service. These are some of the reasons many organizations only use the systems internally, where there is less risk of loss of customers. An alternative for those lacking dedicated facilities is the rental of videoconferencing-equipped meeting rooms in cities around the world. Clients can book rooms and turn up for the meeting, with all technical aspects being prearranged and support being readily available if needed. The issue of eye-contact may be solved with advancing technology, including smartphones which have the screen and camera in essentially the same place. In developed countries, the near-ubiquity of smartphones, tablet computers, and computers with built-in audio and webcams removes the need for expensive dedicated hardware.


Technology


Components and types

The core technology used in a videotelephony system is digital compression of audio and video streams in real time. The hardware or software that performs compression is called a
codec A codec is a device or computer program that encodes or decodes a data stream or signal. ''Codec'' is a portmanteau of coder/decoder. In electronic communications, an endec is a device that acts as both an encoder and a decoder on a signal or ...
(coder/decoder). Compression rates of up to 1:500 can be achieved. The resulting digital stream of 1s and 0s is subdivided into labeled packets, which are then transmitted through a digital network of some kind (usually ISDN or IP). The other components required for a videoconferencing system include: * Video input: ( PTZ / 360° / Fisheye)
video camera A video camera is an optical instrument that captures videos (as opposed to a movie camera, which records images on film). Video cameras were initially developed for the television industry but have since become widely used for a variety of othe ...
, or webcam * Video output:
computer monitor A computer monitor is an output device that displays information in pictorial or textual form. A discrete monitor comprises a visual display, support electronics, power supply, housing, electrical connectors, and external user controls. The d ...
, television, or
projector A projector or image projector is an optical device that projects an image (or moving images) onto a surface, commonly a projection screen. Most projectors create an image by shining a light through a small transparent lens, but some newer typ ...
* Audio input: microphones, CD/DVD player, cassette player, or any other source of PreAmp audio outlet. * Audio output: usually loudspeakers associated with the display device or telephone * Data transfer: analog or digital telephone network,
LAN Lan or LAN may also refer to: Science and technology * Local asymptotic normality, a fundamental property of regular models in statistics * Longitude of the ascending node, one of the orbital elements used to specify the orbit of an object in spa ...
, or Internet * Computer: a data processing unit that ties together the other components, does the compressing and decompressing, and initiates and maintains the data linkage via the network. There are basically three kinds of videoconferencing and videophone systems: # Dedicated systems have all required components packaged into a single piece of equipment, usually a console with a high quality remote controlled video camera. These cameras can be controlled at a distance to pan left and right, tilt up and down, and zoom. They became known as PTZ cameras. The console contains all electrical interfaces, the control computer, and the software or hardware-based codec. Omnidirectional microphones are connected to the console, as well as a TV monitor with loudspeakers and/or a video projector. There are several types of dedicated videoconferencing devices: ## Large group videoconferencing are built-in, large, expensive devices used for large rooms such as conference rooms and auditoriums. ## Small group videoconferencing are either non-portable or portable, smaller, less expensive devices used for small meeting rooms. ## Individual videoconferencing are usually portable devices, meant for single users, and have fixed cameras, microphones, and loudspeakers integrated into the console. # Desktop systems are add-ons (hardware boards or software codec) to normal PCs and laptops, transforming them into videoconferencing devices. A range of different cameras and microphones can be used with the codec, which contains the necessary codec and transmission interfaces. Most of the desktops systems work with the
H.323 H.323 is a recommendation from the ITU Telecommunication Standardization Sector (ITU-T) that defines the protocols to provide audio-visual communication sessions on any packet network. The H.323 standard addresses call signaling and control, mu ...
standard. # WebRTC platforms use a web browser instead of dedicated
native application In computing, native software or data-formats are those that were designed to run on a particular operating system. In a more technical sense, native code is code written specifically for a certain processor. In contrast, cross-platform software ...
software. Solutions such as Adobe Connect and
Cisco WebEx Webex by Cisco is an American company that develops and sells web conferencing, videoconferencing and contact center as a service applications. It was founded as WebEx in 1995 and taken over by Cisco Systems in 2007. Its headquarters are in Sa ...
can be accessed using a URL sent by the meeting organizer, and various degrees of security can be attached to the virtual "room". Often the user must download and install a
browser extension A browser extension is a small software module for customizing a web browser. Browsers typically allow a variety of extensions, including user interface modifications, cookie management, ad blocking, and the custom scripting and styling of web ...
to enable access to the local camera and microphone and establish a connection to the meeting. But WebRTC doesn't require any special software, instead a WebRTC compliant internet browser itself provides the facilities for 1-to-1 and 1-to-many videoconferencing calls. Several enhancements to WebRTC are provided by independent vendors.


Videoconferencing modes

Videoconferencing systems use two methods to determine which video feed or feeds to display. ''Continuous Presence'' simply displays all participants at the same time, usually with the exception that the viewer either does not see their own feed, or sees their own feed in miniature. ''Voice-Activated Switch'' selectively chooses a feed to display at each endpoint, with the goal of showing the person who is currently speaking. This is done by choosing the feed (other than the viewer) which has the loudest audio input (perhaps with some filtering to avoid switching for very short-lived volume spikes). Often if no remote parties are currently speaking, the feed with the last speaker remains on the screen.


Echo cancellation

Acoustic echo cancellation Echo suppression and echo cancellation are methods used in telephony to improve voice quality by preventing echo from being created or removing it after it is already present. In addition to improving subjective audio quality, echo suppression i ...
(AEC) is a processing
algorithm In mathematics and computer science, an algorithm () is a finite sequence of rigorous instructions, typically used to solve a class of specific problems or to perform a computation. Algorithms are used as specifications for performing ...
that uses the knowledge of audio output to monitor audio input and filter from it noises that echo back after some time delay. If unattended, these echoes can be re-amplified several times, leading to problems including: * The remote party hearing their own voice coming back at them (usually significantly delayed) * Strong
reverberation Reverberation (also known as reverb), in acoustics, is a persistence of sound, after a sound is produced. Reverberation is created when a sound or signal is reflected causing numerous reflections to build up and then decay as the sound is abso ...
, which makes the voice channel useless * Howling created by feedback Echo cancellation is a processor-intensive task that usually works over a narrow range of sound delays.


Bandwidth requirements

Videophones have historically employed a variety of transmission and reception bandwidths, which can be understood as data transmission speeds. The lower the transmission/reception bandwidth, the lower the data transfer rate, resulting in a progressively limited and poorer image quality (i.e. lower resolution and/or frame rate). Data transfer rates and live video image quality are related, but are also subject to other factors such as data compression techniques. Some early videophones employed very low data transmission rates with a resulting poor video quality. ''Broadband bandwidth'' is often called "''high-speed''", because it usually has a high rate of data transmission. In general, any connection of 256 kbit/s (0.256 Mbit/s) or greater is more concisely considered broadband Internet. The International Telecommunication Union Telecommunication Standardization Sector (ITU-T) recommendation I.113 has defined broadband as a transmission capacity at 1.5 to 2Mbit/s. The Federal Communications Commission (United States) definition of broadband is 25 Mbit/s. Currently, adequate video for some purposes becomes possible at data rates lower than the ITU-T broadband definition, with rates of 768 kbit/s and 384 kbit/s used for some videoconferencing applications, and rates as low as 100 kbit/s used for videophones using H.264/MPEG-4 AVC compression protocols. The newer MPEG-4 video and audio compression format can deliver high-quality video at 2Mbit/s, which is at the low end of
cable modem A cable modem is a type of network bridge that provides bi-directional data communication via radio frequency channels on a hybrid fibre-coaxial (HFC), radio frequency over glass (RFoG) and coaxial cable infrastructure. Cable modems are primar ...
and
ADSL Asymmetric digital subscriber line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology that enables faster data transmission over copper telephone lines than a conventional voiceband modem can provide. ...
broadband performance.


Standards

The International Telecommunication Union (ITU) has three umbrellas of standards for videoconferencing: * ITU
H.320 H.320 or Narrow-band visual telephone systems and terminal equipment is an ''umbrella Recommendation'' by the ITU-T for running Multimedia (Audio/Video/Data) over ISDN based networks. The main protocols in this suite are H.221, H.230, H.242, a ...
is known as the standard for public switched telephone networks (PSTN) or videoconferencing over integrated services digital networks. While still prevalent in Europe, ISDN was never widely adopted in the United States and Canada. * ITU
H.264 Advanced Video Coding (AVC), also referred to as H.264 or MPEG-4 Part 10, is a video compression standard based on block-oriented, motion-compensated coding. It is by far the most commonly used format for the recording, compression, and distri ...
Scalable Video Coding (SVC) is a compression standard that enables videoconferencing systems to achieve highly error resilient
Internet Protocol The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet. I ...
(IP) video transmissions over the public Internet without quality-of-service enhanced lines. This standard has enabled wide scale deployment of high definition desktop videoconferencing and made possible new architectures, which reduces latency between the transmitting sources and receivers, resulting in more fluid communication without pauses. In addition, an attractive factor for IP videoconferencing is that it is easier to set up for use along with
web conferencing Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-le ...
and data collaboration. These combined technologies enable users to have a richer multimedia environment for live meetings, collaboration and presentations. * ITU V.80: videoconferencing is generally compatibilized with
H.324 H.324 is an ITU-T recommendation for voice, video and data transmission over regular analog phone lines. It uses a regular 33,600 bit/s modem for transmission, the H.263 codec for video encoding and G.723.1 for audio. H.324 standard is formal ...
standard point-to-point videotelephony over regular (POTS) phone lines. The Unified Communications Interoperability Forum (UCIF), a non-profit alliance between communications vendors, launched in May 2010. The organization's vision is to maximize the interoperability of UC based on existing standards. Founding members of UCIF include HP, Microsoft,
Polycom Poly, formerly Polycom, a part of HP Inc., is an American multinational corporation that develops video, voice and content collaboration and communication technology. Polycom was co-founded in 1990 by Brian L Hinman and Jeffrey Rodman. In 2018 ...
, Logitech/ LifeSize Communications, and Juniper Networks.


Call setup

Videoconferencing in the late 20th century was limited to the
H.323 H.323 is a recommendation from the ITU Telecommunication Standardization Sector (ITU-T) that defines the protocols to provide audio-visual communication sessions on any packet network. The H.323 standard addresses call signaling and control, mu ...
protocol (notably Cisco's SCCP implementation was an exception), but newer videophones often use SIP, which is often easier to set up in home networking environments. It is a text-based protocol, incorporating many elements of the Hypertext Transfer Protocol (HTTP) and the
Simple Mail Transfer Protocol The Simple Mail Transfer Protocol (SMTP) is an Internet standard communication protocol for electronic mail transmission. Mail servers and other message transfer agents use SMTP to send and receive mail messages. User-level email clients typical ...
(SMTP). H.323 is still used, but more commonly for business videoconferencing, while SIP is more commonly used in personal consumer videophones. A number of call-setup methods based on instant messaging protocols such as Skype also now provide video. Another protocol used by videophones is
H.324 H.324 is an ITU-T recommendation for voice, video and data transmission over regular analog phone lines. It uses a regular 33,600 bit/s modem for transmission, the H.263 codec for video encoding and G.723.1 for audio. H.324 standard is formal ...
, which mixes call setup and video compression. Videophones that work on regular phone lines typically use H.324, but the bandwidth is limited by the modem to around 33 kbit/s, limiting the video quality and frame rate. A slightly modified version of H.324 called
3G-324M 3G-324M is the 3GPP umbrella protocol for video telephony in 3G mobile networks. The 3G-324M protocol operates over an established circuit switched connection between two communicating peers. 3G-324M is an umbrella specification to enable conve ...
defined by 3GPP is also used by some cellphones that allow video calls, typically for use only in UMTS networks. IMTC
IMTC Press Coverage
, International Multimedia Telecommunications Consortium (IMTC), April 1, 2001 to November 16, 2004.
There is also
H.320 H.320 or Narrow-band visual telephone systems and terminal equipment is an ''umbrella Recommendation'' by the ITU-T for running Multimedia (Audio/Video/Data) over ISDN based networks. The main protocols in this suite are H.221, H.230, H.242, a ...
standard, which specified technical requirements for narrow-band visual telephone systems and terminal equipment, typically for videoconferencing and videophone services. It applied mostly to dedicated circuit-based switched network (point-to-point) connections of moderate or high bandwidth, such as through the medium-bandwidth ISDN digital phone protocol or a fractionated high bandwidth T1 lines. Modern products based on H.320 standard usually support also H.323 standard. The IAX2 protocol also supports videophone calls natively, using the protocol's own capabilities to transport alternate media streams. A few hobbyists obtained the Nortel 1535 Color SIP Videophone cheaply in 2010 as surplus after Nortel's bankruptcy and deployed the sets on the
Asterisk (PBX) Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication e ...
platform. While additional software is required to patch together multiple video feeds for conference calls or convert between dissimilar video standards, SIP calls between two identical handsets within the same PBX were relatively straightforward.


Conferencing layers

The components within a videoconferencing system can be divided up into several different layers: User Interface, Conference Control, Control or Signaling Plane, and Media Plane. Videoconferencing User Interfaces (VUI) can be either graphical or voice-responsive. Many in the industry have encountered both types of interface, and normally a graphical interface is encountered on a computer. User interfaces for conferencing have a number of different uses; they can be used for scheduling, setup, and making a videocall. Through the user interface the administrator is able to control the other three layers of the system. Conference Control performs resource allocation, management, and routing. This layer along with the User Interface creates meetings (scheduled or unscheduled) or adds and removes participants from a conference. Control (Signaling) Plane contains the stacks that signal different endpoints to create a call and/or a conference. Signals can be, but aren't limited to,
H.323 H.323 is a recommendation from the ITU Telecommunication Standardization Sector (ITU-T) that defines the protocols to provide audio-visual communication sessions on any packet network. The H.323 standard addresses call signaling and control, mu ...
and Session Initiation Protocol (SIP) Protocols. These signals control incoming and outgoing connections as well as session parameters. The Media Plane controls the audio and video mixing and streaming. This layer manages Real-Time Transport Protocols, User Datagram Packets (UDP) and Real-Time Transport Control Protocol (RTCP). The RTP and UDP normally carry information such the payload type which is the type of codec, frame rate, video size, and many others. RTCP on the other hand acts as a quality control Protocol for detecting errors during streaming.


Multipoint control

Simultaneous videoconferencing among three or more remote points is possible in a hardware-based system by means of a Multipoint Control Unit (MCU). This is a bridge that interconnects calls from several sources (in a similar way to the audio conference call). All parties call the MCU, or the MCU can also call the parties which are going to participate, in sequence. There are MCU bridges for IP and ISDN-based videoconferencing. There are MCUs which are pure software, and others which are a combination of hardware and software. An MCU is characterised according to the number of simultaneous calls it can handle, its ability to conduct transposing of data rates and protocols, and features such as Continuous Presence, in which multiple parties can be seen on-screen at once. MCUs can be stand-alone hardware devices, or they can be embedded into dedicated videoconferencing units. The MCU consists of two logical components: # A single multipoint controller (MC), and # Multipoint Processors (MP), sometimes referred to as the mixer. The MC controls the conferencing while it is active on the signaling plane, which is simply where the system manages conferencing creation, endpoint signaling and in-conferencing controls. This component negotiates parameters with every endpoint in the network and controls conferencing resources. While the MC controls resources and signaling negotiations, the MP operates on the media plane and receives media from each endpoint. The MP generates output streams from each endpoint and redirects the information to other endpoints in the conference. Some systems are capable of multipoint conferencing with no MCU, stand-alone, embedded or otherwise. These use a standards-based H.323 technique known as "decentralized multipoint", where each station in a multipoint call exchanges video and audio directly with the other stations with no central "manager" or other bottleneck. The advantages of this technique are that the video and audio will generally be of higher quality because they don't have to be relayed through a central point. Also, users can make ad hoc multipoint calls without any concern for the availability or control of an MCU. This added convenience and quality comes at the expense of some increased network bandwidth, because every station must transmit to every other station directly.


Cloud storage

Cloud-based videoconferencing can be used without the hardware generally required by other videoconferencing systems, and can be designed for use by
SMEs Superconducting magnetic energy storage (SMES) systems store energy in the magnetic field created by the flow of direct current in a superconducting coil which has been cryogenically cooled to a temperature below its superconducting critical ...
, or larger international or multinational corporations like Facebook. Cloud-based systems can handle either 2D or 3D video broadcasting. Cloud-based systems can also implement mobile calls, VOIP, and other forms of video calling. They can also come with a video recording function to archive past meetings.


Impact

High speed Internet connectivity has become more widely available and affordable, as has good-quality video capture and display hardware. Consequently, personal videoconferencing systems based on webcams, personal computer systems, software compression, and the Internet have become progressively more affordable by the general public. The availability of freeware (often as part of
chat program Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Ther ...
s) has made software based videoconferencing accessible to many. The widest deployment of videotelephony now occurs in mobile phones. Nearly all mobile phones supporting UMTS networks can work as videophones using their internal cameras and are able to make video calls wirelessly to other UMTS users anywhere. As of the second quarter of 2007, there are over 131 million UMTS users (and hence potential videophone users), on 134 networks in 59 countries. Mobile phones can also use broadband wireless Internet, whether through the cell phone network or over a local Wi-Fi connection, along with software-based videophone apps to make calls to any video-capable Internet user, whether mobile or fixed. Deaf, hard-of-hearing, and
mute Muteness is a speech disorder in which a person lacks the ability to speak. Mute or the Mute may also refer to: Arts and entertainment Film and television * ''Mute'' (2005 film), a short film by Melissa Joan Hart * ''Mute'' (2018 film), a scien ...
individuals have a particular role in the development of affordable high-quality videotelephony as a means of communicating with each other in sign language. Unlike Video Relay Service, which is intended to support communication between a caller using sign language and another party using spoken language, videoconferencing can be used directly between two deaf signers. Videophones are increasingly used in the provision of telemedicine to the elderly, disabled, and to those in remote locations, where the ease and convenience of quickly obtaining diagnostic and consultative medical services are readily apparent.Videophone Scheme Could Provide 'Virtual Care' for Elderly Residents
, Aberdeen Press & Journal (UK), published in Europe Intelligence Wire, 13 November 2006, retrieved 2009-04-14;
In one single instance quoted in 2006: "A nurse-led clinic at Letham has received positive feedback on a trial of a video-link which allowed 60
pensioner A pensioner is a person who receives a pension, most commonly because of retirement from the workforce. This is a term typically used in the United Kingdom (along with OAP, initialism of old-age pensioner), Ireland and Australia where someone of ...
s to be assessed by medics without travelling to a doctor's office or medical clinic." A further improvement in telemedical services has been the development of new technology incorporated into special videophones to permit remote diagnostic services, such as
blood sugar Glycaemia, also known as blood sugar level, blood sugar concentration, or blood glucose level is the measure of glucose concentrated in the blood of humans or other animals. Approximately 4 grams of glucose, a simple sugar, is present in the bl ...
level, blood pressure, and
vital signs Vital signs (also known as vitals) are a group of the four to six most crucial medical signs that indicate the status of the body's vital (life-sustaining) functions. These measurements are taken to help assess the general physical health of a p ...
monitoring. Such units are capable of relaying both regular audio-video plus medical data over either standard (POTS) telephone or newer
broadband In telecommunications, broadband is wide bandwidth data transmission which transports multiple signals at a wide range of frequencies and Internet traffic types, that enables messages to be sent simultaneously, used in fast internet connections. ...
lines."Motion Media Unveils Two New Healthcare Videophones—CareStation 156s and CareStation 126s", Business Wire, May 3, 2004. Videotelephony has also been deployed in corporate
teleconferencing A teleconference is the live exchange of information among several people remote from one another but linked by a telecommunications system. Terms such as audio conferencing, telephone conferencing and phone conferencing are also sometimes used t ...
, also available through the use of public access videoconferencing rooms. A higher level of videoconferencing that employs advanced telecommunication technologies and high-resolution displays is called ''
telepresence Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance or effect of being present via telerobotics, at a place other than their true location. Telepresence requires that the user ...
''. Today the principles, if not the precise mechanisms, of a videophone are employed by many users worldwide in the form of webcam videocalls using personal computers, with inexpensive webcams, microphones, and free videocalling
Web client A web browser is application software for accessing websites. When a user requests a web page from a particular website, the browser retrieves its files from a web server and then displays the page on the user's screen. Browsers are used on ...
programs. Thus an activity that was disappointing as a separate service has found a niche as a minor feature in software products intended for other purposes. According to Juniper Research, smartphone videophone users will reach 29 million by 2015 globally.Smartphone Video Call Users to reach 29 million by 2015 Globally, finds Juniper Research
A study conducted by Pew Research in 2010, revealed that 7% of Americans have made a mobile video call.


Government and law

In the United States, videoconferencing has allowed testimony to be used for an individual who is unable or prefers not to attend the physical legal settings or would be subjected to severe psychological stress in doing so, however, there is a controversy on the use of testimony by foreign or unavailable witnesses via video transmission, regarding the violation of the Confrontation Clause of the Sixth Amendment of the U.S. Constitution. In a military investigation in North Carolina, Afghan witnesses have testified via videoconferencing. In
Hall County, Georgia Hall County is a county located in the north central portion of the U.S. state of Georgia. As of the 2020 census, the population was 203,136, up from 179,684 at the 2010 census. The county seat is Gainesville. The entirety of Hall County com ...
, videoconferencing systems are used for initial court appearances. The systems link jails with court rooms, reducing the expenses and security risks of transporting prisoners to the courtroom. The U.S. Social Security Administration (SSA), which oversees the world's largest administrative judicial system under its
Office of Disability Adjudication and Review The United States Social Security Administration (SSA) is an independent agency of the U.S. federal government that administers Social Security, a social insurance program consisting of retirement, disability and survivor benefits. To qualify for ...
(ODAR),U.S. Social Security Administration
New National Hearing Centre
has made extensive use of videoconferencing to conduct hearings at remote locations. In Fiscal Year (FY) 2009, the U.S. Social Security Administration (SSA) conducted 86,320 videoconferenced hearings, a 55% increase over FY 2008. In August 2010, the SSA opened its fifth and largest videoconferencing-only National Hearing Center (NHC), in St. Louis, Missouri. This continues the SSA's effort to use video hearings as a means to clear its substantial hearing backlog. Since 2007, the SSA has also established NHCs in
Albuquerque Albuquerque ( ; ), ; kee, Arawageeki; tow, Vakêêke; zun, Alo:ke:k'ya; apj, Gołgéeki'yé. abbreviated ABQ, is the most populous city in the U.S. state of New Mexico. Its nicknames, The Duke City and Burque, both reference its founding in ...
, New Mexico,
Baltimore Baltimore ( , locally: or ) is the most populous city in the U.S. state of Maryland, fourth most populous city in the Mid-Atlantic, and the 30th most populous city in the United States with a population of 585,708 in 2020. Baltimore was ...
, Maryland,
Falls Church Falls Church is an independent city in the Commonwealth of Virginia. As of the 2020 census, the population was 14,658. Falls Church is included in the Washington metropolitan area. Taking its name from The Falls Church, an 18th-century Churc ...
, Virginia, and Chicago.


Education

Videoconferencing provides students with the chance to learn by participating in two-way communication forums. Because it is live, videotelephony allows teachers to access remote or otherwise isolated learners. Students from diverse communities and backgrounds can come together to learn about one another through practices known as telecollaboration(in foreign language education) and
virtual exchange Virtual exchange (also referred to as telecollaboration or online intercultural exchange among other names) is an instructional approach or practice for language learning. It broadly refers to the "notion of 'connecting' language learners in pedago ...
, although
language barrier A language barrier is a figurative phrase used primarily to refer to linguistic barriers to communication, i.e. the difficulties in communication experienced by people or groups originally speaking different languages, or even dialects in some ...
s will continue to be present. Such students are able to explore, communicate, analyze, and share information and ideas with one another. Through videoconferencing, students can visit other parts of the world, including museums and other cultural and educational sites. Such virtual field trips can provide enriched learning opportunities to students, especially those who are geographically isolated or economically disadvantaged. Small schools can use these technologies to pool resources and provide courses, such as in foreign languages, which could not otherwise be offered. Some benefits that videoconferencing can provide to education include: * faculty members keeping in touch with classes while attending conferences; * faculty members attending conferences 'virtually' * guest lecturers brought in classes from other institutions; * researchers collaborating with colleagues at other institutions on a regular basis without loss of time due to travel; * schools with multiple campuses collaborating and sharing professors; * schools from two separate nations engaging in cross-cultural exchanges; * faculty members participating in thesis defenses at other institutions; * administrators on tight schedules collaborating on budget preparation from different parts of campus; * faculty committee auditioning scholarship candidates; * researchers answering questions about grant proposals from agencies or review committees; * alternative enrollment structures to purely in-person attendance; * student interviews with employers in other cities, and *
teleseminar Teleseminars are used to provide information, training, or promote or sell products to group of people interested in a particular topic. They are similar to traditional seminars, in content and purpose, but they are given over a teleconference or br ...
s.


Medicine and health

Videoconferencing is a highly useful technology for real time telemedicine and
telenursing Telenursing refers to the use of information technology in the provision of nursing services whenever physical distance exists between patient and nurse, or between any number of nurses. As a field, it is part of telemedicine, and has many points ...
applications, such as diagnosis, consulting, prevention, treatment, and transmission of medical images. With videoconferencing, patients may contact nurses and physicians in
emergency An emergency is an urgent, unexpected, and usually dangerous situation that poses an immediate risk to health, life, property, or environment and requires immediate action. Most emergencies require urgent intervention to prevent a worsening ...
or routine situations; physicians and other
paramedical A paramedic is a registered healthcare professional who works autonomously across a range of health and care settings and may specialise in clinical practice, as well as in education, leadership, and research. Not all ambulance personnel are p ...
professionals can discuss cases across large distances. Rural areas can use this technology for diagnostic purposes, thus saving lives and making more efficient use of health care money. For example, a rural medical center in Ohio used videoconferencing to successfully cut the number of transfers of sick infants to a hospital away. This had previously cost nearly $10,000 per transfer. Special peripherals such as microscopes fitted with
digital camera A digital camera is a camera that captures photographs in digital memory. Most cameras produced today are digital, largely replacing those that capture images on photographic film. Digital cameras are now widely incorporated into mobile devices ...
s, videoendoscopes,
medical ultrasound Medical ultrasound includes diagnostic techniques (mainly medical imaging, imaging techniques) using ultrasound, as well as therapeutic ultrasound, therapeutic applications of ultrasound. In diagnosis, it is used to create an image of internal ...
imaging devices,
otoscope An otoscope or auriscope is a medical device which is used to look into the ears. Health care providers use otoscopes to screen for illness during regular check-ups and also to investigate ear symptoms. An otoscope potentially gives a view of ...
s, etc., can be used in conjunction with videoconferencing equipment to transmit data about a patient. Recent developments in mobile collaboration on hand-held mobile devices have also extended video-conferencing capabilities to locations previously unreachable, such as a remote community, long-term care facility, or a patient's home.


Business

Videoconferencing can enable individuals in distant locations to participate in meetings on short notice, with time and money savings. Technology such as
VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet ...
can be used in conjunction with desktop videoconferencing to enable low-cost face-to-face business meetings without leaving the desk, especially for businesses with widespread offices. The technology is also used for remote work. One research report based on a sampling of 1,800 corporate employees showed that, as of June 2010, 54% of the respondents with access to videoconferencing used it "all of the time" or "frequently".By Alison Diane, InformationWeek.
Executives Demand Communications Arsenal
." September 30, 2010. Retrieved October 5, 2010.
How We Work: Communication Trends of Business Professionals
, Plantronics Inc., 2010. Retrieved October 13, 2010.
Intel Corporation have used videoconferencing to reduce both costs and environmental impacts of its business operations.E. Curry, B. Guyon, C. Sheridan, and B. Donnellan
"Developing a Sustainable IT Capability: Lessons From Intel's Journey"
MIS Quarterly Executive, vol. 11, no. 2, pp. 61–74, 2012.
Videoconferencing is also currently being introduced on online networking websites, in order to help businesses form profitable relationships quickly and efficiently without leaving their place of work. This has been leveraged by banks to connect busy banking professionals with customers in various locations using video banking technology. Videoconferencing on hand-held mobile devices ( mobile collaboration technology) is being used in industries such as manufacturing, energy, healthcare, insurance, government, and public safety. Live, visual interaction removes traditional restrictions of distance and time, often in locations previously unreachable, such as a manufacturing plant floor thousands of miles away. In the increasingly
globalized Globalization, or globalisation (Commonwealth English; see spelling differences), is the process of interaction and integration among people, companies, and governments worldwide. The term ''globalization'' first appeared in the early 20t ...
film industry The film industry or motion picture industry comprises the technological and commercial institutions of filmmaking, i.e., film production companies, film studios, cinematography, animation, film production, screenwriting, pre-production, pos ...
, videoconferencing has become useful as a method by which creative talent in many different locations can collaborate closely on the complex details of film production. For example, for the 2013 award-winning animated film '' Frozen'', Burbank-based
Walt Disney Animation Studios Walt Disney Animation Studios (WDAS), sometimes shortened to Disney Animation, is an American animation studio that creates animated features and short films for The Walt Disney Company. The studio's current production logo features a scene fro ...
hired the New York City-based husband-and-wife songwriting team of
Robert Lopez Robert Lopez (born February 23, 1975) is an American songwriter for musicals, best known for co-creating ''The Book of Mormon'' and ''Avenue Q'', and for co-writing the songs featured in the Disney computer-animated films '' Frozen'', its seque ...
and
Kristen Anderson-Lopez Kristen Anderson-Lopez (born March 21, 1972) is an American songwriter and lyricist known for co-writing the songs for the 2013 computer-animated musical film '' Frozen'' and its 2019 sequel ''Frozen II'' with her husband Robert Lopez. The couple ...
to write the songs, which required two-hour-long transcontinental videoconferences nearly every weekday for about 14 months. With the development of lower-cost endpoints, the integration of video cameras into personal computers and mobile devices, and software applications such as FaceTime, Skype, Teams and Zoom, videoconferencing has changed from just a business-to-business offering to include business-to-consumer (and consumer-to-consumer) use. Although videoconferencing has frequently proven its value, research has shown that some non-managerial employees prefer not to use it due to several factors, including anxiety. Some such anxieties can often be avoided if managers use the technology as part of the normal course of business. Remote workers can also adopt certain behaviors and best practices to stay connected with their co-workers and company. Researchers also find that attendees of business and medical videoconferences must work harder to interpret information delivered during a conference than they would if they attended face-to-face. They recommend that those coordinating videoconferences make adjustments to their conferencing procedures and equipment.


Press

The concept of press videoconferencing was developed in October 2007 by the PanAfrican Press Association (APPA), a Paris France-based non-governmental organization, to allow African journalists to participate in international
press conferences A press conference or news conference is a media event in which notable individuals or organizations invite journalists to hear them speak and ask questions. Press conferences are often held by politicians, corporations, non-governmental orga ...
on developmental and
good governance Good governance is the process of measuring how public institutions conduct public affairs and manage public resources and guarantee the realization of human rights in a manner essentially free of abuse and corruption and with due regard for th ...
issues. Press videoconferencing permits international press conferences via videoconferencing over the Internet. Journalists can participate on an international press conference from any location, without leaving their offices or countries. They need only be seated by a computer connected to the Internet in order to ask their questions. In 2004, the International Monetary Fund introduced the Online Media Briefing Center, a password-protected site available only to professional journalists. The site enables the IMF to present press briefings globally and facilitates direct questions to briefers from the press. The site has been copied by other international organizations since its inception. More than 4,000 journalists worldwide are currently registered with the IMF.


Sign language

One of the first demonstrations of the ability for telecommunications to help sign language users communicate with each other occurred when
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile te ...
's
videophone Videotelephony, also known as videoconferencing and video teleconferencing, is the two-way or multipoint reception and transmission of audio and video signals by people in different locations for real time communication.McGraw-Hill Concise Ency ...
(trademarked as the "Picturephone") was introduced to the public at the
1964 New York World's Fair The 1964–1965 New York World's Fair was a world's fair that held over 140 pavilions and 110 restaurants, representing 80 nations (hosted by 37), 24 US states, and over 45 corporations with the goal and the final result of building exhibits or ...
—two deaf users were able to communicate freely with each other between the fair and another city. Various universities and other organizations, including British Telecom's Martlesham facility, have also conducted extensive research on signing via videotelephony. New Scientist
Telephones Come To Terms With Sign Language
, New Scientist, 19 August 1989, Vol.123, Iss.No.1678, pp.31.
Whybray, M.W
Moving Picture Transmission at Low Bitrates for Sign Language Communication
, Martlesham, England: British Telecom Laboratories, 1995.
The use of sign language via videotelephony was hampered for many years due to the difficulty of its use over slow analogue copper phone lines, coupled with the high cost of better quality ISDN (data) phone lines. Those factors largely disappeared with the introduction of more efficient and powerful
video codec A video codec is software or hardware that compresses and decompresses digital video. In the context of video compression, ''codec'' is a portmanteau of ''encoder'' and ''decoder'', while a device that only compresses is typically called an '' ...
s and the advent of lower cost high-speed ISDN data and IP (Internet) services in the 1990s.


21st-century improvements

Significant improvements in video call quality of service for the deaf occurred in the United States in 2003 when Sorenson Media Inc. (formerly Sorenson Vision Inc.), a video compression software coding company, developed its VP-100 model stand-alone
videophone Videotelephony, also known as videoconferencing and video teleconferencing, is the two-way or multipoint reception and transmission of audio and video signals by people in different locations for real time communication.McGraw-Hill Concise Ency ...
specifically for the deaf community. It was designed to output its video to the user's television in order to lower the cost of acquisition, and to offer remote control and a powerful video compression codec for unequaled video quality and ease of use with video relay services. Favourable reviews quickly led to its popular usage at educational facilities for the deaf, and from there to the greater deaf community. Fitzgerald, Thomas J
For the Deaf, Communication Without the Wait
The New York Times, December 18, 2003.
Coupled with similar high-quality videophones introduced by other electronics manufacturers, the availability of high speed Internet, and sponsored video relay services authorized by the U.S. Federal Communications Commission in 2002, VRS services for the deaf underwent rapid growth in that country. Using such video equipment in the present day, the deaf, hard-of-hearing, and speech-impaired can communicate between themselves and with hearing individuals using sign language. The United States and several other countries compensate companies to provide "Video Relay Services" (VRS). Telecommunication equipment can be used to talk to others via a sign language interpreter, who uses a conventional telephone at the same time to communicate with the deaf person's party. Video equipment is also used to do on-site sign language translation via Video Remote Interpreting (VRI). The relatively low cost and widespread availability of 3G mobile phone technology with video calling capabilities have given deaf and speech-impaired users a greater ability to communicate with the same ease as others. Some wireless operators have even started free sign language gateways. Sign language interpretation services via VRS or by VRI are useful in the present day where one of the parties is deaf,
hard-of-hearing Hearing loss is a partial or total inability to hear. Hearing loss may be present at birth or acquired at any time afterwards. Hearing loss may occur in one or both ears. In children, hearing problems can affect the ability to acquire spoken ...
, or speech-impaired (mute). In such cases the interpretation flow is normally within the same principal language, such as French Sign Language (LSF) to spoken French, Spanish Sign Language (LSE) to spoken Spanish,
British Sign Language British Sign Language (BSL) is a sign language used in the United Kingdom (UK), and is the first or preferred language among the Deaf community in the UK. Based on the percentage of people who reported 'using British Sign Language at home' on ...
(BSL) to spoken English, and
American Sign Language American Sign Language (ASL) is a natural language that serves as the predominant sign language of Deaf communities in the United States of America and most of Anglophone Canada. ASL is a complete and organized visual language that is express ...
(ASL) also to spoken English (since BSL and ASL are completely distinct from each other),
German Sign Language German Sign Language or Deutsche Gebärdensprache (DGS), is the sign language of the deaf community in Germany, Luxembourg and in the German-speaking community of Belgium. It is unclear how many use German Sign Language as their main language; G ...
(DGS) to spoken German, and so on. Multilingual
sign language interpreter Interpreting is a translational activity in which one produces a first and final target-language output on the basis of a one-time exposure to an expression in a source language. The most common two modes of interpreting are simultaneous inter ...
s, who can also translate as well across principal languages (such as a multilingual interpreter interpreting a call from a deaf person using ASL to reserve a hotel room at a hotel in the Dominican Republic whose staff speaks Spanish only, therefore the interpreter has to use ASL, spoken Spanish, and spoken English to facilitate the call for the deaf person), are also available, albeit less frequently. Such activities involve considerable mental processing efforts on the part of the translator, since sign languages are distinct natural languages with their own construction, semantics and syntax, different from the aural version of the same principal language. With video interpreting, sign language interpreters work remotely with live video and
audio Audio most commonly refers to sound, as it is transmitted in signal form. It may also refer to: Sound *Audio signal, an electrical representation of sound *Audio frequency, a frequency in the audio spectrum * Digital audio, representation of sou ...
feeds, so that the interpreter can see the deaf or mute party, and converse with the hearing party, and vice versa. Much like telephone interpreting, video interpreting can be used for situations in which no on-site
interpreters Interpreting is a translational activity in which one produces a first and final target-language output on the basis of a one-time exposure to an expression in a source language. The most common two modes of interpreting are simultaneous inter ...
are available. However, video interpreting cannot be used for situations in which all parties are speaking via telephone alone. VRS and VRI interpretation requires all parties to have the necessary equipment. Some advanced equipment enables interpreters to control the video camera remotely, in order to
zoom Zoom may refer to: Technology Computing * Zoom (software), videoconferencing application * Page zooming, the ability to magnify or shrink a portion of a page on a computer display * Zooming user interface, a graphical interface allowing for image ...
in and out or to point the camera toward the party that is signing.


Comparison of Sign Language communication tools


Descriptive names and terminology

The name "videophone" never became as standardized as its earlier counterpart "telephone", resulting in a variety of names and terms being used worldwide, and even within the same region or country. Videophones are also known as "video phones", "videotelephones" (or "video telephones") and often by an early trademarked name ''Picturephone'', which was the world's first commercial videophone produced in volume. The compound name "videophone" slowly entered into general use after 1950,Videophone definition
, Merriam-Webster Online. Retrieved April 13, 2009
although "video telephone" likely entered the lexicon earlier after ''video'' was coined in 1935.Video definition
, Online Etymology Dictionary
''Videophone calls'' (also: ''videocalls'', ''video chat'') as well as ''Skype'' and ''Skyping'' in verb formHowell, Peter
The Lasting Appeal of 2001: A Space Odyssey
, '' Toronto Star'' website, November 1, 2014; also published in print as "Forever 2001: Why Stanley Kubrick's Sci-Fi Masterpience Is More Popular Now Than In 1968", November 1, 2014, p. E1, E10. Retrieved November 2, 2014 from TheStar.com. Quote: "Public esteem and critical estimation of 2001 has grown steadily ever since, even as the title date has come and gone with very few of its far-out advancements having been realized—although... innovations like iPads and Skyping have finally caught up with Kubrick's view of future living. 001 actorLockwood marvels at how he's now able to Skype his wife and daughter, just as he does his movie parents in the space-to-Earth communication scene in 2001."
differ from videoconferencing in that they expect to serve individuals, not groups. However that distinction has become increasingly blurred with technology improvements such as increased bandwidth and sophisticated
software client In computing, a client is a piece of computer hardware or software that accesses a service made available by a server as part of the client–server model of computer networks. The server is often (but not always) on another computer system, i ...
s that can allow for multiple parties on a call. In general everyday usage the term ''videoconferencing'' is now frequently used instead of ''videocall'' for point-to-point calls between two units. Both videophone calls and videoconferencing are also now commonly referred to as a ''video link''. '' Webcams'' are popular, relatively low-cost devices which can provide live video and audio streams via personal computers, and can be used with many software clients for both video calls and videoconferencing. A '' videoconference system'' is generally higher cost than a videophone and deploys greater capabilities. A ''videoconference'' (also known as a ''videoteleconference'') allows two or more locations to communicate via live, simultaneous two-way video and audio transmissions. This is often accomplished by the use of a multipoint control unit (a centralized distribution and call management system) or by a similar non-centralized multipoint capability embedded in each videoconferencing unit. Again, technology improvements have circumvented traditional definitions by allowing multiple party videoconferencing via web-based applications. A '' telepresence system'' is a high-end videoconferencing system and service usually employed by enterprise-level corporate offices. Telepresence conference rooms use state-of-the art room designs, video cameras, displays, sound-systems and processors, coupled with high-to-very-high capacity bandwidth transmissions. Typical uses of the various technologies described above include calling one-to-one or conferencing one-to-many or many-to-many for personal, business, educational, deaf Video Relay Service and tele-medical, diagnostic and rehabilitative purposes. USA Today. ''"Video Chat Growing by Light-Year Leaps''", '' USA Today'', March 31, 2010, p. L01d. personal videocalls to inmates incarcerated in penitentiaries, and videoconferencing to resolve airline engineering issues at maintenance facilities, are being created or evolving on an ongoing basis. Other names for ''videophone'' that have been used in English are: ''Viewphone'' (the
British Telecom BT Group plc ( trading as BT and formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, bro ...
equivalent to AT&T's Picturephone), and ''visiophone'', a common French translation that has also crept into limited English usage, as well as over twenty less common names and expressions. Latin-based translations of ''videophone'' in other languages include ''vidéophone'' (French), ''Bildtelefon'' (German), ''videotelefono'' (Italian), both ''videófono'' and ''videoteléfono'' (Spanish), both ''beeldtelefoon'' and ''videofoon'' (Dutch), and ''videofonía'' (Catalan). A ''telepresence robot'' (also
telerobotics Telerobotics is the area of robotics concerned with the control of semi-autonomous robots from a distance, chiefly using television, wireless networks (like Wi-Fi, Bluetooth and the Deep Space Network) or tethered connections. It is a combinatio ...
) is a robotically controlled and motorized videoconferencing display to help give a better sense of remote physical presence for communication and collaboration in an office, home, school, etc. when one cannot be there in person. The robotic avatar device can move about and look around at the command of the remote person it represents.


Popular culture

In
science fiction Science fiction (sometimes shortened to Sci-Fi or SF) is a genre of speculative fiction which typically deals with imaginative and futuristic concepts such as advanced science and technology, space exploration, time travel, parallel univers ...
literature, names commonly associated with videophones include "telephonoscope", "telephote", ''viewphone'', ''vidphone'', ''vidfone'', and ''visiphone''. The first example was probably the cartoon "Edison's Telephonoscope" by George du Maurier in ''Punch'' 1878. In «In the year 2889», published 1889, the French author Jules Verne predicts that «''The transmission of speech is an old story; the transmission of images by means of sensitive mirrors connected by wires is a thing but of yesterday.''» In many
science fiction Science fiction (sometimes shortened to Sci-Fi or SF) is a genre of speculative fiction which typically deals with imaginative and futuristic concepts such as advanced science and technology, space exploration, time travel, parallel univers ...
movies A film also called a movie, motion picture, moving picture, picture, photoplay or (slang) flick is a work of visual art that simulates experiences and otherwise communicates ideas, stories, perceptions, feelings, beauty, or atmospher ...
and TV programs that are set in the future, videophones were used as a primary method of communication. One of the first movies where a videophone was used was Fritz Lang's '' Metropolis'' (1927). Other notable examples of videophones in popular culture include an iconic scene from the 1968 film ''2001: A Space Odyssey'' set on Space Station V. The movie was released shortly before AT&T began its efforts to commercialize its Picturephone Mod II service in several cities and depicts a video call to Earth using an advanced AT&T videophone—which it predicts will cost $1.70 for a two-minute call in 2001 (a fraction of the company's real rates on Earth in 1968). Film director
Stanley Kubrick Stanley Kubrick (; July 26, 1928 – March 7, 1999) was an American film director, producer, screenwriter, and photographer. Widely considered one of the greatest filmmakers of all time, his films, almost all of which are adaptations of nove ...
strove for scientific accuracy, relying on interviews with scientists and engineers at
Bell Labs Nokia Bell Labs, originally named Bell Telephone Laboratories (1925–1984), then AT&T Bell Laboratories (1984–1996) and Bell Labs Innovations (1996–2007), is an American industrial research and scientific development company owned by mult ...
in the United States. Dr. Larry Rabiner of Bell Labs, discussing videophone research in the documentary ''2001: The Making of a Myth'', stated that in the mid-to late-1960s videophones "...captured the imagination of the public and... of Mr. Kubrick and the people who reported to him". In one ''2001'' movie scene a central character, Dr. Heywood Floyd, calls home to contact his family, a social feature noted in the ''Making of a Myth''. Floyd talks with and views his daughter from a space station in orbit above the Earth, discussing what type of present he should bring home for her. A portable videophone is also featured prominently in the 2009 science fiction movie '' Moon'', where the story's protagonist, Sam Bell, also calls home as well to communicate with loved ones. Bell, the lone occupant of a mining station on the far side of the Earth's moon, finally succeeds in making his video call after an extended work period, but becomes traumatized when viewing his daughter. Other earlier examples of videophones in popular culture included a videophone that was featured in the
Warner Bros. Warner Bros. Entertainment Inc. (commonly known as Warner Bros. or abbreviated as WB) is an American film and entertainment studio headquartered at the Warner Bros. Studios complex in Burbank, California, and a subsidiary of Warner Bros. D ...
cartoon, '' Plane Daffy'', in which the female spy Hatta Mari used a videophone to communicate with
Adolf Hitler Adolf Hitler (; 20 April 188930 April 1945) was an Austrian-born German politician who was dictator of Germany from 1933 until his death in 1945. He rose to power as the leader of the Nazi Party, becoming the chancellor in 1933 and then ...
(1944), as well as a device with the same functionality has been used by the comic strip character ''Dick Tracy'', who often used his "2-way wrist TV" to communicate with police headquarters. (1964–1977). By the early 2010s videotelephony and videophones had become commonplace and unremarkable in various forms of media, in part due to their real and ubiquitous presence in common electronic devices and laptop computers. Additionally, TV programming increasingly used videophones to interview subjects of interest and to present live coverage by news correspondents, via the Internet or by satellite links. In the mass market media, the popular U.S.
TV talk show A talk show (or chat show in British English) is a television programming or radio programming genre structured around the act of spontaneous conversation.Bernard M. Timberg, Robert J. Erler'' (2010Television Talk: A History of the TV Talk Sho ...
hostess Oprah Winfrey incorporated videotelephony into her TV program on a regular basis from May 21, 2009, with an initial episode called ''Where the Skype Are You?'', as part of a marketing agreement with the Internet telecommunication company Skype. Julianne Pepitone
Oprah's Skypefest Draws Backlash
, CNNMoney.com online, May 21, 2009. Retrieved October 22, 2009.
Additionally, videophones have been featured in: * "
Lisa's Wedding "Lisa's Wedding" is the nineteenth episode of the sixth season of the American animated television series ''The Simpsons''. It originally aired on the Fox network in the United States on March 19, 1995.The Simpsons ''The Simpsons'' is an American animated sitcom created by Matt Groening for the Fox Broadcasting Company. The series is a satirical depiction of American life, epitomized by the Simpson family, which consists of Homer Simpson, Homer, Marge ...
'' which depicted a Picturephone (1995). * "The Farnsworth" in Warehouse 13 which showed that a phone could video-call as desktop computer.
Lisa's Wedding
''BBC.co.uk''. Retrieved on March 20, 2007.
* a
Beyoncé Knowles Beyoncé Giselle Knowles-Carter ( ; born September 4, 1981) is an American singer, songwriter, and actress. Beyoncé's boundary-pushing artistry and vocals have made her the most influential female musician of the 21st century, according to ...
pop single and music video called "Video Phone" from her album '' I Am... Sasha Fierce'' (2008).


See also

*
3GP and 3G2 3GP (3GPP file format) is a multimedia container format defined by the Third Generation Partnership Project (3GPP) for 3G UMTS multimedia services. It is used on 3G mobile phones but can also be played on some 2G and 4G phones. 3G2 (3GPP2 ...
*
Comparison of web conferencing software This list is a comparison of web conferencing software available for Linux, macOS, and Windows platforms. Many of the applications support the use of videoconferencing. Comparison chart Terminology In the table above, the following term ...
* H.331 * Information appliance *
List of video telecommunication services and product brands This list of video telecommunication services and product brands is for groupings of notable video telecommunication services, brands of videophones, webcams and video conferencing hardware and systems, all related to videotelephony for two-way co ...
*
Media phone The media phone represents a new category of broadband multimedia devices that has the potential to become the 4th screen in the home, complementing the PC, TV, and mobile phone handset. Features *The original "Media Phone" and many of its fe ...
*
Mobile VoIP Mobile VoIP or simply mVoIP is an extension of mobility to a voice over IP network. Two types of communication are generally supported: cordless telephones using DECT or PCS protocols for short range or campus communications where all base stati ...
* Press videoconferencing *
Project DIANE Project DIANE, an acronym for Diversified Information and Assistance NEtwork, was a very early videoconferencing based community service network created in the United States. DIANE was a grassroots driven regional videoconferencing consortium which ...
—a large U.S. business and social services videoconferencing network * Smartphone * Telecollaboration * Teleconference * Telephony—the ancestral technology *
Teletraining Teletraining is training that # usually conveys live instruction via telecommunications facilities, # may be accomplished on a point-to-point basis or on a point-to-multipoint basis, and # may assume forms including teleseminars, a teleconferen ...
* U.S.–Soviet Space Bridge * Visual communication *
VROC Virtual Researcher on Call (VROC) is a Canadian educational program administered by Partners in Research. The program connects students with knowledge partners — researchers and professionals — in health and natural sciences, technology, eng ...
(Virtual Researcher on Call) *
Web conferencing Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-le ...


Notes


Bibliography

* Santanu Brahma & Axlator Communication
''Audio Video Telephony''
, Real time updates and news about WebRTC technology and browser-based audio and videotelephony. * Burns, R.W.
Television: ''An International History of the Formative Years''
in IEE Publication Series, Institution of Electrical Engineers, Science Museum (Great Britain), 1998, , * Daly, Edward A. & Hansell, Kathleen J
''Visual Telephony''
Artech House, Boston, 1999, , , CIPD HD9697.T452D35 651.7'3-dc21. * * Nellist, John G
''Understanding Telecommunications And Lightwave Systems: An Entry-Level Guide''
John Wiley and Sons, IEEE Press, 2002, , . * * Shepard, Steven
Videoconferencing Demystified: Making Video Services Work
McGraw-Hill Professional, 2002, , * Stevenson Bacon, W
Amazing New Picturephone: A Step Closer to In-Person Visits
'' Popular Science'', June 1968, pp. 46–47. * Valinder, Anne
Like a window in your living room: Video-mediated communication for extended families separated by space
University of Gothenburg: Department of Applied Information Technology, pp. 6–18, October 5, 2012. Web. January 23, 2013 (PDF). * Wilcox, James R. & Gibson, David K
''Video Communications: The Whole Picture''
Focal Press, CMP Books, San Francisco, 2005, , .


Further reading


Unsorted

* Greenberg, Alan D
Taking the Wraps off Videoconferencing in the US Classroom
Wainhouse Research, April 2009. * Kopytoff, Verne G
Hewlett-Packard Sells Its Video Conferencing Business
'' The New York Times'', June 1, 2011. * Lawlor, Julia
Videoconferencing: From Stage Fright to Stage Presence
'' The New York Times'', August 27, 1998. * Lohr, Steve
As Travel Costs Rise, More Meetings Go Virtual
'' The New York Times'', July 22, 2008. * Miller, Claire Cain
Logitech Buying a Maker Of Videoconference Tools
'' The New York Times'', November 11, 2009. * Miller, Claire Cain
Logitech Breaks Into Videoconferencing
'' The New York Times'', November 10, 2009 on line, and November 11, 2009, in print, p. B3. Discusses the acquisition of LifeSize Communications. * Millman, Howard
The Videoconference as a Bicoastal Pas de Deux
'' The New York Times'', July 12, 2001. * O'Brien, Kevin
Stranded Travelers Turn to Videoconferencing
'' The New York Times'', April 19, 2010. Article discusses the increased use of videoconferencing due to the eruption of an Icelandic volcano which severely curtailed air travel for several months. * Ramirez, Anthony
More Than Just a Phone Call; Video Conferencing And Photocopies, Too
'' The New York Times'', September 15, 1993. Discusses the deployment of videoconferencing rooms in several hundred Kinkos locations. * Shannon, Victoria
Videoconferencing's virtual leap forward
'' The New York Times'', August 29, 2007. * Sharkey, Joe
A Meeting in New York? Can't We Videoconference?
'' The New York Times'', May 11, 2009 online, and in print on May 12, 2009, p. B6 of the New York edition. * Vance, Ashlee
Cisco Buys Norwegian Firm for $3 Billion
'' The New York Times'', October 1, 2009 online, and October 2, 2009, in print, p. B7. Discusses the acquisition of Tandberg. * Wang, Se
Open source tool detects videoconferencing equipment vulnerabilities
Help Net Security, 17 February 2012. * Wayner, Peter

'' The New York Times'', June 16, 2005.


General

* Adeshina, Emmanuel
In-Person Visits Fade as Jails Set Up Video Units for Inmates and Families
'' The New York Times'' website, August 7, 2012, pg. A15 of the New York Edition. * Bajaj, Vikas
Transparent Government, Via Webcams in India
'' The New York Times'', July 18, 2011, pg.B3. Published online: July 17, 2011. * Davis, Andrew W.; Weinstein, Ira M
The Business Case for Videoconferencing
Wainhouse Research, March 2005. * Fairlie, Rik
Skype Puts Video Calls on Your TV
'' The New York Times'', July 2, 2010. * Hoffman, Jan
When Your Therapist Is Only a Click Away
'' The New York Times'', September 25, 2011, pg. ST1. Also published September 23, 2011 online at www.nytimes.com. * Miller, Hugh., Department of Social Sciences, Nottingham Trent University, June 16, 2002. Discusses social issues related to videotelephony. * Perlroth, Nicole
Cameras May Open Up the Board Room to Hackers
'' The New York Times online'', January 22, 2012. A version of this article appeared in print on January 23, 2012, on page B1 of the New York edition with the headline: "Conferences Via the Net Called Risky". * ProAV Magazine
Being There
''ProAV Magazine'', November 7, 2008. * Saint Louis, Catherine

'' The New York Times'', January 10, 2012 (online), January 11, 2012 (in print, New York Edition, pg. A1). Retrieved online January 11, 2012. Synopsis: a look at the pros and cons of videotelephony used for private, individual, music lessons. * Steinberg, Neil
Dude, Where's My Video Phone?
''
Forbes.com ''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also re ...
'' website, October 15, 2007


Environmental benefits

* Biello, David
Can Videoconferencing Replace Travel?
'' Scientific American'', March 18, 2009. * Coroama, V.C., et al
Effects of Internet-Based Multiple-Site Conferences on Greenhouse Gas Emissions
, ''Telematics and Informatics'', 2011, doi:10.1016/j.tele.2011.11.006 * Pachner, Joanna
The Next Best Thing to Being There
Toronto: '' The Globe and Mail'', October 13, 2009.


Historical and technical

* Ebel, H. "Subjective Assessment of Picture Interference in the Videophone" i
4th International Symposium on Human Factors in Telephony
Bad Wiessee, Germany, September 23–27, 1968, Information Gatekeepers Inc., pp. 289–298. * Fischer, K.; Ebel, H.; "Problems Of How To Position Users In Front Of The Videophone" in
4th International Symposium on Human Factors in Telephony
Bad Wiessee, Germany, September 23–27, 1968, Information Gatekeepers Inc., pp. 269–282. * Hall, A.D. "Experiments with Picturephone Service" in: ''Bell Laboratories RECORD'', 1964, Vol. 42, pp. 114–120. * Ives, Herbert E.br>Two-Way Television and a Pictorial Account of its Background
in: ''Bell Laboratories Record'', 1930, Vol. 8, pp. 399–404, an

* Ives, Herbert E.br>Picture Transmission and Television
in: ''Bell Labs Quarterly'', April 1932, Vol. 11, pp. 118–142. * Jaur, Francis. "Usage Domestiques du Visiophone", Technologies de l'Information et Société, 2, 1990, pp. 89–102. (French) * Schunack, Von Johannes; Maly, Rolf
Die Fernseh-Sprechtechnik
in: ''Fernseh A.G.: 10 Jahre'', Berlin: Hausmitteilungen Aus Forshunsg Und Betrieb Der Fernseh Aktiengellschaft, July 1939, pp. 138–143. (PDF, German) * Schulte, Olaf A
"The Next Best Thing To Being There"—Ein Überblick Zu 25 Jahren Videokonferenzforschung
(An Overview of 25 years of videoconferencing research) in: ''Medien & Kommunikations-wissenschaft'', Baden-Baden:
Hans-Bredow-Institut The Hans-Bredow-Institut for Media Research at the University of Hamburg (HBI) is an independent non-profit foundation with the mission on media research on public communication, particularly for radio and television broadcasting (including pub ...
, April 2002, pp. 551–570 (PDF, German).


External links


Debut of the First Picturephone
1970 video courtesy of AT&T Archives and History Center, Warren, N.J.
British Pathé news clip: Videophone 1970
a movie reel news clip on the assembly and demonstration of a prototype British General Post Office 'Viewphone' at Taplow, Buckinghamshire; (February 1, 1970; video, 1:16 seconds length)
Wirlpool Forums: Movies that feature videophones
{{Authority control Assistive technology Computing input devices Film and video technology Groupware Health informatics Smartphones Science fiction themes Telecommunication services Teleconferencing Video Articles containing video clips