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A knowledge society generates, shares and makes available to all members of the
society A society is a group of individuals involved in persistent social interaction, or a large social group sharing the same spatial or social territory, typically subject to the same political authority and dominant cultural expectations. Soc ...
knowledge that may be used to improve the
human condition The human condition is all of the characteristics and key events of human life, including birth, learning, emotion, aspiration, morality, conflict, and death. This is a very broad topic that has been and continues to be pondered and analyzed f ...
. A knowledge society differs from an
information society An information society is a society where the usage, creation, distribution, manipulation and integration of information is a significant activity. Its main drivers are information and communication technologies, which have resulted in rapid inf ...
in that the former serves to transform information into resources that allow society to take effective action while the latter only creates and disseminates the
raw data Raw data, also known as primary data, are ''data'' (e.g., numbers, instrument readings, figures, etc.) collected from a source. In the context of examinations, the raw data might be described as a raw score (after test scores). If a scientist ...
.Castelfranchi, C. (2007).
Six critical remarks on science and the construction of the knowledge society
''Journal of Science Communication, 6''(4), 1-3.
The capacity to gather and analyze information has existed throughout
human history Human history, also called world history, is the narrative of humanity's past. It is understood and studied through anthropology, archaeology, genetics, and linguistics. Since the invention of writing, human history has been studied thro ...
. However, the idea of the present-day knowledge society is based on the vast increase in data creation and information dissemination that results from the
innovation Innovation is the practical implementation of ideas that result in the introduction of new goods or services or improvement in offering goods or services. ISO TC 279 in the standard ISO 56000:2020 defines innovation as "a new or changed enti ...
of
information technologies Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (I ...
.Vallima, J. & Hoffman, D. (2008). Knowledge society discourse and higher education. ''Higher Education, 56''(3), 265-285. The
UNESCO The United Nations Educational, Scientific and Cultural Organization is a List of specialized agencies of the United Nations, specialized agency of the United Nations (UN) aimed at promoting world peace and security through international coope ...
World Report addresses the definition, content and future of knowledge societies.United Nations Educational, Scientific and Cultural Organization (2005). Toward knowledge societies. ''UNESCO World Report''. Conde-sur-Noireau, France: Imprimerie Corlet.


Information and communication technology

The growth of
Information and communication technology Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications ( telephone lines and wireless signals) and computer ...
(ICT) has significantly increased the world’s capacity for creation of raw data and the speed at which it is produced. The advent of the
Internet The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, p ...
delivered unheard-of quantities of
information Information is an abstract concept that refers to that which has the power to inform. At the most fundamental level information pertains to the interpretation of that which may be sensed. Any natural process that is not completely random, ...
to people. The
evolution Evolution is change in the heritable characteristics of biological populations over successive generations. These characteristics are the expressions of genes, which are passed on from parent to offspring during reproduction. Variation ...
of the internet from Web 1.0 to
Web 2.0 Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, and ...
offered individuals tools to connect with each other worldwide as well as become content users and producers. Innovation in
digital technologies Digital electronics is a field of electronics involving the study of digital signals and the engineering of devices that use or produce them. This is in contrast to analog electronics and analog signals. Digital electronic circuits are usual ...
and
mobile device A mobile device (or handheld computer) is a computer small enough to hold and operate in the hand. Mobile devices typically have a flat LCD or OLED screen, a touchscreen interface, and digital or physical buttons. They may also have a physica ...
s offers individuals a means to connect anywhere anytime where digital technologies are accessible. Tools of ICT have the potential to transform
education Education is a purposeful activity directed at achieving certain aims, such as transmitting knowledge or fostering skills and character traits. These aims may include the development of understanding, rationality, kindness, and honesty ...
,
training Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. I ...
,
employment Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any o ...
and access to life-sustaining resources for all members of society.van Weert, T. J. (2006). Education of the twenty-first century: New professionalism in lifelong learning, knowledge development and knowledge sharing. ''Education and Information Technologies, 11''(3), 217-237. However, this capacity for individuals to produce and use data on a global scale does not necessarily result in
knowledge Knowledge can be defined as awareness of facts or as practical skills, and may also refer to familiarity with objects or situations. Knowledge of facts, also called propositional knowledge, is often defined as true belief that is distin ...
creation. Contemporary media delivers seemingly endless amounts of information and yet, the information alone does not create knowledge. For knowledge creation to take place, reflection is required to create
awareness Awareness is the state of being conscious of something. More specifically, it is the ability to directly know and perceive, to feel, or to be cognizant of events. Another definition describes it as a state wherein a subject is aware of some in ...
, meaning and understanding. The improvement of human circumstances requires critical analysis of information to develop the knowledge that assists humankind. Absent reflection and
critical thinking Critical thinking is the analysis of available facts, evidence, observations, and arguments to form a judgement. The subject is complex; several different definitions exist, which generally include the rational, skeptical, and unbiased ana ...
, information can actually become "non-knowledge", that which is false or inaccurate.Innerarity, D. (2012). Power and knowledge: The politics of the knowledge society, ''European Journal of Social Theory, 16''(1), 3-16. The anticipated Semantic Web 3.0 and Ubiquitous Web 4.0 will move both information and knowledge creation forward in their capacities to use intelligence to digitally create meaning independent of user-driven ICT.


Social theory

The
social theory Social theories are analytical frameworks, or paradigms, that are used to study and interpret social phenomena.Seidman, S., 2016. Contested knowledge: Social theory today. John Wiley & Sons. A tool used by social scientists, social theories rel ...
of a knowledge society explains how knowledge is fundamental to the
politics Politics (from , ) is the set of activities that are associated with making decisions in groups, or other forms of power relations among individuals, such as the distribution of resources or status. The branch of social science that studies ...
,
economics Economics () is the social science that studies the production, distribution, and consumption of goods and services. Economics focuses on the behaviour and interactions of economic agents and how economies work. Microeconomics anal ...
, and culture of modern society. Associated ideas include the
knowledge economy The knowledge economy (or the knowledge-based economy) is an economic system in which the production of goods and services is based principally on knowledge-intensive activities that contribute to advancement in technical and scientific inn ...
created by economists and the learning society created by educators. Knowledge is a commodity to be traded for economic prosperity. In a knowledge society,
individual An individual is that which exists as a distinct entity. Individuality (or self-hood) is the state or quality of being an individual; particularly (in the case of humans) of being a person unique from other people and possessing one's own need ...
s,
communities A community is a social unit (a group of living things) with commonality such as place, norms, religion, values, customs, or identity. Communities may share a sense of place situated in a given geographical area (e.g. a country, village, to ...
, and organizations produce knowledge-intensive work.
Peter Drucker Peter Ferdinand Drucker (; ; November 19, 1909 – November 11, 2005) was an Austrian-American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business co ...
viewed knowledge as a key economic resource and coined the term
knowledge worker Knowledge workers are workers whose main capital is knowledge. Examples include programmers, physicians, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, editors, and academics, whose job is ...
in 1969. Fast forward to the present day, and in this knowledge-intensive environment, knowledge begets knowledge, new competencies develop, and the result is innovation. A knowledge society promotes
human rights Human rights are moral principles or normsJames Nickel, with assistance from Thomas Pogge, M.B.E. Smith, and Leif Wenar, 13 December 2013, Stanford Encyclopedia of PhilosophyHuman Rights Retrieved 14 August 2014 for certain standards of hu ...
and offers equal, inclusive, and universal access to all knowledge creation. The UNESCO World Report establishes four principles that are essential for development of an equitable knowledge society: *
Cultural diversity Cultural diversity is the quality of diverse or different cultures, as opposed to monoculture, the global monoculture, or a homogenization of cultures, akin to cultural evolution. The term "cultural diversity" can also refer to having different c ...
*Equal access to
education Education is a purposeful activity directed at achieving certain aims, such as transmitting knowledge or fostering skills and character traits. These aims may include the development of understanding, rationality, kindness, and honesty ...
*
Universal access Apple Universal Access is a component of the macOS operating system that provides computing abilities to people with visual impairment, hearing impairment, or physical disability. Components Universal Access is a preference pane of the Syst ...
to information (in the
public domain The public domain (PD) consists of all the creative work to which no exclusive intellectual property rights apply. Those rights may have expired, been forfeited, expressly waived, or may be inapplicable. Because those rights have expired ...
) *
Freedom of expression Freedom of speech is a principle that supports the freedom of an individual or a community to articulate their opinions and ideas without fear of retaliation, censorship, or legal sanction. The right to freedom of expression has been recog ...
However, they acknowledge that the
digital divide The digital divide is the unequal access to digital technology, including smartphones, tablets, laptops, and the internet. The digital divide creates a division and inequality around access to information and resources. In the Information Age i ...
is an obstacle to achievement of genuine knowledge societies. Access to the internet is available to 39 percent of the world’s population.Sanou, B. (2013). The world in 2013: ICT fact and figures. Retrieved from http://www.itu.int/en/ITU-D/Statistics/Documents/facts/ICTFactsFigures2013.pdf This statistic represents growth as well as a continued gap. Among the many challenges that contribute to a global digital divide are issues regarding economic resources,
geography Geography (from Greek: , ''geographia''. Combination of Greek words ‘Geo’ (The Earth) and ‘Graphien’ (to describe), literally "earth description") is a field of science devoted to the study of the lands, features, inhabitants, an ...
, age,
gender Gender is the range of characteristics pertaining to femininity and masculinity and differentiating between them. Depending on the context, this may include sex-based social structures (i.e. gender roles) and gender identity. Most culture ...
,
language Language is a structured system of communication. The structure of a language is its grammar and the free components are its vocabulary. Languages are the primary means by which humans communicate, and may be conveyed through a variety of ...
,
education Education is a purposeful activity directed at achieving certain aims, such as transmitting knowledge or fostering skills and character traits. These aims may include the development of understanding, rationality, kindness, and honesty ...
, social and cultural background,
employment Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any o ...
and
disabilities Disability is the experience of any condition that makes it more difficult for a person to do certain activities or have equitable access within a given society. Disabilities may be cognitive, developmental, intellectual, mental, physical, ...
.


Politics

To reduce the span of the digital divide,
leaders Leadership, both as a research area and as a practical skill, encompasses the ability of an individual, group or organization to "lead", influence or guide other individuals, teams, or entire organizations. The word "leadership" often gets view ...
and
policymakers Policy is a deliberate system of guidelines to guide decisions and achieve rational outcomes. A policy is a statement of intent and is implemented as a procedure or protocol. Policies are generally adopted by a governance body within an org ...
worldwide must first develop an understanding of knowledge societies and second, create and deploy initiatives that will universally benefit all populations. The public expects politicians and public institutions to act rationally and rely on relevant knowledge for
decision-making In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be either ra ...
. Yet, in many cases, there are no definitive answers for some of the issues that impact
human Humans (''Homo sapiens'') are the most abundant and widespread species of primate, characterized by bipedalism and exceptional cognitive skills due to a large and complex brain. This has enabled the development of advanced tools, cultu ...
kind.
Science Science is a systematic endeavor that builds and organizes knowledge in the form of testable explanations and predictions about the universe. Science may be as old as the human species, and some of the earliest archeological evidence ...
is no longer viewed as the provider of unquestionable knowledge and sometimes raises more uncertainty in its search for knowledge. The very advancement of knowledge creates the existence of increased
ignorance Ignorance is a lack of knowledge and understanding. The word "ignorant" is an adjective that describes a person in the state of being unaware, or even cognitive dissonance and other cognitive relation, and can describe individuals who are unaware ...
or non-knowledge.Gross, M. (2010). ''Ignorance and Surprise: Science, Society, and Ecological Design.'' Cambridge, MA: MIT Press. This means that public policy must learn to manage doubt,
probability Probability is the branch of mathematics concerning numerical descriptions of how likely an event is to occur, or how likely it is that a proposition is true. The probability of an event is a number between 0 and 1, where, roughly speaking, ...
,
risk In simple terms, risk is the possibility of something bad happening. Risk involves uncertainty about the effects/implications of an activity with respect to something that humans value (such as health, well-being, wealth, property or the environm ...
and uncertainty while making the best decisions possible. To confront the uncertainty that comes from an increase in both knowledge and the resulting lack of knowledge, members of a society disagree and make decisions using justification and
observation Observation is the active acquisition of information from a primary source. In living beings, observation employs the senses. In science, observation can also involve the perception and recording of data via the use of scientific instruments. The ...
of consequences. Public policy may operate with the intent to prevent the worst possible outcome versus find the perfect solution.
Democratization Democratization, or democratisation, is the transition to a more democratic political regime, including substantive political changes moving in a democratic direction. It may be a hybrid regime in transition from an authoritarian regime to a full ...
of expert knowledge occurs when a knowledge society produces and relies on more experts. Expert knowledge is no longer exclusive to certain individuals, professional or organizations. If in a knowledge society, knowledge is a public good to which all people have access, any individual may also serve as a creator of knowledge and receive credit as an expert. Since politicians rely on expert knowledge for decision making, the layperson who may lack specialized knowledge might hold a view that serves as expertise to the political process.


Education

As technologies are deployed to improve global information access, the role of education will continue to grow and change. Education is viewed as a basic human right. For a society where
reading Reading is the process of taking in the sense or meaning of letters, symbols, etc., especially by sight or touch. For educators and researchers, reading is a multifaceted process involving such areas as word recognition, orthography (spell ...
and counting are a requisite for daily living, skills in reading,
writing Writing is a medium of human communication which involves the representation of a language through a system of physically inscribed, mechanically transferred, or digitally represented symbols. Writing systems do not themselves constitute h ...
, and
basic arithmetic The operators in elementary arithmetic are addition, subtraction, multiplication, and division. The operators can be applied on both real numbers and imaginary numbers. Each kind of number is represented on a number line designated to the type ...
are critical for future learning. However, in a knowledge society, education is not restricted to school. The advent of ICT allows learners to seek information and develop knowledge at any time and any place where access is available and unrestricted. In these circumstances, the skill of learning to learn is one of the most important tools to help people acquire formal and informal education. In a knowledge society supported by ICT, the ability to locate, classify and sort information is essential. Equipped with this skill, the use of ICT becomes an active versus a passive endeavor and integral to literacy and lifelong learning. One marker of a knowledge society is continuous innovation that demands
lifelong learning Lifelong learning is the "ongoing, voluntary, and self-motivated"Department of Education and Science (2000).Learning for Life: Paper on Adult Education Dublin: Stationery Office. pursuit of knowledge for either personal or professional reasons ...
, knowledge development, and
knowledge sharing Knowledge sharing is an activity through which knowledge (namely, information, skills, or expertise) is exchanged among people, friends, peers, families, communities (for example, Wikipedia), or within or between organizations. It bridges the in ...
. The institution of education will need to become responsive to changing demands. Education
professional A professional is a member of a profession or any person who works in a specified professional activity. The term also describes the standards of education and training that prepare members of the profession with the particular knowledge and sk ...
s will need to learn along with everyone else, and as leaders of changing designs in learning, they will serve as a bridge between
technology Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in medicine, scien ...
and
teaching Teaching is the practice implemented by a ''teacher'' aimed at transmitting skills (knowledge, know-how, and interpersonal skills) to a learner, a student, or any other audience in the context of an educational institution. Teaching is closely ...
. The ability to individually reflect on personal learning requirements and seek knowledge in whatever method is appropriate characterizes lifelong learning. One model that supports this type of learning is the W. Edwards Deming Plan-do-check-act cycle that promotes
continuous improvement A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek " incremental" improvement over time or "breakt ...
. Educational professionals will need to prepare learners to be accountable for their own lifelong learning.


See also

* Collective problem solving *
Commons-based peer production Commons-based peer production (CBPP) is a term coined by Harvard Law School professor Yochai Benkler. It describes a model of socio-economic production in which large numbers of people work cooperatively; usually over the Internet. Commons-based ...
* Knowledge translation * Open knowledge *
Sharing economy In capitalism, the sharing economy is a socio-economic system built around the sharing of resources. It often involves a way of purchasing goods and services that differs from the traditional business model of companies hiring employees to produce ...
*
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...


References

{{reflist Information Information technology Information revolution Digital divide Postindustrial society Sociological terminology Stages of history
Society A society is a group of individuals involved in persistent social interaction, or a large social group sharing the same spatial or social territory, typically subject to the same political authority and dominant cultural expectations. Soc ...
Open content