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Kiwibank Limited is a New Zealand
state-owned State ownership, also called government ownership and public ownership, is the ownership of an industry, asset, or enterprise by the state or a public body representing a community, as opposed to an individual or private party. Public ownersh ...
bank and financial services provider with approximately 4% of market share in terms of assets. Kiwibank is owned by the
New Zealand Government , background_color = #012169 , image = New Zealand Government wordmark.svg , image_size=250px , date_established = , country = New Zealand , leader_title = Prime Minister Jacinda Ardern , appointed = Governor-General , main_organ = ...
and provides some of its banking services through its branches. Kiwibank branches were previously located within ''PostShops'' (post offices). The company's Board of Directors was chaired by former New Zealand Prime Minister
Jim Bolger James Brendan Bolger ( ; born 31 May 1935) is a New Zealand retired politician of the National Party who was the 35th prime minister of New Zealand, serving from 1990 to 1997. Bolger was born to an Irish immigrant family in Ōpunake, Tar ...
from 2001–2010. The current Chair of the Board of Directors is Jon Hartley.


History


Earlier state-owned banks

Kiwibank is similar in many respects to an earlier post office-based bank owned by the New Zealand Government. The New Zealand Post Office Bank was established in 1867. In 1987, the bank was corporatised and separated from
New Zealand Post NZ Post ( mi, Tukurau Aotearoa), shortened from New Zealand Post, is a state-owned enterprise responsible for providing postal service in New Zealand. The New Zealand Post Office, a government agency, provided postal, banking, and telecommunic ...
and
Telecom New Zealand Spark New Zealand Limited is a New Zealand telecommunications company providing fixed-line telephone services, a mobile phone network, internet access services, and (through its Spark Digital division) ICT services to businesses. It was know ...
to form a stand-alone company –
PostBank Postbank or Post bank may refer to: Postal savings systems (alphabetical by country) * Bulgarian Postbank, a Bulgarian retail bank * Chunghwa Post, a Taiwanese postal service that provides savings account services * Deutsche Postbank, a German re ...
. Then in 1989 PostBank was sold by the government to ANZ.


Establishment period (2002–2010)

The bank originated from Alliance Party policy during the 1999—2002 term of the Labour-led coalition government.
Jim Anderton James Patrick Anderton (born Byrne; 21 January 1938 – 7 January 2018) was a New Zealand politician who led a succession of left-wing parties after leaving the Labour Party in 1989. Anderton's political career began when he was elected to th ...
revealed in his valedictory speech that after the issue had previously been discussed by cabinet for months, he had spent three hours trying to convince then Finance Minister Michael Cullen,
Annette King Dame Annette Faye King (née Robinson, born 13 September 1947) is a former New Zealand politician. She served as Deputy Leader of the New Zealand Labour Party and Deputy Leader of the Opposition from 2008 to 2011, and from 2014 until 1 March 2 ...
told Cullen: "Michael, Jim's beaten back every argument against the bank we've ever put up. For God's sake, give him the bloody bank." Cullen replied: "Oh, all right then." Kiwibank launched in 2002 with 211 branches open nationwide by 30 June. In 2008, one analysis saw Kiwibank as having fostered a new level of competition in banking in New Zealand in terms of lower fees and growth in service. As of 2007, Kiwibank had higher customer-satisfaction ratings than the four large Australian-owned trading-banks. In 2008 Kiwibank unveiled an advertising campaign, "Join The Movement", which portrayed foreign-owned competitors as enemy occupiers. The
New Zealand Herald ''The New Zealand Herald'' is a daily newspaper published in Auckland, New Zealand, owned by New Zealand Media and Entertainment, and considered a newspaper of record for New Zealand. It has the largest newspaper circulation of all newspaper ...
called the campaign "
jingoistic Jingoism is nationalism in the form of aggressive and proactive foreign policy, such as a country's advocacy for the use of threats or actual force, as opposed to peaceful relations, in efforts to safeguard what it perceives as its national in ...
".


2010–present day

Kiwibank announced an after tax profit of $21.2 million for the year ended 30 June 2011. In 2012 Kiwibank celebrated its ten-year birthday. The advertising campaign used 10-year-old Kiwis pledging what they're standing up for with New Zealand musician
Neil Finn Neil Mullane Finn (born 27 May 1958) is a New Zealand singer-songwriter and musician who is known for being a member of Crowded House, Split Enz (which he co-fronted with brother Tim), and Fleetwood Mac. Finn rose to prominence in the late ...
agreeing to the use of his song "Can you hear us?" re-recorded by Jeremy Redmore of Midnight Youth. It was the first time the artist had allowed one of his tracks to be used by a commercial entity. The proceeds from the first 20,000 downloads of the soundtrack went to the NZ Music Foundation of which Finn is patron. In 2012, the bank also released an iPhone mobile banking app, following the roll out of a redesigned Kiwibank website.
Standard & Poor S&P Global Ratings (previously Standard & Poor's and informally known as S&P) is an American credit rating agency (CRA) and a division of S&P Global that publishes financial research and analysis on stocks, bonds, and commodities. S&P is consi ...
lowered Kiwibank's
credit rating A credit rating is an evaluation of the credit risk of a prospective debtor (an individual, a business, company or a government), predicting their ability to pay back the debt, and an implicit forecast of the likelihood of the debtor defaulting. ...
one level from AA- to A+ (outlook stable) and Kiwibank reported a record after tax profit of $79.1 million for the year ended 30 June 2012. In 2014, Kiwibank launched its "Independence" advertising campaign where it "compares itself to anyone who has ever immigrated to New Zealand". In 2016, New Zealand Post announced a successful completion of the sale of 47 percent of Kiwibank to the
New Zealand Superannuation Fund The New Zealand Superannuation Fund ( mi, Te Kaitiaki Tahua Penihana Kaumātua o Aotearoa) is a sovereign wealth fund in New Zealand. New Zealand currently provides universal superannuation for people over 65 years of age and the purpose of the ...
(25 percent) and the
Accident Compensation Corporation The Accident Compensation Corporation (ACC) ( mi, Te Kaporeihana Āwhina Hunga Whara) is the New Zealand Crown entity responsible for administering the country's no-fault accidental injury compensation scheme, commonly referred to as the ACC sche ...
(ACC) (22 percent). The $494 million deal values KGHL at $1,050 million and retains NZ Post as the majority owner of Kiwibank as well as keeping the bank fully New Zealand owned. On 22 August 2022, the New Zealand Government purchased Kiwibank's holdings company Kiwi Group Holdings for an estimated NZ$2.1 billion. As a result, the Government acquired full control of the state-owned bank from the New Zealand Superannuation Fund, ACC, and
New Zealand Post NZ Post ( mi, Tukurau Aotearoa), shortened from New Zealand Post, is a state-owned enterprise responsible for providing postal service in New Zealand. The New Zealand Post Office, a government agency, provided postal, banking, and telecommunic ...
. In response to the Government's purchase of Kiwibank,
KiwiSaver The KiwiSaver scheme, a New Zealand savings scheme, came into operation from Monday, 2 July 2007. Participants can normally access their KiwiSaver funds only after the age of 65, but can withdraw them in certain limited circumstances, for exam ...
providers opined that the Government could have offered to partially sell shares to the public. The opposition ACT Party's leader David Seymour called for a partial sale of Kiwibank's shares to pension funds. Similarly, the opposition National Party questioned the Labour Government's ability to run Kiwibank.


Core business activities

Kiwibank's core business consists of personal banking, business banking,
KiwiSaver The KiwiSaver scheme, a New Zealand savings scheme, came into operation from Monday, 2 July 2007. Participants can normally access their KiwiSaver funds only after the age of 65, but can withdraw them in certain limited circumstances, for exam ...
and other wealth services.


Kiwibank Personal Banking

Personal banking products and services include home loans, personal loans, credit cards, everyday accounts, savings accounts, investment services and insurance products.


Kiwibank Business Banking

Business Banking products and services include business lending, cheque accounts, credit cards, investments, merchant services, payment services and insurance.


International Services

This includes online and manual international money transfers, foreign exchange and Foreign Currency Accounts and travellers' cheques.


Investments

Kiwibank invested NZ$8m into a 51% shareholding in New Zealand Home Loans, a home loan lender specialising in debt reduction, in June 2006, and increased this in 2008 by a further 25% and took 100% in 2012. New Zealand Home Loans continues to grow offering an alternative to the traditional banking model and have a nationwide network of over 75 franchises. In 2012, Kiwi Group Holdings (the parent company of Kiwibank) purchased Gareth Morgan Investments (GMI) for an undisclosed sum. In August 2013 GMI reached a milestone of $2 billion funds under management. In 2015, Gareth Morgan Investments (GMI) was re-branded t
Kiwi Wealth
offering global investment management and private portfolio services to retail high-net-worth, pension funds and institutional clients. In 2018
Kiwi Wealth
s asset under management (AUM) surpass $6 billion.


Awards

Kiwibank has won the Sunday Star Times/Cannex banking awards, in 2006, 2007, 2008, 2009, 2010 and 2012 for offering the best value across their range of products. It has also won New Zealand's Most Trusted Bank at the Reader's Digest Trusted Brand Awards from 2006 to 2017. CANSTAR Awards include: *Bank of the Year for First Home Buyers 2011, 2012, 2013, 2014, 2015, 2015, 2016, 2017 *Best Value Term Deposit Award 2015, 2014, 2016 Other awards won by Kiwibank include: *Bank of the Year - New Zealand, The Banker, 2009, 2010 *Sunday Star-Times' Bank of the Year, 2006, 2007, 2008, 2009, 2010, 2012 *Global Finance Best Bank in New Zealand 2013 *Supreme Award from the AUT Business School Excellence in Business Support Awards 2013 *Roy Morgan Major Bank of the Year Award 2012, 2013, 2014, 2015, 2015, 2016 In 2015 the Kiwi Wealth KiwiSaver Scheme (run by GMI) was awarded the inaugural Consumer NZ People's Choice Award.


Sponsorships

Kiwibank was one of the major sponsors of ''
The Block NZ ''The Block NZ'' is a New Zealand reality television series based on the popular Australian series '' The Block''. The first season premiered on Three on 4 July 2012. The show is hosted by former New Zealand cricketer Mark Richardson and She ...
'' from 2012 - 2014''.'' In 2012 it took up sponsorship of the
CFA Institute Research Challenge The CFA Institute Research Challenge is an annual global competition in equity research hosted by the CFA Institute started in 2007. The competition provides university students with hands-on training and mentoring in financial analysis. Students a ...
hosted by the CFA Society of New Zealand. New Zealand's first FinTech Accelerator was set up in 2016 with Kiwibank sponsorship. The 2018 Kiwibank FinTech Accelerator three month business growth programme resulted in seven start ups and was also supported by Xero, MasterCard and
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washi ...
. The businesses were
AccountingPodTapi
(formally FlatFish), Liberac
Sharesies
Teddy, Wicket and a Xero team. In July 2019 the Kiwibank FinTech Accelerator intake include
BankEngineCove Insurance
an
Miuwi


Corporate social responsibility

Kiwibank is the major sponsor of the
New Zealander of the Year Awards The New Zealander of the Year Awards, currently known as the Kiwibank New Zealander of the Year Awards, celebrate the achievements of New Zealanders, and were founded in 2010 by Australian Jeffrey Hopp, Jeffrey John Hopp. Nominations are accepted ...
A partnership with the children's financial literacy provider Banqer was formally launched in May 2016, setting the one-year goal at 1000 classrooms being sponsored into the programme. This was achieved by April 2017 but the programme continues to grow. In 2016 Kiwibank announced a partnership with th
Predator Free New Zealand Trust
and the
Department of Conservation An environmental ministry is a national or subnational government agency politically responsible for the environment and/or natural resources. Various other names are commonly used to identify such agencies, such as Ministry of the Environment, ...
(DOC). Kiwibank worked with PFNZ to establish the Kiwibank Predator Free Communities Programme which works with communities wanting to take up the predator-free challenge. The DOC partnership is centered around the Conservation Dogs programme which piloted New Zealand's first specialist conservation dog unit with two full-time dog handlers. At the time there were 80 conservation dogs in New Zealand, 45 of whom find protected species and 35 who find pests.


See also

*
List of banks Lists of banks are contained in the following articles: By continent * List of banks in Africa – Each country in Africa has a list of banks operating in that country * List of banks in Asia – Asia has a list of banks operating in that cou ...
* List of banks in New Zealand


References


External links

*
New Zealand Post

New Zealand Home Loans
{{Authority control Banks of New Zealand Banks established in 2002 Financial services companies of New Zealand Companies based in Wellington New Zealand companies established in 2002 Postal savings system Government-owned companies of New Zealand