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Kohl's (stylized in
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) is an American
department store A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
retail
chain A chain is a serial assembly of connected pieces, called links, typically made of metal, with an overall character similar to that of a rope in that it is flexible and curved in compression but linear, rigid, and load-bearing in tension. A c ...
, operated by Kohl's Corporation. it is the largest department store chain in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
, with 1,165 locations, operating stores in every
U.S. state In the United States, a state is a constituent political entity, of which there are 50. Bound together in a political union, each state holds governmental jurisdiction over a separate and defined geographic territory where it shares its sover ...
except
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. The company was founded by Polish immigrant Maxwell Kohl, who opened a corner
grocery store A grocery store ( AE), grocery shop ( BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, a ...
in
Milwaukee Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee is ...
, Wisconsin, in 1927. It went on to become a successful chain in the local area, and in 1962 the company branched out by opening its first department store.
British American Tobacco British American Tobacco plc (BAT) is a British multinational company that manufactures and sells cigarettes, tobacco and other nicotine products. The company, established in 1902, is headquartered in London, England. As of 2019, it is the large ...
Company took a controlling interest in the company in 1972 while still managed by the Kohl Family, and in 1979, the corporation was sold to
BATUS Inc. British American Tobacco US, mostly known for its acronym BATUS, was the US subsidiary of multinational company British American Tobacco (BAT), the world's second largest cigarette manufacturer. BATUS served as the U.S. holding company for BAT. In ...
A group of investors purchased the company in 1986 from British American Tobacco and took it
public In public relations and communication science, publics are groups of individual people, and the public (a.k.a. the general public) is the totality of such groupings. This is a different concept to the sociological concept of the ''Öffentlichkei ...
in 1992. Kohl's is headquartered in the Milwaukee suburb of
Menomonee Falls, Wisconsin Menomonee Falls is a village in Waukesha County, Wisconsin, United States, and is part of the Greater Milwaukee area. The population was 35,626 at the 2010 census, making it the most populous village in Wisconsin. It is the fourth largest communi ...
. It became the largest department store chain in the United States in May 2012, surpassing its biggest competitor
J. C. Penney Penney OpCo LLC, doing business as JCPenney and often abbreviated JCP, is a midscale American department store chain operating 667 stores across 49 U.S. states and Puerto Rico. Departments inside JCPenney stores include Mens, Womens, Boys, Girl ...
. The company is listed on both the
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and the
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along ...
. In terms of revenue, the chain was the 23rd-largest
retailer Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and t ...
in the United States in 2019. As of 2013, Kohl's was the second-largest U.S. department store company by retail sales.


History

Maxwell Kohl, who had operated traditional grocery stores since 1927, built his first
supermarket A supermarket is a self-service Retail#Types of outlets, shop offering a wide variety of food, Drink, beverages and Household goods, household products, organized into sections. This kind of store is larger and has a wider selection than earli ...
in 1946, the first in what would become a southeastern Wisconsin chain known as
Kohl's Food Stores Kohl’s Food Stores was a Milwaukee-area grocery store chain and subsidiary of The Great Atlantic and Pacific Tea Company. Kohl’s Food Stores distribution center was located in Waukesha, while its management offices were located in Milwaukee, ...
. In September 1962, after building Kohl's Food Stores into the largest supermarket chain in the Milwaukee area, Kohl opened his first department store in
Brookfield, Wisconsin Brookfield is a city located in Waukesha County, Wisconsin, United States in the Milwaukee metropolitan area. It had a population of 37,920 in the 2010 census. Brookfield is the third-largest city in Waukesha County. The city is adjacent to the ...
. He positioned Kohl's between the higher-end department stores and the discounters, selling everything from candy to engine oil to sporting equipment. In 1972, the
British American Tobacco British American Tobacco plc (BAT) is a British multinational company that manufactures and sells cigarettes, tobacco and other nicotine products. The company, established in 1902, is headquartered in London, England. As of 2019, it is the large ...
Company's U.S. retail division,
Batus Inc. British American Tobacco US, mostly known for its acronym BATUS, was the US subsidiary of multinational company British American Tobacco (BAT), the world's second largest cigarette manufacturer. BATUS served as the U.S. holding company for BAT. In ...
, bought a controlling interest in Kohl's Corporation, which at the time operated 50 grocery stores, six department stores, three drug stores, and three liquor stores. The Kohl family, led by Allen Kohl and
Herb Kohl Herbert H. Kohl (born February 7, 1935) is an American businessman and politician. Alongside his brother and father, the Kohl family created the Kohl's department stores chain, of which Kohl went on to be president and CEO. Kohl also served as a ...
, continued to manage the company. Herb Kohl left the management in 1979, eventually becoming a
United States senator The United States Senate is the Upper house, upper chamber of the United States Congress, with the United States House of Representatives, House of Representatives being the Lower house, lower chamber. Together they compose the national Bica ...
and owner of the
Milwaukee Bucks The Milwaukee Bucks are an American professional basketball team based in Milwaukee. The Bucks compete in the National Basketball Association (NBA) as a member of the league's Eastern Conference Central Division. The team was founded in 1968 ...
. The firm then expanded Kohl's presence from 10 to 39 stores in Wisconsin,
Illinois Illinois ( ) is a U.S. state, state in the Midwestern United States, Midwestern United States. Its largest metropolitan areas include the Chicago metropolitan area, and the Metro East section, of Greater St. Louis. Other smaller metropolita ...
and
Indiana Indiana () is a U.S. state in the Midwestern United States. It is the 38th-largest by area and the 17th-most populous of the 50 States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th s ...
. The grocery stores were sold to A&P in 1983, operating under the name Kohl's Food Store, and later Kohl's Food Emporium. In February 2003, A&P put the Kohl's Food Stores up for sale, as part of an effort to reduce debt. That same year, A&P closed all Kohl's Food Stores locations and the Kohl family left remaining management. A group of investors, led by the senior management, purchased the company in 1986. Building on the existing 40 department stores, the company added 27 more stores over the next two years. In 1988, the chain acquired 26 locations from the
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...
-based retailer
MainStreet Main Street is the generic street name (and often the official name) of the primary retail street of a village, town, or small city in many parts of the world. Main Street may refer to: Places Canada * Main Street (Toronto, Ontario) * Main Stre ...
, gaining several stores in Chicago's suburbs, the Twin Cities, and Michigan. Kohl's completed its initial public offering on May 19, 1992 and began trading on the New York Stock Exchange under the symbol KSS. During the 2000s, Kohl's expanded nationwide to 49 states. Building from 76 stores in the Midwest in 1992, Kohl's expanded into the New York metropolitan area in 2000 after Caldor was liquidated. The chain later expanded into California in 2003 with 28 new stores, the Pacific Northwest in 2006 with 10 new stores, and the Southeast with 43 new stores opening between 2005 and 2008. To raise money to repurchase its stock and open new stores, Kohl's sold its credit card division in 2006 to J.P. Morgan Chase for $1.5 billion. In 2011, Kohl's replaced Chase with Capital One as their private credit card processing partner for an undisclosed sum. In 2016, Kohl's added the Capital One backed private label Kohl's Card to the Kohl's App to create Kohl's Pay - the first integrated mobile checkout solution for a retailer in US, combining Kohl's Card, Kohl's Cash, Kohl's Yes-2-You Rewards and Kohl's coupons into a single QR Code Payment, with technology powered by Omnyway, Inc (né OmnyPay), a Silicon Valley startup. That same year, Kohl's became the first retailer to include Kohl's Card and Kohl's Rewards in one tap payments with Apple Pay. Kohl's hired New York City advertising agency
DeVito/Verdi DeVito/Verdi is an American-based advertising and public relations company, headquartered in New York City, formed in 1993 by partners Sal DeVito and Ellis Verdi when founding partner and Creative Director, John Follis, left Follis/DeVito/Verdi t ...
in 2009 to strengthen the Kohl's brand via a series of national television, online, and social media campaigns. The same year, '' Newsweek'' magazine ranked the company 18th overall and first in its industry in its "Green Rankings", an examination of 500 of the largest corporations on their environmental track records. ''Newsweek'' remarked that Kohl's had the largest solar power program of any retailer globally, it pursues green building certification, and over 78 locations in six states have solar panels. Kohl's had also begun to sell reusable shopping bags the previous year. Kohl's was awarded $62.5 million in tax credits from the
Wisconsin Economic Development Corporation The Wisconsin Economic Development Corporation (WEDC) is a public-private agency in the state of Wisconsin designed to assist business development and innovation through loans, grants, tax credits, and technical assistance programs. History WED ...
in 2012. The retailer was to create 3,000 jobs with the funds, but only created 473. In the same year, Kohl's requested financing from the village of
Menomonee Falls, Wisconsin Menomonee Falls is a village in Waukesha County, Wisconsin, United States, and is part of the Greater Milwaukee area. The population was 35,626 at the 2010 census, making it the most populous village in Wisconsin. It is the fourth largest communi ...
, to fund the construction of its new headquarters there. Kohl's received $2 million, the first of five installments that was to equal a total payout of $12 million, but ultimately backed out of the transaction. In 2015, the company opened the first test store of Off/Aisle, a chain built around selling like-new clothing, home goods, jewelry, and accessories that were purchased and returned at Kohl's stores. The stores sold items at discounted prices, and had a more restrictive return policy than typical Kohl's stores. The Off/Aisle stores were ultimately closed in 2019. In early January 2017, Kohl's shares fell 19% in value, in what '' The Wall Street Journal'' said was "the stock's worst day on record," and noted that it was a noticeable exception to the overall declining volatility of the market. The company ranked 157th on the 2018
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along ...
, the annual list of the largest United States corporations, having earned revenues of $19.095 billion in 2017. In that year, Kohl's entered into a partnership with Amazon, which included a program where select stores would accept Amazon returns; in 2019 it was expanded nationwide. In 2018, Kohl's announced a pilot program to lease space to grocer Aldi and, the following year, to fitness center Planet Fitness, alongside up to 10 stores each. On March 16, 2022, it was announced that Hudson's Bay Company and Sycamore Partners were considering bids to buy Kohl's, which its shares jumped 17%. On April 25, 2022, it was announced that Simon Property Group and Brookfield Asset Management, the owners of JCPenney, had set an offer to buy Kohl's. In June 2022, the Franchise Group considered making a bid for the ownership of Kohl's which might result in the sale of the real estate that Kohl's owns to fund the acquisition by the Franchise Group. Kohl's ultimately withdrew from the deal after Franchise Group lowered their bid for the company after finding out that Kohl's had downgraded its outlook for the second fiscal quarter for the company as a result of "softer consumer spending amid decades-high inflation".


Brands and store layout

Kohl's store brands include diffusion lines from high-end designers such as
Dana Buchman Dana Buchman was an upscale men's and women's fashion brand. Its founder, Dana Buchman, is an American fashion designer. The brand, which was most recently carried by Kohl's, was discontinued in 2020. History Dana Buchman has been a member of ...
, Vera Wang, Narciso Rodriguez, and Peter Som. Celebrities such as
Avril Lavigne Avril Ramona Lavigne ( ; born September 27, 1984) is a Canadian singer and songwriter. At age 16, she signed a two-album recording contract with Arista Records. Her debut studio album, ''Let Go (Avril Lavigne album), Let Go'' (2002), is the ...
,
Lauren Conrad Lauren Katherine Conrad (born February 1, 1986)) is an American television personality, fashion designer and author. In September 2004, as an 18-year-old, Conrad came to prominence after being cast in the reality television series '' Laguna Beac ...
, Daisy Fuentes, Paula DeAnda,
Jennifer Lopez Jennifer Lynn Affleck (' Lopez; born July 24, 1969), also known as J.Lo, is an American singer, actress and dancer. In 1991, she began appearing as a Fly Girl dancer on the sketch comedy television series ''In Living Color'', where she rema ...
,
Britney Spears Britney Jean Spears (born December 2, 1981) is an American singer. Often referred to as the " Princess of Pop", she is credited with influencing the revival of teen pop during the late 1990s and early 2000s. After appearing in stage productio ...
,
Marc Anthony Marco Antonio Muñiz Rivera (born September 16, 1968), known professionally as Marc Anthony, is an American singer, songwriter, and actor. He is the top selling tropical salsa artist of all time. A three-time Grammy Award and six-time Latin Gra ...
, and Tony Hawk have sold branded clothing exclusively through Kohl's. Kohl's private brands generate nearly half of the firm's $19 billion in annual sales. These include in-house clothing brands such as American Beauty, Apt. 9, Croft & Barrow, Jumping Beans, So, Tek Gear, and Urban Pipeline. The Sonoma Goods for Life brand of apparel and home goods alone is worth over a billion dollars, and Kohl's announced relaunch plans for the brand in 2016. Kohl's has also purchased the exclusive retail rights to existing brands such as Candie's and Mudd Jeans. In 2021, Kohl's made a deal with makeup retailer
Sephora Sephora is a French multinational retailer of personal care and beauty products. Featuring nearly 340 brands, along with its own private label, Sephora Collection, Sephora offers beauty products including cosmetics, skincare, body, fragrance, n ...
, to have certain Kohl's locations have Sephora stores inside of the stores. This is a move to replace their in-house beauty selection. Kohl's uses a "racetrack" layout with a single aisle that circles the entire store, a layout borrowed from discount stores.


References


External links


Kohl's official website

Kohl's corporate website
{{Authority control 1962 establishments in Wisconsin British American Tobacco 1972 mergers and acquisitions 1983 mergers and acquisitions Announced mergers and acquisitions Clothing retailers of the United States Companies based in Milwaukee Companies listed on the New York Stock Exchange Department stores of the United States American companies established in 1962 Retail companies established in 1962 Retail companies based in Wisconsin The Great Atlantic & Pacific Tea Company 1992 initial public offerings