Kelly Rajanigandha Kapoor is a fictional character from the American television series ''
The Office'', portrayed by
Mindy Kaling
Vera Mindy Chokalingam (born June 24, 1979),Additional archive on June 25, 2015. known professionally as Mindy Kaling (), is an American actress, comedian, screenwriter and producer. She first gained recognition starring as Kelly Kapoor in the ...
. She is the
customer service
Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that ...
representative at the
Scranton
Scranton is a city in the Commonwealth of Pennsylvania, United States, and the county seat of Lackawanna County. With a population of 76,328 as of the 2020 U.S. census, Scranton is the largest city in Northeastern Pennsylvania, the Wyoming Vall ...
branch of
Dunder Mifflin from seasons 1 to 8. Following Kaling's departure from the show, Kelly leaves the Scranton branch at the beginning of the ninth season to get married and move to Ohio.
Storylines
Seasons 1–2
Kelly is first featured in the episode "
Diversity Day", where Michael conducts a diversity training seminar. Michael creates a game where everyone in the room has to put a card with a specific race on their forehead (with the race being unknown to themselves), and then must treat everyone as if they were the race on their card. Frustrated that no one is playing properly, Michael attempts to demonstrate how to play by speaking to Kelly, who has just entered the room, in a stereotypical Indian accent. Offended, Kelly angrily slaps Michael and leaves the conference room.
In the second season, Kelly gets involved in a wildly uneven relationship with
Ryan Howard, the office temp. Following their first date, Ryan expresses his regret, as their first date occurred the day before
Valentine's Day
Valentine's Day, also called Saint Valentine's Day or the Feast of Saint Valentine, is celebrated annually on February 14. It originated as a Christian feast day honoring one or two early Christian martyrs named Saint Valentine and, throu ...
. In the episode "
Take Your Daughter To Work Day
Take Our Daughters And Sons To Work Day, also termed Take Your Child to Work Day, is a national day that gives children in the United States a glimpse into the working world. Developed by the Take Our Daughters And Sons To Work Foundation, a 501 ...
", Kelly shows a manipulative side upon witnessing Stanley's teenage daughter, Melissa, shadowing Ryan. Jealous, Kelly tells Stanley that Ryan had
flirted with Melissa, after which Stanley berates Ryan. In the season finale "
Casino Night
"Casino Night" is the second season finale of the American comedy television series '' The Office'', and the twenty-eighth episode overall. Written by Steve Carell, who also acts in the show as Michael Scott, and directed by Ken Kwapis, the e ...
", Ryan wearily admits to Jim that he is still dating Kelly.
Seasons 3–4
Kelly and Ryan's relationship continues throughout the third season, though at the
Hindu Diwali
Diwali (), Dewali, Divali, or Deepavali ( IAST: ''dīpāvalī''), also known as the Festival of Lights, related to Jain Diwali, Bandi Chhor Divas, Tihar, Swanti, Sohrai, and Bandna, is a religious celebration in Indian religions. It i ...
festival, Kelly's parents criticize her choice in Ryan for not making enough money and not being committed to marriage and family; they suggest that she go for a particular, more successful Indian man. In "Business School", Michael moves Ryan's desk next to Kelly's. Kelly is excited by the move, though she and Ryan bicker and passionately make up frequently. In "
Product Recall", Kelly is seen in a rare professional capacity, training Oscar, Angela, and Kevin for taking customer service phone calls after an obscene watermark is printed on Dunder Mifflin paper, prompting too many complaint calls for Kelly alone to answer.
In "
The Job", Ryan abruptly ends his relationship with Kelly after receiving a promotion to the corporate headquarters. In "Dunder Mifflin Infinity", Kelly attempts to win Ryan back by telling him she is pregnant with his child. Kelly is overjoyed when Ryan agrees to have dinner with her, but the plan backfires when he learns that she is not actually pregnant; Kelly does not understand why the lie would upset him and is surprised and upset when he refuses to date her again. Ryan later asks Corporate to have Kelly's job
outsourced to India.
Getting over her breakup with Ryan, Kelly begins a new relationship with warehouse foreman
Darryl Philbin. However, Darryl seems less than enthusiastic about the relationship, evoking Ryan's previous attitude toward Kelly. Darryl also complains that Kelly seems to still have feelings for Ryan. In "
Goodbye, Toby", Ryan gets arrested on charges of fraud, amusing Kelly.
Seasons 5–6
Kelly continues to date Darryl, though Ryan seems to have a renewed interest in her. However, she is still dating Darryl. In "
Business Trip", Ryan moves back to the annex with Kelly; though Kelly strongly states she has no intention of getting back together with Ryan given the way he treated her, the two are later seen passionately kissing. Kelly breaks up with Darryl and rekindles a relationship with Ryan; however, they break up again when Ryan takes a trip to Thailand.
Towards the end of the fifth season, Kelly shows interest in her new boss, Charles Miner, and quickly befriends the new receptionist,
Erin
Erin is a Hiberno-English word for Ireland originating from the Irish word ''"Éirinn"''. "Éirinn" is the dative case of the Irish word for Ireland, "Éire", genitive "Éireann", the dative being used in prepositional phrases such as ''"go h ...
. When Ryan returns to the Scranton office, he and Kelly begin dating again.
Season 7–9
In "
The Search", Ryan and Kelly announce to the staff they are getting a divorce, having married over a week earlier on the spur of the moment. They claim the break-up was mutual, but after getting little reaction to their news, Ryan declared that the split was not amicable. Following the divorce, Ryan and Kelly continue to date.
In Season 8, wanting to get Kelly away from Ryan, Pam sets her up with Cece's pediatrician, Ravi. Ryan makes several attempts to get back with Kelly, even writing a poem that Kelly refuses to read. When Ryan pressures her to choose between Ravi and him, Kelly ultimately rejects Ryan and chooses Ravi, though she expresses hope that she and Ryan can stay friends.
At the beginning of Season 9, Kelly reveals she and Ravi got engaged and moved to Oxford, Ohio. Kelly happily quit her job at Dunder-Mifflin, mistakenly believing she was moving to
Miami
Miami ( ), officially the City of Miami, known as "the 305", "The Magic City", and "Gateway to the Americas", is a coastal metropolis and the county seat of Miami-Dade County in South Florida, United States. With a population of 442,241 at th ...
with Ravi. Upon discovering Kelly's move, Ryan then also moves to Ohio, though he claims it's for unrelated reasons. In the series finale, Kelly and Ravi are still engaged, while Ryan is a single parent, raising a baby named Drake. At Dwight and Angela's wedding reception, Ryan induces a mild allergic reaction in his baby so that Ravi will have to examine him, using that as an excuse to get Kelly alone and tell her that he wants her back. Ecstatic, Kelly runs away with Ryan, abandoning Drake at the wedding reception; Nellie then offers to adopt Drake.
Behind the scenes
Kelly's character was conceived after the pilot episode; she first appears in the episode "
Diversity Day", in which she angrily slaps
Michael Scott (played by
Steve Carell
Steven John Carell (; born August 16, 1962) is an American actor and comedian. He played Michael Scott in '' The Office'' (2005–2011; 2013), NBC’s adaptation of the British series created by Ricky Gervais and Stephen Merchant, where C ...
) after he speaks in a stereotypical Indian accent during a conference meeting. Kelly's portrayer
Mindy Kaling
Vera Mindy Chokalingam (born June 24, 1979),Additional archive on June 25, 2015. known professionally as Mindy Kaling (), is an American actress, comedian, screenwriter and producer. She first gained recognition starring as Kelly Kapoor in the ...
, who served as a writer on the show for the first eight seasons, revealed that the conception of her character was a last-minute decision by co-creator
Greg Daniels
Gregory Martin Daniels (born June 13, 1963) is an American screenwriter, television producer, and director. He has worked on several television series, including writing for ''Saturday Night Live'' and ''The Simpsons'', adapting '' The Office'' ...
, commenting "
n the script
N, or n, is the fourteenth letter in the Latin alphabet, used in the modern English alphabet, the alphabets of other western European languages and others worldwide. Its name in English is ''en'' (pronounced ), plural ''ens''.
History
...
they needed a minority to slap
ichael and
regpicked me", further adding, "Greg wanted a kind of shy character that you didn't know much about, except that she was ethnic, to kind of wander in, really pissed off."
Initially introduced in the first season as a quiet and mild-mannered employee, Kelly was rewritten and expanded in the second season, with the character being portrayed as loquacious and adolescent. In a 2007 interview with
The A.V. Club, Kaling spoke about the character change, stating, "
hefirst season seems so different than how she is now—the way she dresses, and everything else."
She credited the season 2 episode "
Valentine's Day
Valentine's Day, also called Saint Valentine's Day or the Feast of Saint Valentine, is celebrated annually on February 14. It originated as a Christian feast day honoring one or two early Christian martyrs named Saint Valentine and, throu ...
" as helping her understand Kelly's personality: "She goes on for a page and a half of dialogue about what happened to her the day before,
ndI really felt like I had an idea of what Kelly was about."
The character's new personality received positive reviews from critics; Dhalia Lithwick, a senior editor at ''
Slate
Slate is a fine-grained, foliated, homogeneous metamorphic rock derived from an original shale-type sedimentary rock composed of clay or volcanic ash through low-grade regional metamorphism. It is the finest grained foliated metamorphic ro ...
'' magazine called the character one of the reasons to look forward to the return of the show in the fall of 2007.
Kaling departed from the cast and crew after the eighth season to work on
The Mindy Project, which Kaling created and starred as the lead character. As a result, Kelly was written out of the ninth season; she has a guest appearance in the ninth season premiere
and the series finale.
References
{{DEFAULTSORT:Kapoor, Kelly
The Office (American TV series) characters
Television characters introduced in 2005
Female characters in television
Fictional Indian-American people