Kamalini Ramdas
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Kamalini Ramdas is a Professor of Management Science and Operations and Deloitte Chair in Innovation & Entrepreneurship at London Business School, with expertise in the areas of innovation, entrepreneurship, and operations management. Ramdas' research examines innovative approaches, including service innovation, operational innovation, and business model innovation, to accelerate
value creation In marketing, a company’s value proposition is the full mix of benefits or economic value which it promises to deliver to the current and future customers (i.e., a market segment) who will buy their products and/or services. It is part of a com ...
in various service and manufacturing industries.


Career

Kamalini Ramdas earned her BS in
mathematics Mathematics is an area of knowledge that includes the topics of numbers, formulas and related structures, shapes and the spaces in which they are contained, and quantities and their changes. These topics are represented in modern mathematics ...
from St. Stephen's College, Delhi University in 1986, M.S. in operations research from University of Delaware in 1989, and PhD in operations management from the Wharton School of University of Pennsylvania in 1995. Prior to joining London Business School in 2008, Ramdas served as Associate Professor of Business Administration at University of Virginia Darden School of Business. She was also on the faculty of McCombs School of Business of The University of Texas at Austin. At London Business School, Ramdas is a Professor of Management Science and Operations and Deloitte Chair in Innovation & Entrepreneurship. She also serves as the Subject Area Chair of Management Science &
Operations Operation or Operations may refer to: Arts, entertainment and media * ''Operation'' (game), a battery-operated board game that challenges dexterity * Operation (music), a term used in musical set theory * ''Operations'' (magazine), Multi-Man ...
. Between 2019 and 2020, she served as President of the Manufacturing and Service Operations Management Society (MSOM), one of the largest societies of the Institute for Operations Research and the Management Sciences (INFORMS).


Academic work

Ramdas is known for her work in innovation, entrepreneurship, and operations management. Her work has found applications in a wide range of industries, including
healthcare Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury, and other physical and mental impairments in people. Health care is delivered by health profe ...
, telecommunication,
consumer packaged goods Fast-moving consumer goods (FMCG), also known as consumer packaged goods (CPG), are products that are sold quickly and at a relatively low cost. Examples include non-durable household goods such as packaged foods, beverages, toiletries, cand ...
, and assembled products. In particular, she is a pioneering scholar in innovation in
healthcare Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury, and other physical and mental impairments in people. Health care is delivered by health profe ...
delivery, known internationally for her work in shared medical appointments. In 2011, she was invited to present her work on innovation in healthcare delivery at the World Economic Forum in
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. She serves or has served on the editorial board of major operations management journals, including ''Management Science'', ''
Manufacturing & Service Operations Management ''Manufacturing & Service Operations Management'' is a bi-monthly peer-reviewed academic journal established in 1999 that is published by the Institute for Operations Research and the Management Sciences. It covers analytical research about operat ...
'', ''IEEE Transactions on Engineering Management'', and ''Productions and Operations Management''.


Publications

According to Google Scholar, Ramdas' 10 most widely cited papers are: * * * * * * * * * *


References

* {{DEFAULTSORT:Ramdas, Kamalini Academics of London Business School Wharton School of the University of Pennsylvania alumni Living people Management scientists British business theorists British women academics Year of birth missing (living people) St. Stephen's College, Delhi alumni