Jump (stylized as JUMP) is a dockless
scooter and
electric bicycle sharing system operating in the United States, New Zealand, Canada, France, Germany, Portugal, the United Kingdom, Mexico and Australia. The bikes are a bright red orange and weigh . Riders unlock bikes using the Uber app and are charged to their Uber account.
Each Jump bike has a 250-watt electric motor which powers the front wheel. Jump employees swap out the battery packs every three days. At the end of a ride, the bikes have to be locked to a sidewalk bicycle rack.
Uber
Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), pack ...
acquired the company in April 2018, and expansion into European markets began in June that year. In May 2020,
Lime took over the Jump business as part of an investment deal with Uber.
History
Jump was founded as Social Bicycles, Inc. in 2010, and launched its bikes in 2013. By 2018 it had deployed 15,000 bikes in six countries, with users making over 5 million rides.
The company rebranded as Jump in January 2018.
In February 2018,
Uber
Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), pack ...
reached a deal to allow riders in
San Francisco to access Jump's fleet of e-bikes in the Uber app. Two months later, Uber acquired Jump Bikes for a reported US$200 million. After the acquisition, Jump's CEO announced the company was planning an expansion into Europe, which began in June 2018.
In October 2018, Jump began rolling out its
scooter-sharing system in
Santa Monica, California in addition to e-bikes. By then, Jump operated 4,000 bicycles across 13 cities.
In December 2018, Jump announced plans to update their bikes with new features including a front computer, improved electric-assist, and a swappable battery starting in January of the following year.
Uber transferred the Jump e-bike and scooter business to
Lime in May 2020 as part of an Uber-led round of investment into Lime. In a statement, Uber CEO
Dara Khosrowshahi said, "Lime has the operational expertise and undivided focus needed to build a scaled, sustainable
micromobility
Micromobility refers to a range of small, lightweight vehicles operating at speeds typically below 25 km/h (15 mph) and driven by users personally. Micromobility devices include bicycles, e-bikes, electric scooters, electric skateboards, ...
business," and cited the move as preparing Uber for recovery after the
COVID-19 pandemic had hurt Uber's rides business.
After the deal, Uber destroyed thousands of old-model electric bikes and scooters due to maintenance, liability, and safety concerns.
In June 2020, Lime re-launched JUMP bikes in many major US and European cities. This relaunch changed prices to match those of Lime's. In August, Lime officially integrated JUMP bikes into their app. This new integration now allowed for users to book a ride up to 30 minutes in advance, 15 minutes more than what was offered in the Uber app. As of September 2020, JUMP bikes are now available in both Lime and Uber apps.
Areas served
United States
The service launched in Washington, D.C. in September 2017. This was followed by a launch in San Francisco during January 2018, becoming the first dockless bike sharing system to launch in the city. In May 2018, Jump launched in
Santa Cruz, California
Santa Cruz ( Spanish for "Holy Cross") is the county seat and largest city of Santa Cruz County, in Northern California. As of the 2020 census, the city population was 62,956. Situated on the northern edge of Monterey Bay, Santa Cruz is a pop ...
with a fleet of 250 electric bicycles. They also launched in
Sacramento
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, image_map = Sacramento County California Incorporated and Unincorporated areas Sacramento Highlighted.svg
, mapsize = 250x200px
, map_caption = Location within Sacramento ...
,
California during that month, later adding
charging stations
A charging station, also known as a charge point or electric vehicle supply equipment (EVSE), is a piece of equipment that supplies electrical power for charging plug-in electric vehicles (including electric cars, electric trucks, electric b ...
for the e-bikes throughout the city. In June 2018, Jump began a six-month pilot program with the City of
Chicago, placing its dockless electric bikes in the
South Side region for rental. When the six-month period concluded, Jump pulled their bikes from Chicago streets pending legislation from the city. On 2 July 2018, Jump made its Texas debut in
Austin
Austin is the capital city of the U.S. state of Texas, as well as the seat and largest city of Travis County, with portions extending into Hays and Williamson counties. Incorporated on December 27, 1839, it is the 11th-most-populous city i ...
. In
New York City, Jump e-bikes are available in Central Bronx and the North Shore of Staten Island as part of a dockless bike pilot program by the city which began in July 2018. In August 2018, Jump began operations in
Denver.
As of September 2018, Jump has expanded the program to
Providence
Providence often refers to:
* Providentia, the divine personification of foresight in ancient Roman religion
* Divine providence, divinely ordained events and outcomes in Christianity
* Providence, Rhode Island, the capital of Rhode Island in the ...
,
Rhode Island. However, the service has been suspended indefinitely following issues of theft and vandalism. The company also received permission from the
Santa Monica government to roll out 500 e-bikes and 250 e-scooters in the city. In December 2018, Jump started operations in
Atlanta
Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
and
San Diego.
Europe
In June 2018, Jump launched its electric bike-sharing system in
Berlin,
Germany, marking the start of Jump's planned European expansion, under the ownership of Uber. In April 2019 it was launched in
Paris,
France. In May 2019, the system was launched in
London.
In November 2019, it was launched in
Lisbon,
Portugal and
Rome,
Italy. In November, Lime launched JUMP in Rotterdam, Netherlands. This marks the companies entry into the country.
Canada
In September 2018, Uber announced interest in expanding Jump into the
Montreal market, which would make it the first dockless bikeshare in the city.
In June 2019, Jump purchased the operational team contracts of Hamilton BikeShare, marking its first official entrance into the Canadian market. While Hamilton Bike Share's monthly and Pay as you Go members have access to 24/7 Jump team support, the Everyone Rides Initiative (ERI) subsidized low income pass program is still directly run by Hamilton Bike Share staff in the SoBi Hamilton office.
New Zealand
In June 2019 Jump launched their e-scooter product into the
Wellington
Wellington ( mi, Te Whanganui-a-Tara or ) is the capital city of New Zealand. It is located at the south-western tip of the North Island, between Cook Strait and the Remutaka Range. Wellington is the second-largest city in New Zealand by me ...
market, competing with local scooter company Flamingo and dockless bike company Onzo. In January 2020, Jump scooters and e-bikes launched in Auckland. In mid 2020, the
Auckland Council
Auckland Council ( mi, Te Kaunihera o Tāmaki Makaurau) is the local government council for the Auckland Region in New Zealand. It is a territorial authority that has the responsibilities, duties and powers of a regional council and so is a ...
reissued operating permits, and Jump scooters and e-bikes were re-launched by Lime in September.
Australia
There are parts of Australia that are serviced by Jump vehicles.
Most locations been rebranded with Lime logos (with bike frames saying formerly Jump).
References
{{Reflist
Uber acquisitions
Bicycle sharing companies
Scooter sharing companies
Transportation companies based in New York City
American companies established in 2010
Transport companies established in 2010
Transportation in Austin, Texas
Transport in Berlin
Cycling in Chicago
Transportation in Denver
Cycling in New York City
Transportation in Sacramento, California
Transportation in Santa Cruz County, California
Cycling in San Francisco
Cycling in Washington, D.C.
2018 mergers and acquisitions
2020 mergers and acquisitions
Kick scooters