Jet2holidays is a British

package holiday A package tour, package vacation, or package holiday comprises transport and accommodation advertised and sold together by a vendor known as a tour operator. Other services may be provided such as a rental car, activities or outings during the ho ...

provider and

tour operator A tour operator is a business that typically combines and organizes accommodations, meals, sightseeing and transportation components, in order to create a package tour. They advertise and produce brochures to promote their products, holidays and ...

. It was formed in 2007 as a subsidiary of Dart Group PLC (now renamed Jet2 PLC), and a sister to

Jet2.com Jet2.com Limited is a British low-cost leisure airline offering scheduled and charter flights from the United Kingdom. As of 2022, it is the third-largest scheduled airline in the UK, behind EasyJet and British Airways. Jet2 is also officia ...

, the third-largest

scheduled airline An airline is a company that provides civil aviation, air transport services for traveling passengers and freight. Airlines use aircraft to supply these services and may form partnerships or Airline alliance, alliances with other airlines for ...

in the UK. As of 2018, Jet2holidays is the second-largest tour operator in the United Kingdom, by ATOL licenses granted.

History

Jet2holidays was founded in June 2007. Upon launch, Jet2holidays provided package holidays from Jet2.com’s six bases in

Leeds Leeds () is a city and the administrative centre of the City of Leeds district in West Yorkshire, England. It is built around the River Aire and is in the eastern foothills of the Pennines. It is also the third-largest settlement (by populati ...

Manchester Manchester () is a city in Greater Manchester, England. It had a population of 552,000 in 2021. It is bordered by the Cheshire Plain to the south, the Pennines to the north and east, and the neighbouring city of Salford to the west. The t ...

Belfast Belfast ( , ; from ga, Béal Feirste , meaning 'mouth of the sand-bank ford') is the capital and largest city of Northern Ireland, standing on the banks of the River Lagan on the east coast. It is the 12th-largest city in the United Kingdo ...

Newcastle Newcastle usually refers to: *Newcastle upon Tyne, a city and metropolitan borough in Tyne and Wear, England *Newcastle-under-Lyme, a town in Staffordshire, England *Newcastle, New South Wales, a metropolitan area in Australia, named after Newcastle ...

Blackpool Blackpool is a seaside resort in Lancashire, England. Located on the North West England, northwest coast of England, it is the main settlement within the Borough of Blackpool, borough also called Blackpool. The town is by the Irish Sea, betw ...

and

Edinburgh Edinburgh ( ; gd, Dùn Èideann ) is the capital city of Scotland and one of its 32 Council areas of Scotland, council areas. Historically part of the county of Midlothian (interchangeably Edinburghshire before 1921), it is located in Lothian ...

. It began operations at

East Midlands Airport East Midlands Airport is an international airport in the East Midlands of England, close to Castle Donington in northwestern Leicestershire, between Loughborough (), Derby () and Nottingham (); Leicester is () to the south and Lincoln () nort ...

in May 2010 and announced an expansion to

Glasgow Airport gd, Port-adhair Eadar-nàiseanta Ghlaschu , image = Glasgow Airport logo.svg , image-width = 200 , image2 = GlasgowAirportFromAir.jpg , image2-width = 250 , IATA = GLA , ICAO = EGPF , type = Public , owner = AGS Airports , hub = *easy ...

later that year. In 2014,

Blackpool Airport Blackpool Airport is an airport on the Fylde coast of Lancashire, England, in the Borough of Fylde, just outside the Borough of Blackpool. It was formerly known as Squires Gate Airport and Blackpool International Airport. Ownership of the air ...

closed, taking the company back down to seven bases. By March 2015, Jet2holidays was providing package holidays to one million customers per year. The following month, it created Jet2CityBreaks, a subsidiary specialising in shorter holidays to its city destinations. In April 2017, Jet2holidays became available from nine bases after the company announced an expansion to

Birmingham Airport Birmingham Airport , formerly ''Birmingham International Airport'', is an international airport located east-southeast of Birmingham city centre, west-northwest of Coventry slightly north of Bickenhill village, in the Metropolitan Borou ...

and

London Stansted Airport London Stansted Airport is a tertiary international airport serving London, England, United Kingdom. It is located near Stansted Mountfitchet, Essex, England, northeast of Central London. London Stansted serves over 160 destinations acro ...

. On 7 June 2017, Jet2holidays launched Jet2Villas, expanding its portfolio of self-catered package holidays. Later that month, it celebrated ten years of operation, and had sold over seven million package holidays. In October 2017, when

Monarch Airlines Monarch Airlines, also known as Monarch, was a British Air charter, charter and scheduled airline founded by Bill Hodgson and Don Peacock and financed by the Switzerland, Swiss Sergio Mantegazza family. The company later became a low-cost air ...

ceased operations, Jet2.com and Jet2holidays added over 650,000 seats from former Monarch airports, leading to Jet2holidays overtaking Thomas Cook Tour Operations to become the second-largest tour operator in the UK.

Operations

Jet2holidays offers ABTA and

ATOL Air Travel Organisers' Licensing (ATOL) is a United Kingdom Civil Aviation Authority (CAA) scheme to give financial protection to people who have purchased package holidays and flights from a member tour operator. Corporate function The majori ...

-protected package holidays that comprise accommodation, transfers, baggage and return Jet2.com flights to 55 destinations, focusing on the

Canary Islands The Canary Islands (; es, Canarias, ), also known informally as the Canaries, are a Spanish autonomous community and archipelago in the Atlantic Ocean, in Macaronesia. At their closest point to the African mainland, they are west of Morocc ...

Balearic Islands The Balearic Islands ( es, Islas Baleares ; or ca, Illes Balears ) are an archipelago in the Balearic Sea, near the eastern coast of the Iberian Peninsula. The archipelago is an autonomous community and a province of Spain; its capital is ...

Spain , image_flag = Bandera de España.svg , image_coat = Escudo de España (mazonado).svg , national_motto = ''Plus ultra'' (Latin)(English: "Further Beyond") , national_anthem = (English: "Royal March") , i ...

Greece Greece,, or , romanized: ', officially the Hellenic Republic, is a country in Southeast Europe. It is situated on the southern tip of the Balkans, and is located at the crossroads of Europe, Asia, and Africa. Greece shares land borders with ...

and

Turkey Turkey ( tr, Türkiye ), officially the Republic of Türkiye ( tr, Türkiye Cumhuriyeti, links=no ), is a list of transcontinental countries, transcontinental country located mainly on the Anatolia, Anatolian Peninsula in Western Asia, with ...

. Jet2Villas provides self-catering villas and apartments across Jet2holidays destinations on a similar basis, while Jet2CityBreaks provides ABTA and ATOL-protected holidays with accommodation, baggage and flights to 37 destinations, including a seasonal service to

New York New York most commonly refers to: * New York City, the most populous city in the United States, located in the state of New York * New York (state), a state in the northeastern United States New York may also refer to: Film and television * '' ...

, its sole transatlantic route. Jet2holidays sells its products through both its website and independent travel agents. In 2010,

TUI Group TUI Group is a German leisure, travel and tourism company. TUI is an acronym for ''Touristik Union International'' ("Tourism Union International"). TUI AG was known as Preussag AG until 1997 when the company changed its activities from mining to ...

and Thomas Cook offered Jet2holidays deals through their own travel agent networks. As Jet2holidays grew to become the third-largest tour operator in the UK, both competitors ended these arrangements in 2017. By January 2019, Jet2holidays was partnered with 1,000

travel agents A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destinatio ...

, which were accountable for 25% of its overall bookings.

Awards

* 2018, 2019: Best Short Haul Operator,

Travel Weekly Travel Weekly Group Ltd is a UK publishing and events company serving the travel industry, principally travel agents, tour operators and other suppliers. Its main brand is weekly business publication ''Travel Weekly'' and its associated onlin ...

Globe Travel Awards. * 2018, 2019: Gold Trusted Service Award, Feefo Trusted Service Awards. * 2018: Travel Brand of the Year,

Which? ''Which?'' is a United Kingdom brand name that promotes informed consumer choice in the purchase of goods and services by testing products, highlighting inferior products or services, raising awareness of consumer rights and offering independen ...

Awards. * 2017: highest-performing tourism organisation,

Institute of Customer Service An institute is an organisational body created for a certain purpose. They are often research organisations (research institutes) created to do research on specific topics, or can also be a professional body. In some countries, institutes can ...

UK Customer Satisfaction Index

Fraudulent illness claims

In November 2018, Jet2holidays successfully defended itself against four holidaymakers who falsely claimed to suffer gastric illness on a holiday in

Benidorm Benidorm is a town and municipality in the province of Alicante, Valencia, on the Mediterranean coast of Spain. Benidorm has been a tourist destination within Spain since 1925, when its port was extended and the first hotels were built, though ...

. All four were given a three-month prison sentence suspended for two years, and fines of £750 each. In December 2018, Jet2holidays fought a false compensation claim from two holidaymakers who travelled to

Marmaris Marmaris () is a port city and tourist resort on the Mediterranean coast, located in Muğla Province, southwest Turkey, along the shoreline of the Turkish Riviera. Although Marmaris is known for its honey, its main source of income is internationa ...

, Turkey, which resulted in the couple being forced to pay the company £30,000 in damages.

References

External links