Jeffery Alan "Jeff" Smisek (born August 17, 1954) is an American businessman and investor who currently serves as the president of GOOSE Capital, on the board of trustees of
Rice University
William Marsh Rice University (Rice University) is a Private university, private research university in Houston, Houston, Texas. It is on a 300-acre campus near the Houston Museum District and adjacent to the Texas Medical Center. Rice is ranke ...
and on the board of directors of Finch Therapeutics.
Smisek previously worked in the airline industry as the chairman, president, and chief executive officer (CEO) of
Continental Airlines
Continental Airlines, simply known as Continental, was a major United States airline founded in 1934 and eventually headquartered in Houston, Texas. It had ownership interests and brand partnerships with several carriers.
Continental started o ...
and, later, of
United Airlines
United Airlines, Inc. (commonly referred to as United), is a major American airline headquartered at the Willis Tower in Chicago, Illinois. .
Early life and education
Smisek was born in 1954.
[ (requires purchase for access).] His father, Raymond, was a World War II bomber pilot.
His mother, Betty, was a big-band singer with the USO.
Smisek grew up on military bases around the United States and Europe until his parents permanently moved to San Antonio in 1963. Smisek graduated summa cum laude with an A.B. in economics from
Princeton University
Princeton University is a private university, private research university in Princeton, New Jersey. Founded in 1746 in Elizabeth, New Jersey, Elizabeth as the College of New Jersey, Princeton is the List of Colonial Colleges, fourth-oldest ins ...
in 1976 after completing a 74-page long senior thesis titled "Zoning and Non-Zoning in the Urban Property Market: An Empirical Study of
Princeton, New Jersey
Princeton is a municipality with a borough form of government in Mercer County, in the U.S. state of New Jersey. It was established on January 1, 2013, through the consolidation of the Borough of Princeton and Princeton Township, both of whi ...
." He received a
J.D. magna cum laude from
Harvard Law School
Harvard Law School (Harvard Law or HLS) is the law school of Harvard University, a private research university in Cambridge, Massachusetts. Founded in 1817, it is the oldest continuously operating law school in the United States.
Each class ...
in 1982.
Career
Smisek started his career as a banker for Morgan Guaranty Trust Company of New York, now
JP Morgan
JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City and incorporated in Delaware. As of 2022, JPMorgan Chase is the largest bank in the United States, the wo ...
. Prior to his twenty years in the airline business, Smisek was a partner at
Vinson & Elkins LLP. Smisek spent the bulk of his career in leadership positions at
Continental Airlines
Continental Airlines, simply known as Continental, was a major United States airline founded in 1934 and eventually headquartered in Houston, Texas. It had ownership interests and brand partnerships with several carriers.
Continental started o ...
(1995-2010) and
United Airlines
United Airlines, Inc. (commonly referred to as United), is a major American airline headquartered at the Willis Tower in Chicago, Illinois. (2010-2015).
Continental Airlines
In 1995 Continental's then-CEO
Gordon Bethune
Gordon M. Bethune (born August 29, 1941) is a retired US airline executive. He was the CEO of Continental Airlines from 1994 until his retirement at the end of 2004. He formerly served on the boards of Honeywell and Prudential Financial.
Bethune wa ...
persuaded Smisek to leave Vinson & Elkins to join Continental as General Counsel and help reverse the ailing airline's fortunes. Smisek became one of the chief architects of Continental's dramatic turnaround. Bethune once told ''USA Today'' that Smisek was the airline’s savior. “It’s not like in the movies when some guy saves an airplane from spinning to Earth...But he engineered the salvation of our company.” In 2004, Smisek became president and was elected to Continental's
board of directors
A board of directors (commonly referred simply as the board) is an executive committee that jointly supervises the activities of an organization, which can be either a for-profit or a nonprofit organization such as a business, nonprofit organiz ...
. He became chief operating officer in September 2008 and CEO in January 2010.
[Jeff Smisek Biography](_blank)
United Continental Holdings, Inc. website.
United Airlines
As a wave of consolidation hit the airline industry in 2008, Smisek led negotiations to merge Continental with United Airlines.
The two airlines merged in October 2010, keeping the United name, and Smisek became president, CEO and, eventually, chairman of the board. Smisek oversaw the complex merger, which sought to combine route networks, negotiate new contracts with its employee groups, and merge and update disparate IT systems. From 2010 to 2015, Smisek tripled the value of United's stock. Difficulties stemming from the merger of United and Continental led to initial complaints over customer service, employee satisfaction, and problems with the integration of Continental. However, by late 2014 Smisek had regained the trust of
Wall Street
Wall Street is an eight-block-long street in the Financial District of Lower Manhattan in New York City. It runs between Broadway in the west to South Street and the East River in the east. The term "Wall Street" has become a metonym for t ...
analysts after a strategy of cost cuts, share buybacks and conservative expansion of capacities.
Smisek resigned from United on September 8, 2015 following accusations that the airline had attempted to
influence
Influence or influencer may refer to:
*Social influence, in social psychology, influence in interpersonal relationships
**Minority influence, when the minority affect the behavior or beliefs of the majority
*Influencer marketing, through individu ...
officials at the
Port Authority of New York and New Jersey
The Port Authority of New York and New Jersey, PANYNJ; stylized, in logo since 2020, as Port Authority NY NJ, is a joint venture between the U.S. states of New York and New Jersey, established in 1921 through an interstate compact authorized ...
.
Smisek was never charged with wrongdoing and instead Port Authority Chairman
David Samson was convicted of a felony for impeding an airport project to coerce United Airlines to fly to an airport in South Carolina, near a home that he owned. Smisek left United Airlines with a severance payment worth $28.8 million.
Finch Therapeutics
In February 2017, Smisek led the $5.6 million Series A financing of Finch Therapeutics,
a clinical-stage
microbiome therapeutics company.
GOOSE Capital
In January 2021, GOOSE Capital -- an investment firm composed of former Fortune 500 executives, industry leaders, and serial entrepreneurs -- selected Smisek to serve as its president.
Awards and honors
Smisek was named
Aviation Week
''Aviation Week & Space Technology'', often abbreviated ''Aviation Week'' or ''AW&ST'', is the flagship magazine of the Aviation Week Network. The weekly magazine is available in print and online, reporting on the aerospace, defense and aviati ...
's Person of the Year for 2010.
['']Aviation Week
''Aviation Week & Space Technology'', often abbreviated ''Aviation Week'' or ''AW&ST'', is the flagship magazine of the Aviation Week Network. The weekly magazine is available in print and online, reporting on the aerospace, defense and aviati ...
'' (January 3, 2011).
Aviation Week Names United Continental CEO Jeff Smisek Person of the Year
, press release via ''PR Newswire
PR Newswire is a distributor of press releases headquartered in Chicago. The service was created in 1954 to allow companies to electronically send press releases to news organizations, using teleprinters at first. The founder, Herbert Muschel, ...
''.
Personal life
Smisek is married to
Diana Strassmann
Diana Louise Strassmann is an American economist, currently Carolyn and Fred McManis Distinguished Professor of Humanities at Rice University, and also co-founder of International Association for Feminist Economics and its journal ''Feminist Econo ...
, an American economist, and has two children.
References
, -
{{DEFAULTSORT:Smisek, Jeff
Princeton University alumni
Harvard Law School alumni
American airline chief executives
Living people
Continental Airlines people
United Airlines people
American chief operating officers
1954 births