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Jeanne Phillips (; born 1942), also known as Abigail Van Buren, is an American
advice column An advice column is a column in a question and answer format. Typically, a (usually anonymous) reader writes to the media outlet with a problem in the form of a question, and the media outlet provides an answer or response. The responses are wr ...
ist who has written for the advice column '' Dear Abby'' since 2000. She is the daughter of Pauline Esther Phillips, who founded ''Dear Abby'' in 1956, and her husband, Morton Phillips. In a ''Dear Abby'' column on December 12, 2000, Pauline introduced Jeanne as co-editor of ''Dear Abby''. They began to share the byline "Abigail Van Buren", and both were pictured with the column. Jeanne officially assumed the mantle of ''Dear Abby'' in July 2002, when the Phillips family made the announcement that Pauline had been diagnosed with Alzheimer's disease. Although the change took place in 2000, the official statement, that included adding "Dear Abby is written by Abigail Van Buren, also known as Jeanne Phillips, and was founded by her mother, Pauline Phillips" at the bottom of each column, did not take place until July 2002. Jeanne Phillips' ''Dear Abby'' column is syndicated in about 1,400 newspapers in the U.S. with a combined circulation of more than 110 million. ''Dear Abby''s website receives about 10,000 letters per week, seeking advice on a large variety of personal matters.


Dear Abby


Jeanne Phillips' history with ''Dear Abby''

Jeanne Phillips began assisting her mother,
Pauline Phillips Pauline Esther "Popo" Phillips (born Friedman; July 4, 1918 – January 16, 2013), also known as Abigail Van Buren, was an American advice columnist and radio show host who began the well-known ''Dear Abby'' newspaper column in 1956. It became t ...
, with the '' Dear Abby'' column at the age of 14 in order to earn an allowance. When Jeanne asked her mother for an allowance, Pauline answered, "What are you going to do for it?" Pauline then said that her ''Dear Abby'' column received a substantial amount of mail from teenagers and that Jeanne could reply to some of them. If Jeanne's responses were "good", her mother would use them in the column. If her responses were not good, Jeanne would rewrite them. Jeanne spent her allowance money on watching movies and plays. She went to
San Francisco San Francisco (; Spanish for " Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the fourth most populous in California and 17th ...
several times to see the play, ''
Li'l Abner ''Li'l Abner'' is a satirical American comic strip that appeared in many newspapers in the United States, Canada and Europe. It featured a fictional clan of hillbilly, hillbillies in the impoverished mountain village of Dogpatch, USA. Written a ...
''. In the 1970s, Phillips helped her mother write over half of the columns for her nationally syndicated radio show on
CBS News CBS News is the news division of the American television and radio service CBS. CBS News television programs include the ''CBS Evening News'', ''CBS Mornings'', news magazine programs '' CBS News Sunday Morning'', '' 60 Minutes'', and '' 48 H ...
. In 1980, she became the radio show's column executive editor, and in 1987, she became its co-editor. Phillips spent six years helping with the radio show. Beginning in 1987, she worked with her mother on the nationally syndicated ''Dear Abby'' column. She began writing a majority of the columns since the early 1990s, though her mother did not publicly acknowledge her as the column's co-writer until 2000. Jeanne worked as the writer, while Pauline edited. While Pauline remained at home, Jeanne would manage the office and their paid staff. Mother and daughter were listed as the writers after a December 12, 2000, letter to readers. A photo of the two was affixed to each column. Beginning on July 22, 2002 Jeanne was attributed as the only writer, adding "''Dear Abby is written by Abigail Van Buren, also known as Jeanne Phillips, and was founded by her mother, Pauline Phillips''" at the bottom of each column. Kathie Kerr, a spokeswoman for
Universal Press Syndicate Universal Press Syndicate (UPS), a subsidiary of Andrews McMeel Universal, was an independent press syndicate. It distributed lifestyle and opinion columns, comic strips and other content. Popular columns include Dear Abby, Ann Coulter, Roger Ebe ...
, the distributor of the column, said: "Over the past couple of years, Pauline Phillips hasn't had any day-to-day activities with the column." The column's photo, which had both the mother and daughter, was replaced with only the daughter's photo. Every day, her column reaches 110 million people through syndication in about 1,400 newspapers. Every week, she gets from 5,000 to 10,000 letters and emails asking her for advice. Owing to email's growing usage, by 2013 less than 10% of her letters were through postal mail. Phillips said she yearned for tangible letters for being more intimate because as described by the ''
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'' she could see "tear stains on the stationery, the smell of cigarette smoke in the paper, the penmanship style and other things that reflect the individual writing". Reading and replying to the mail sometimes takes her more than eight hours a day. After crafting a response, Phillips sets it aside. A few days later, she reviews it to ensure that her feelings about the subject remain unchanged. When she is not knowledgeable about a subject, she consults experts from various fields, including "medical, psychiatric, legal, ethical", and religious. Phillips noted that the column touches on numerous topics, including "organ donation, domestic violence, mental health, child safety, volunteerism, civility, alcohol abuse, inhalant abuse ... and the dangers of tobacco". According to Pernell Watson of the '' Daily Press'', Phillips will send an unprinted, confidential reply to readers who send a "self-addressed, stamped envelope". On
Valentine's Day Valentine's Day, also called Saint Valentine's Day or the Feast of Saint Valentine, is celebrated annually on February 14. It originated as a Christian feast day honoring one or two early Christian martyrs named Saint Valentine and, throu ...
in 2001, the ''Dear Abby'' radio show was honored with the 2,172nd star on the
Hollywood Walk of Fame The Hollywood Walk of Fame is a historic landmark which consists of more than 2,700 five-pointed terrazzo and brass stars embedded in the sidewalks along 15 blocks of Hollywood Boulevard and three blocks of Vine Street in Hollywood, Californ ...
. Around 60 family members and friends took part in the 30-minute ceremony. Jeanne Phillips paid the $15,000 sponsorship fee for the star and its maintenance to honor her mother. The ''Dear Abby'' radio show lasted for 12 years. Jeanne wrote and produced Pauline's shows; Pauline was the host. In 2018, Phillips counseled a letter writer not to name their kids with "unusual" names. She wrote, "Not only can foreign names be difficult to pronounce and spell, but they can also cause a child to be teased unmercifully. Sometimes the name can be a problematic word in the English language. And one that sounds beautiful in a foreign language can be grating in English." ''
The New York Times ''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
''s John Eligon said her response sparked fierce discussion on social media and "has inspired a fresh debate about identity, acceptance and inclusion".


Style and support of gay marriage

Jeanne Phillips characterized her mother's style as "softer", while she herself "
ets ETS or ets may refer to: Climate change, environment and economy * Emissions trading scheme ** European Union Emission Trading Scheme Organisations * European Thermoelectric Society * Evangelical Theological Society Education * École de techno ...
to the root of the problem quickly". Both Jeanne and Pauline have made
gay marriage Same-sex marriage, also known as gay marriage, is the marriage of two people of the same sex or gender. marriage between same-sex couples is legally performed and recognized in 33 countries, with the most recent being Mexico, constituting ...
a topic in their column. In 1984, Pauline directed the parent of a gay child to
Parents and Friends of Lesbians and Gays PFLAG is the United States' first and largest organization uniting parents, families, and allies with people who are lesbian, gay, bisexual, transgender, and queer (LGBTQ+). PFLAG National is the national organization, which provides support to ...
(PFLAG). In 2007, her daughter openly announced her support of gay marriage. In the same year, she was given the "Straight for Equality" award by PFLAG.


Operation Dear Abby

During the
Vietnam War The Vietnam War (also known by #Names, other names) was a conflict in Vietnam, Laos, and Cambodia from 1 November 1955 to the fall of Saigon on 30 April 1975. It was the second of the Indochina Wars and was officially fought between North Vie ...
, in 1967, Phillips' mother started Operation Dear Abby, through which holiday messages were sent to American soldiers. Phillips' mother was inspired to create this service when Billy Thompson, a sergeant, requested a letter from home for his
Christmas Christmas is an annual festival commemorating Nativity of Jesus, the birth of Jesus, Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people Observance of Christmas by country, around t ...
present. When the 2001 anthrax attacks occurred, the operation was postponed. Jeanne Phillips collaborated with
United States Department of the Navy The United States Department of the Navy (DoN) is one of the three military departments within the Department of Defense of the United States of America. It was established by an Act of Congress on 30 April 1798, at the urging of Secretary o ...
Manpower & Reserve Affairs to create an Internet-based substitute at "AnyServiceMember.mil". In 2003, the website received on average 20,000 to 30,000 messages every day. Prior to the
Iraq War {{Infobox military conflict , conflict = Iraq War {{Nobold, {{lang, ar, حرب العراق (Arabic) {{Nobold, {{lang, ku, شەڕی عێراق (Kurdish languages, Kurdish) , partof = the Iraq conflict (2003–present), I ...
, the website received only 2,000 to 3,000 messages every day. The messages are categorized by
state State may refer to: Arts, entertainment, and media Literature * ''State Magazine'', a monthly magazine published by the U.S. Department of State * ''The State'' (newspaper), a daily newspaper in Columbia, South Carolina, United States * ''Our S ...
and
uniformed service Uniformed services is an abstract term that are generally bodies of people in employment of a state who wear a distinct uniform that differentiates them from the public and private sector. Their purpose is to maintain the peace, security, safety, ...
but are not sent to specific individuals. Soldiers received the messages by either accessing them on OperationDearAbby.net or when their officers printed out the messages for distribution.


Interviews and media

Phillips has appeared on many television talk shows, including multiple appearances on
CNN CNN (Cable News Network) is a multinational cable news channel headquartered in Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by ...
's ''
Larry King Live ''Larry King Live'' was an American television talk show hosted by Larry King on CNN from 1985 to 2010. It was the channel's most watched and longest-running program, with over one million viewers nightly. Mainly aired from CNN's Los Angeles ...
''. Many prestigious national organizations have acknowledged her for her advice and efforts to educate her readers on different topics including those related to health, safety, and acceptance of
multiculturalism The term multiculturalism has a range of meanings within the contexts of sociology, political philosophy, and colloquial use. In sociology and in everyday usage, it is a synonym for "Pluralism (political theory), ethnic pluralism", with the tw ...
and diversity. On December 1, 2005, Jeanne made her first live radio broadcast via
Internet radio Online radio (also web radio, net radio, streaming radio, e-radio, IP radio, Internet radio) is a digital audio service transmitted via the Internet. Broadcasting on the Internet is usually referred to as webcasting since it is not transmitted ...
. In her press release regarding that broadcast, she said that she sometimes calls people who have written her since, in many cases, it is easier to advise people over the phone than through letters.


Personal life

Jeanne Phillips was born in
Minneapolis Minneapolis () is the largest city in Minnesota, United States, and the county seat of Hennepin County. The city is abundant in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls. Minneapolis has its origins ...
,
Minnesota Minnesota () is a state in the upper midwestern region of the United States. It is the 12th largest U.S. state in area and the 22nd most populous, with over 5.75 million residents. Minnesota is home to western prairies, now given over to ...
, to Pauline Esther "Popo" Phillips, the founder of '' Dear Abby'', and Morton Phillips in 1942. Her grandfather, Jay Phillips, was born in Russia in 1898 and immigrated to
Wisconsin Wisconsin () is a state in the upper Midwestern United States. Wisconsin is the 25th-largest state by total area and the 20th-most populous. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake M ...
when he was two years old. When Jeanne was three years old, her family moved from
Minnesota Minnesota () is a state in the upper midwestern region of the United States. It is the 12th largest U.S. state in area and the 22nd most populous, with over 5.75 million residents. Minnesota is home to western prairies, now given over to ...
to
Eau Claire, Wisconsin Eau Claire (; ) (French for "clear water") is a city mostly located in Eau Claire County, Wisconsin, of which it is the county seat, and with a small portion in Chippewa County, Wisconsin. It had a population of 69,421 in 2020, making it the stat ...
. Phillips went to
elementary school A primary school (in Ireland, the United Kingdom, Australia, Trinidad and Tobago, Jamaica, and South Africa), junior school (in Australia), elementary school or grade school (in North America and the Philippines) is a school for primary ed ...
in
Hillsborough, California Hillsborough is an incorporated town in San Mateo County, California, in the San Francisco Bay Area. It is located south of San Francisco on the San Francisco Peninsula, bordered by Burlingame to the north, San Mateo to the east, Highlands- ...
, and attended Burlingame High School for two years. After her sophomore year she transferred to Crystal Springs Uplands School and attended the private school for one year. Shortly thereafter, her family moved back to
Twin Cities Twin cities are a special case of two neighboring cities or urban centres that grow into a single conurbation – or narrowly separated urban areas – over time. There are no formal criteria, but twin cities are generally comparable in sta ...
in
Minnesota Minnesota () is a state in the upper midwestern region of the United States. It is the 12th largest U.S. state in area and the 22nd most populous, with over 5.75 million residents. Minnesota is home to western prairies, now given over to ...
so her father could take the helm of her feeble grandfather's liquor distribution business. For her senior year she attended
Washburn High School Washburn High School is a four-year public high school serving grades 9–12 in the Tangletown neighborhood of Minneapolis, Minnesota, United States. By enrollment, Washburn is the second-largest high school in Minneapolis Public Schools. Hist ...
in
Minneapolis Minneapolis () is the largest city in Minnesota, United States, and the county seat of Hennepin County. The city is abundant in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls. Minneapolis has its origins ...
. Phillips enjoyed the school, saying, "I loved it. I was never the most popular girl in the class. I never aspired to be. But I did make very nice friends." In college, she majored in English and
anthropology Anthropology is the scientific study of humanity, concerned with human behavior, human biology, cultures, societies, and linguistics, in both the present and past, including past human species. Social anthropology studies patterns of behavi ...
, and studied anthropology at the
University of Colorado The University of Colorado (CU) is a system of public universities in Colorado. It consists of four institutions: University of Colorado Boulder, University of Colorado Colorado Springs, University of Colorado Denver, and the University o ...
and
UCLA The University of California, Los Angeles (UCLA) is a public land-grant research university in Los Angeles, California. UCLA's academic roots were established in 1881 as a teachers college then known as the southern branch of the California St ...
though she did not work in the field. She attempted
interior design Interior design is the art and science of enhancing the interior of a building to achieve a healthier and more aesthetically pleasing environment for the people using the space. An interior designer is someone who plans, researches, coordina ...
and ran the company Jeanne Phillips Interiors but ultimately decided it was unsatisfactory. Phillips' aunt, Esther Pauline "Eppie" Lederer—Pauline's twin sister and the final columnist of the ''
Ask Ann Landers Ann Landers was a pen name created by ''Chicago Sun-Times'' advice columnist Ruth Crowley in 1943 and taken over by Esther Pauline "Eppie" Lederer (July 4, 1918 – June 22, 2002) in 1955. For 56 years, the Ask Ann Landers syndicated ad ...
'' advice column—died in June 2002. In addition to penning a tribute column, Phillips read a poem about her aunt on ''
Larry King Live ''Larry King Live'' was an American television talk show hosted by Larry King on CNN from 1985 to 2010. It was the channel's most watched and longest-running program, with over one million viewers nightly. Mainly aired from CNN's Los Angeles ...
''. In an interview with the '' South Florida Sun-Sentinel'' in 2001, Lederer said: "Jeanne has been working with her mother for 20 years, and it seems to be a perfect fit." Lederer's daughter,
Margo Howard Margo Howard (née Lederer; born March 15, 1940) is an American writer and former advice columnist. She is the only child of businessman/innovator Jules Lederer and Eppie Lederer (better known as Ann Landers after her long-time advice column ''As ...
, wrote an advice column for 45 years until 2013. After Phillips' appearance on ''Larry King Live'', her cousin Howard censured her. Phillips said: "The term a lot of people have been using is feud. All I can say, and this is from my heart to yours, there's no feud on my part. I wish my cousin the best." Phillips married Luke McKissack on September 16, 1973, at the Beverly Wilshire Hotel. The
California Supreme Court The Supreme Court of California is the highest and final court of appeals in the courts of the U.S. state of California. It is headquartered in San Francisco at the Earl Warren Building, but it regularly holds sessions in Los Angeles and Sacra ...
Justice Stanley Mosk officiated at the wedding and
Herb Alpert Herb Alpert (born March 31, 1935) is an American trumpeter who led the band Herb Alpert & the Tijuana Brass in the 1960s. During the same decade, he co-founded A&M Records with Jerry Moss. Alpert has recorded 28 albums that have landed on the ...
performed. Phillips wore an "antique lace gown".
Eppie Lederer Esther Pauline "Eppie" Lederer (née Friedman; July 4, 1918 – June 22, 2002), better known by the pen name Ann Landers, was an American advice columnist and eventually a nationwide media celebrity. She began writing the "Ask Ann Landers" colu ...
and her husband and
Irving Stone Irving Stone (born Tennenbaum, July 14, 1903 – August 26, 1989) was an American writer, chiefly known for his biographical novels of noted artists, politicians, and intellectuals. Among the best known are '' Lust for Life'' (1934), about the l ...
and his wife were among the attendees. She called him a "brilliant, charming, talented" , and he was a California lawyer. The marriage was not successful. She planned to remain single but later fell in love again. In 2001, she married her second husband, a
real estate Real estate is property consisting of land and the buildings on it, along with its natural resources such as crops, minerals or water; immovable property of this nature; an interest vested in this (also) an item of real property, (more general ...
investor named Walter Harris (1945-2020). Every day, Phillips reads the letters sent to her '' Dear Abby'' column and pens her column in the afternoon. In the evenings, she either cooks or goes out to dinner. When asked who her Dear Abby was, Phillips replied that her husband was her "primary support" and her friends her "secondary support". She has largely kept her personal life to herself, making only occasional references to it while advising people or during interviews. Her second husband died of lung cancer in 2020. In comparison to her cousin, Margo Howard, Phillips has been called "reserved". Phillips had a brother, Edward "Eddie" Phillips, who was born in 1945 and died in 2011 of
multiple myeloma Multiple myeloma (MM), also known as plasma cell myeloma and simply myeloma, is a cancer of plasma cells, a type of white blood cell that normally produces antibodies. Often, no symptoms are noticed initially. As it progresses, bone pain, an ...
. According to his obituary in the '' Star Tribune'', Eddie was a "liquor tycoon", a "gifted businessman", and a philanthropist who "enlarged a family tradition of generous giving". He had four children: sons Dean, Tyler, and J.J., and a daughter Hutton; the latter two were twins. According to a 2002 interview, Phillips and her husband have no children. In 2002, the Phillips family revealed that Jeanne's mother, Pauline, had been diagnosed with Alzheimer's disease. Tim Johnson, a medical journalist for
ABC News ABC News is the news division of the American broadcast network ABC. Its flagship program is the daily evening newscast ''ABC World News Tonight, ABC World News Tonight with David Muir''; other programs include Breakfast television, morning ...
, wrote in February 2010 that Pauline resides with her husband, Morton, in
Minnetonka, Minnesota Minnetonka ( ) is a city in Hennepin County, Minnesota, United States. A western suburb of the Twin Cities, Minnetonka is located about west of downtown Minneapolis. As of the 2020 census, the city's population was 53,781. Minnetonka is th ...
and has
caregivers A caregiver or carer is a paid or unpaid member of a person's social network who helps them with activities of daily living. Since they have no specific professional training, they are often described as informal caregivers. Caregivers most commo ...
. Pauline's son, Eddie, said: Pauline Phillips died in 2013 at the age of 94. Phillips is
Jewish Jews ( he, יְהוּדִים, , ) or Jewish people are an ethnoreligious group and nation originating from the Israelites Israelite origins and kingdom: "The first act in the long drama of Jewish history is the age of the Israelites""The ...
. In her column, she writes holiday greetings to people of many religions and occasionally gives advice to people based on their religion. On August 14, 2018, Phillips' nephew
Dean Dean may refer to: People * Dean (given name) * Dean (surname), a surname of Anglo-Saxon English origin * Dean (South Korean singer), a stage name for singer Kwon Hyuk * Dean Delannoit, a Belgian singer most known by the mononym Dean Titles * ...
won the Democratic ( Democratic-Farmer-Labor Party) nomination for
United States Congress The United States Congress is the legislature of the federal government of the United States. It is bicameral, composed of a lower body, the House of Representatives, and an upper body, the Senate. It meets in the U.S. Capitol in Washing ...
from
Minnesota's 3rd congressional district Minnesota's 3rd congressional district encompasses the suburbs of Hennepin, Carver, and Anoka counties to the west, south, and north of Minneapolis. The district, which is mostly suburban in character, includes a few farming communities on ...
. On November 6, Dean went on to win the general election during the 2018 midterm elections.


See also

*
List of newspaper columnists This is a list of notable newspaper columnists. It does not include magazine or electronic columnists. English-language Australia * Phillip Adams (born 1939), ''The Australian'' * Piers Akerman (born 1950), ''The Daily Telegraph'' * Janet Al ...


References


External links


Dear Abby website
{{DEFAULTSORT:Phillips, Jeanne 1942 births Living people American advice columnists American women columnists Jewish advice columnists Jewish American writers American LGBT rights activists People from San Mateo County, California Journalists from California American women journalists Activists from California People from Mount Morris, Illinois 21st-century American Jews 21st-century American women