Penney OpCo LLC,
doing business as
A trade name, trading name, or business name, is a pseudonym used by companies that do not operate under their registered company name. The term for this type of alternative name is a "fictitious" business name. Registering the fictitious name w ...
JCPenney and often abbreviated JCP, is a midscale American
department store
A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
chain
A chain is a serial assembly of connected pieces, called links, typically made of metal, with an overall character similar to that of a rope in that it is flexible and curved in compression but linear, rigid, and load-bearing in tension. A c ...
operating 667 stores across 49 U.S. states and Puerto Rico.
Departments inside JCPenney stores include Mens, Womens, Boys, Girls, Baby, Bedding, Home, Fine Jewelry, Shoes, Lingerie, ''The Salon by InStyle'', ''Sephora inside JCPenney'', as well as
leased departments such as
Seattle's Best Coffee
Seattle's Best Coffee is a brand of wholesale coffee, ground coffee, and K-cup coffee that is owned by Nestlé. While Seattle's Best Coffee used to have coffeehouses in the United States, they appear to have closed down or have been converted to ...
,
US Vision
U.S. Vision, a wholly owned subsidiary of Refac Optical Group, is an international optometric dispensary chain. The vast majority of these locations are leased spaces in large department stores, such as J.C. Penney, Boscov's and Meijer as w ...
optical centers, and
Lifetouch
Lifetouch Inc. is an American-based photography company headquartered in Eden Prairie, Minnesota, Eden Prairie, Minnesota, with its Canadian operations based in Winnipeg, Manitoba.
It was founded as National School Studios (NSS) in 1936 by Eldon ...
portrait studios.
Most JCPenney stores were initially located in downtown areas, but, as
shopping mall
A shopping mall (or simply mall) is a North American term for a large indoor shopping center, usually anchored by department stores. The term "mall" originally meant a pedestrian promenade with shops along it (that is, the term was used to refe ...
s grew in popularity during the 1960s, the chain began relocating and developing stores to anchor the malls. In recent years, JCP has opened stores in
power centers, as well as stand-alone stores, sometimes adjacent to competitors. The company has been an Internet retailer since 1998, and it has streamlined its catalog and distribution while undergoing renovation improvements at store level.
In May 2020, JCPenney filed for
Chapter 11 bankruptcy protection
Chapter 11 of the United States Bankruptcy Code (Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, wheth ...
and, in September 2020,
Brookfield Asset Management
Brookfield Asset Management Inc. is a Canadian multinational company that is one of the world's largest alternative investment management companies, with over US$725 billion of assets under management in 2022. It focuses on direct contr ...
and
Simon Property Group
Simon Property Group, Inc. is an American real estate investment trust that invests in shopping malls, outlet centers, and community/lifestyle centers. It is the largest owner of shopping malls in the United States and is headquartered in Indian ...
agreed to purchase the company for around $800 million in cash and debt. The deal was approved by the
U.S. bankruptcy court
United States bankruptcy courts are courts created under Article I of the United States Constitution. The current system of bankruptcy courts was created by the United States Congress in 1978, effective April 1, 1984. United States bankruptcy c ...
for the Southern District of Texas two months later.
In May 2022, the company announced that they are moving back to their
Plano headquarters.
Early history
1898 – 1959
James Cash Penney
James Cash Penney Jr. (September 16, 1875 – February 12, 1971) was an American businessman and entrepreneur who founded the JCPenney stores in 1902.
Early life
J. C. Penney was born on September 16, 1875, on a farm outside of Hamilton, Caldwel ...
was born in
Hamilton, Missouri
Hamilton is a city in northern Caldwell County, Missouri, and is part of the Kansas City metropolitan area within the United States. The population was 1,690 at the 2020 census. It is known as the hometown of James Cash Penney, who built a l ...
. After graduating from high school, Penney worked for a local retailer. He relocated to
Colorado
Colorado (, other variants) is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of t ...
at the advice of a doctor, hoping that a better climate would improve his health. In 1898, Penney went to work for Thomas Callahan and Guy Johnson, who owned dry goods stores called Golden Rule stores in Colorado and Wyoming.
[J. C. Penney – Historic Missourians]
Retrieved August 20, 2013. In 1899, Callahan sent Penney to
Evanston, Wyoming
Evanston is a city in and the county seat of Uinta County, Wyoming, United States. The population was 12,359 at the 2010 census. It is located near the border with Utah.
History
Evanston was named after James A. Evans, a civil engineer for th ...
, to work with Johnson in another Golden Rule store.
[ Callahan and Johnson asked Penney to join them in opening a new Golden Rule store. Using money from savings and a loan, Penney joined the partnership and moved with his wife and infant son to ]Kemmerer, Wyoming
Kemmerer is the largest city in and the county seat of Lincoln County, Wyoming, United States. Its population was 2,656 at the 2010 census.
History
Explorer John C. Frémont discovered coal in the area during his second expedition in 1843. The ...
, to start his own store.[ Penney opened the store on April 14, 1902.][ He participated in the creation of two more stores and purchased full interest in all three locations when Callahan and Johnson dissolved their partnership in 1907. In 1909, Penney moved his company headquarters to ]Salt Lake City
Salt Lake City (often shortened to Salt Lake and abbreviated as SLC) is the Capital (political), capital and List of cities and towns in Utah, most populous city of Utah, United States. It is the county seat, seat of Salt Lake County, Utah, Sal ...
, Utah to be closer to banks and railroads. By 1912, Penney had 34 stores in the Rocky Mountain States. In 1913, all stores were consolidated under the J. C. Penney banner. The so-called "mother store", in Kemmerer, opened as the chain's second location in 1904. It still operates, as of 2018, albeit with shorter hours than many other locations, and is closed on Sundays.
In 1913, the company was incorporated under the new name, J. C. Penney Company, with William Henry McManus as a co-founder. In 1914, the headquarters was moved to New York City to simplify buying, financing, and transportation of goods. By 1917, the company operated 175 stores in 22 states in the United States. J. C. Penney acquired The Crescent Corset Company in 1920, the company's first wholly owned subsidiary. In 1922, the company's oldest active private brand, Big Mac work clothes, was launched. The company opened its 500th store in 1924 in Hamilton, Missouri, James Cash Penney's hometown. By the opening of the 1,000th store in 1928, gross business had reached $190 million (equivalent to $ in ).
In 1940, Sam Walton
Samuel Moore Walton (March 29, 1918 – April 5, 1992)
was an American business magnate best known for founding the retailers Walmart and Sam's Club, which he started in 1962 and 1983 respectively. Wal-Mart Stores Inc. grew to be the world's l ...
began working at a J. C. Penney in Des Moines, Iowa
Des Moines () is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, ...
. Walton later founded retailer Walmart
Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores from the United States, headquarter ...
in 1962. By 1941, J. C. Penney operated 1,600 stores in all 48 states. In 1956, J. C. Penney started national advertising with a series of advertisements in ''Life
Life is a quality that distinguishes matter that has biological processes, such as signaling and self-sustaining processes, from that which does not, and is defined by the capacity for growth, reaction to stimuli, metabolism, energ ...
'' magazine. J. C. Penney credit cards were first issued in 1959.
1960 – 1969
Full-Line Department Store
The company dedicated its first full-line shopping-center department store in 1961. This store was located at Black Horse Pike Center in Audubon, New Jersey
Audubon is a borough in Camden County, in the U.S. state of New Jersey. As of the 2010 U.S. census, the borough's population was 8,819,[King of Prussia Plaza
King of Prussia (also referred to as King of Prussia Mall) is a shopping mall located in the community of King of Prussia in Upper Merion Township in the U.S. state of Pennsylvania. It is the largest shopping mall in Pennsylvania and the third ...]
in King of Prussia, Pennsylvania in late 1962. Those stores expanded the lines of merchandise and services that an average J. C. Penney carried to include appliances, sporting goods, tools, garden\lawn merchandise, restaurants, beauty salons, portrait studios, auto parts, and auto centers.
In 1962, J. C. Penney entered discount merchandising with the acquisition of General Merchandise Company which gave them The Treasury stores. These discount operations proved unsuccessful and were shuttered in 1981. In 1963, J. C. Penney issued its first catalog. The company operated in-store catalog desks in eight states. The catalogs were distributed by the Milwaukee Catalog distribution center.
In 1969, the company acquired Thrift Drug
Thrift Drug was a U.S. pharmacy chain founded in 1935 and based in Pittsburgh, Pennsylvania.
The company was purchased by JCPenney in 1968, and was expanded greatly thereafter, serving as the flagship chain of JCPenney's pharmacy group. The cha ...
, a chain of drugstores headquartered in Pittsburgh
Pittsburgh ( ) is a city in the Commonwealth (U.S. state), Commonwealth of Pennsylvania, United States, and the county seat of Allegheny County, Pennsylvania, Allegheny County. It is the most populous city in both Allegheny County and Wester ...
, Pennsylvania. It also acquired ''Supermarkets Interstate'', an Omaha
Omaha ( ) is the largest city in the U.S. state of Nebraska and the county seat of Douglas County. Omaha is in the Midwestern United States on the Missouri River, about north of the mouth of the Platte River. The nation's 39th-largest city ...
-based food retailer which operated leased departments in J. C. Penney stores, The Treasury stores, and Thrift Drug stores.
Expansion Beyond Contiguous U.S.
In the 1960s, JCPenney expanded to include Alaska, Hawaii, and Puerto Rico. Stores were opened in Anchorage
Anchorage () is the largest city in the U.S. state of Alaska by population. With a population of 291,247 in 2020, it contains nearly 40% of the state's population. The Anchorage metropolitan area, which includes Anchorage and the neighboring Ma ...
and Fairbanks
Fairbanks is a home rule city and the borough seat of the Fairbanks North Star Borough in the U.S. state of Alaska. Fairbanks is the largest city in the Interior region of Alaska and the second largest in the state. The 2020 Census put the po ...
, Alaska in 1962, followed by Honolulu
Honolulu (; ) is the capital and largest city of the U.S. state of Hawaii, which is in the Pacific Ocean. It is an unincorporated county seat of the consolidated City and County of Honolulu, situated along the southeast coast of the island ...
, Hawaii in 1966, and Puerto Rico in 1968. The Penney Building in Anchorage partially collapsed and was damaged beyond repair in the 1964 Alaska earthquake
The 1964 Alaskan earthquake, also known as the Great Alaskan earthquake and Good Friday earthquake, occurred at 5:36 PM AKST on Good Friday, March 27. . The company rebuilt the store as a shorter building on a larger footprint and followed up by building Anchorage's first public parking garage, which opened in 1968. The Honolulu store was located at Ala Moana Center
The Ala Moana Center, commonly known simply as Ala Moana, is a large open-air shopping mall in the Ala Moana neighborhood of Honolulu, Hawaii. Owned by Brookfield Properties, Ala Moana is the eleventh largest shopping mall in the United States an ...
, and closed in 2003, along with all remaining locations in the state, making Hawaii the only U.S. state to not currently have a JCPenney store. The Penney store at Plaza Las Américas
Plaza Las Américas is a shopping mall in Hato Rey, San Juan, Puerto Rico, located at the intersection of Routes 18 and 22. "''Plaza''", as it is known to many Puerto Ricans, was the first indoor shopping mall built in Puerto Rico. It is the ...
mall in San Juan, Puerto Rico
San Juan (, , ; Spanish for "Saint John") is the capital city and most populous municipality in the Commonwealth of Puerto Rico, an unincorporated territory of the United States. As of the 2020 census, it is the 57th-largest city under the jur ...
, which opened in 1968, featured three levels and . It was the largest J. C. Penney until a store was dedicated at Greater Chicago's Woodfield Mall
Woodfield Mall is a shopping mall located in the northwest Chicago suburb of Schaumburg, Illinois, United States, at the intersection of Golf Road and Interstate 290. The mall is the largest shopping mall in the state of Illinois, the second lar ...
in 1971. The Woodfield Mall store served as the largest in the chain until a replacement store opened at Plaza Las Américas in 1998, which is in size.
1970s and the death of J.C. Penney
On February 12, 1971, James Cash Penney died at the age of 95; the company's stores were closed the morning of his funeral on February 16.[Newspapers.com]
. Newspapers.com quotes the Rochester Democrat and Chronicle for Tuesday February 16, 1971, page 5 That year, the company adopted the ''JCPenney'' style in advertising. and its revenues reached $5 billion (equivalent to $ in ) for the first time and catalog business made a profit for the first time.
. Funding Universe, Accessed January 27, 2012
JCPenney reached its peak number of stores in 1973, with 2,053 stores, 300 of which were full-line establishments. However, the company was hard hit by the 1974 recession with its stock price declining by two-thirds. In 1977, J. C. Penney sold its stores in Italy to La Rinascente
(La) Rinascente (; ) is a collection of high-end stores with Italian and international brands in fashion, accessories, beauty, homeware, design and food. It operates eleven stores in Italy, including its general headquarters in Milan and two fla ...
and also removed its Supermarkets Interstate leased departments. In 1980, the company closed the unprofitable Treasury discount stores to focus resources on its core retail stores. In 1978, the J. C. Penney Historic District in Kemmerer, Wyoming, was designated a U.S. National Historic Landmark
A National Historic Landmark (NHL) is a building, district, object, site, or structure that is officially recognized by the United States government for its outstanding historical significance. Only some 2,500 (~3%) of over 90,000 places listed ...
. In 1979, JCPenney stores started accepting Visa
Visa most commonly refers to:
*Visa Inc., a US multinational financial and payment cards company
** Visa Debit card issued by the above company
** Visa Electron, a debit card
** Visa Plus, an interbank network
*Travel visa, a document that allows ...
cards. MasterCard was accepted the following year.
1980 – 1998
In 1983, JCPenney discontinued its appliance, hardware, outdoor equipment, and auto center departments, and also sold its automotive centers to Firestone. Also in 1983, it began selling goods online through the Viewtron
Viewtron was an online service offered by Knight-Ridder and AT&T from 1983 to 1986. Patterned after the British Post Office's Prestel system, it started as a videotex service requiring users to have a special terminal, the AT&T Sceptre. As home ...
videotex
Videotex (or interactive videotex) was one of the earliest implementations of an end-user information system. From the late 1970s to early 2010s, it was used to deliver information (usually pages of text) to a user in computer-like format, typi ...
service. That same year, fashion designer Roy Halston, signed a six-year, $1 billion deal with JCPenney to sell a line of affordable clothing, accessories, cosmetics, and perfumes ranging in price from $24 to $200. The move was considered controversial then as no other high-end designer up to that point in time had licensed their designs to a mid-price retailer. The line, named Halston III, would not last long, as it would be poorly received and discontinued after about a year. However, the business move paved the way for other such high-end designers to sell their products at stores of varying price ranges in the future. In 1984, JCPenney acquired the First National Bank of Harrington, Delaware
Harrington is a city in Kent County, Delaware, United States. It is part of the Dover, Delaware Metropolitan Statistical Area. Harrington hosts the annual Delaware State Fair each July. The population was 3,562 at the 2010 census.
History
Har ...
and renamed it J. C. Penney National Bank. With the acquisition of the bank, the company became able to issue its own Mastercard and Visa Inc.
Visa Inc. (; stylized as ''VISA'') is an American multinational financial services corporation headquartered in San Francisco, California. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded cred ...
cards. The company also began accepting American Express
American Express Company (Amex) is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was found ...
cards. Also that year, Thrift Drug began co-locating stores with Weis Markets
Weis Markets, Inc. ( doing business as Weis and stylized as weis) is a Mid-Atlantic food retailer headquartered in Sunbury, Pennsylvania. It currently operates 199 stores with over 23,000 employees in Pennsylvania, Maryland, New York, New Jer ...
, and acquired many former Pantry Pride
Food Fair, also known by its successor name Pantry Pride, was a large supermarket chain in the United States. It was founded by Samuel N. Friedland, who opened the first store (as Reading Giant Quality Price Cutter) in Harrisburg, Pennsylvania i ...
properties. In April 1987, the company announced that it was moving its headquarters to Plano, Texas
Plano ( ) is a city in Collin County, Texas, Collin County and Denton County, Texas, United States. It had a population of 285,494 at the 2020 United States census, 2020 census. It is a principal city of the Dallas–Fort Worth metroplex.
Hist ...
. After several years of development, the JCPenney Television Shopping Channel appeared on cable systems beginning in 1989. By the mid-1980s, all JCPenney stores had discontinued sales of firearms. Before this point, JCPenney carried rifles and shotguns branded as JCPenney but produced by numerous established firearms manufacturers.
In the 80's JCPenney's also stopped selling outdoor equipment and hardware such as lawn mowers and tools.
The company headquarters in Plano, Texas broke ground in 1990 and was completed in 1992. When Sears
Sears, Roebuck and Co. ( ), commonly known as Sears, is an American chain of department stores founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosenwald, with what began a ...
closed its catalog business in 1993, J. C. Penney became the largest catalog retailer in the United States. In 1996, the company expanded its drug store business with the acquisition of Fay's Drug and Kerr Drug. These acquisitions momentum climaxed with the acquisition of the Eckerd chain in November. Fay's, Kerr, and Eckerd merged into J. C. Penney's drug store subsidiary Thrift Drug. Fay's, most Kerr, and Thrift drug stores were re-branded Eckerd in 1997. (Kerr Drug stores in The Carolinas
The Carolinas are the U.S. states of North Carolina and South Carolina, considered collectively. They are bordered by Virginia to the north, Tennessee to the west, and Georgia to the southwest. The Atlantic Ocean is to the east.
Combining Nort ...
remained branded as such because they were part of a group of stores that were divested because of trade competition issues raised during the merger.) On December 9, 1998, ''The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' reported JCPenney would acquire controlling interest of Lojas Renner
Lojas Renner (Portuguese for Renner Stores) is the largest Brazilian department stores clothing company, headquartered in Porto Alegre - Rio Grande do Sul, Brazil. It was the first Brazilian corporation with 100% of shares traded on Stock Exch ...
for a little over $33 million, which increased the company's maneuvering ability with their already existing units in Chile, Mexico and Puerto Rico
Puerto Rico (; abbreviated PR; tnq, Boriken, ''Borinquen''), officially the Commonwealth of Puerto Rico ( es, link=yes, Estado Libre Asociado de Puerto Rico, lit=Free Associated State of Puerto Rico), is a Caribbean island and Unincorporated ...
. In 1998, JCPenney launched its Internet store
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the r ...
.
Between 1995 and 1998, JCPenney entered Indonesia under partnership with Lippo Group (under their Multipolar investment arm) with the branding ''JCPenney'' ''Collections'', also used by multiple international JCPenney branches across Asia during the decade. This type of JCPenney store only featured fashion for men, women and kids. During its tenure, JCPenney opened two flagship stores: in 1995 on the upper ground level of Lippo Supermal (now Supermal Karawaci), and in 1996 on the upper ground and first level of Mal Taman Anggrek
Mal Taman Anggrek, translated to "Orchid Garden Mall" in English (also known as MTA or TA), is a shopping mall in Grogol Petamburan, West Jakarta, Indonesia. The mall is named after a real orchid garden within the now-demolished Orchid Hotel site, ...
. Aside from the two, JCPenney also opened smaller stores under the JCPenney Collections name in a few malls such as Plaza Blok M. All stores of JCPenney Collections in Indonesia started planning to close down due to 1997 Asian financial crisis
The Asian financial crisis was a period of financial crisis that gripped much of East Asia and Southeast Asia beginning in July 1997 and raised fears of a worldwide economic meltdown due to financial contagion. However, the recovery in 1998–1 ...
– with the JCPenney Collections store in Taman Anggrek closed in December 1997, and the May 1998 riots
The May 1998 riots of Indonesia ( id, Kerusuhan Mei 1998), also known as the 1998 tragedy (''Tragedi 1998'') or simply the 1998 event (''Peristiwa 1998''), were incidents of Riot, mass violence, mass protest, demonstrations, and civil unrest ...
– with the Lippo Supermal store looted by mass and also exiting the mall that same month (having to close down for a period of time due to damage caused by arson in other sections of the mall). Currently, the previous stores are occupied by H&M at Supermal Karawaci and Matahari Department Store
PT Matahari Department Store Tbk, commonly known as Matahari, is the largest retail platform in Indonesia with stores located across the country and online presence on Matahari.com. For over 60 years, Matahari has provided the growing Indones ...
at Mal Taman Anggrek respectively.
21st century operations
2000–2009
In early 2001, J. C. Penney closed 44 under-performing stores. In 2001, J. C. Penney sold its direct-marketing insurance unit to Dutch insurer Aegon for $1.3 billion (equivalent to $ in ) in cash to help refocus the company on retail. In 2003, the company opened three stores in strip centers in Texas
Texas (, ; Spanish language, Spanish: ''Texas'', ''Tejas'') is a state in the South Central United States, South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2 ...
, Minnesota
Minnesota () is a state in the upper midwestern region of the United States. It is the 12th largest U.S. state in area and the 22nd most populous, with over 5.75 million residents. Minnesota is home to western prairies, now given over to ...
and Indiana
Indiana () is a U.S. state in the Midwestern United States. It is the 38th-largest by area and the 17th-most populous of the 50 States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th s ...
. The new one-level, format stores focus on convenience with wider aisles and centralized checkouts. In 2004, the company added 14 more stores and exited the drug store division after 35 years, with the sale of its Eckerd division. The company also sold its six Mexico stores to Grupo Carso
Grupo Carso is a Mexican global Conglomerate (company), conglomerate company owned by Carlos Slim. It was formed in 1990 after the merger of Corporación Industrial Carso and Grupo Inbursa. The name Carso stands for Carlos Slim and Soumaya Domit ...
, which rebranded five of the stores as Dorian's
Dorian's was a department store chain based in Tijuana, Baja California, Mexico.
Dorian's was established in Downtown Tijuana in 1959.
On November 9, 1977, a fire ripped through the block where Dorian's was located, however after only 17 worki ...
and the other one as Sears Mexico
Sears, Roebuck and Co. ( ), commonly known as Sears, is an American chain of department stores founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosenwald, with what began a ...
. In 2005, J. C. Penney's e-commerce
E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet. E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain manageme ...
storefront exceeded the one billion dollar revenue mark for the first time.At the same time in June, the company would sell off its shares of Lojas Renner, the Brazilian-based retailer. Generating $260 million from the sale as it discontinues its operations with Renner and its Latin American footholds as well.
In 2007, J. C. Penney launched the Ambrielle lingerie label, which became its largest private brand launched in the company's history. J. C. Penney also re-introduced cosmetics with the opening of Sephora
Sephora is a French multinational retailer of personal care and beauty products. Featuring nearly 340 brands, along with its own private label, Sephora Collection, Sephora offers beauty products including cosmetics, skincare, body, fragrance, n ...
"stores-within-a-store" inside some J. C. Penney locations. Beginning in 2007, J. C. Penney's store slogan changed from "It's All Inside" to "Every Day Matters." The new slogan and associated ad campaign was launched in television commercials during the 79th Academy Awards
The 79th Academy Awards ceremony, presented by the Academy of Motion Picture Arts and Sciences (AMPAS), honored the best films of 2006 and took place February 25, 2007, at the Kodak Theatre in Hollywood, Los Angeles beginning at 5:30 p.m ...
in late February 2007. After J. C. Penney sold off Eckerd in 2004, the locations that continued to operate as Eckerd (some locations in the Southern U.S.
The Southern United States (sometimes Dixie, also referred to as the Southern States, the American South, the Southland, or simply the South) is a geographic and cultural region of the United States of America. It is between the Atlantic Ocean ...
were sold to CVS Corporation
CVS Health Corporation (previously CVS Corporation and CVS Caremark Corporation) is an American healthcare company that owns CVS Pharmacy, a retail pharmacy chain; CVS Caremark, a pharmacy benefits manager; and Aetna, a health insurance provi ...
) still had J. C. Penney Catalog Centers inside the stores (which was a carryover from locations that were once Thrift Drug
Thrift Drug was a U.S. pharmacy chain founded in 1935 and based in Pittsburgh, Pennsylvania.
The company was purchased by JCPenney in 1968, and was expanded greatly thereafter, serving as the flagship chain of JCPenney's pharmacy group. The cha ...
) and also continued to accept J. C. Penney credit cards. After Rite Aid
Rite Aid Corporation is an American drugstore chain based in Philadelphia, Pennsylvania. It was founded in 1962 in Scranton, Pennsylvania, by Alex Grass under the name Thrift D Discount Center. The company ranked No. 148 in the Fortune 500 lis ...
finalized its acquisition of Eckerd in 2007, the Catalog Centers inside the soon-to-be-converted stores permanently closed. Although as a result of the acquisition, Rite Aid now accepts J. C. Penney credit cards, even at Rite Aid locations that existed before the acquisition of Eckerd. In November 2007, the company launched a new public website, JCPenneyBrands.com, which covers the company's private and exclusive brands and its branding strategy, as well as a preview of an upcoming product line.
In February 2008, the company launched the "American Living" brand, as developed by Ralph Lauren
Ralph Lauren, ( ; ; born October 14, 1939) is an American fashion designer, philanthropist, and billionaire businessman, best known for the Ralph Lauren Corporation, a global multibillion-dollar enterprise. He has become well known for his co ...
, across several product lines. The launch, which was accompanied by an ad campaign during the 80th Academy Awards
The 80th Academy Awards ceremony, presented by the Academy of Motion Picture Arts and Sciences (AMPAS), honored the best films of 2007. The award ceremony took place on February 24, 2008, at the Kodak Theatre in Hollywood, Los Angeles. During t ...
, was the company's largest private brand launch. That summer, J. C. Penney also added a new brand to its home collection, "Linden Street." The Linden Street brand features a contemporary lifestyle collection of furniture, domestics, and home decor. Linden Street is sold exclusively in J. C. Penney stores and through its website. Other new exclusive brands for juniors and young men's were launched that summer. They included a relaunch of Le Tigre
Le Tigre (, ; French for "The Tiger") is an American electronic rock band formed by Kathleen Hanna (of Bikini Kill), Johanna Fateman and Sadie Benning in 1998 in New York City. Benning left in 2000 and was replaced by JD Samson for the rest ...
, along with Decree, and Fabulosity, a junior line of clothing by Kimora Lee Simmons
Kimora Lee Simmons (née Perkins) is an American model, business woman, fashion designer, venture capitalist, entrepreneur, TV personality, philanthropist and author.
Early life
Kimora Lee Perkins was born in St. Louis, Missouri. Stephen M. ...
.
In July 2009, new additions were made to the J. C. Penney young men's department, including an expansion of its private brand Decree (previously exclusively a juniors clothing line) and the introduction of more skate/surf-oriented clothing, including Rusty, RS by Ryan Sheckler
Ryan Allen Sheckler (born December 30, 1989) is an American professional skateboarder and entrepreneur, and was the star of the MTV-produced reality television series '' Life of Ryan.'' He also starred in four seasons of the short-format video se ...
and 3rd Rail. In August, Albert Gonzalez
Albert Gonzalez (born 1981) is an American computer hacker and computer criminal who is accused of masterminding the combined credit card theft and subsequent reselling of more than 170 million card and ATM numbers from 2005 to 2007: the bigge ...
's defense lawyer announced JCPenney was a victim of a computer hacker
A hacker is a person skilled in information technology who uses their technical knowledge to achieve a goal or overcome an obstacle, within a computerized system by non-standard means. Though the term ''hacker'' has become associated in popu ...
, although the company stated that no customers' credit card information had been stolen. That year, J. C. Penney reached an agreement with Seattle's Best Coffee
Seattle's Best Coffee is a brand of wholesale coffee, ground coffee, and K-cup coffee that is owned by Nestlé. While Seattle's Best Coffee used to have coffeehouses in the United States, they appear to have closed down or have been converted to ...
to feature full-service cafes within leased departments inside J. C. Penney stores across the country. Currently, Seattle's Best Coffee is still expanding café locations within J. C. Penney locations across the country.
2010–2014
In September 2010, J. C. Penney joined Facebook to help promote its "Care, Share, Win" campaign. Since 1999, J. C. Penney has donated $100 million to after-school care. That fall, Vornado Realty Trust
Vornado Realty Trust is a real estate investment trust formed in Maryland in 1982, with its primary office in New York City. The company invests in office buildings and street retail in Manhattan.
Investments
Notable properties owned by the ...
took a 9.9 percent stake in Penney; it sold off its 9.9 Million share interest in the company for $13.00 per share in 2013.
On January 24, 2011, J. C. Penney announced it would exit the catalog business and close all 19 of its catalog outlet stores. An additional seven stores, two call center facilities, and one customer decorating facility would also be closed.[ One of the J. C. Penney Outlet Stores that closed, at Franklin Mills Mall in Philadelphia, was replaced on March 2, 2012, by a regular J. C. Penney store, which later closed in 2017. On February 12, 2011, '']The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' exposed the company's use of link schemes—"spamdexing
Spamdexing (also known as search engine spam, search engine poisoning, black-hat search engine optimization, search spam or web spam) is the deliberate manipulation of search engine indexes. It involves a number of methods, such as link building ...
"—to increase the J. C. Penney website's ranking in Google search results, especially during the holiday season. Doug Pierce, an expert in online search
Online search is the process of interactively searching for and retrieving requested information via a computer from databases that are online. Interactive searches became possible in the 1980s with the advent of faster databases and smart terminal ...
from Blue Fountain Media, described the optimization as "the most ambitious attempt to game Google's search results that he has ever seen". Ultimately, Google took retaliatory action and drastically reduced the visibility of J. C. Penney in the search results. Although the retailer denied any involvement, it fired its search engine consulting firm, SearchDex.[David Segal]
"The Dirty Little Secrets of Search"
, ''The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'', February 12, 2011
In June 2011, J. C. Penney announced that Ron Johnson
Ronald Harold Johnson (born April 8, 1955) is an American accountant, businessman, and politician serving as the senior United States senator from Wisconsin, a seat he has held since 2011. A Republican, Johnson was first elected to the U.S. Se ...
, who had led Apple
An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple fruit tree, trees are agriculture, cultivated worldwide and are the most widely grown species in the genus ''Malus''. The tree originated in Central Asia, wh ...
retail stores in a period of high growth, became the company's new CEO. In October 2011, J. C. Penney sold the 15 remaining catalog outlet stores to SB Capital Group. The stores would remain open as they transitioned to JC's 5 Star Outlets.[SB Capitol press release]
. October 2011 On December 7, J. C. Penney announced the acquisition of 16.6 percent of Martha Stewart Living Omnimedia
Martha Stewart Living Omnimedia Inc. (MSLO) is a diversified media and merchandising company founded by Martha Stewart and owned by Marquee Brands LLC since April 2019. It is organized into four business segments: publishing, Internet, broadcasti ...
stock. J. C. Penney planned to put "mini-Martha Stewart shops" in many of its stores in 2013, as well as create a website together.
In January 2012, the company's chief operating officer at the time, Michael Kramer, revealed to ''The Wall Street Journal
''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'' that more than 30 percent of the bandwidth of J. C. Penney's headquarters was used for the viewing of YouTube videos during that month alone. Kramer consequently laid off 1,600 employees to change the company's workplace culture. On February 1, J. C. Penney began a new pricing method, with "Every Day" prices on most days reflecting what used to be sale prices, "Monthly Value" for certain items every month in place of sales, and "Best Price" the first and third Fridays of each month, tied to paydays. Prices would also not end in 9 or 7 and would instead use whole figures to price items. The changes in the stores include a focus on the mini-stores such as those for Martha Stewart
Martha Helen Stewart (, ; born August 3, 1941) is an American retail businesswoman, writer, and television personality. As founder of Martha Stewart Living Omnimedia, she gained success through a variety of business ventures, encompassing pub ...
products.
In April 2012, the company announced plans to trim its workforce, laying off nearly 13% of its home office staff in Dallas, and closing a call center in Pittsburgh. Many managers, supervisors, and long-time employees were let go on April 30, 2012. In June, the company announced that Michael Francis, the company's president, was leaving the company, after only eight months on the job, effective immediately. In July 2012, the company announced that it was laying off 350 more workers at its headquarters. In August, J. C. Penney began rolling out a store-within-a-store strategy, with plans to eventually roll out 100 shops in 683 stores. That month, the company posted a second-quarter comparable-store loss of 22%, with internet sales dropping 33%. At an analyst meeting in New York the same day, Johnson said, "I'm completely convinced that our transformation is on track." J. C. Penney's stock rose 5.9% on Johnson's comments at the analyst meeting, the largest single-day stock increase since late January 2012. In 2012, fourth quarter sales for J. C. Penney were poor. Sales were down 28.4% from a year earlier and same store sales were down 32%. Strategic choices made by Johnson a year earlier, including the change in pricing strategy, were being called into question. It was announced in April 2012 that Nickelson Wooster would become the creative director for J. C. Penney menswear. Wooster stated in an interview with ''Esquire
Esquire (, ; abbreviated Esq.) is usually a courtesy title.
In the United Kingdom, ''esquire'' historically was a title of respect accorded to men of higher social rank, particularly members of the landed gentry above the rank of gentlema ...
'' that his influence on the brand would begin with spring menswear available as of February 2013.
On April 8, 2013, Johnson was fired from J. C. Penney after 17 months with the company. Mike Ullman, the retailer's former CEO, was announced as his replacement shortly afterwards. In August, William A. Ackman, of Pershing Square Capital Management
Pershing Square Capital Management is an American hedge fund management company founded and run by Bill Ackman, headquartered in New York City.
Company history
In 2004, with $54 million in funding from his personal funds and former business part ...
, continued his efforts to remove Thomas Engibous, the company's chairman of the board of directors. However, Ackman resigned from the board on August 12, and two new directors were subsequently appointed to the board, one of whom is former Macy's
Macy's (originally R. H. Macy & Co.) is an American chain of high-end department stores founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated wi ...
vice chairman Ronald Tysoe. On September 26, 2013, J. C. Penney, with Goldman Sachs
Goldman Sachs () is an American multinational investment bank and financial services company. Founded in 1869, Goldman Sachs is headquartered at 200 West Street in Lower Manhattan, with regional headquarters in London, Warsaw, Bangalore, H ...
as the sole underwriter
Underwriting (UW) services are provided by some large financial institutions, such as banks, insurance companies and investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liabilit ...
, announced plans to issue 84 million shares of its stock. The move stood in contrast with CEO Mike Ullman's remarks from earlier that day, whereby he did not foresee "conditions for the rest of the year that would warrant raising liquidity".
During the spring of 2013, a kettle sold by the company attracted controversy when many users of social media pointed out its resemblance to Adolf Hitler
Adolf Hitler (; 20 April 188930 April 1945) was an Austrian-born German politician who was dictator of Nazi Germany, Germany from 1933 until Death of Adolf Hitler, his death in 1945. Adolf Hitler's rise to power, He rose to power as the le ...
, with the kettle being dubbed the Hitler teapot
The Hitler teapot (also called the Hitler tea kettle; officially the Michael Graves Design Bells and Whistles Stainless Steel Tea Kettle) was a stainless-steel kettle sold in 2013 by the American retailer and department store chain JCPenney. It a ...
.
During a November 2013 conference call to Wall Street
Wall Street is an eight-block-long street in the Financial District of Lower Manhattan in New York City. It runs between Broadway in the west to South Street and the East River in the east. The term "Wall Street" has become a metonym for t ...
analysts, Ullman announced that J. C. Penney is "restoring initial markups necessary to support the return o a
O, or o, is the fifteenth letter and the fourth vowel letter in the Latin alphabet, used in the modern English alphabet, the alphabets of other western European languages and others worldwide. Its name in English is ''o'' (pronounced ), plu ...
promotional department store strategy" with "gross margins, currently 29.5 percent of sales versus 32.5 percent a year ago, were lower due to the impact of clearance sales to eliminate inventory overhang and to transition back to the promotional pricing strategy the company is known for." Ullman is removing the radio frequency identification
Radio-frequency identification (RFID) uses electromagnetic fields to automatically identify and track tags attached to objects. An RFID system consists of a tiny radio transponder, a radio receiver and transmitter. When triggered by an electromag ...
technology and returning to security tags because shrinkage has "added 100 basis points on margins in the third quarter". Various analysts have mixed reviews of J. C. Penney's future. On December 1, 2013, J. C. Penney was replaced by Allegion
Allegion plc is an American Irish-domiciled provider of security products for homes and businesses.
Though it comprises thirty-one global brands, including CISA, Interflex, LCN, Schlage and Von Duprin, the company operates through two main secti ...
in the S&P 500
The Standard and Poor's 500, or simply the S&P 500, is a stock market index tracking the stock performance of 500 large companies listed on stock exchanges in the United States. It is one of the most commonly followed equity indices. As of D ...
Index. S&P cited J. C. Penney's 37% fall in market value to $2.7 billion (equivalent to $ in ) was "more representative of the mid-cap market". J. C. Penney replaced Aéropostale from the S&P MidCap 400 Index. In 2013, Soros Fund Management
Soros Fund Management, LLC is a private American investment management firm. It is currently structured as a family office, but formerly as a hedge fund. The firm was founded in 1970 by George Soros and, in 2010, was reported to be one of the mos ...
sold over 19 million J. C. Penney shares after only owning them for a few months.
On January 15, 2014, J. C. Penney announced it was closing 33 under-performing stores and laying off 2,000 employees. J. C. Penney's stock continued its decline until their first quarter results in 2014 showed signs of improvement, and sent the share value back into the double digits. In October, it was announced that the company would be tapping former Home Depot
The Home Depot, Inc., is an American multinational corporation, multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the l ...
executive Marvin Ellison to take on the role of CEO starting in November.
2015–2019
In January 2015, it was announced that J. C. Penney would close 39 under-performing stores nationwide and lay off 2,250 employees. That same year, the company announced that it was liquidating its The Foundry Big & Tall Supply Co. chain of standalone clothing stores. In January 2016, J. C. Penney announced plans to relaunch its business of selling major appliances to target a wave of millennials
Millennials, also known as Generation Y or Gen Y, are the Western demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000 ...
who are buying first-time homes. In February, J. C. Penney opened a support center in Bangalore
Bangalore (), officially Bengaluru (), is the capital and largest city of the Indian state of Karnataka. It has a population of more than and a metropolitan population of around , making it the third most populous city and fifth most ...
, India.
In January 2017, J. C. Penney sold its headquarters campus and surrounding land in Plano, Texas to Dreien Opportunity Partners as a leaseback
Leaseback, short for "sale-and-leaseback", is a financial transaction in which one sells an asset and leases it back for the long term; therefore, one continues to be able to use the asset but no longer owns it. The transaction is generally done f ...
sale to maintain operations at the location. The land has since been broken up and sold/developed. Space inside the HQ building has been subleased. Part of this land was sold to where the current Toyota North America HQ is now located. In February, J. C. Penney announced that it would shutter two distribution centers and up to 140 under-performing stores as it wrestled with disappointing sales. The company also planned to offer buyouts to roughly 6,000 employees. On March 17, J. C. Penney released a list of 138 locations that would close by the end of June. By closing stores and distribution facilities, J. C. Penney would redirect resources to help expand its store-in-store Sephora
Sephora is a French multinational retailer of personal care and beauty products. Featuring nearly 340 brands, along with its own private label, Sephora Collection, Sephora offers beauty products including cosmetics, skincare, body, fragrance, n ...
boutiques, and add Nike
Nike often refers to:
* Nike (mythology), a Greek goddess who personifies victory
* Nike, Inc., a major American producer of athletic shoes, apparel, and sports equipment
Nike may also refer to:
People
* Nike (name), a surname and feminine give ...
and Adidas
Adidas AG (; stylized as adidas since 1949) is a German multinational corporation, founded and headquartered in Herzogenaurach, Bavaria, that designs and manufactures shoes, clothing and accessories. It is the largest sportswear manufactur ...
boutiques, similar to what Macy's
Macy's (originally R. H. Macy & Co.) is an American chain of high-end department stores founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated wi ...
has done with Finish Line, Lids and LensCrafters
LensCrafters is an international retailer of prescription eyewear and prescription sunglasses. Its stores usually host independent optometrists on-site or in an adjacent store. The company has its corporate headquarters in Mason, Ohio, a suburb ...
.
In an effort to capitalize on self-deprecating humor and improve its reputation, J. C. Penney collaborated with Nicole Richie
Nicole Camille Richie (; born September 21, 1981) is an American television personality, fashion designer, socialite, and actress. She came to prominence after appearing in the reality television series ''The Simple Life'' (2003–2007), in whic ...
and other designers to open a "Jacques Penne" pop-up shop in Manhattan
Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state ...
during the 2017 holiday season.
In 2018, J. C. Penney closed permanently at Plaza Palma Real in Humacao, Puerto Rico
Humacao () is a city and municipality in Puerto Rico located in the eastern coast of the island, north of Yabucoa; south of Naguabo; east of Las Piedras; and west of Vieques Passage. Humacao is spread over 12 barrios and Humacao Pueblo (the ...
, after Hurricane Maria
Hurricane Maria was a deadly Saffir–Simpson scale#Category 5, Category 5 Tropical cyclone, hurricane that devastated the northeastern Caribbean in September 2017, particularly Dominica, Saint Croix, and Puerto Rico. It is regarded as the wo ...
devastated the store in September 2017. In May, J. C. Penney reported an adjusted loss of $69 million in the first quarter, even worse than Wall Street predicted, and lowered its projections for the year. Sales fell 4%, also missing estimates. Earlier in 2018, the company announced it would cut 360 jobs at its stores and corporate headquarters. The company lowered its earnings forecast for the year to 13 cents per share at best, and said it could lose as much as 7 cents. J. C. Penney finished the quarter with just $181 million in cash, down from $363 million a year ago. Much of the big decrease was because of a $190 billion debt replace. On May 22, J. C. Penney announced the resignation of their CEO, Marvin Ellison. On October 2, J. C. Penney announced former Jo-Ann Stores
Jo-Ann Stores, LLC, more commonly known as Jo-Ann (stylized as JOANN), is an American specialty retailing, retailer of crafts and fabrics based in Hudson, Ohio. It operates the retail chains ''JOANN Fabrics and Crafts'' and ''Jo-Ann Etc''. The ...
CEO Jill Soltau
Jill Ann Soltau (born 1967) is an American businesswoman who was the CEO of JCPenney from October 2018 through December 2020. She was previously CEO of Jo-Ann Fabrics.
Education
A native of Viroqua, Wisconsin, Soltau is a 1989 graduate of Univers ...
as their CEO, effective October 15. With the announcement, JCPenney's shares rose 9%. The company ranked 235 on the Fortune 500
The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along ...
list of the largest United States corporations by revenue. She has also brought new talent and has cleaned out inventory. On December 26, the stock price of J. C. Penney (NYSE: JCP) fell below $1 per share. This was the first time shares fell below $1 ever in the 110-year history of the company, which started trading on the New York Stock Exchange in 1929. The stock fell 68% over the course of 2018, including a 30% drop in December 2018 alone.
On February 6, 2019, J. C. Penney said it would stop selling major appliances on February 28, and that furniture would be limited to online and stores in Puerto Rico. On February 28, J. C. Penney announced its intent to close 27 stores in 2019, including 18 full-line department stores and nine home-and-furniture stores. The closure announcement was paired with news that the retailer had suffered a 4% decline in same-store sales during the 2018 holiday quarter. On March 26, J. C. Penney announced the hiring of Bill Wofford as chief financial officer. Wofford came to the company from The Vitamin Shoppe
The Vitamin Shoppe (formerly Vitamin Shoppe Industries, Inc., stylized as theVitaminShoppe) is an American, New Jersey-based retailer of nutritional supplements. It also operated three stores in Canada under the name VitaPath from January 2013 u ...
, where he had served as CFO since June 2018. On May 21, J. C. Penney announced that Shawn Gensch will be the Chief Customer Officer
A chief customer officer (CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact. ...
to take effect on June 3. Gensch comes from Sprouts Farmers Market
Sprouts Farmers Market, Inc., is a supermarket chain headquartered in Phoenix, Arizona, USA. The grocer offers a wide selection of natural and organic foods, including fresh produce, bulk foods, vitamins and supplements, packaged groceries, meat ...
where he was their CCO. Also on May 21, J. C. Penney announced a net sales decline of 5.6% and a net loss of $154 million for its fiscal first quarter of 2019, which ended on May 5.
2020
On January 19, 2020, J. C. Penney announced plans to close six stores.
COVID-19 pandemic
On March 15, 2020 when businesses were ordered to temporarily close in many States, the chain closed all of its stores and furloughed its employees. J. C. Penney became the fourth major national retailer to file for bankruptcy in May 2020. Days earlier, it was reported in a regulatory filing that J. C. Penney would give bonuses totaling nearly $10 million to the company's senior managers, which included $4.5 million to CEO Jill Soltau
Jill Ann Soltau (born 1967) is an American businesswoman who was the CEO of JCPenney from October 2018 through December 2020. She was previously CEO of Jo-Ann Fabrics.
Education
A native of Viroqua, Wisconsin, Soltau is a 1989 graduate of Univers ...
. After 91 years, it was delisted from the New York Stock Exchange
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its listed c ...
on May 18, 2020, and became listed in OTC Pink
OTC Markets Group (previously known as Pink Sheets) is an American financial market providing price and liquidity information for almost 10,000 over-the-counter (OTC) securities. The group has its headquarters in New York City. OTC-traded sec ...
.
On March 18, J. C. Penney announced all retail stores would temporarily close in response to the global COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identif ...
until April 2. On March 31, J. C. Penney announced an extension of the planned April 2 reopening, with a new date not possible to be determined at the time. On May 1, J. C. Penney announced a limited number of stores would reopen.
Bankruptcy and new ownership
On May 15, 2020, J. C. Penney filed for Chapter 11
Chapter 11 of the United States Bankruptcy Code (Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, wheth ...
bankruptcy protection and announced that there would be an additional 242 store closings, blaming the COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identif ...
for its action. By June 17, J. C. Penney reopened approximately 827 stores; most of the 154 scheduled for permanent closure in 2020 were among those reopened, with final closing sales in progress. On June 22, J. C. Penney identified an additional 13 stores that would be permanently closed. On July 7, 2020, J. C. Penney announced that they would close two stores in New York City; one at the Manhattan Mall, which was closed immediately and the Kings Plaza store in Brooklyn, which closed on Sunday, September 27, 2020. On December 17, 2020, JCPenney announced that they would close 15 additional stores in March 2021. As of June 2021, there have been a total of 175 store closures. On December 30, 2020, it was announced that Jill Soltau
Jill Ann Soltau (born 1967) is an American businesswoman who was the CEO of JCPenney from October 2018 through December 2020. She was previously CEO of Jo-Ann Fabrics.
Education
A native of Viroqua, Wisconsin, Soltau is a 1989 graduate of Univers ...
would step down as CEO of JCPenney, effective December 31, 2020. It is unclear whether she was fired or resigned. On January 1, 2021, Soltau was replaced by Simon Property's chief investment officer, Stanley Shashoua.
On June 4, 2020, J. C. Penney released a list of 148 stores slated to close starting in late June 2020, with eleven additional store closures announced on June 22 and two additional stores on July 7, with the previously announced store closing locations remaining on hold pending further review, for a planned closing a total of 242 stores. Since the initial filing, rumors of potential buyers include Amazon
Amazon most often refers to:
* Amazons, a tribe of female warriors in Greek mythology
* Amazon rainforest, a rainforest covering most of the Amazon basin
* Amazon River, in South America
* Amazon (company), an American multinational technology c ...
, Sycamore Partners
Sycamore Partners is a private equity firm based in New York specializing in retail and consumer investments. The firm has approximately $10 billion in aggregate committed capital.
History
Founding
Sycamore Partners was founded in 2011 by Stefa ...
, and a group consisting of Authentic Brands (Forever 21
Forever 21 is a multinational fast fashion retailer headquartered in Los Angeles, California, United States. Originally founded as the store Fashion 21 in Highland Park, Los Angeles in 1984,Forever 21History & Facts, n.d. Retrieved 27 April 2014 ...
, Aeropostale, Barneys
Barneys New York Inc. is an American luxury brand founded in New York City in 1923. It has introduced major designers including Armani, Azzedine Alaïa, Comme des Garçons, Christian Louboutin, and Ermenegildo Zegna to the US market.
Barneys N ...
), and mall owners Simon Property Group and Brookfield Properties. On July 8, J. C. Penney submitted their bankruptcy exit plan to existing lenders, and also requested more time for negotiations. On July 31, 2020, it was announced that 21 stores, including the "Mother Store" in Kemmerer, Wyoming
Kemmerer is the largest city in and the county seat of Lincoln County, Wyoming, United States. Its population was 2,656 at the 2010 census.
History
Explorer John C. Frémont discovered coal in the area during his second expedition in 1843. The ...
, would be auctioned off as part of the proceedings.
On September 9, 2020, Brookfield Property Partners and Simon Property Group
Simon Property Group, Inc. is an American real estate investment trust that invests in shopping malls, outlet centers, and community/lifestyle centers. It is the largest owner of shopping malls in the United States and is headquartered in Indian ...
agreed to purchase JCPenney for about $800 million, including $300 million in cash and assuming $500 million of debt, which was later approved by the court on November 10, 2020. It has been established that once the company emerges from bankruptcy it is poised to save nearly 60,000 jobs, according to various independent studies. The company was paying $2.45 million in monthly rent at the time it sold its headquarters offices in Plano, Texas in 2017; the location was permanently vacated in November 2020, and as of August 2021, no new headquarters location has been announced.
Simon and Brookfield era
In October 2021 the company opened 10 new shop-in-shop locations across the US, featuring a wide variety of brands, including indie and BIPOC
The term "person of color" ( : people of color or persons of color; abbreviated POC) is primarily used to describe any person who is not considered "white". In its current meaning, the term originated in, and is primarily associated with, the U ...
brands, including flagship partner Thirteen Lune
Thirteen Lune is an e-commerce beauty website launched in 2020 and based in West Hollywood, California, West Hollywood.
History
Thirteen Lune was co-founded by Nyakio Grieco, a Los Angeles-based beauty entrepreneur, and Patrick Herning, the CEO ...
. Marc Rosen became CEO in 2021.
In April 2022, JCPenney's owners–Simon and Brookfield– offered $8.6 billion to purchase Kohl's
Kohl's (stylized in all caps) is an American department store retail chain, operated by Kohl's Corporation. it is the largest department store chain in the United States, with 1,165 locations, operating stores in every U.S. state except Hawai ...
. Sephora had already announced plans to contract exclusively with Kohl's by 2023, and had piloted Sephora Inside Kohls at select store locations. With this deal, Sephora will remain affiliated with, and under control of, the Simon and Brookfield retail portfolio, therefore superseding and annulling previous agreements for Sephora to leave JCPenney in favor of Kohls.
Finances
Corporate identity
In June 2008, an ad called "Speed Dressing" emerged ending with the J. C. Penney logo and slogan "Every Day Matters". The ad won a prize at the Cannes Lions International Advertising Festival
The Cannes Lions International Festival of Creativity (formerly the International Advertising Festival) is a global event for those working in creative communications, advertising, and related fields. It is considered the largest gathering of the ...
. The ad was criticized for seeming to promote teen sex. J. C. Penney denied that the ad was theirs and their advertising agency Saatchi & Saatchi
Saatchi & Saatchi is a British multinational communications and advertising agency network with 114 offices in 76 countries and over 6,500 staff. It was founded in 1970 and is currently headquartered in London. The parent company of the agency gr ...
reported that it had been created by a third-party vendor. It was entered in the competition by Epoch Films, who declined to comment.
Marketing expert John Tantillo advised that the company distance itself from the commercial and also shed the publicity it engendered.
Logo
File:J. C. Penney Old Logo.svg, Penney's logo used from 1963 to 1971 but still on stores until the 80's.
File:JCPenney logo.svg, J. C. Penney logo, originally used from 1971 to 2011 and again from 2013 to 2019.
File:J. C. Penney logo.png, J. C. Penney box logo 2000–2005
File:JCPenney logo 2011.svg, Alternate J. C. Penney logo used on a few stores, used from 2011 until 2012.
File:JCPenney 2012 logo.svg, J. C. Penney logo used from 2012 until 2013
File:JCPenney logo (2019).svg, J. C. Penney logo used since late 2019.
Private brands
Beginning with the Marathon Hats line, JCPenney has introduced multiple private brands, partially in response to suppliers denying access to expected inventories.
* St. John's Bay, casual clothing and shoes for men and women, including Big & Tall (men) and Plus (women)
* St. John's Bay Outdoor, men's outdoor apparel
* The Original Arizona Jean Company, casual clothing and sandals for men, women, and children, including Big & Tall
* Xersion, active and athletic clothing for men, women and children
* Worthington, women's formal and casual clothing and shoes
* a.n.a, young women's urban clothing and shoes
* Ambrielle, women's sleepwear, intimates, and swim
* Liz Claiborne
Anne Elisabeth Jane Claiborne (March 31, 1929 – June 26, 2007) was an American fashion designer and businesswoman. Her success was built upon stylish yet affordable apparel for career women featuring colorfully tailored separates that co ...
, women's apparel
* Ryegrass, stylish women's fashion
* Stafford, men's tailored/fitted clothing and shoes
* J. Ferrar, men's full line of slim-fitting clothing,including Big & Tall
* Collection by Michael Strahan, men's suits, ties, and cuff links
* Claiborne (discontinued), men's apparel
* Mutual Weave, men's denim and casual outerwear
* Marilyn Monroe, women's vintage collection
* Foundry Supply Co. (discontinued solo stores, brand moved to JCPenney stores), men's Big & Tall apparel, superseded by SJB and Arizona.
* ThereAbouts, casual wear for boys and girls
* Okie Dokie, newborn and toddler apparel
* JCPenney Home, home goods
* Linden Street, bedding
* Cooks, cookware
* Home Expressions, home goods
* North Pole Trading Co, Christmas decor & bedding
* Marathon Hats (the first JCP private brand)
* Loom + Forge, modern home decor, bedding, and window
Former subsidiaries
* Eckerd Pharmacy – A chain of pharmacies that JCPenney sold off in 2004, with former locations becoming CVS or Rite Aid
Rite Aid Corporation is an American drugstore chain based in Philadelphia, Pennsylvania. It was founded in 1962 in Scranton, Pennsylvania, by Alex Grass under the name Thrift D Discount Center. The company ranked No. 148 in the Fortune 500 lis ...
.
*The Treasury / Treasury Island – a chain of discount stores that JCPenney closed in the 80s
*Treasury drug stores – A chain of stand alone drug stores that were also branded with the Treasury nameplate. Treasury Drug stores became Eckerd which JCPenney also owned.
*JCPenney Insurance – JCPenney Casualty Insurance (also referred to as Penney-Wise Protection) was sold to Metropolitan Life Insurance Company
MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company (MLIC), better known as MetLife, and its affiliates. MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, wi ...
in 1989.
*Auto Centers – JCPenney had Auto Centers during the 70s and 80s. Some JCPenney Auto Centers had gas stations. JCPenney closed the auto centers by the 90s.
*JCPenney Home Stores – stores that sold linens & home decor
*JCPenney Outlet / JC's 5 Star Outlet – JCPenney Outlet Stores were stores that sold JCPenney's merchandise at a lower outlet store price. JC's 5 star outlet was a "lower rank" outlet store. All of the outlet stores were closed by 2011.
*JCPenney furniture outlet – JCPenney outlet stores that only sold furniture & rugs.
*JCPenney Restaurants – Some stores had JCPenney branded restaurants
*Penncraft Tools – A short-lived line of tools intended to compete with Sears Craftsman, with hand tools manufactured by New Britain
New Britain ( tpi, Niu Briten) is the largest island in the Bismarck Archipelago, part of the Islands Region of Papua New Guinea. It is separated from New Guinea by a northwest corner of the Solomon Sea (or with an island hop of Umboi the Dam ...
and power tools and drill bits manufactured by Stanley
Stanley may refer to:
Arts and entertainment
Film and television
* ''Stanley'' (1972 film), an American horror film
* ''Stanley'' (1984 film), an Australian comedy
* ''Stanley'' (1999 film), an animated short
* ''Stanley'' (1956 TV series) ...
.
Locations listed on the National Register of Historic Places
JCPenney locations that are listed on the National Register of Historic Places (NRHP):
*J. C. Penney-Chicago Store (Tucson, Arizona)
''J. The Jewish News of Northern California'', formerly known as ''Jweekly'', is a weekly print newspaper in Northern California, with its online edition updated daily. It is owned and operated by San Francisco Jewish Community Publications In ...
*J. C. Penney Company Building (Shoshone, Idaho)
The J. C. Penney Company Building located at 104 S. Rail Street in Shoshone, Idaho, is a historic department store building. It was built in 1918 by stonemason Ignacio Berriochoa.
The building was identified in a Thematic Resource study, "Lava ...
*J. C. Penney Co. Warehouse Building (St. Louis, Missouri)
The J. C. Penney Co. Warehouse Building, formerly also known as Edison Brothers Warehouse Building, and now Edison Condominiums, is a historic warehouse building in downtown St. Louis, Missouri. The building now serves as a condo-hotel.
History
...
*J. C. Penney Building (Newberg, Oregon)
The J. C. Penney Building is a former department store building in downtown Newberg, Oregon, United States. Built around 1927, the structure was added to the National Register of Historic Places on June 13, 2007. The brick building is 1-and-a-half ...
* J. C. Penney Historic District, Kemmerer, Wyoming, a National Historic Landmark District
National may refer to:
Common uses
* Nation or country
** Nationality – a ''national'' is a person who is subject to a nation, regardless of whether the person has full rights as a citizen
Places in the United States
* National, Maryland, ce ...
* J. C. Penney House, Kemmerer, Wyoming
See also
* Retail apocalypse
A retail apocalypse is the closing of numerous brick-and-mortar retail stores, especially those of large chains worldwide. It began around 2010, and was severely exacerbated by the mandatory closures during the COVID-19 pandemic.
In 2017, over ...
References
External links
*
{{Authority control, state=expanded
1902 establishments in Wyoming
American companies established in 1902
Companies formerly listed on the New York Stock Exchange
Companies that filed for Chapter 11 bankruptcy in 2020
Department stores of the United States
Furniture retailers of the United States
Companies based in Plano, Texas
Online retailers of the United States
Retail companies established in 1902
Authentic Brands Group
2020 mergers and acquisitions
Simon Property Group
Brookfield Asset Management