An interview is a structured
conversation where one participant asks questions, and the other provides answers.
[Merriam Webster Dictionary]
Interview
Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" refers to a one-on-one conversation between an ''interviewer'' and an ''interviewee''. The interviewer asks questions to which the interviewee responds, usually providing information. That information may be used or provided to other audiences immediately or later. This feature is common to many types of interviews – a job interview or interview with a witness to an event may have no other audience present at the time, but the answers will be later provided to others in the employment or investigative process. An interview may also transfer information in both directions.
Interviews usually take place face-to-face and in person but the parties may instead be separated geographically, as in
videoconferencing
Videotelephony, also known as videoconferencing and video teleconferencing, is the two-way or multipoint reception and transmission of audio and video signals by people in different locations for real time communication.McGraw-Hill Concise Encyc ...
or
telephone interviews. Interviews almost always involve spoken conversation between two or more parties. In some instances a "conversation" can happen between two persons who type their questions and answers.
Interviews can be unstructured, free-wheeling and open-ended conversations without predetermined plan or prearranged questions. One form of unstructured interview is a focused interview in which the interviewer consciously and consistently guides the conversation so that the interviewee's responses do not stray from the main research topic or idea.
Interviews can also be highly
structured conversations in which specific questions occur in a specified order. They can follow diverse formats; for example, in a
ladder interview, a respondent's answers typically guide subsequent interviews, with the object being to explore a respondent's
subconscious motives. Typically the interviewer has some way of recording the information that is gleaned from the interviewee, often by keeping notes with a pencil and paper, or with a
video
Video is an Electronics, electronic medium for the recording, copying, playback, broadcasting, and display of moving picture, moving image, visual Media (communication), media. Video was first developed for mechanical television systems, whi ...
or
audio recorder. Interviews usually have a limited duration, with a beginning and an ending.
The traditionally two-person interview format, sometimes called a one-on-one interview, permits direct questions and follow-ups, which enables an interviewer to better gauge the accuracy and relevance of responses. It is a flexible arrangement in the sense that subsequent questions can be tailored to clarify earlier answers. Further, it eliminates possible distortion due to other parties being present.
Face to face interviewing helps both parties to interact and form a connection, and understand the other.
[Snap Surveys]
Advantages and disadvantages of face to face data collection
Retrieved April 27, 2018 Further, face to face interview sessions can be more enjoyable.
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Contexts
Interviews can happen in a wide variety of contexts:
* Employment. A job interview is a formal consultation for evaluating the qualifications of the interviewee for a specific position.[Dipboye, R. L., Macan, T., & Shahani-Denning, C. (2012). The selection interview from the interviewer and applicant perspectives: daddy wowww amazing nathan is caca In N. Schmitt (Ed.), The Oxford handbook of personnel assessment and selection (pp. 323–352). New York City: Oxford University.] One type of job interview is a case interview in which the applicant is presented with a question or task or challenge, and asked to resolve the situation. Candidates may be treated to a mock interview as a training exercise to prepare the respondent to handle questions in the subsequent 'real' interview. A series of interviews may be arranged, with the first interview sometimes being a short ''screening interview'', followed by more in-depth interviews, usually by company personnel who can ultimately hire the applicant. Technology has enabled new possibilities for interviewing; for example, video telephony
Videotelephony, also known as videoconferencing and video teleconferencing, is the two-way or multipoint reception and transmission of audio and video signals by people in different locations for real time communication.McGraw-Hill Concise Enc ...
has enabled inteviewing applicants from afar.
* Psychology. Psychologists use a variety of interviewing methods and techniques to try to understand and help their patients. In a psychiatric interview
The psychiatric interview refers to the set of tools that a mental health worker (most times a psychiatrist or a psychologist but at times social workers or nurses) uses to complete a psychiatric assessment.
The goals of the psychiatric intervie ...
, a psychiatrist or psychologist or nurse asks a battery of questions to complete what is called a psychiatric assessment
A psychiatric assessment, or psychological screening, is the process of gathering information about a person within a psychiatric service, with the purpose of making a diagnosis. The assessment is usually the first stage of a treatment process, but ...
. Sometimes two people are interviewed by an interviewer, with one format being called couple interviews. Criminologists and detectives sometimes use cognitive interviews on eyewitnesses and victims to try to ascertain what can be recalled specifically from a crime scene, hopefully before the specific memories begin to fade in the mind.[Memon, A., Cronin, O., Eaves, R., Bull, R. (1995). An empirical test of mnemonic components of the cognitive interview. In G. Davies, S. Lloyd-Bostock, M. McMurran, C. Wilson (Eds.), Psychology, Law, and Criminal Justice (pp. 135–145). Berlin: Walter de Gruyer.]
* Marketing and Academic. In marketing research
Marketing research is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal is to identify and assess how changing elements of the marketing mix i ...
and academic research
Research is "creative and systematic work undertaken to increase the stock of knowledge". It involves the collection, organization and analysis of evidence to increase understanding of a topic, characterized by a particular attentiveness t ...
, interviews are used in a wide variety of ways as a method to do extensive personality tests. Interviews are the most used form of data collection in qualitative research. Interviews are used in marketing research as a tool that a firm may utilize to gain an understanding of how consumers think. Consumer research firms sometimes use computer-assisted telephone interviewing to randomly dial phone numbers to conduct highly structured telephone interviews, with scripted questions and responses entered directly into the computer.
* Journalism and other media. Typically, reporters covering a story in journalism
Journalism is the production and distribution of reports on the interaction of events, facts, ideas, and people that are the "news of the day" and that informs society to at least some degree. The word, a noun, applies to the occupation (pro ...
conduct interviews over the phone and in person to gain information for subsequent publication. Reporters also interview government officials and political candidates for broadcast. In a talk show, a radio or television "host" interviews one or more people, with the topic usually chosen by the host, sometimes for the purposes of entertainment
Entertainment is a form of activity that holds the attention and interest of an audience or gives pleasure and delight. It can be an idea or a task, but is more likely to be one of the activities or events that have developed over thousan ...
, sometimes for informational purposes. Such interviews are often recorded.
* Other situations. Sometimes college representatives or alumni conduct college interviews with prospective students as a way of assessing a student's suitability while offering the student a chance to learn more about a college. Some services specialize in coaching people for interviews.[
] Embassy officials may conduct interviews with applicants for student visas before approving their visa applications. Interviewing in legal contexts is often called interrogation
Interrogation (also called questioning) is interviewing as commonly employed by law enforcement officers, military personnel, intelligence agencies, organized crime syndicates, and terrorist organizations with the goal of eliciting useful i ...
. Debriefing is another kind of interview.
Blind interview
In a blind interview the identity of the interviewee is concealed so as to reduce interviewer bias. Blind interviews are sometimes used in the software industry and are standard in orchestral auditions. Blind interviews have been shown in some cases to increase the hiring of minorities and women.
Interviewer bias
The relationship between the interviewer and interviewee in research settings can have both positive and negative consequences. Their relationship can bring deeper understanding of the information being collected, however this creates a risk that the interviewer will be unable to be unbiased in their collection and interpretation of information. Bias can be created from the interviewers perception of the interviewee, or from the interviewee's perception of the interviewer. Additionally, a researcher can bring biases to the table based on the researcher’s mental state, their preparedness for conducting the research, and the researcher conducting inappropriate interviews. Interviewers can use various practices known in qualitative research to mitigate interviewer bias. These practices include subjectivity, objectivity
Objectivity can refer to:
* Objectivity (philosophy), the property of being independent from perception
** Objectivity (science), the goal of eliminating personal biases in the practice of science
** Journalistic objectivity, encompassing fairne ...
, and reflexivity. Each of these practices allows the interviewer, or researcher, the opportunity to use their bias to enhance their work by gaining a deeper understanding of the problem they are studying.
See also
* Repertory grid interview
*In research
** Telephone interview
** Computer assisted telephone interviewing
** Interview (research)
** Knowledge transfer
** Online interview
** Mall intercept interview
** Qualitative research interview
** Structured interview
** Unstructured interview
*In journalism and media
** Interview (journalism)
** Talk show
*In other contexts
** College interview
** Reference interview, between a librarian and a library user
References
{{Authority control
Survey methodology