Interdepartmental Communication
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Interdepartmental communication is largely a formal affair between different departments of an organization. Interdepartmental communication is effective when it is supported by good
infrastructural Infrastructure is the set of facilities and systems that serve a country, city, or other area, and encompasses the services and facilities necessary for its economy, households and firms to function. Infrastructure is composed of public and priv ...
facilities. There are various documents used in inter departmental communication, they are: * A
memorandum A memorandum ( : memoranda; abbr: memo; from the Latin ''memorandum'', "(that) which is to be remembered") is a written message that is typically used in a professional setting. Commonly abbreviated "memo," these messages are usually brief and ...
is a note or record for future use. It is convenient and useful for informal
communication Communication (from la, communicare, meaning "to share" or "to be in relation with") is usually defined as the transmission of information. The term may also refer to the message communicated through such transmissions or the field of inquir ...
. Most interdepartmental communication is done over
phone A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into ele ...
, but when the information has to be communicated in writing then memorandums are used. Memos are also issued in the cases of disciplinary actions to be taken against employees. The format of a memo is almost the same. *
Office An office is a space where an Organization, organization's employees perform Business administration, administrative Work (human activity), work in order to support and realize objects and Goals, plans, action theory, goals of the organizati ...
circulars are used to convey the information to a large number of employees. It is used for
internal communication Internal communications (IC) is the function responsible for effective communications among participants within an organization. The scope of the function varies by organization and practitioner, from producing and delivering messages and campaigns ...
, so it is brief and formal. * The format of office orders is similar to memorandum but the purpose for which it is issued will differ. It is usually issued in matters affecting rights and privileges of employees. Office orders carry a number since they will be in force until revoked. * Suggestions are given by
employees Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any othe ...
. Sometimes they given by one department to another. It helps in developing new ideas and policies. But its effectiveness depends on the attitude of the
management Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business. Management includes the activities o ...
. * Complaints are a part of office routine. As the size of the organization increases, the number of complaints also increases. In many cases complaints may relate to lack of proper infrastructure, non-observance of rules, etc.


See also

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Organizational communication Within the realm of communication studies, organizational communication is a field of study surrounding all areas of communication and information flow that contribute to the functioning of an organization. Organizational communication is const ...
*
Office administration Office administration (shortened as Office Ad and abbreviated as OA) is a set of day-to-day activities that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distri ...


References

{{reflist Office administration