Intercom (Magazine)
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An intercom, also called an intercommunication device, intercommunicator, or interphone, is a stand-alone voice communications system for use within a building, small collection of buildings or portably within a small coverage area, which functions independently of the
public telephone network The public switched telephone network (PSTN) provides infrastructure and services for public telecommunication. The PSTN is the aggregate of the world's circuit-switched telephone networks that are operated by national, regional, or local teleph ...
. Intercoms are generally mounted permanently in buildings and vehicles, but can also be detachable and portable. Intercoms can incorporate connections to public address loudspeaker systems,
walkie talkie A walkie-talkie, more formally known as a handheld transceiver (HT), is a hand-held, portable, two-way radio transceiver. Its development during the Second World War has been variously credited to Donald Hings, radio engineer Alfred J. Gross, ...
s,
telephone A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into e ...
s, and other intercom systems. Some intercom systems incorporate control of devices such as signal lights and door latches. Intercoms are used on a wide variety of properties; from houses that only require one connection between a resident and the property's entrance to multi-unit apartments that require intercom hardware to be installed in every individual apartment. Some are equipped with video and its wiring (electrical installation) can be connected to the outside with a few pairs (4-6 pairs) while controlling an
electric strike An electric strike is an access control device used for door frames. It replaces the fixed strike faceplate often used with a latch (also known as a ''keeper''). Like a fixed strike plate, it normally presents a ramped or beveled surface to th ...
. The latest generations are even compatible with computers and some models include
TCP/IP The Internet protocol suite, commonly known as TCP/IP, is a framework for organizing the set of communication protocols used in the Internet and similar computer networks according to functional criteria. The foundational protocols in the suit ...
compatibility.


Permanent systems

Traditional intercoms and public address systems are composed entirely of
analogue electronics Analogue electronics ( en-US, analog electronics) are electronic systems with a continuously variable signal, in contrast to digital electronics where signals usually take only two levels. The term "analogue" describes the proportional relat ...
components but many new features and interfacing options can be accomplished with new intercom systems based on digital connections. Video signals can be carried as well as voice. Digital intercom stations can be connected using Cat 5 cable and can even use existing computer networks as a means of interfacing distant parties. Intercom cameras can be used in modern offices and hotels. Many schools and office buildings now use audio / video systems to identify visitors trying to gain access to a locked building and can be interfaced with the building's access control system. Besides fixed locations, intercom systems are used on many types of vehicles including
train In rail transport, a train (from Old French , from Latin , "to pull, to draw") is a series of connected vehicles that run along a railway track and transport people or freight. Trains are typically pulled or pushed by locomotives (often ...
s,
watercraft Any vehicle used in or on water as well as underwater, including boats, ships, hovercraft and submarines, is a watercraft, also known as a water vessel or waterborne vessel. A watercraft usually has a propulsive capability (whether by sail, ...
,
aircraft An aircraft is a vehicle that is able to fly by gaining support from the air. It counters the force of gravity by using either static lift or by using the dynamic lift of an airfoil, or in a few cases the downward thrust from jet engine ...
and
armoured fighting vehicle An armoured fighting vehicle (AFV) is an armed combat vehicle protected by armour, generally combining operational mobility with offensive and defensive capabilities. AFVs can be wheeled or tracked. Examples of AFVs are tanks, armoured cars, ...
s.


Portable systems

Portable intercoms are commonly used by special event production crews and
professional sports In professional sports, as opposed to amateur sports, participants receive payment for their performance. Professionalism in sport has come to the fore through a combination of developments. Mass media and increased leisure have brought l ...
teams. Performing arts venues such as
theaters Theatre or theater is a collaborative form of performing art that uses live performers, usually actors or actresses, to present the experience of a real or imagined event before a live audience in a specific place, often a stage. The perform ...
and concert halls often have a combination of permanently mounted and portable intercom elements. Motorsports
race track A race track (racetrack, racing track or racing circuit) is a facility built for racing of vehicles, athletes, or animals (e.g. horse racing or greyhound racing). A race track also may feature grandstands or concourses. Race tracks are also use ...
s often have both portable and permanent intercom stations mounted at critical points around the racecourse for use by race officials and
emergency medical technician An emergency medical technician (EMT), also known as an ambulance technician, is a health professional that provides emergency medical services. EMTs are most commonly found working in ambulances. In English-speaking countries, paramedics a ...
s. Portable intercoms are also used for motorcycle communication, for example between motorcyclist and passenger, bike-to-bike communication or communication within a pack of riders. Intercom mounting systems can be attached to most
motorcycle helmet A motorcycle helmet is a type of helmet used by motorcycle riders. Motorcycle helmets contribute to motorcycle safety by protecting the rider's head in the event of an impact. They reduce the risk of head injury by 69% and the risk of death by 42% ...
s. Several different types of technologies can be used, including various types of
citizens band radio Citizens band radio (also known as CB radio), used in many countries, is a land mobile radio system, a system allowing short-distance person-to-many persons bidirectional voice communication among individuals, using two way radios operating on ...
like for example
PMR446 PMR446 (Private Mobile Radio, 446  MHz) is a licence exempt service in the UHF radio frequency band and is available for business and personal use in most countries throughout the European Union. PMR446 is typically used for small-site, sa ...
,
Bluetooth Bluetooth is a short-range wireless technology standard that is used for exchanging data between fixed and mobile devices over short distances and building personal area networks (PANs). In the most widely used mode, transmission power is limi ...
, or dynamic mesh communication (DMC) which is a mesh based intercom system developed for motorcycle communication.What Are the Benefits of Using Mesh vs. Bluetooth Communication?
/ref>


Basic intercom system terms

Intercom installers, suppliers, and manufacturers often use the following terms to refer to intercom components. *Master station or base station: These units control the whole system. Master stations initiate calls to substations and can be configured to make announcements that are transmitted over the entire intercom system. *Substation: Units that initiate calls with a master station, but are not capable of initiating calls with any other stations. Substations are also known as slave units. *Door station: Like substations, door stations are only capable of initiating a call to a master station. They are typically weather-proof. *Intercom station: A full-featured remote unit that is capable of initiating and receiving party-line conversation, individual conversations, and signalling. May be rack-mounted, wall-mounted or portable. *Wall mount station: Fixed-position intercom station with built-in loudspeaker. May have flush-mounted microphone, hand-held
push to talk Push-to-talk (PTT), also known as press-to-transmit, is a method of having conversations or talking on half-duplex communication lines, including two-way radio, using a momentary button to switch from voice reception mode to transmit mode. H ...
microphone or telephone-style handset. *Belt pack: Portable intercom station worn on the belt such as an
interruptible feedback Interruptible foldback (IFB), also known as interrupted foldback, interruptible feedback, or interrupt for broadcast, is a monitoring and cueing system used in television, filmmaking, video production, and radio broadcast for one-way communicati ...
(IFB) with an
earpiece In-ear monitors (IEMs) are devices used by musicians, audio engineers and audiophiles to listen to music or to hear a personal mix of vocals and stage instrumentation for live performance or recording studio mixing. They are also used by tele ...
worn by talent. *Handset: Permanent or portable telephone-style connection to an intercom station. Holds both an earpiece and a
push to talk Push-to-talk (PTT), also known as press-to-transmit, is a method of having conversations or talking on half-duplex communication lines, including two-way radio, using a momentary button to switch from voice reception mode to transmit mode. H ...
microphone. *Headset: Portable intercom connection from a belt pack to one or both ears via headphones with integrated microphone on a boom arm. Connects to a belt pack. *Paging signal: An audible and/or visual alert at an intercom station, indicating that someone at another station wants to initiate a conversation. *Power supply: Used to feed power to all units. Often incorporated into the design of the base station. *Telephonic: Intercom systems that utilize a transmitter (talk) and receiver (listen) to communicate, similar to standard telephone systems. *Amplified: Intercom systems that utilize a single speaker to transmit and receive communications. *Amplifier: An intercom system's main or central component, responsible for switching or connecting communication paths between master and substations. In addition, amplifiers distribute or switch power to auxiliary connected devices, such as door strikes, to allow entry.


Wiring intercoms

While every intercom product line is different, most analogue intercom systems have much in common. Voice signals of about a
volt The volt (symbol: V) is the unit of electric potential, electric potential difference (voltage), and electromotive force in the International System of Units (SI). It is named after the Italian physicist Alessandro Volta (1745–1827). Defin ...
or two are carried atop a
direct current Direct current (DC) is one-directional flow of electric charge. An electrochemical cell is a prime example of DC power. Direct current may flow through a conductor such as a wire, but can also flow through semiconductors, insulators, or eve ...
power rail of 12, 30 or 48 volts which uses a pair of conductors. Signal light indications between stations can be accomplished through the use of additional conductors or can be carried on the main voice pair via tone frequencies sent above or below the speech frequency range. Multiple channels of simultaneous conversations can be carried over additional conductors within a cable or by frequency- or time-division multiplexing in the analogue domain. Multiple channels can easily be carried by packet-switched digital intercom signals. Portable intercoms are connected primarily using common shielded,
twisted pair Twisted pair cabling is a type of wiring used for communications in which two conductors of a single circuit are twisted together for the purposes of improving electromagnetic compatibility. Compared to a single conductor or an untwisted ba ...
microphone cabling terminated with 3-pin
XLR connector The XLR connector is a type of electrical connector primarily used in professional audio, video, and stage lighting equipment. XLR connectors are cylindical in design, and have three to seven connector pins, and are often employed for analog b ...
s. Building and vehicle intercoms are connected in a similar manner with shielded cabling often containing more than one twisted pair. Digital intercoms use Category 5 cable and relay information back and forth in data packets using the
Internet protocol suite The Internet protocol suite, commonly known as TCP/IP, is a framework for organizing the set of communication protocols used in the Internet and similar computer networks according to functional criteria. The foundational protocols in the sui ...
.


Two-wire broadcast intercoms

Intercom systems are widely used in TV stations and
outside broadcast Outside broadcasting (OB) is the electronic field production (EFP) of television or radio programmes (typically to cover television news and sports television events) from a mobile remote broadcast television studio. Professional video camera a ...
vehicles such as those seen at sporting events or entertainment venues. There are essentially two different types of intercoms used in the television world: ''two-wire'' party line or ''four-wire'' matrix systems. In the beginning, TV stations would simply build their own communication systems using old phone equipment. However, today there are several manufacturers offering off-the-shelf systems. From the late 1970s until the mid-90s, the two-wire party line-type systems were the most popular, primarily due to the technology that was available at the time. The two-channel variety used a 32-volt impedance-generating central power supply to drive external stations or belt packs. This type of format allowed the two channels to operate in standard microphone cable, a feature highly desired by the broadcasters. These systems were very robust and simple to design, maintain and operate but had limited capacity and flexibility as they were usually hardwired. A typical user on the system could not choose whom to talk to. He would communicate with the same person or group of people until the system was manually reconfigured to allow communication with a different group of people. Two-wire routers or source assignment panels were then implemented to allow quick re-routing. This reconfiguration was usually handled at a central location, but because voltage is used on the circuit to power the external user stations as well as communicate, there would usually be a pop when the channels were switched. So while one could change the system on-the-fly, it was usually not desirable to do so in the middle of a production, as the popping noise would distract the rest of the
television crew Television crew positions are derived from those of film crew, but with several differences. Pre-production : Work before shooting begins is called the pre-production stage. The crew in this stage include the casting director, costume desig ...
.


Four-wire broadcast intercoms

In the mid-90s ''four-wire'' technology started gaining more prominence due to the technology getting cheaper and smaller.
Four-wire circuit In telecommunication, a four-wire circuit is a two-way circuit using two paths so arranged that the respective signals are transmitted in one direction only by one path and in the other direction by the other path. The four-wire circuit gets its ...
technology had been around for quite some time but was very expensive to implement. It usually required a large footprint in the physical
television studio A television studio, also called a television production studio, is an installation room in which video productions take place, either for the production of live television and its recording onto video tape or other media such as SSDs, or for ...
, thus was only used at very large
television station A television station is a set of equipment managed by a business, organisation or other entity, such as an amateur television (ATV) operator, that transmits video content and audio content via radio waves directly from a transmitter on the eart ...
s or
television network A television network or television broadcaster is a telecommunications network for distribution of television program content, where a central operation provides programming to many television stations or pay television providers. Until the mid- ...
s.


Wireless intercoms

For installations where it is not desirable or possible to run wires to support an intercom system,
wireless intercom A wireless intercom is a telecommunications device that enables voice communication without the need to run copper wires between intercom stations. A wired intercom system may incorporate wireless elements. There are many types of wireless interco ...
systems are available. There are two major benefits of a wireless intercom system over the traditional wired intercom. The first is that installation is much easier since no wires have to be run between intercom units. The second is that you can easily move the units at any time. With that convenience and ease of installation comes a risk of interference from other wireless and electrical devices. Nearby wireless devices such as cordless telephones, wireless data networks, and remote audio speakers, as well as structural features in your building, can all interfere. Electrical devices such as motors, lighting fixtures and transformers can cause noise. There may be concerns about privacy since conversations may be picked up on a scanner, baby monitor, cordless phone, or a similar device on the same frequency. Encrypted wireless intercoms can reduce or eliminate privacy risks, while placement, installation, construction, grounding and shielding methods can reduce or eliminate the detrimental effects of external interference. The United States and Canada have several frequency ranges for wireless intercom systems and other wireless products. They are 49 MHz, FM band (200–270 kHz), 494–608 MHz, 900 MHz, 2.4 GHz, 5.8 GHz, and MURS (150 MHz). IP Intercoms are now appearing that connect a Master to an IP Substation elsewhere on the Internet, via an Ethernet port. Wireless intercoms can also run over a mesh network that allows near-instant communication throughout a house. Power line communication units that send signal over house wiring have been referred to as "wireless" intercoms. Though they are technically wired intercoms, they are based on existing wiring and thus require no additional wires.


Telephone intercoms

Some telephones include intercom functions that enable paging and conversation between instruments of similar make and model. Examples include Panasonic model KX-TS3282W(/B), AT&T models 945 and 974, and TMC model ET4300. A single device can add intercom functionality to multiple standard telephones on a common phone line, even of different makes and models. Installation effort is minimal, and is not vulnerable to the radio interference and security issues of wireless systems. The Add-A-Com Whole House Intercom for Standard Telephone Systems is such a device. Intercom paging is accomplished by sounding a distinctive ring from all telephones after any phone is taken briefly off hook. After paging, any number of phones may converse. The device temporarily disconnects the external phone line during intercom use, and reconnects when all phones are again on hook. During intercom use, an external call’s ringing signal can be heard in the earpiece. Many
key telephone system A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone syst ...
s for office use provide access to multiple outside lines plus an intercom, where the latter appeared as if it were one of the individually-selectable lines. The Western Electric Model 207 and Model 6A intercoms were designed for integration into such key system multiline installations, providing one or two simultaneous intercom calls respectively.


See also

* Courtesy telephone, a telephone for relaying messages to a specific person after being notified via a public address system, or for customers to seek information * Door phone, electronic device for communication with someone outside a building **
Video door-phone Video door-phone (also known as video door entry or video intercom) is a stand-alone intercom system used to manage calls made at the entrance to a building (residential complex, detached family home, workplace, etc.) with access controlled by ...
, audiovisual communication device enabling visual identification of a visitor *
Public address system A public address system (or PA system) is an electronic system comprising microphones, amplifiers, loudspeakers, and related equipment. It increases the apparent volume (loudness) of a human voice, musical instrument, or other acoustic sound sou ...
, a system for distributing the voice of an announcer over a large area *
Speaking tube A speaking tube or voicepipe is a device based on two cones connected by an air pipe through which speech can be transmitted over an extended distance. Use of pipes was suggested by Francis Bacon in the ''New Atlantis'' (1672). The usage for tel ...
, an air pipe through which speech can be transmitted over an extended distance *
Tank phone A Tank phone (also called a Tank telephone, Grunt phone, Tank-Infantry Phone, TIP, Infantry Tank Telephone, ITT, or Infantry phone) is a telephone mounted on the exterior of armoured vehicles to facilitate communication between people outside of t ...
, similar device used in Tanks and Armoured vehicles *
Telemetry Telemetry is the in situ collection of measurements or other data at remote points and their automatic transmission to receiving equipment (telecommunication) for monitoring. The word is derived from the Greek roots ''tele'', "remote", an ...
, remote collection of data for monitoring * Voice chat in online gaming


References


External links


List of mobile video intercoms
{{Authority control Telecommunications equipment