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Insight is the understanding of a specific
cause and effect Causality (also referred to as causation, or cause and effect) is influence by which one event, process, state, or object (''a'' ''cause'') contributes to the production of another event, process, state, or object (an ''effect'') where the cau ...
within a particular context. The term insight can have several related meanings: *a piece of information *the act or result of understanding the inner nature of things or of seeing
intuitively Intuition is the ability to acquire knowledge without recourse to conscious reasoning. Different fields use the word "intuition" in very different ways, including but not limited to: direct access to unconscious knowledge; unconscious cognition; ...
(called
noesis Noesis is a philosophical term, referring to the activity of the intellect or nous. Noesis may also refer to: Philosophy * Noesis (phenomenology), technical term in the Brentano–Husserl "philosophy of intentionality" tradition * Noetics, a bran ...
in Greek) *an
introspection Introspection is the examination of one's own conscious thoughts and feelings. In psychology, the process of introspection relies on the observation of one's mental state, while in a spiritual context it may refer to the examination of one's s ...
*the power of acute observation and deduction,
discernment Discernment is the ability to obtain sharp perceptions or to judge well (or the activity of so doing). In the case of judgement, discernment can be psychological, moral or aesthetic in nature. Discernment has also been defined in the contexts; sc ...
, and
perception Perception () is the organization, identification, and interpretation of sensory information in order to represent and understand the presented information or environment. All perception involves signals that go through the nervous system ...
, called intellection or noesis *An understanding of cause and effect based on the identification of relationships and behaviors within a model, context, or scenario (see
artificial intelligence Artificial intelligence (AI) is intelligence—perceiving, synthesizing, and inferring information—demonstrated by machines, as opposed to intelligence displayed by animals and humans. Example tasks in which this is done include speech re ...
) An insight that manifests itself suddenly, such as understanding how to solve a difficult problem, is sometimes called by the
German German(s) may refer to: * Germany (of or related to) **Germania (historical use) * Germans, citizens of Germany, people of German ancestry, or native speakers of the German language ** For citizens of Germany, see also German nationality law **Ger ...
word '' Aha-Erlebnis''. The term was coined by the German psychologist and theoretical linguist
Karl Bühler Karl Ludwig Bühler (27 May 1879 – 24 October 1963) was a German psychologist and linguist. In psychology he is known for his work in gestalt psychology, and he was one of the founders of the Würzburg School of psychology. In linguistics he i ...
. It is also known as an
epiphany Epiphany may refer to: * Epiphany (feeling), an experience of sudden and striking insight Religion * Epiphany (holiday), a Christian holiday celebrating the revelation of God the Son as a human being in Jesus Christ ** Epiphany season, or Epiph ...
,
eureka moment The eureka effect (also known as the Aha! moment or eureka moment) refers to the common human experience of suddenly understanding a previously incomprehensible problem or concept. Some research describes the Aha! effect (also known as insight or ...
or (for cross word solvers) the penny dropping moment (PDM). Sudden sickening realisations often identify a problem rather than solving it, so Uh-oh rather than Aha moments are further seen in negative insight. A further example of negative insight is chagrin which is annoyance at the obviousness of a solution missed up until the point of insight, an example of this being the Homer Simpson's catchphrase exclamation,
D'oh! "D'oh!" () is the most famous catchphrase used by the fictional character Homer Simpson, from the television series ''The Simpsons,'' an animated sitcom (1989–present). It is an exclamation typically used after Homer injures himself, realizes ...
.


Psychology

In psychology, insight occurs when a solution to a problem presents itself quickly and without warning. It is the sudden discovery of the correct solution following incorrect attempts based on trial and error. Solutions via insight have been proven to be more accurate than non-insight solutions. Insight was first studied by
Gestalt psychology Gestalt-psychology, gestaltism, or configurationism is a school of psychology that emerged in the early twentieth century in Austria and Germany as a theory of perception that was a rejection of basic principles of Wilhelm Wundt's and Edward T ...
, in the early part of the 20th century, during the search for an alternative to
associationism Associationism is the idea that mental process Cognition refers to "the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses". It encompasses all aspects of intellectual functions and pr ...
and the associationistic view of learning. Some proposed potential mechanisms for insight include: suddenly seeing the problem in a new way, connecting the problem to another relevant problem/solution pair, releasing past experiences that are blocking the solution, or seeing problem in a larger, coherent context.


Classic methods

Generally, methodological approaches to the study of insight in the laboratory involve presenting participants with problems and puzzles that cannot be solved in a conventional or logical manner. Problems of insight commonly fall into three types.


Breaking functional fixedness

The first type of problem forces participants to use objects in a way they are not accustomed to (thus, breaking their
functional fixedness Functional fixedness is a cognitive bias that limits a person to use an object only in the way it is traditionally used. The concept of functional fixedness originated in Gestalt psychology, a movement in psychology that emphasizes holistic process ...
), like the "Duncker candle problem". In the "Duncker candle problem", individuals are given matches and a box of tacks and asked to find a way to attach a candle to the wall to light the room. The solution requires the participants to empty the box of tacks, set the candle inside the box, tack the box to the wall, and light the candle with the matches.


Spatial ability

The second type of insight problem requires
spatial ability Spatial ability or visuo-spatial ability is the capacity to understand, reason, and remember the visual and spatial relations among objects or space. Visual-spatial abilities are used for everyday use from navigation, understanding or fixing equi ...
to solve, like the "
Nine-dot problem The nine dots puzzle is a mathematical puzzle whose task is to connect nine squarely arranged points with a pen by four (or fewer) straight lines without lifting the pen. The puzzle has appeared under various other names over the years. History ...
". The famous "Nine-dot problem" requires participants to draw four lines, through nine dots, without picking their pencil up.


Using verbal ability

The third and final type of problem requires verbal ability to solve, like the
Remote Associates Test The Remote Associates Test (RAT) is a creativity test used to determine a human's creative potential. The test typically lasts forty minutes and consists of thirty to forty questions each of which consists of three common stimulus words that appear ...
(RAT). In the RAT, individuals must think of a word that connects three, seemingly unrelated, words. RAT are often used in experiments, because they can be solved both with and without insight.


Specific results


Versus non-insight problems

Two clusters of problems, those solvable by insight and those not requiring insight to solve, have been observed. An individual’s cognitive flexibility,
fluency Fluency (also called volubility and eloquency) is the property of a person or of a system that delivers information quickly and with expertise. Language use Language fluency is one of a variety of terms used to characterize or measure a person ...
, and vocabulary ability are predictive of performance on insight problems, but not on non-insight problems. In contrast,
fluid intelligence The concepts of fluid intelligence (''g''f) and crystallized intelligence (''g''c) were introduced in 1963 by the psychologist Raymond Cattell. According to Cattell's psychometrically-based theory, general intelligence (''g'') is subdivided into ' ...
is mildly predictive of performance on non-insight problems, but not on insight problems. More recent research suggests that rather than insight versus search, that the subjective feeling of insight varies, with some solutions experienced with a stronger feeling of Aha than others.


Emotion

People in a better mood are more likely to solve problems using insight. Research demonstrated that self-reported positive affect of participants uniquely increased insight before and during the solving of a problem, as indicated by differing brain activity patterns. People experiencing anxiety showed the opposite effect, and solved fewer problems by insight. Emotion can also be considered in terms of the insight experience and whether this is a positive Aha or negative Uh-oh moment. Research demonstrate that in order to have insights it is important to have a good degree of access to one's own emotions and sensations, that can cause insights. To the degree that individuals have limited introspective access to these underlying causes, they have only limited control over these processes as well.


Incubation

Using a geometric and spatial insight problem, it was found that providing participants with breaks improved their performance as compared to participants who did not receive a break. However, the length of incubation between problems did not matter. Thus, participants' performance on insight problems improved just as much with a short break (4 minutes) as it did with a long break (12 minutes).


Sleep

Research has shown
sleep Sleep is a sedentary state of mind and body. It is characterized by altered consciousness, relatively inhibited sensory activity, reduced muscle activity and reduced interactions with surroundings. It is distinguished from wakefulness by a de ...
to help produce insight. Individuals were initially trained on insight problems. Following training, one group was tested on the insight problems after sleeping for eight hours at night, one group was tested after staying awake all night, and one group was tested after staying awake all day. Those that slept performed twice as well on the insight problems than those who stayed awake.


In the brain

Differences in brain activation in the left and right hemisphere seem to be indicative of insight versus non-insight solutions. Using RAT’s that were either presented to the left or right visual field, it was shown that participants having solved the problem with insight were more likely to have been shown the RAT on the left visual field, indicating right hemisphere processing. This provides evidence that the right hemisphere plays a unique role in insight. fMRI and EEG scans of participants completing RAT's demonstrated unique brain activity corresponding to problems solved by insight. For one, there is high EEG activity in the alpha- and gamma-band about 300 milliseconds before participants indicated a solution to insight problems, but not to non-insight problems. Additionally, problems solved by insight corresponded to increased activity in the temporal lobes and mid-frontal cortex, while more activity in the
posterior cortex Posterior cortex usually means the posterior (back) part of the complete cerebral cortex and includes the occipital, parietal, and temporal cortices. In other words, the posterior cortex includes all the cerebral cortex without the frontal cortex. ...
corresponded to non-insight problems. The data suggests there is something different occurring in the brain when solving insight versus non-insight problems that happens right before the solving of the problem. This conclusion has been supported also by eye-tracking data which shows an increased eye blink duration and frequency when people solve problems via Insight. This latter result, paired with an eye pattern oriented to look away from sources of visual inputs (such as looking at blank wall, or out the window at the sky) proves different attention involvement in Insight problem solving vs problem solving via analysis.


Group insight

It was found that groups typically perform better on insight problems (in the form of
rebus puzzles A rebus () is a puzzle device that combines the use of illustrated pictures with individual letters to depict words or phrases. For example: the word "been" might be depicted by a rebus showing an illustrated bumblebee next to a plus sign (+ ...
with either helpful or unhelpful clues) than individuals. Additionally, while incubation improves insight performance for individuals, it improves insight performance for groups even more. Thus, after a 15-minute break, individual performance improved for the rebus puzzles with unhelpful clues, and group performance improved for rebus puzzles with both unhelpful and helpful clues.


Individual differences

Personality and gender, as they relate to performance on insight problems, was studied using a variety of insight problems. It was found that participants who ranked lower on emotionality and higher on openness to experience performed better on insight problems. Men outperformed women on insight problems, and women outperformed men on non-insight problems. Higher intelligence (higher IQ) has also been found to be associated with better performance on insight problems. However, those of lower intelligence benefit more than those of higher intelligence from being provided with cues and hints for insight problems. A recent large-scale study in Australia suggests that insight may not be universally experienced, with almost 20% of respondents reporting that they had not experienced insight.


Metacognition

Individuals are poorer at predicting their own
metacognition Metacognition is an awareness of one's thought processes and an understanding of the patterns behind them. The term comes from the root word '' meta'', meaning "beyond", or "on top of".Metcalfe, J., & Shimamura, A. P. (1994). ''Metacognition: knowi ...
for insight problems, than for non-insight problems. Individuals were asked to indicate how "hot" or "cold" to a solution they felt. Generally, they were able to predict this fairly well for non-insight problems, but not for insight problems. This provides evidence for the suddenness involved during insight.


Naturalistic settings

Recently, insight was studied in a non-laboratory setting. Accounts of insight that have been reported in the media, such as in interviews, etc., were examined and coded. It was found that insights that occur in the field are typically reported to be associated with a sudden "change in understanding" and with "seeing connections and contradictions" in the problem. It was also found that insight in nature differed from insight in the laboratory. For example, insight in nature was often rather gradual, not sudden, and incubation was not as important. Other studies used online questionnaires to further explore insight outside of the laboratory, verifying the notion that insight often happens in situations such as in the shower, echoing the idea that creative ideas occur in situations where divergent thought is more likely, sometimes called the Three B's of Creativity, in Bed, on the Bus or in the Bath.


Non-Human Animals

Studies on
primate cognition Primate cognition is the study of the intellectual and behavioral skills of non-human primates, particularly in the fields of psychology, behavioral biology, primatology, and anthropology. Primates are capable of high levels of cognition; some ma ...
have provided evidence of what may be interpreted as insight in animals. In 1917,
Wolfgang Köhler Wolfgang Köhler (21 January 1887 – 11 June 1967) was a German psychologist and phenomenologist who, like Max Wertheimer and Kurt Koffka, contributed to the creation of Gestalt psychology. During the Nazi regime in Germany, he protest ...
published his book ''
The Mentality of Apes ''The Mentality of Apes'' by Wolfgang Köhler is a landmark work in ethology, cognitive psychology and the study of the anthropoid apes. In it the author, a leading gestalt psychologist, showed that chimpanzees could solve problems by insight. T ...
'', having studied primates on the island of
Tenerife Tenerife (; ; formerly spelled ''Teneriffe'') is the largest and most populous island of the Canary Islands. It is home to 43% of the total population of the archipelago. With a land area of and a population of 978,100 inhabitants as of Janu ...
for six years. In one of his experiments, apes were presented with an insight problem that required the use of objects in new and original ways, in order to win a prize (usually, some kind of food). He observed that the animals would continuously fail to get the food, and this process occurred for quite some time; however, rather suddenly, they would purposefully use the object in the way needed to get the food, as if the realization had occurred out of nowhere. He interpreted this behavior as something resembling insight in apes. A more recent study suggested that elephants might also experience insight, showing that a young male elephant was able to identify and move a large cube under food that was out of reach so that he could stand on it to get the reward.


Theories

There are a number of theories representing insight; at present, no one theory dominates interpretation.


Dual-process theory

According to the dual-process theory, there are two systems used to solve problems. The first involves logical and analytical thought processes based on reason, while the second involves intuitive and automatic processes based on experience. Research has demonstrated that insight probably involves both processes; however, the second process is more influential.


Three-process theory

According to the three-process theory, intelligence plays a large role in insight. Specifically, insight involves three different processes (selective encoding, combination, and comparison), which require intelligence to apply to problems. Selective encoding is the process of focusing attention on ideas relevant to a solution, while ignoring features that are irrelevant. Selective combination is the process of combining the information previously deemed relevant. Finally, selective comparison is the use of past experience with problems and solutions that are applicable to the current problem and solution.


Four-stage model

According to the four-stage model of insight, there are four stages to problem solving. First, the individual prepares to solve a problem. Second, the individual incubates on the problem, which encompasses trial-and-error, etc. Third, the insight occurs, and the solution is illuminated. Finally, the verification of the solution to the problem is experienced. Since this model was proposed, other similar models have been explored that contain two or three similar stages.


Psychiatry

In
psychology Psychology is the scientific study of mind and behavior. Psychology includes the study of conscious and unconscious phenomena, including feelings and thoughts. It is an academic discipline of immense scope, crossing the boundaries betwe ...
and
psychiatry Psychiatry is the medical specialty devoted to the diagnosis, prevention, and treatment of mental disorders. These include various maladaptations related to mood, behaviour, cognition, and perceptions. See glossary of psychiatry. Initial psych ...
, insight can mean the ability to recognize one's own
mental illness A mental disorder, also referred to as a mental illness or psychiatric disorder, is a behavioral or mental pattern that causes significant distress or impairment of personal functioning. Such features may be persistent, relapsing and remitti ...
. Psychiatric insight is typically measured with the Beck cognitive insight scale (BCIS), named after American psychiatrist
Aaron Beck Aaron Temkin Beck (July 18, 1921 – November 1, 2021) was an American psychiatrist who was a professor in the department of psychiatry at the University of Pennsylvania.
. This form of insight has multiple dimensions, such as recognizing the need for treatment, and recognizing consequences of one's behavior as stemming from an illness. A person with very poor recognition or acknowledgment is referred to as having "poor insight" or "lack of insight". The most extreme form is
anosognosia Anosognosia is a condition in which a person with a disability is cognitively unaware of having it due to an underlying physical or psychological (e.g., PTSD, Stockholm syndrome, schizophrenia, bipolar disorder, dementia) condition. Anosognosia c ...
, the total absence of insight into one's own mental illness. Many mental illnesses are associated with varying levels of insight. For example, people with
obsessive compulsive disorder Obsession may refer to: Psychology * Celebrity worship syndrome, obsessive addictive disorder to a celebrity's personal and professional life * Fixation (psychology), a persistent attachment to an object or idea * Idée fixe (psychology), a preo ...
and various
phobias A phobia is an anxiety disorder defined by a persistent and excessive fear of an object or situation. Phobias typically result in a rapid onset of fear and are usually present for more than six months. Those affected go to great lengths to avoi ...
tend to have relatively good insight that they have a problem and that their thoughts and/or actions are unreasonable, yet are compelled to carry out the thoughts and actions regardless. Patients with
schizophrenia Schizophrenia is a mental disorder characterized by continuous or relapsing episodes of psychosis. Major symptoms include hallucinations (typically hearing voices), delusions, and disorganized thinking. Other symptoms include social withdra ...
, and various
psychotic Psychosis is a condition of the mind that results in difficulties determining what is real and what is not real. Symptoms may include delusions and hallucinations, among other features. Additional symptoms are incoherent speech and behavior ...
conditions tend to have very poor awareness that anything is wrong with them. Psychiatric insight favourably predicts outcomes in cognitive behavioural therapy for psychosis. Today some psychiatrists believe psychiatric medication may contribute to the patient's lack of insight.


Spirituality

The
Pali Pali () is a Middle Indo-Aryan liturgical language native to the Indian subcontinent. It is widely studied because it is the language of the Buddhist ''Pāli Canon'' or ''Tipiṭaka'' as well as the sacred language of ''Theravāda'' Buddhism ...
word for "insight" is ''
vipassana ''Samatha'' (Pāli; sa, शमथ ''śamatha''; ), "calm," "serenity," "tranquillity of awareness," and ''vipassanā'' (Pāli; Sanskrit ''vipaśyanā''), literally "special, super (''vi-''), seeing (''-passanā'')", are two qualities of the ...
'', which has been adopted as the name of a kind of
Buddhist Buddhism ( , ), also known as Buddha Dharma and Dharmavinaya (), is an Indian religion or philosophical tradition based on teachings attributed to the Buddha. It originated in northern India as a -movement in the 5th century BCE, and ...
mindfulness Mindfulness is the practice of purposely bringing one's attention to the present-moment experience without evaluation, a skill one develops through meditation or other training. Mindfulness derives from ''sati'', a significant element of Hind ...
meditation. Recent research indicates that mindfulness meditation does facilitate solving of insight problems with dosage of 20 minutes.


Marketing

Pat Conroy points out that an insight is a statement based on a deep understanding of your target
consumer A consumer is a person or a group who intends to order, or uses purchased goods, products, or services primarily for personal, social, family, household and similar needs, who is not directly related to entrepreneurial or business activities. T ...
s' attitudes and beliefs, which connect at an emotional level with your consumer, provoking a clear response (''This brand understands me! That is exactly how I feel! — even if they've never thought about it quite like that)'' which, when leveraged, has the power to change
consumer behavior Consumer behavior is the study of individuals, groups, or organizations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer's emotions, attitudes, and pr ...
. Insights must effect a change in consumer behavior that benefits your
brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create an ...
, leading to the achievement of the
marketing Marketing is the process of exploring, creating, and delivering value to meet the needs of a target market in terms of goods and services; potentially including selection of a target audience; selection of certain attributes or themes to emph ...
objective. Insights can be based on: # Real or perceived weakness to be exploited in competitive product performance or value # Attitudinal or perceived barrier in the minds of consumers, regarding your brand # Untapped or compelling belief or practice Insights are most effective when they are/do one of the following: # Unexpected # Create a disequilibrium # Change momentum # Exploited via a benefit or point of difference that your brand can deliver In order to be actionable, as the expression of a consumer truth, an insight is to be stated as an articulated sentence, containing: # An observation or a wish, e.g. "I would like to ...." # A motivation explaining the wish, e.g. " because ..." # A barrier preventing the consumer from being satisfied with the fulfillment of his/her motivation, e.g. " but..." The gap between the second and the third term offers a tension, which constitutes a potential for a brand. Like there are concept writers for copies, there are insight writers. In technical terminology of insight in market research is the understanding of local market by referring different source of information (such as quantitative research and qualitative research) proving for the consumers' insight.


See also

*
Human self-reflection Self-reflection is the ability to witness and evaluate our own cognitive, emotional, and behavioural processes. In psychology, other terms used for this self-observation include 'reflective awareness', and 'reflective consciousness', which origi ...
*
Introspection Introspection is the examination of one's own conscious thoughts and feelings. In psychology, the process of introspection relies on the observation of one's mental state, while in a spiritual context it may refer to the examination of one's s ...
*
Psychological mindedness Psychological mindedness refers to a person's capacity for self-examination, self-reflection, introspection and personal insight. It includes an ability to recognize meanings that underlie overt words and actions, to appreciate emotional nuance and ...
*
Self awareness In philosophy of self, self-awareness is the experience of one's own personality or individuality. It is not to be confused with consciousness in the sense of qualia. While consciousness is being aware of one's environment and body and lifesty ...
*
Bernard Lonergan Bernard Joseph Francis Lonergan (17 December 1904 – 26 November 1984) was a Canadian Jesuit priest, philosopher, and theologian, regarded by many as one of the most important thinkers of the 20th century. Lonergan's works include ''Insight: A ...
* Sagacity *
Christian ethics Christian ethics, also known as moral theology, is a multi-faceted ethical system: it is a virtue ethic which focuses on building moral character, and a deontological ethic which emphasizes duty. It also incorporates natural law ethics, whic ...
*
Virtue ethics Virtue ethics (also aretaic ethics, from Greek ἀρετή arete_(moral_virtue).html"_;"title="'arete_(moral_virtue)">aretḗ''_is_an_approach_to_ethics_that_treats_the_concept_of_virtue.html" ;"title="arete_(moral_virtue)">aretḗ''.html" ;" ...


References


Further reading

* Bradley, Nigel, (2007), ''Marketing Research: Tools and Techniques'', Oxford:
Oxford University Press Oxford University Press (OUP) is the university press of the University of Oxford. It is the largest university press in the world, and its printing history dates back to the 1480s. Having been officially granted the legal right to print books ...
.


External links

* {{Authority control Critical thinking Epistemology Sources of knowledge