Inbox Business Technologies Limited ( Urdu1, ان باکس بزنس ٹیکنالوجیز لمیٹڈ, ''Inbox'') is a public unlisted information technology (IT) company headquartered in

Karachi Karachi (; ur, ; ; ) is the most populous city in Pakistan and 12th most populous city in the world, with a population of over 20 million. It is situated at the southern tip of the country along the Arabian Sea coast. It is the former cap ...

Pakistan Pakistan ( ur, ), officially the Islamic Republic of Pakistan ( ur, , label=none), is a country in South Asia. It is the world's List of countries and dependencies by population, fifth-most populous country, with a population of almost 24 ...

.
Inbox has regional offices in

Lahore Lahore ( ; pnb, ; ur, ) is the second most populous city in Pakistan after Karachi and 26th most populous city in the world, with a population of over 13 million. It is the capital of the province of Punjab where it is the largest city. ...

Islamabad Islamabad (; ur, , ) is the capital city of Pakistan. It is the country's ninth-most populous city, with a population of over 1.2 million people, and is federally administered by the Pakistani government as part of the Islamabad Capital T ...

and

Rawalpindi Rawalpindi ( or ; Urdu, ) is a city in the Punjab province of Pakistan. It is the fourth largest city in Pakistan after Karachi, Lahore and Faisalabad, and third largest in Punjab after Lahore and Faisalabad. Rawalpindi is next to Pakistan's ...

. Originally started in 2001 as a PC assembler, Inbox emerged to a system integrator and has evolved in the last two decades to a managed

service provider A service provider (SP) is an organization that provides services, such as consulting, legal, real estate, communications, storage, and processing services, to other organizations. Although a service provider can be a sub-unit of the organization t ...

. Inbox is one of Pakistan’s largest IT companies (in terms of domestic revenue).
The company has offices in 50 cities across Pakistan, over 1500 employees. Its customers include companies from the public, commercial, financial and telecom sector. Inbox was in 2016 recognized by the

Pakistan Software Export Board Pakistan Software Export Board (PSEB) ( ur, ) is an apex Government body mandated to promote Pakistan's IT Industry in local and international markets. PSEB facilitates the IT industry through a series of projects and programs. PSEB was establis ...

(PSEB) as the largest IT Company of Pakistan in terms of domestic revenue. The company, has in 2021 a consolidated annual revenue of over PKR 5,500,000,000 (US$ 35 million).

History

In 2001, Inbox started as the first local assembler of computers in Pakistan by

Ghias Khan Ghias Uddin Khan is a Pakistani businessman and entrepreneur who is the 4th and current President and Chief Executive Officer of Engro Corporation. Education Khan received his early education in Karachi, Pakistan. He completed his O-Level from ...

and two friends. In 2005, the majority stakes (51%) were acquired through companies with common directorship and ownership of

Hussain Dawood Hussain Dawood (born 20 September 1943) is a Pakistani businessman, investor, educationalist and philanthropist. Dawood is the Chairman of two publicly listed companies in Pakistan: the Dawood Hercules Corporation and Engro Corporation. Dawoo ...

and family and is since then associate with the

Dawood Hercules Corporation Dawood Hercules Corporation Limited ( Urdu1, داؤد ہرکولیس کارپوریشن, DH Corp.) is a publicly listed investment and holding company headquarterd in Karachi, Pakistan. It operates two subsidiaries, Engro Corporation and Empi ...

, one of the largest conglomerates in Pakistan. The company shifted from computer assemblers to system integrators in 2007, and partnered with global companies like

Huawei Huawei Technologies Co., Ltd. ( ; ) is a Chinese multinational technology corporation headquartered in Shenzhen, Guangdong, China. It designs, develops, produces and sells telecommunications equipment, consumer electronics and various smar ...

Oracle An oracle is a person or agency considered to provide wise and insightful counsel or prophetic predictions, most notably including precognition of the future, inspired by deities. As such, it is a form of divination. Description The word '' ...

, and

Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washing ...

. In 2009, the company started providing managed services and introduced digital services in 2014, offering customized processes, managed services infrastructure, and disruptive technology alliances.

Business fields

Inbox provides essential IT services, like backend work, and all sorts of technology-oriented solutions such as

IT service management Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers. Differing from more technology-or ...

, IT operations management, remote management and digital content management. It also provides everything digital, from

cyber security Computer security, cybersecurity (cyber security), or information technology security (IT security) is the protection of computer systems and networks from attack by malicious actors that may result in unauthorized information disclosure, the ...

to asset management. The company has two Security Operating Centers, one in Islamabad and the other in Karachi. Inbox works with the

federal government A federation (also known as a federal state) is a political entity characterized by a union of partially self-governing provinces, states, or other regions under a central federal government (federalism). In a federation, the self-governin ...

, provincial governments, and city governments to establishing smart governance, including

Internet of Things The Internet of things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other comm ...

(IoT), Urban Security and Intelligent Transportation System.

Prominent Projects

NTC Cloud Data Centre: Inbox established Pakistan first

public cloud Cloud computing is the on-demand availability of computer system resources, especially data storage (cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed over multi ...

based

data centre A data center (American English) or data centre (British English)See spelling differences. is a building, a dedicated space within a building, or a group of buildings used to house computer systems and associated components, such as telecommunic ...

for the National Telecommunication Corporation. The data center is providing the facilities to the government bodies with different services in data communication.
MVR Smart Cards: Inbox assisted an Excise and Taxation Department

Punjab Punjab (; Punjabi: پنجاب ; ਪੰਜਾਬ ; ; also romanised as ''Panjāb'' or ''Panj-Āb'') is a geopolitical, cultural, and historical region in South Asia, specifically in the northern part of the Indian subcontinent, comprising ...

and Sindh initiative to replace traditional vehicle registration books with new digital smart cards. The NFC-equipped cards are being issued for security and facilitation of the citizens making vehicle registry verification process much easier.
Grey Traffic Monitoring System: Inbox deployed a technical facility on internet gateways nationwide, to curb illegal international traffic, to strengthen the regulator to enforce OTT regulatory framework, and to provide basis for national

and

content filtering An Internet filter is software that restricts or controls the content an Internet user is capable to access, especially when utilized to restrict material delivered over the Internet via the Web, Email, or other means. Content-control software dete ...

.
Urban Mass Transit: Inbox collaborated with a Turkish company to develop an IT system for the public transportation system, including the electronic fare collection and integration, bus scheduling, ticketing and a feedback systems. This includes the Lahore Metro Bus as well as Pakistan Metro bus projects.
Connected Agriculture Platform Punjab (CAPP): Inbox partnered with

Telenor Pakistan Telenor Pakistan (Pvt.) Limited (Urdu: ٹیلی نار پاکستان) is the second largest cellular & digital services provider in Pakistan owned by Telenor Group, which is an international provider of voice, data, content and mobile commun ...

to enable a platform aimed improving access to information, financial resources, and market besides enhancing supply chain efficiency.

References

{{Portalbar, Business and economics, Pakistan, Company Business process outsourcing companies Companies based in Karachi Information technology in Pakistan Pakistani brands Pakistani companies established in 2001 Software companies established in 2001 Software companies of Pakistan