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Natural language generation (NLG) is a software process that produces
natural language In neuropsychology, linguistics, and philosophy of language, a natural language or ordinary language is any language that has evolved naturally in humans through use and repetition without conscious planning or premeditation. Natural languages ...
output. In one of the most widely-cited survey of NLG methods, NLG is characterized as "the subfield of artificial intelligence and computational linguistics that is concerned with the construction of computer systems than can produce understandable texts in English or other human languages from some underlying non-linguistic representation of information". While it is widely agreed that the output of any NLG process is text, there is some disagreement on whether the inputs of an NLG system need to be non-linguistic. Common applications of NLG methods include the production of various reports, for example weather and patient reports; image captions; and
chatbot A chatbot or chatterbot is a Software agent, software application used to conduct an on-line chat conversation via text or Speech synthesis, text-to-speech, in lieu of providing direct contact with a live human agent. Designed to convincingly si ...
s. Automated NLG can be compared to the process humans use when they turn ideas into writing or speech.
Psycholinguists Psycholinguistics or psychology of language is the study of the interrelation between linguistic factors and psychological aspects. The discipline is mainly concerned with the mechanisms by which language is processed and represented in the mind ...
prefer the term
language production Language production is the production of spoken or written language. In psycholinguistics, it describes all of the stages between having a concept to express and translating that concept into linguistic forms. These stages have been described in ...
for this process, which can also be described in mathematical terms, or modeled in a computer for psychological research. NLG systems can also be compared to
translators Translation is the communication of the meaning of a source-language text by means of an equivalent target-language text. The English language draws a terminological distinction (which does not exist in every language) between ''transla ...
of artificial computer languages, such as
decompiler A decompiler is a computer program that translates an executable file to a high-level source file which can be recompiled successfully. It does therefore the opposite of a typical compiler, which translates a high-level language to a low-level lan ...
s or
transpiler A source-to-source translator, source-to-source compiler (S2S compiler), transcompiler, or transpiler is a type of translator that takes the source code of a program written in a programming language as its input and produces an equivalent sou ...
s, which also produce human-readable code generated from an
intermediate representation An intermediate representation (IR) is the data structure or code used internally by a compiler or virtual machine to represent source code. An IR is designed to be conducive to further processing, such as optimization and translation. A "good" ...
. Human languages tend to be considerably more complex and allow for much more ambiguity and variety of expression than programming languages, which makes NLG more challenging. NLG may be viewed as complementary to
natural-language understanding Natural-language understanding (NLU) or natural-language interpretation (NLI) is a subtopic of natural-language processing in artificial intelligence that deals with machine reading comprehension. Natural-language understanding is considered an A ...
(NLU): whereas in natural-language understanding, the system needs to disambiguate the input sentence to produce the machine representation language, in NLG the system needs to make decisions about how to put a representation into words. The practical considerations in building NLU vs. NLG systems are not symmetrical. NLU needs to deal with ambiguous or erroneous user input, whereas the ideas the system wants to express through NLG are generally known precisely. NLG needs to choose a specific, self-consistent textual representation from many potential representations, whereas NLU generally tries to produce a single, normalized representation of the idea expressed. NLG has existed since
ELIZA ELIZA is an early natural language processing computer program created from 1964 to 1966 at the MIT Artificial Intelligence Laboratory by Joseph Weizenbaum. Created to demonstrate the superficiality of communication between humans and machines, E ...
was developed in the mid 1960s, but the methods were first used commercially in the 1990s. NLG techniques range from simple template-based systems like a
mail merge Mail merge consists of combining mail and letters and pre-addressed envelopes or mailing labels for mass mailings from a form letter. This feature is usually employed in a word processing document which contains fixed text (which is the same in eac ...
that generates
form letter A form letter is a letter written from a template, rather than being specially composed for a specific recipient. The most general kind of form letter consists of one or more regions of boilerplate text interspersed with one or more substitution p ...
s, to systems that have a complex understanding of human grammar. NLG can also be accomplished by training a statistical model using
machine learning Machine learning (ML) is a field of inquiry devoted to understanding and building methods that 'learn', that is, methods that leverage data to improve performance on some set of tasks. It is seen as a part of artificial intelligence. Machine ...
, typically on a large
corpus Corpus is Latin for "body". It may refer to: Linguistics * Text corpus, in linguistics, a large and structured set of texts * Speech corpus, in linguistics, a large set of speech audio files * Corpus linguistics, a branch of linguistics Music * ...
of human-written texts.


Example

The ''Pollen Forecast for Scotland'' system is a simple example of a simple NLG system that could essentially be a template. This system takes as input six numbers, which give predicted pollen levels in different parts of Scotland. From these numbers, the system generates a short textual summary of pollen levels as its output. For example, using the historical data for July 1, 2005, the software produces:
Grass pollen levels for Friday have increased from the moderate to high levels of yesterday with values of around 6 to 7 across most parts of the country. However, in Northern areas, pollen levels will be moderate with values of 4.
In contrast, the actual forecast (written by a human meteorologist) from this data was:
Pollen counts are expected to remain high at level 6 over most of Scotland, and even level 7 in the south east. The only relief is in the Northern Isles and far northeast of mainland Scotland with medium levels of pollen count.
Comparing these two illustrates some of the choices that NLG systems must make; these are further discussed below.


Stages

The process to generate text can be as simple as keeping a list of canned text that is copied and pasted, possibly linked with some glue text. The results may be satisfactory in simple domains such as horoscope machines or generators of personalised business letters. However, a sophisticated NLG system needs to include stages of planning and merging of information to enable the generation of text that looks natural and does not become repetitive. The typical stages of natural-language generation, as proposed by Dale and Reiter, are:
Content determination Content determination is the subtask of natural language generation (NLG) that involves deciding on the information to be communicated in a generated text. It is closely related to the task of document structuring. Example Consider an NLG system w ...
: Deciding what information to mention in the text. For instance, in the pollen example above, deciding whether to explicitly mention that pollen level is 7 in the south east.
Document structuring Document Structuring is a subtask of Natural language generation, which involves deciding the order and grouping (for example into paragraphs) of sentences in a generated text. It is closely related to the Content determination NLG task. Example ...
: Overall organisation of the information to convey. For example, deciding to describe the areas with high pollen levels first, instead of the areas with low pollen levels. Aggregation: Merging of similar sentences to improve readability and naturalness. For instance, merging the two following sentences: *''Grass pollen levels for Friday have increased from the moderate to high levels of yesterday'' and *''Grass pollen levels will be around 6 to 7 across most parts of the country'' into the following single sentence: *''Grass pollen levels for Friday have increased from the moderate to high levels of yesterday with values of around 6 to 7 across most parts of the country''.
Lexical choice Lexical choice is the subtask of Natural language generation that involves choosing the content words (nouns, verbs, adjectives, and adverbs) in a generated text. Function words (determiners, for example) are usually chosen during realisation. Ex ...
: Putting words to the concepts. For example, deciding whether ''medium'' or ''moderate'' should be used when describing a pollen level of 4.
Referring expression generation Referring expression generation (REG) is the subtask of natural language generation (NLG) that received most scholarly attention. While NLG is concerned with the conversion of non-linguistic information into natural language, REG focuses only on the ...
: Creating
referring expression In linguistics, a referring expression (RE) is any noun phrase, or surrogate for a noun phrase, whose function in discourse is to identify some individual object. The technical terminology for ''identify'' differs a great deal from one school of ...
s that identify objects and regions. For example, deciding to use ''in the Northern Isles and far northeast of mainland Scotland'' to refer to a certain region in Scotland. This task also includes making decisions about
pronouns In linguistics and grammar, a pronoun (list of glossing abbreviations, abbreviated ) is a word or a group of words that one may substitute for a noun or noun phrase. Pronouns have traditionally been regarded as one of the part of speech, parts o ...
and other types of anaphora. Realization: Creating the actual text, which should be correct according to the rules of
syntax In linguistics, syntax () is the study of how words and morphemes combine to form larger units such as phrases and sentences. Central concerns of syntax include word order, grammatical relations, hierarchical sentence structure ( constituency) ...
,
morphology Morphology, from the Greek and meaning "study of shape", may refer to: Disciplines * Morphology (archaeology), study of the shapes or forms of artifacts * Morphology (astronomy), study of the shape of astronomical objects such as nebulae, galaxies ...
, and
orthography An orthography is a set of conventions for writing a language, including norms of spelling, hyphenation, capitalization, word breaks, emphasis, and punctuation. Most transnational languages in the modern period have a writing system, and mos ...
. For example, using ''will be'' for the future tense of ''to be''. An alternative approach to NLG is to use "end-to-end" machine learning to build a system, without having separate stages as above. In other words, we build an NLG system by training a machine learning algorithm (often an
LSTM Long short-term memory (LSTM) is an artificial neural network used in the fields of artificial intelligence and deep learning. Unlike standard feedforward neural networks, LSTM has feedback connections. Such a recurrent neural network (RNN) c ...
) on a large data set of input data and corresponding (human-written) output texts. The end-to-end approach has perhaps been most successful in image captioning, that is automatically generating a textual caption for an image.


Applications


Automatic Report Generation

From a commercial perspective, the most successful NLG applications have been ''data-to-text'' systems which generate textual summaries of databases and data sets; these systems usually perform
data analysis Data analysis is a process of inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, informing conclusions, and supporting decision-making. Data analysis has multiple facets and approaches, enco ...
as well as text generation. Research has shown that textual summaries can be more effective than graphs and other visuals for decision support, and that computer-generated texts can be superior (from the reader's perspective) to human-written texts. The first commercial data-to-text systems produced weather forecasts from weather data. The earliest such system to be deployed was FoG, which was used by Environment Canada to generate weather forecasts in French and English in the early 1990s. The success of FoG triggered other work, both research and commercial. Recent applications include the UK Met Office's text-enhanced forecast. Data-to-text systems have since been applied in a range of settings. Following the minor earthquake near Beverly Hills, California on March 17, 2014, The Los Angeles Times reported details about the time, location and strength of the quake within 3 minutes of the event. This report was automatically generated by a ‘robo-journalist’, which converted the incoming data into text via a preset template. Currently there is considerable commercial interest in using NLG to summarise financial and business data. Indeed,
Gartner Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients ...
has said that NLG will become a standard feature of 90% of modern BI and analytics platforms. NLG is also being used commercially in
automated journalism Automated journalism, also known as algorithmic journalism or robot journalism, is a term that attempts to describe modern technological processes that have infilitrated the journalistic profession, such as news articles generated by computer pro ...
,
chatbot A chatbot or chatterbot is a Software agent, software application used to conduct an on-line chat conversation via text or Speech synthesis, text-to-speech, in lieu of providing direct contact with a live human agent. Designed to convincingly si ...
s, generating product descriptions for e-commerce sites, summarising medical records, and enhancing
accessibility Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities. The concept of accessible design and practice of accessible development ensures both "direct access" (i. ...
(for example by describing graphs and data sets to blind people). An example of an interactive use of NLG is the
WYSIWYM In computing, What You See Is What You Mean (WYSIWYM, ) is a paradigm for editing a structured document. It is an adjunct to the better-known WYSIWYG (What You See Is What You Get) paradigm, which displays the result of a formatted document as i ...
framework. It stands for ''What you see is what you meant'' and allows users to see and manipulate the continuously rendered view (NLG output) of an underlying formal language document (NLG input), thereby editing the formal language without learning it. Looking ahead, the current progress in data-to-text generation paves the way for tailoring texts to specific audiences. For example, data from babies in neonatal care can be converted into text differently in a clinical setting, with different levels of technical detail and explanatory language, depending on intended recipient of the text (doctor, nurse, patient). The same idea can be applied in a sports setting, with different reports generated for fans of specific teams.


Image Captioning

Over the past few years, there has been an increased interest in automatically generating captions for images, as part of a broader endeavor to investigate the interface between vision and language. A case of data-to-text generation, the algorithm of image captioning (or automatic image description) involves taking an image, analyzing its visual content, and generating a textual description (typically a sentence) that verbalizes the most prominent aspects of the image. An image captioning system involves two sub-tasks. In Image Analysis, features and attributes of an image are detected and labelled, before mapping these outputs to linguistic structures. Recent research utilize''s'' deep learning approaches through features from a pre-trained
convolutional neural network In deep learning, a convolutional neural network (CNN, or ConvNet) is a class of artificial neural network (ANN), most commonly applied to analyze visual imagery. CNNs are also known as Shift Invariant or Space Invariant Artificial Neural Netwo ...
such as AlexNet, VGG or Caffe, where caption generators use an activation layer from the pre-trained network as their input features. Text Generation, the second task, is performed using a wide range of techniques. For example, in the Midge system, input images are represented as triples consisting of object/stuff detections, action/
pose Human positions refer to the different physical configurations that the human body can take. There are several synonyms that refer to human positioning, often used interchangeably, but having specific nuances of meaning. *''Position'' is a gen ...
detections and spatial relations. These are subsequently mapped to triples and realized using a tree substitution grammar. Despite advancements, challenges and opportunities remain in image capturing research. Notwithstanding the recent introduction of Flickr30K, MS COCO and other large datasets ''have'' enabled the training of more complex models such as neural networks, it has been argued that ''research in image captioning could benefit from larger and diversified datasets.'' Designing automatic measures that can mimic human judgments in evaluating the suitability of image descriptions is another need in the area. Other open challenges include visual question-answering (VQA), as well as the construction and evaluation multilingual repositories for image description.


Chatbots

Another area where NLG has been widely applied is automated dialogue systems, frequently in the form of chatbots. A
chatbot A chatbot or chatterbot is a Software agent, software application used to conduct an on-line chat conversation via text or Speech synthesis, text-to-speech, in lieu of providing direct contact with a live human agent. Designed to convincingly si ...
or chatterbot is a
software Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consists ...
application used to conduct an on-line chat
conversation Conversation is interactive communication between two or more people. The development of conversational skills and etiquette is an important part of socialization. The development of conversational skills in a new language is a frequent focus ...
via text or
text-to-speech Speech synthesis is the artificial production of human speech. A computer system used for this purpose is called a speech synthesizer, and can be implemented in software or hardware products. A text-to-speech (TTS) system converts normal languag ...
, in lieu of providing direct contact with a live human agent. While Natural Language Processing (NLP) techniques are applied in deciphering human input, NLG informs the output part of the chatbot algorithms in facilitating real-time dialogues. Early Chatbot systems, including CleverBot created by Rollo Carpenter in 1988 and published in 1997, reply to questions by identifying how a human responded to the same question in a conversation database via an Informational Retrieval (IR) approach. Modern chatbot systems predominantly rely on ''m''achine ''l''earning (ML) models, such as sequence-to-sequence learning and reinforcement learning in generating human language output. Hybrid models have also been explored. For example, Alibaba shopping assistant uses an IR approach to retrieve the best candidates from the knowledge base, before the ML-driven seq2seq model is used to re-rank the candidates and generate the answer.


Creative Writing and Computational Humor

Creative language generation by NLG has been hypothesized since the field’s origins. A recent pioneer in the area is Phillip Parker, who has developed an arsenal of algorithms capable of automatically generating textbooks, crossword puzzles, poems and books on topics ranging from bookbinding to cataracts. The advent of large pretrained transformer-based language models such as GPT-3 has also enabled breakthroughs, with such models demonstrating recognizable ability for creating-writing tasks. A related area of NLG application is computational humor production.  JAPE (Joke Analysis and Production Engine) is one of the earliest large, automated humor production systems that uses a hand-coded template-based approach to create punning riddles for children. HAHAcronym creates humorous reinterpretations of any given acronym, as well as proposing new fitting acronyms given some keywords. Despite progresses, many challenges remain in producing automated creative and humorous content that rival human output. In an experiment for generating satirical headlines, outputs of their best BERT-based model were perceived as funny 9.4% of the time (while real Onion headlines were 38.4%) and a GPT-2 model fine-tuned on satirical headlines achieved 6.9%.  It has been pointed out that two main issues with humor-generation systems are the lack of annotated data sets and the lack of formal evaluation methods, which could be applicable to other creative content generation. Some have argued relative to other applications, there has been a lack of attention to creative aspects of language production within NLG. NLG researchers stand to benefit from insights into what constitutes creative language production, as well as structural features of narrative that have the potential to improve NLG output even in data-to-text systems.


Evaluation

As in other scientific fields, NLG researchers need to test how well their systems, modules, and algorithms work. This is called ''evaluation''. There are three basic techniques for evaluating NLG systems: * ''Task-based (extrinsic) evaluation'': give the generated text to a person, and assess how well it helps them perform a task (or otherwise achieves its communicative goal). For example, a system which generates summaries of medical data can be evaluated by giving these summaries to doctors, and assessing whether the summaries help doctors make better decisions. * ''Human ratings'': give the generated text to a person, and ask them to rate the quality and usefulness of the text. * ''Metrics'': compare generated texts to texts written by people from the same input data, using an automatic metric such as
BLEU Bleu or BLEU may refer to: * the French word for blue * '' Three Colors: Blue'', a 1993 movie * BLEU (Bilingual Evaluation Understudy), a machine translation evaluation metric * Belgium–Luxembourg Economic Union * Blue cheese, a type of cheese ...
,
METEOR A meteoroid () is a small rocky or metallic body in outer space. Meteoroids are defined as objects significantly smaller than asteroids, ranging in size from grains to objects up to a meter wide. Objects smaller than this are classified as micr ...
,
ROUGE Rouge is the French word for "red" and may refer to: Compounds * Rouge (cosmetics), a cosmetic used to color the cheeks and emphasize the cheekbones * Jeweler's rouge or iron(III) oxide * Rouging, a form of corrosion applicable to stainless ...
and LEPOR. An ultimate goal is how useful NLG systems are at helping people, which is the first of the above techniques. However, task-based evaluations are time-consuming and expensive, and can be difficult to carry out (especially if they require subjects with specialised expertise, such as doctors). Hence (as in other areas of NLP) task-based evaluations are the exception, not the norm. Recently researchers are assessing how well human-ratings and metrics correlate with (predict) task-based evaluations. Work is being conducted in the context of Generation Challenges shared-task events. Initial results suggest that human ratings are much better than metrics in this regard. In other words, human ratings usually do predict task-effectiveness at least to some degree (although there are exceptions), while ratings produced by metrics often do not predict task-effectiveness well. These results are preliminary. In any case, human ratings are the most popular evaluation technique in NLG; this is contrast to
machine translation Machine translation, sometimes referred to by the abbreviation MT (not to be confused with computer-aided translation, machine-aided human translation or interactive translation), is a sub-field of computational linguistics that investigates t ...
, where metrics are widely used. An AI can be graded on ''faithfulness'' to its training data or, alternatively, on ''factuality''. A response that reflects the training data but not reality is faithful but not factual. A confident but unfaithful response is a ''hallucination''. In Natural Language Processing, a hallucination is often defined as "generated content that is nonsensical or unfaithful to the provided source content". Errors in encoding and decoding between text and representations can cause hallucinations. AI training to produce diverse responses can also lead to hallucination. Hallucinations can also occur when the AI is trained on a dataset wherein labeled summaries, despite being factually accurate, are not directly grounded in the labeled data purportedly being "summarized". Larger datasets can create a problem of parametric knowledge (knowledge that is hard-wired in learned system parameters), creating hallucinations if the system is overconfident in its hardwired knowledge. In systems such as
GPT-3 Generative Pre-trained Transformer 3 (GPT-3) is an autoregressive language model that uses deep learning to produce human-like text. Given an initial text as prompt, it will produce text that continues the prompt. The architecture is a standard ...
, an AI generates each next word based on a sequence of previous words (including the words it has itself previously generated in the current response), causing a cascade of possible hallucination as the response grows longer.


See also

*
Autocompletion Autocomplete, or word completion, is a feature in which an application predicts the rest of a word a user is typing. In Android and iOS smartphones, this is called predictive text. In graphical user interfaces, users can typically press the tab ...
*
Automated journalism Automated journalism, also known as algorithmic journalism or robot journalism, is a term that attempts to describe modern technological processes that have infilitrated the journalistic profession, such as news articles generated by computer pro ...
*
Automated paraphrasing Paraphrase or paraphrasing in computational linguistics is the natural language processing task of detecting and generating paraphrases. Applications of paraphrasing are varied including information retrieval, question answering, text summarizati ...
* Markov text generators * Meaning-text theory *


References


Further reading

*
paper
* *


External links

* ACL Special Interest Group on Generation
SIGGEN


(contains NLG research papers)
ACL NLG Portal
(contains list of NLG resources)
Bateman and Zock's 'almost complete' list of NLG systems
now maintained as a Wiki with a variety of visualisations and overview tables available on demand
Ehud Reiter's blog on Natural Language Generation

Interactive Multimedia Explanation for Equipment Maintenance and Repair
- article describing Coordinated Multimedia Explanation Testbed (COMET) {{DEFAULTSORT:Natural Language Generation Natural language generation