Identity management theory (also frequently referred to as IMT) is an
intercultural communication
Intercultural communication is a discipline that studies communication across different cultures and social groups, or how culture affects communication. It describes the wide range of communication processes and problems that naturally appear w ...
theory from the 1990s. It was developed by
William R. Cupach and Tadasu Todd Imahori on the basis of
Erving Goffman
Erving Goffman (11 June 1922 – 19 November 1982) was a Canadian-born sociology, sociologist, Social psychology (sociology), social psychologist, and writer, considered by some "the most influential American sociologist of the twentieth ...
's ''Interaction ritual: Essays on face-to-face behavior'' (1967). Cupach and Imahori distinguish between intercultural
communication
Communication (from la, communicare, meaning "to share" or "to be in relation with") is usually defined as the transmission of information. The term may also refer to the message communicated through such transmissions or the field of inquir ...
(speakers from different
culture
Culture () is an umbrella term which encompasses the social behavior, institutions, and norms found in human societies, as well as the knowledge, beliefs, arts, laws, customs, capabilities, and habits of the individuals in these groups.Tyl ...
s) and intracultural communication (speakers sharing the same culture).
To understand IMT, it is important to be familiar with Cupach and Imahori's view of
identities. Among the multiple identities which an individual possesses, cultural and relational identities are regarded as essential to IMT.
There are two ways of IMT.
Cupach and Imahori claim that presenting one's
face
The face is the front of an animal's head that features the eyes, nose and mouth, and through which animals express many of their emotions. The face is crucial for human identity, and damage such as scarring or developmental deformities may aff ...
shows facets of an individual's identity. Whether an interlocuter is able to maintain face or not, reveals his or her interpersonal
communication competence. The use of
stereotype
In social psychology, a stereotype is a generalized belief about a particular category of people. It is an expectation that people might have about every person of a particular group. The type of expectation can vary; it can be, for example ...
s in intercultural conversations often results from the ignorance of each other's culture; the application of
stereotypes
In social psychology, a stereotype is a generalized belief about a particular category of people. It is an expectation that people might have about every person of a particular group. The type of expectation can vary; it can be, for example ...
, however, is face threatening. Being able to manage the resulting tensions, is part of intercultural communication competence. For becoming competent in developing intercultural relationships, the following three phases have to be passed:
# "trial and error": act of looking for similar aspects in certain identities.
# "mixing up" the communicators' identities to achieve a relational identity acceptable for both participants
# renegotiating the distinctive cultural identities with the help of the relational identity that was created in phase 2
Cupach and Imahori call these phases "cyclical" as they are gone through by intercultural communicators for each aspect of their identities.
Erving Goffman is an author off of which the originators of IMT based their theory. Goffman was a well-known sociologist and writer and the most cited sociologist from his writings because of what he studied in communication. Among the six essays that make up Goffman's book, the first essay shows an individual's
self-image
Self-image is the mental picture, generally of a kind that is quite resistant to change, that depicts not only details that are potentially available to an objective investigation by others (height, weight, hair color, etc.), but also items that h ...
while engaging in communicating with another individual. The author explained that the self-image that is obtained during interacting is not permanent and has a large social influence. The image someone gets in a social setting is than expected for the future. The risk of changing self-image in a social context will alter how the individual feels about oneself. The author was implying that oftentimes the defense mechanism is to retract from showing your self to much in a social setting so others do not see them in a displeasing way. The idea of the identity management theory uses the ideas of Goffman to help establish what the idea behind the theory is trying to get at.
Intercultural verse intracultural communication varies significantly. Intercultural communication is based on a much greater scheme of things. This type of communication refers to a group of people that differ in backgrounds, whether that is religion, ethnic, education, or social backgrounds. Intercultural communication looks at how the world is viewed, how messages are interpreted, and how differing cultures react to situations
ommunication On the contrary
intracultural communicationdiscusses how people of the same background interact with one another. I thought it was interesting that there was not a Wikipedia page discussing this concept. It is very important to compare and contrast intercultural communication to understand the similarities and differences. With little research conducted on intracultural communication, I am unable to correlate the two types of communication.
The last concept to expand on is identity. Identity is directly connected with the identity management theory since it helps define what this theory is trying to explain. Even though identity is a very broad topic, I will discuss personal identity through the lens of the individual, which will than effect its social identity. Identity is said to be the "distinct personality of an individual"
identity
Identity may refer to:
* Identity document
* Identity (philosophy)
* Identity (social science)
* Identity (mathematics)
Arts and entertainment Film and television
* ''Identity'' (1987 film), an Iranian film
* ''Identity'' (2003 film), ...
. Identity can be the view that people hold about themselves. Also, identity is the perception that people hold about themselves in a social setting. Identity has many subtopics that distinguish why this theory is specific and different from other identity theories. Specific characteristics explain how people feel about themselves as an individual and in a social setting.
Identity management strategies
Social identity theory
Social identity is the portion of an individual's self-concept derived from perceived membership in a relevance, relevant social group.
As originally formulated by social psychologists Henri Tajfel and John C. Turner, John Turner in the 1970s ...
suggests that individuals and groups use different identity management strategies to cope with threatened identities.
[Niens, Ulrike, and Ed Cairns. "Identity Management Strategies In Northern Ireland." Journal of Social Psychology 142.3 (2002): 371-380. Academic Search Premier]
In a study conducted in Northern Ireland five identity management strategies were tested to see the effects of the person's identity in light of other people.
The five strategies included
# Individualization
# Social competition
# Change of comparison dimensions
# Temporal comparisons
# Subordinate re-categorization
The five strategies previously listed can further be separated into two subgroups depending on the style of how they are manifested.
[ These two subgroups are:
Individual strategies
* Individualization
* Subordinate re-categorization
Collective strategies
* Social competition
* Change of comparison dimensions
* Temporal comparisons
]
See also
*cf. Identity management
References
{{reflist
* Cupach, William R. and Tadasu Todd Imahori. (1993), "Identity management theory: Communication competence in intercultural episodes and relationships", in R. L. Wiseman and J. Koester (eds.), ''Intercultural communication competence'', 112-131, Newbury Park, CA: Sage.
* Goffman, Erving. (1967), ''Interaction ritual: Essays on face-to-face behavior''. Garden City, NY: Anchor.
* Gudykunst, William B. (2003), "Intercultural Communication Theories", in: Gudykunst, William B (ed.), Cross-Cultural and Intercultural Communication, 167-189, Thousand Oaks: Sage.
Identity management
Interpersonal communication