I'm InTouch is a
remote control software
In computing, the term remote desktop refers to a software- or operating system feature that allows a personal computer's desktop environment to be run remotely off of one system (usually a PC, but the concept applies equally to a server or a ...
program that allows users to access and control a computer with the software installed from another computer or wireless device over the Internet.
I'm InTouch is developed and marketed by
01 Communique.
Product history
I'm InTouch was released to
01 Communique's corporate partners in 2000 and entered full distribution in 2001.
Early versions of I'm InTouch allowed users to set up a communications server on their home or office computer to access voicemail, emails, pages, and faxes from a web browser, phone, or wireless device.
[
01 Communique would eventually incorporate their technology for providing access to a personal computer from another remote computer]Citrix Systems
Citrix Systems, Inc. is an American multinational cloud computing and virtualization technology company that provides server, application and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies. C ...
claiming the company's competing remote access software GoToMyPC
GoToMyPC is remote desktop software that allows users to access computers remotely using a web browser. It was developed by ExpertCity and launched in 1998. Citrix Systems acquired ExpertCity in 2004 and maintained the GoToMyPC brand and services. ...
infringed on their patent.[
]
Technology overview
I'm InTouch consists of the two parts, the gateway server and client software installed on the user's computer. The server, located on 01 Communique's premise, brokers the remote access session and communicates with the user's computer. All data communication takes place over ports 80 (HTTP) and 443 (HTTP over TLS/SSL). End-to-end communications are encrypted with 128-bit SSL.[
]
Version updates
In 2005, version 4.0 expanded on previous versions Virtual Network Computing
Virtual Network Computing (VNC) is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It transmits the keyboard and mouse input from one computer to another, relaying the g ...
(VNC) remote client remote feature by including full remote control options. Version 5.0 was released with remote control from Pocket PC devices added along with remote printing. Version 6.0 would be released in 2007 with the main addition being a remote chat feature.[
In 2008, 01 Communique released an upgraded version of the software called I'm InTouch Premium. New to the program was a feature allowing users to remotely power on their shut down computers for access using Wake-On-LAN technology.
]
I'm InTouch Corporate Server Edition
In 2005, 01 Communique released I'm InTouch Corporate Server Edition (CSE), an enterprise level software package co-developed with Hitachi.[ Version 2.0 was released in 2006 adding a remote "wake-up" feature allowing users to turn on a shut down computer from a web browser.]Hitachi
() is a Japanese multinational corporation, multinational Conglomerate (company), conglomerate corporation headquartered in Chiyoda, Tokyo, Japan. It is the parent company of the Hitachi Group (''Hitachi Gurūpu'') and had formed part of the Ni ...
markets I'm InTouch CSE as DoMobile CSE and combines it with their Flora Se210 notebook.[ The package is marketed towards companies concerned with data leakage from laptops.][
]
Citations
{{reflist
External links
I'm InTouch Product Information Page
01 Communique Home Page - Developers of I'm InTouch
Windows remote administration software
Remote desktop
Proprietary software