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His Majesty's Courts and Tribunals Service (HMCTS) is an
executive agency An executive agency is a part of a government department that is treated as managerially and budgetarily separate, to carry out some part of the executive functions of the United Kingdom government, Scottish Government, Welsh Government or N ...
of the
Ministry of Justice A Ministry of Justice is a common type of government department that serves as a justice ministry. Lists of current ministries of justice Named "Ministry" * Ministry of Justice (Abkhazia) * Ministry of Justice (Afghanistan) * Ministry of Justi ...
. It was created on 1 April 2011 (as Her Majesty's Courts and Tribunals Service) by the merger of
Her Majesty's Courts Service Her Majesty's Courts Service (HMCS) was an executive agency of the Ministry of Justice (MoJ) and was responsible for the administration of the civil, family and criminal courts in England and Wales. It was created by the amalgamation of the Mag ...
and the
Tribunals Service The Tribunals Service was an executive agency of the Ministry of Justice in the United Kingdom between April 2006 and March 2011. The Tribunals Service was responsible for: * Adjudicator for HM Land Registry *Asylum and Immigration Tribunal * Cl ...
. The agency is responsible for the administration of the
courts A court is any person or institution, often as a government institution, with the authority to adjudicate legal disputes between parties and carry out the administration of justice in civil, criminal, and administrative matters in accorda ...
of
England and Wales England and Wales () is one of the three legal jurisdictions of the United Kingdom. It covers the constituent countries England and Wales and was formed by the Laws in Wales Acts 1535 and 1542. The substantive law of the jurisdiction is En ...
, the Probate Service and
tribunals A tribunal, generally, is any person or institution with authority to judge, adjudicate on, or determine claims or disputes—whether or not it is called a tribunal in its title. For example, an advocate who appears before a court with a singl ...
in England and Wales and non-devolved tribunals in
Scotland Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to ...
and
Northern Ireland Northern Ireland ( ga, Tuaisceart Éireann ; sco, label=Ulster Scots dialect, Ulster-Scots, Norlin Airlann) is a part of the United Kingdom, situated in the north-east of the island of Ireland, that is #Descriptions, variously described as ...
. It works from about 600 locations across the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and ...
.


Role

The organisation's Framework Document says its aim is "to run an efficient and effective courts and tribunals system, which enables the rule of law to be upheld and provides access to justice for all." The courts over which it has responsibility are the
Court of Appeal A court of appeals, also called a court of appeal, appellate court, appeal court, court of second instance or second instance court, is any court of law that is empowered to hear an appeal of a trial court or other lower tribunal. In much ...
, the High Court, the
Crown Court The Crown Court is the court of first instance of England and Wales responsible for hearing all indictable offences, some either way offences and appeals lied to it by the magistrates' courts. It is one of three Senior Courts of England and W ...
, the
magistrates' court A magistrates' court is a lower court where, in several jurisdictions, all criminal proceedings start. Also some civil matters may be dealt with here, such as family proceedings. Courts * Magistrates' court (England and Wales) * Magistrate's Cou ...
s, and the
county court A county court is a court based in or with a jurisdiction covering one or more counties, which are administrative divisions (subnational entities) within a country, not to be confused with the medieval system of ''county courts'' held by the hig ...
s. The agency is responsible for the administration of all chambers of the
First-tier Tribunal The First-tier Tribunal is part of the courts and tribunals service of the United Kingdom. It was created in 2008 as part of a programme, enacted in the Tribunals, Courts and Enforcement Act 2007, to rationalise the tribunal system, and has since t ...
and
Upper Tribunal The Upper Tribunal is part of the administrative justice system of the United Kingdom. It was created in 2008 as part of a programme, set out in the Tribunals, Courts and Enforcement Act 2007, to rationalise the tribunal system, and to provide a ...
, together with the
employment tribunal Employment tribunals are tribunal public bodies in England and Wales and Scotland which have statutory jurisdiction to hear many kinds of disputes between employers and employees. The most common disputes are concerned with unfair dismissal, ...
s and certain other tribunals which the Tribunals Service was responsible for serving, such as the
Special Immigration Appeals Commission The Special Immigration Appeals Commission (also known by the acronym SIAC) is a superior court of record in the United Kingdom established by the Special Immigration Appeals Commission Act 1997 that deals with appeals from persons deported by t ...
and
Proscribed Organisations Appeal Commission This is a list of tribunals believed to be currently in existence in the United Kingdom. General tribunals First-tier Tribunal The First-tier Tribunal hears appeals from regulators and decision-makers in a wide range of subject areas, current ...
. The Supreme Court has a separate administration from the other courts of England and Wales, and its administration is under a Chief Executive who is appointed by the
President of the Supreme Court of the United Kingdom The President of the Supreme Court of the United Kingdom is equivalent to the now-defunct position of Senior Lord of Appeal in Ordinary, also known as the Senior Law Lord, who was the highest ranking among the Lords of Appeal in Ordinary (the ju ...
.


Accountability

The service remains operationally independent, and the responsibility for overseeing the leadership and direction of the agency rests with its Board, three of whose members are judicial officeholders and one of whom is Senior Presiding Judge. The Chief Executive is responsible for the day-to-day operations and administration of the agency, and is the Accounting Officer for the agency. The
Lord Chancellor The lord chancellor, formally the lord high chancellor of Great Britain, is the highest-ranking traditional minister among the Great Officers of State in Scotland and England in the United Kingdom, nominally outranking the prime minister. Th ...
is required by section 1 of the
Courts Act 2003 The Courts Act 2003 (c.39) is an Act of the Parliament of the United Kingdom implementing many of the recommendations in Sir Robin Auld's (a Court of Appeal judgeReview of the Criminal Courtsin England and Wales (also known as the "Auld Review" ...
and section 39 of the
Tribunals, Courts and Enforcement Act 2007 The Tribunals, Courts and Enforcement Act 2007 is an Act of the Parliament of the United Kingdom. It provides for several diverse matters relating to the law, some of them being significant changes to the structure of the courts and fundamental ...
to ensure there is an efficient and effective system to support the carrying on of the business of courts and tribunals, and it is to the Lord Chancellor that the agency is accountable, and the Lord Chancellor is in turn responsible for accounting for its operations to Parliament. HMCTS is an executive agency, in contrast with the
Scottish Courts and Tribunals Service , type = , seal = , logo = 250px , logo_caption = , formed = , jurisdiction = Scotland , headquarters = Saughton House, Broomhouse Drive, Edinburgh EH11 3XD , employees = 1,374 , budget = £129.3 million (2015-2016) , chief1_name = Lord ...
which is a
non-ministerial government department Non-ministerial government departments (NMGDs) are a type of department of the United Kingdom government that deal with matters for which direct political oversight has been judged unnecessary or inappropriate. They are headed by senior civil s ...
. However, it is unique in being such an agency and having constitutional accountability to judges as well as the Lord Chancellor. The framework document says that the agency is accountable to the
Lord Chief Justice of England and Wales Lord is an appellation for a person or deity who has authority, control, or power over others, acting as a master, chief, or ruler. The appellation can also denote certain persons who hold a title of the peerage in the United Kingdom, or ...
and the
Senior President of Tribunals The Senior President of Tribunals is a senior judge in the United Kingdom who presides over the UK tribunal system. The Senior President is appointed by the monarch of the United Kingdom on the advice of the Lord Chancellor following the recommen ...
. This provides a unique partnership between all three in relation to the effective governance, financing and operation of His Majesty’s Courts and Tribunals Service. For example, where the Board cannot reach agreement, its Chair will refer the issue in question to the Lord Chancellor and the Lord Chief Justice for a decision. Any amendment of the framework document must be agreed between all parties, and laid before Parliament. Furthermore, the Lord Chief Justice (and the Senior President) is entitled to terminate the partnership if either concludes that it is no longer compatible with his constitutional position or the independence of the judiciary. By doing so, a report will be presented before both Houses of Parliament of that fact, and the governance of HMCTS will revert to a conventional agency model reporting directly to the Lord Chancellor unless and until a new model is agreed between the Lord Chancellor and Lord Chief Justice or a different legislative framework is put in place.


Money Claim Online

Money Claim Online (MCOL) is a UK government Internet-based service by His Majesty's Courts and Tribunals Service for claimants and defendants in England and Wales. It states that it is "a convenient and secure way of making or responding to a money claim on the Internet". The claim must be made by a single claimant against at most two people or organisations, and is normally for a fixed amount. Civil Procedure Rule Practice Direction 7E describes the Money Claim Service in more detail.


Chief Executives

* Peter Handcock , 2011 – January 2015 (previously Chief Executive of the
Tribunals Service The Tribunals Service was an executive agency of the Ministry of Justice in the United Kingdom between April 2006 and March 2011. The Tribunals Service was responsible for: * Adjudicator for HM Land Registry *Asylum and Immigration Tribunal * Cl ...
) * Natalie Ceeney CBE, January 2015 – May 2016 * Kevin Sadler CBE, May 2016 – November 2016 Interim Chief Executive *
Susan Acland-Hood Susan Elizabeth Acland-Hood is a British civil servant who is currently the Permanent Secretary at the Department for Education. Prior to taking on the role as Permanent Secretary, she was Chief Executive of HM Courts and Tribunals Service. Fro ...
, November 2016 – August 2020. *Kevin Sadler CBE, August 2020 – March 2022 as Acting Chief Executive *Nick Goodwin, since March 2022.


Interpreter service

The service privatised their
language interpretation Interpreting is a translational activity in which one produces a first and final target-language output on the basis of a one-time exposure to an expression in a source language. The most common two modes of interpreting are simultaneous interp ...
service in 2011, giving a contract to
Capita Capita plc, commonly known as Capita, is an international business process outsourcing and professional services company headquartered in London. It is the largest business process outsourcing and professional services company in the United K ...
Translation and Interpreting. Figures released to ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers '' The Observer'' and '' The Guardian Weekly'', ''The Guardian'' is part of the ...
'' in 2016 show that over 2,600 court cases were adjourned because of a failure to provide an adequate interpreter in the previous five years. From 31 October 2016 these services have been delivered under four separate Lots through the following providers: * Lot 1 – Spoken Face to face, telephone and video interpretation
thebigword Group Ltd
* Lot 2 – Translation and Transcription services
thebigword Group Ltd
* Lot 3 – Non-Spoken Languages
Clarion UK Ltd
* Lot 4 – Quality Assurance Services
The Language Shop
Most translation into Welsh and Welsh-English interpretation is sourced through HMCTS’ own Welsh Language Unit. Statistics on the use of language interpreter and translation services in courts and tribunals forms part of the quarterl
Criminal Court Statistics
available through th
GOV.UK website


References


External links

* {{Authority control Executive agencies of the United Kingdom government Legal organisations based in London 2011 establishments in the United Kingdom Court administration Organizations established in 2011