Hotel Amenity
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A hotel amenity is a desirable or useful feature provided when renting a room at a
hotel A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a ref ...
,
motel A motel, also known as a motor hotel, motor inn or motor lodge, is a hotel designed for motorists, usually having each room entered directly from the parking area for motor vehicles rather than through a central lobby. Entering dictionaries ...
, or other place of
lodging Lodging refers to the use of a short-term dwelling, usually by renting the living space or sometimes through some other arrangement. People who travel and stay away from home for more than a day need lodging for sleep, rest, food, safety, shel ...
. The amenities provided in each hotel vary. In some places of lodging, certain amenities may be standard with all rooms. In others, they may be optional for an additional cost.


In the room


Kitchen facilities

Some hotels offer kitchen facilities or food storage. In some
hotel A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a ref ...
s, this may be in the form of a
kitchenette A kitchenette is a small cooking area, which usually has a refrigerator and a microwave, but may have other appliances. In some motel and hotel rooms, small apartments, college dormitories, or office buildings, a kitchenette consists of a small ref ...
, which may include a full-size or half-size
refrigerator A refrigerator, colloquially fridge, is a commercial and home appliance consisting of a thermally insulated compartment and a heat pump (mechanical, electronic or chemical) that transfers heat from its inside to its external environment so th ...
, an
oven upA double oven A ceramic oven An oven is a tool which is used to expose materials to a hot environment. Ovens contain a hollow chamber and provide a means of heating the chamber in a controlled way. In use since antiquity, they have been us ...
, a stove, a sink, and possibly some cabinets, although these are more common in
extended stay hotel An apartment hotel or aparthotel (also residential hotel, or extended-stay hotel) is a serviced apartment complex that uses a hotel-style booking system. It is similar to renting an apartment, but with no fixed contracts and occupants can "check ...
s. Other places may include just a half-sized
refrigerator A refrigerator, colloquially fridge, is a commercial and home appliance consisting of a thermally insulated compartment and a heat pump (mechanical, electronic or chemical) that transfers heat from its inside to its external environment so th ...
, a
microwave oven A microwave oven (commonly referred to as a microwave) is an electric oven that heats and cooks food by exposing it to electromagnetic radiation in the microwave frequency range. This induces polar molecules in the food to rotate and produce t ...
, and/or a Coffeemaker. Hotels that offer no kitchen facilities in guest rooms sometimes provide them in the lobby for all guests to use.


Television

A
television set A television set or television receiver, more commonly called the television, TV, TV set, telly, tele, or tube, is a device that combines a tuner, display, and loudspeakers, for the purpose of viewing and hearing television broadcasts, or using ...
is a standard item in most hotel rooms. In the past, coin-operated pay TVs existed. Standard TV channels are free to watch, but some hotels charge extra for
cable TV Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with broadc ...
or satellite TV services. With the advent of portable video through mobile and tablet devices, hotels have had a harder time generating revenue with their in room televisions.


Computer and Internet access

Most hotels offer internet access, most commonly as
Wi-Fi Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio wave ...
, which can be used by guests who bring their own devices. In most hotels, this is free, though some charge a fee. Some hotels offer hard-wired internet service requiring the use of a cable for the hook-up.


Washer and Dryer

Many hotel rooms, especially family rooms have a washer/dryer unit inside of the room They may also provide computers and printers in the lobby for all guests to use. Some hotels offer in-room tablet computers for guests to use.


Personal items

Many personal items are provided complimentary for use by guests. These may include irons and ironing boards, hair dryers,
soap Soap is a salt of a fatty acid used in a variety of cleansing and lubricating products. In a domestic setting, soaps are surfactants usually used for washing, bathing, and other types of housekeeping. In industrial settings, soaps are use ...
,
shampoo Shampoo () is a hair care product, typically in the form of a viscous liquid, that is used for cleaning hair. Less commonly, shampoo is available in solid bar format. Shampoo is used by applying it to wet hair, massaging the product into the ...
, mouthwash, or
shower cap A shower cap (also known as a bath cap) is a hat worn while showering or bathing to protect hair from becoming wet. Alternatively, shower caps for children can be crowns with wide brims that prevent water and shampoo from getting in the eyes while ...
s. A trend in personal items in the United States is to focus on American-made toiletries. In 2007, hotel amenity provider Gilchrist & Soames, conducted a voluntary worldwide recall, in cooperation with the
Food and Drug Administration The United States Food and Drug Administration (FDA or US FDA) is a List of United States federal agencies, federal agency of the United States Department of Health and Human Services, Department of Health and Human Services. The FDA is respon ...
of its 18-milliliter or 0.65-ounce tubes of complementary toothpaste with the company name on it. Gilchrist & Soames immediately quarantined its toothpaste, made in China, after the FDA issued its warning that the toothpaste possibly contained diethylene glycol. The FDA stated at the time that it was not aware of any U.S. reports of any harmful effects from the toothpaste containing diethylene glycol. Not all items are provided by all hotels; for example, some hotels do not provide
toothpaste Toothpaste is a paste or gel dentifrice used with a toothbrush to clean and maintain the aesthetics and health of teeth. Toothpaste is used to promote oral hygiene: it is an abrasive that aids in removing dental plaque and food from the teeth, a ...
.


Hair dryer

In some hotels, a hair dryer is offered for guests use.


Towels

Hotels generally provide towels to guests for their use. One concern with the provision of towels is theft. Towel theft has proven costly to hotels, though hotels have been reported to do little to combat the problem. In 2003, Holiday Inn offered amnesty to those who returned stolen towels. Some hotels have outfitted towels with RFID technology to reduce the frequency of theft.


Outside the room


Dining

Various forms of dining are offered in hotels. Some hotels offer a
continental breakfast Breakfast, the first meal of the day eaten after waking from the night's sleep, varies in composition and tradition across the world. Africa Breakfast in Africa varies greatly from region to region. Algeria Breakfast in Algeria is heavily influe ...
that is often complimentary to guests. Items often served include
cereal A cereal is any Poaceae, grass cultivated for the edible components of its grain (botanically, a type of fruit called a caryopsis), composed of the endosperm, Cereal germ, germ, and bran. Cereal Grain, grain crops are grown in greater quantit ...
,
pastries Pastry is baked food made with a dough of flour, water and shortening (solid fats, including butter or lard) that may be savoury or sweetened. Sweetened pastries are often described as '' bakers' confectionery''. The word "pastries" suggests ma ...
, waffles,
sausage A sausage is a type of meat product usually made from ground meat—often pork, beef, or poultry—along with salt, spices and other flavourings. Other ingredients, such as grains or breadcrumbs may be included as fillers or extenders. ...
, fruits, and beverages. Some hotels have on-site restaurants. In most cases, the meals must be paid for. In some hotels, room service is available to guests. Some resorts are all-inclusive resorts, allowing guests access to food at little or no charge at all times of day throughout their visits.


Vending

Vending machine A vending machine is an automated machine that provides items such as snacks, beverages, cigarettes, and lottery tickets to consumers after cash, a credit card, or other forms of payment are inserted into the machine or otherwise made. The fir ...
s are provided at many hotels and motels. These machines usually sell
soft drink A soft drink (see § Terminology for other names) is a drink that usually contains water (often carbonated), a sweetener, and a natural and/or artificial flavoring. The sweetener may be a sugar, high-fructose corn syrup, fruit juice, a su ...
s, snacks, and other items commonly sold in vending machines. Ice dispensers are also standard. While in some hotels, the ice may be complimentary, there may be a fee to obtain ice in others.


Exercise

Some hotels have
fitness center A health club (also known as a fitness club, fitness center, health spa, and commonly referred to as a gym) is a place that houses exercise equipment for the purpose of physical exercise. In recent years, the number of fitness and health ser ...
s allowing guests to work out during their visits. A recent trend at some upscale properties has seen some of the exercise and fitness programs held outdoors.


Recreation

Many
resort A resort (North American English) is a self-contained commercial establishment that tries to provide most of a vacationer's wants, such as food, drink, swimming, lodging, sports, entertainment, and shopping, on the premises. The term ''resort ...
s offer various recreational activities, such as
golf Golf is a club-and-ball sport in which players use various clubs to hit balls into a series of holes on a course in as few strokes as possible. Golf, unlike most ball games, cannot and does not use a standardized playing area, and coping wi ...
,
tennis Tennis is a racket sport that is played either individually against a single opponent ( singles) or between two teams of two players each ( doubles). Each player uses a tennis racket that is strung with cord to strike a hollow rubber ball ...
, and other popular sports.


Swimming pools

Some hotels offer
swimming pool A swimming pool, swimming bath, wading pool, paddling pool, or simply pool, is a structure designed to hold water to enable Human swimming, swimming or other leisure activities. Pools can be built into the ground (in-ground pools) or built ...
access. Outdoor pools may be open seasonally in
temperate climate In geography, the temperate climates of Earth occur in the middle latitudes (23.5° to 66.5° N/S of Equator), which span between the tropics and the polar regions of Earth. These zones generally have wider temperature ranges throughout t ...
s.
Indoor pool Indoor(s) may refer to: *the interior of a building *Indoor environment, in building science, traditionally includes the study of indoor thermal environment, indoor acoustic environment, indoor light environment, and indoor air quality *Built envi ...
s can be open year round in any climate.


Parking

Most hotels offer free self-parking, though many in cities charge for parking, especially if the parking is in a garage or
multi-storey car park A multistorey car park (British and Singapore English) or parking garage (American English), also called a multistory, parking building, parking structure, parkade (mainly Canadian), parking ramp, parking deck or indoor parking, is a build ...
. Some hotels offer valet parking services.


References

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Amenity In property and land use planning, amenity (lat. ''amoenitās'' “pleasantness, delightfulness”) is something considered to benefit a location, contribute to its enjoyment, and thereby increase its value. Tangible amenities can include the ...