Hazel Monteith
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Hazel Conupe Monteith, O.D., J.P. ( Williams; 19 June 1917 – 22 May 2012) was an
Afro-Jamaican Afro-Jamaicans are Jamaicans of predominant Sub-Saharan African descent. They represent the largest ethnic group in the country. Most Jamaicans of mixed-race descent self-report as just Jamaican. The ethnogenesis of the Black Jamaican people st ...
consumer rights advocate, radio personality and social worker. Graduating from the first course in
social work Social work is an academic discipline and practice-based profession concerned with meeting the basic needs of individuals, families, groups, communities, and society as a whole to enhance their individual and collective well-being. Social work ...
offered by the
University of the West Indies The University of the West Indies (UWI), originally University College of the West Indies, is a public university system established to serve the higher education needs of the residents of 17 English-speaking countries and territories in th ...
, Monteith worked for twelve years as a traveling field agent coordinating social welfare projects for the Jamaica Federation of Women. In 1972, she became a regional officer at the Council of Voluntary Social Services and was tasked with creating the Citizen's Advice Bureau. Through innovative programs, she developed training and advice centers and radio broadcasts to help citizens with a wide variety of issues, from how to register vital records, to employment training, to where to obtain assistance for household goods. She was honored as an officer in the
Order of Distinction The Order of Distinction is a national order in the Jamaican honours system. It is the sixth in order of precedence of the Orders of Societies of Honour, which were instituted by an Act of Parliament (''The National Honours and Awards Act'') i ...
in 1982 and subsequently appointed a Senator from 1986 to 1989.


Early life

Hazel Conupe Williams was born on 19 June 1917 in
Savanna-la-Mar Savanna-la-Mar (commonly known as Sav-la-Mar, or simply Sav) is the chief town and capital of Westmoreland Parish, Jamaica. A coastal town, it contains an 18th-century fort constructed for colonial defence against pirates in the Caribbean. Hi ...
in the
Westmoreland Parish Westmoreland is the westernmost parish in Jamaica, located on the south side of the island. It is situated south of Hanover, southwest of Saint James, and northwest of Saint Elizabeth, in the county of Cornwall. The chief town and capital is ...
, of the
British crown colony A Crown colony or royal colony was a colony administered by The Crown within the British Empire. There was usually a Governor, appointed by the British monarch on the advice of the UK Government, with or without the assistance of a local Council ...
of Jamaica to Blanche Maud Evangeline (née Tomlinson) and Nathaniel F. Williams. She graduated from the
Manning's School Manning's School in Savanna-la-Mar, Westmoreland, Jamaica, which started offering classes in 1738, is the oldest continuous operating high school in Jamaica. The school's motto is rendered in latin "''Vita sine litteris mors est "'' its engli ...
and as a student was a member of the
Girl Guides Girl Guides (known as Girl Scouts in the United States and some other countries) is a worldwide movement, originally and largely still designed for girls and women only. The movement began in 1909 when girls requested to join the then-grassroot ...
. The organization fostered her interest in community service and social work. In 1942, she married Emmanuel Jocelyn Monteith, moved to Kingston, and the couple subsequently had two children: Horace and Delaine.


Career

After raising her children, in 1960, Monteith was hired as the field coordinator and traveling organizer for the Jamaica Federation of Women (JFW). The JFW was a conservative women's organization which coordinated social welfare projects throughout the country, teaching life and leadership skills to other women. As field coordinator, Monteith travelled to parish towns and rural districts to assist the rural and urban poor with programs like nutrition and adequate schooling. She enrolled in the first social work program offered by the
University of the West Indies The University of the West Indies (UWI), originally University College of the West Indies, is a public university system established to serve the higher education needs of the residents of 17 English-speaking countries and territories in th ...
and graduated in 1963. Continuing her own education, in 1965, she travelled to New York City; Washington, D. C.;
Ridgetown Ridgetown is a community located in south-east Chatham-Kent, Ontario, Canada. It is home to the University of Guelph Ridgetown Campus. It has a 2021 population of 2,797 and is one of many small farming communities in Chatham-Kent. The town motto ...
; and
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the ancho ...
, Canada observing various programs on community planning and development. After twelve years, Monteith resigned from the JFW in 1972 and began working as a regional officer at the Council of Voluntary Social Services. In her new position, she developed programs to implement registration for births, deaths, marriages, and social services. Simultaneously, in 1973, she became the first executive director of The Citizen's Advice Bureau, an
NGO A non-governmental organization (NGO) or non-governmental organisation (see spelling differences) is an organization that generally is formed independent from government. They are typically nonprofit entities, and many of them are active in h ...
, which gave assistance, counseling, and free legal advice to the public. Topics covered a broad range of subjects, from land titles to probate issues, and she was broadcast daily on Radio Jamaica Rediffusion (RJR) on "Jamaica Today". Particularly, the Citizen's Advice Bureau targeted the needs of citizens in distress, such as the unemployed and those facing economic hardship, providing free consultation in a variety of subjects or referrals to government agencies. Monteith began writing a regular column for the ''
Sunday Gleaner ''The Gleaner'' is an English-language, morning daily newspaper founded by two brothers, Jacob De Cordova, Jacob and Joshua de Cordova on 13 September 1834 in Kingston, Jamaica, Kingston, Jamaica. Originally called the ''Daily Gleaner'', the name ...
'' and was asked by RJR write for their broadcast program ''Grapevine''. Its success, led the program director of RJR, Winston Ridgard, to create the program ''Hotline'' for the Citizen's Advice Bureau to air three times a week. From 1975, the program aired island-wide, offering help to people looking for work, needing clothing or household items, or other types of social assistance. In 1981, she founded the Citizens Advice Bureau's Basic School, to provide basic job training skills for workers. Focusing on home economics and child care, students at the school were taught what they should expect as an employee and what employers would expect of them. In 1982, Monteith was honored as an officer in the
Order of Distinction The Order of Distinction is a national order in the Jamaican honours system. It is the sixth in order of precedence of the Orders of Societies of Honour, which were instituted by an Act of Parliament (''The National Honours and Awards Act'') i ...
for her service to the improvement of the nation in
social services Social services are a range of public services intended to provide support and assistance towards particular groups, which commonly include the disadvantaged. They may be provided by individuals, private and independent organisations, or administe ...
. Her radio program was widely popular and earned an award from ''The Gleaner'' in 1984. In 1986, Monteith was appointed as an Independent
Senator A senate is a deliberative assembly, often the upper house or chamber of a bicameral legislature. The name comes from the ancient Roman Senate (Latin: ''Senatus''), so-called as an assembly of the senior (Latin: ''senex'' meaning "the el ...
in the Jamaican Parliament replacing Barbara Blake-Hanna, who had resigned. She served until 1989 and though she stepped down from active participation in the legislature, Monteith continued to serve as a
justice of the peace A justice of the peace (JP) is a judicial officer of a lower or ''puisne'' court, elected or appointed by means of a commission ( letters patent) to keep the peace. In past centuries the term commissioner of the peace was often used with the sa ...
. In 1990, she founded the Hazel Monteith Skills Training Centre to extend the work for women that the Citizens Advice Bureau had performed for many years. The new facility provided certificates to students who had completed childcare and domestic science courses and they expanded their classes to include lessons on cooking, dressmaking, hygiene, and telephone ethics. Within two years, the Centre had developed an internship program, where the students completed three weeks of on-the-job training as part of the coursework. Monteith retired on 30 May 1997 and with her retirement, the RJR radio show was cancelled, though the Citizen's Advice Bureau entered negotiations with the radio station to allow it to continue.


Death and legacy

Monteith died on 22 May 2012 in Kingston and was buried after a service at the East Queen Street Baptist Church on 14 June. She is remembered for her dedication to the welfare of women and the underprivileged to Jamaica and the innovative programs that she implemented to provide job training and consumer assistance.


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* * * * * * * * * * * * * {{DEFAULTSORT:Monteith, Hazel 1917 births 2012 deaths Jamaican women's rights activists Jamaican social workers 20th-century Jamaican women Jamaican radio presenters Jamaican women radio presenters Consumer rights activists Officers of the Order of Distinction Jamaican justices of the peace