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Hay Job Evaluation is a method used by corporations and organizations to map out their job roles in the context of the organizational structure.


Purpose

The general purpose for carrying out
job evaluation A job evaluation is a systematic way of determining the value/worth of a job in relation to other jobs in an organization. It tries to make a systematic comparison between jobs to assess their relative worth for the purpose of establishing a ratio ...
s using this or similar job evaluation methods is to enable organizations to map and align their roles/jobs. This can deliver benefits: * Clarity in result areas and accountabilities in the processes of the organization * Enabling salary and benefit grading or benchmarking due to standardization of job levels * Improved
succession planning Succession planning is a process and strategy for replacement planning or passing on leadership roles. It is used to identify and develop new, potential leaders who can move into leadership roles when they become vacant. Succession planning in d ...
or mobility within the organization * Creation of more useful and focused
job description A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications ...
s Applying the Hay method to a position results in two profiles being produced which are called long and short profiles. The long profile provides a view on aspects of the role and a score. The short profile refers to the nature of the job (e.g. scientist versus sales manager) and acts as a check on the long profile. Typically, Hay evaluations are carried out in a series of steps within any organization which chooses to use the method. Steps to be taken are: * Training for representatives from major operational departments and HR functions in the use of the method. This will include practical exercises where a mix of people will act as a "job evaluation board" * Revision of all job descriptions across the enterprise under HR guidance. Typically a single standard (format) will be required if it is not already in existence. * Creation of job evaluation boards – mix of line management, HR and experts to decide on plotting of jobs. * Organization map and banding proposal – Typically the HR function will work with senior management to put together a proposal for banding (scales expressed in Hay points) or grading staff and describing the benefits that will be attracted by each band. * Board review – once the jobs are all rated and the organization map is completed, the company board or equivalent will review the summary, the banding proposals, cost if any, to the company and recommended activities to go live. Assuming these are approved, the overall project manager will then move to implementation. The Korn Ferry Hay Guide Charts (property of the Korn Ferry Hay Guide Chart-Profile Method) are the central instrument of the proprietary point-factor
job evaluation A job evaluation is a systematic way of determining the value/worth of a job in relation to other jobs in an organization. It tries to make a systematic comparison between jobs to assess their relative worth for the purpose of establishing a ratio ...
method developed by the
Hay Group Korn Ferry is a management consulting firm headquartered in Los Angeles, California. It was founded in 1969 and as of 2019, operates in 111 offices in 53 countries and employs 8,198 people worldwide. Korn Ferry operates through four business segm ...
, now
Korn Ferry Korn Ferry is a management consulting firm headquartered in Los Angeles, California. It was founded in 1969 and as of 2019, operates in 111 offices in 53 countries and employs 8,198 people worldwide. Korn Ferry operates through four business segm ...
. The Hay Group was founded in 1943 in
Philadelphia, Pennsylvania Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Sinc ...
, by
Edward N. Hay Edward Northup Hay (1891 - 1958) was a businessman based in Philadelphia, Pennsylvania. He was for years the head personnel officer for First Pennsylvania Bank in Philadelphia. There, he was a mentor to Isabel Briggs Myers, whom he taught test con ...
.


Dimensions

In the Guide Charts, the requirements of a job are regarded as universal, and are termed factors, these being sub-divided into "dimensions". The three universal factors are said to be: *
Know-how Know-how (or knowhow, or procedural knowledge) is a term for practical knowledge on how to accomplish something, as opposed to "know-what" (facts), "know-why" (science), or "know-who" (communication). It is also often referred to as street smar ...
* Problem solving * Accountability The dimensions within each factor vary. Typically the dimensions break down as follows:


Know-how

* Practical and technical knowledge * Planning and organising skills * Communicating and influencing skills


Problem solving

* Thinking environment * Thinking challenge


Accountability

* Freedom to act * Magnitude * Impact The power of the Guide Chart lies in the scoring system and relations of the factors (or the Profile.)


Points

The Hay Guide Chart consists of a points system in which the job scores can be deduced from the chart after job evaluation in terms of factors, dimensions and gradation. The point system uses
geometric progression In mathematics, a geometric progression, also known as a geometric sequence, is a sequence of non-zero numbers where each term after the first is found by multiplying the previous one by a fixed, non-zero number called the ''common ratio''. For ex ...
and is not linear. This preserves the integrity of the system at all ends of the grading spectrum. The numbering pattern/geometric progression means that each number on the scale has the same (proportional) relationship to the previous one.


Criticisms

A criticism levelled against the Hay Guide Chart is that the choice of factors is skewed towards traditional management values:
"The Hay system consistently values male-dominated management functions over non-management functions more likely to be performed by women.”
The Hay system does not account for the availability of alternative resources in the market. A carpenter may be classified as a low scale occupation, but if there are none available the method will not account for that. In the EU, using a job evaluation scheme can provide a material factor defence for equal pay claims, but care must be taken to ensure that the scheme itself cannot be said to have a gender bias.{{cite journal , last=Gilbert, first=K. , title=The role of job evaluation in determining equal value in tribunals – tool, weapon or cloaking device? , journal=Employee Relations , issue=1 , volume=27 , year=2005 , pages=7–19 , doi=10.1108/01425450510569283


References

Job evaluation